State Farm

Me and my mother have been insured with State Farm for over 40 years . My mother died in 2008 . I contacted the Adjustor, informed him of same, but he said that he was a distant away and could not come.

Anyway, the Roofer, who said that the entire roof needs to be replace, was available from their busy schedule, therefore I informed them and allowed the roofer to replace the entire roof. State Farm refused to pay; gave me only a small portion.

I, then contacted the Insurance Commissioner, but State Farm lied about everything . The Insurance Commissioner said that I would have to take the matter to Court.

My name is Cheryl Houston. I was in an automobile accident with your insured Widecto Rodriguez on April 25, 2019. I called your company four times for status on the claim and was given a different response every time. On 5/8/19 I spoke with Rueben Garcia and was informed that with the information they had received, I was considered 90% at fault.

When asked if they possessed the police report, I was told no. I then asked how can you make a decision when you do not have all of the evidence? He stated that they requested the report on April 25th and still hadn’t received it.

I informed him this is not right, you’re lack of diligence is passing unfair judgement and I vowed that I would make sure the report was received. In doing so I had to take off work, without pay. I also was told since…

StateFarm cancelled roadside assistance without warning. I received letter in the mail showing usage of about 2 years. I don't think this is fair. We never abused service. My husband is a disabled Veteran. I am also disabled. Weather caused us to use services more. Batteries had to be replaced. Hurricane caused road flooding. We bought new batteries. We can't control weather. Right now we are paying for auto insurance without roadside assistance. We had zero dollars paid out in claims to us by StateFarm.

I see this is a trend within auto insurance industry. CEO's getting paid millions at expense of disabled people like us on fixed incomes. They need to change slogan from "Like a good neighbor, StateFarm is there" to "Like a bad neighbor StateFarm is there.

My 2001 Ram removed from mother in laws policy without my consent. I was asked to place my 2001 Ram on her policy and never was told or made aware it could be cancelled without my knowledge. I spoke with Natalie in the complaints department and she was unable to reconcile my complaint.

She also stated I could not speak to anyone else but her. I would like to speak to someone that has understanding to my complaint. I feel the need to spread the word to everyone on how this all came about and State Farms isn't holding themselves responsible..

State Farm personnel speaking with the public on the telephone are the most rude people I have ever spoken with in my life and I am 81 years old. After a fender bender, I was told to call for customer service. The number given to call was for a Pizza Hut in Oklahoma. I live in Florida.

State Farm would not agree to repair my car until they had seen the car and that would take six weeks before my car could be seen! When I asked why six weeks I was told, "Because I say so" and the phone was slammed down. The woman on the phone suggested I might be in collusion with my mechanic and trying to scam State Farm so they had to see for themselves that I truly had been in an accident and would not authorize payment for damage to my car. I told my mechanic I would pay out of pocket.

Also, the agent…

Agent was mr. Salvo. Changed to mr. Morrison for all my state farm policies. Well, apparently mr. Salvo hasn't transferred all of my acct to mr. Morrison office. I don't truly know my May 28 bill. I've had nothing but problems since March when I added a car. Not my fault the person with state farm did it wrong. But I'm paying the price.

Do I need to just give up? I don't need 2 separate agents, or two payment withdrawals . I just want stuff fixed.

Can someone who is over agents help me.

A supervisor, head petson. Something please

My agent eva Finlan 610 584 6595 does not have experienced employees and they dont know what they doing I'm very upset about 1 yr in state farm and the first day I have problems need to find a new agent near me asap please help me thanks

I changed plans because of the representative never did anything he said he would. ADAM DARBY Nashville, TN. Today they take my payment that I have already cancelled and overdraft my account, he never returned my calls ever. only time I ever heard from him was to renew my policy.

Well he is a liar and I will never do business with your company again. He kept telling me that I had to be on my mother's policy to receive a discount because I lived with her and every policy she has is with State Farm.

He needs to be reprimanded for his actions, He never answers his phone or returns emails or messages I leave him.

I am an auto policy holder with State Farm. My youngest daughter who is on my policy was in a car accident on 3/24/19. Her car was considered a total loss. I am currently out of the country long term for work.

My agent was made aware of this information. It has been very difficult to communicate with a 14 hr time difference and communication/technology limitations. The payout check was mailed to my vacant residence and had to be retrieved by my eldest daughter who lives five hours away.

She has been left in charge of my affairs while I am away. After retrieving the check (along with another gentleman's who resides in CA) it was deposited 4/16/19. The other gentleman's check was given to the office of Enrique Enriquez.

Upon checking my bank account, I discovered that the check was…

My auto was hit while I was shopping. When i was done and returned to my car, It was badly damaged. This incident happened on 3-24-2019. The person that caused the accident was an 86 yr old lady by the name of Nancy Sullivan was insured by State Farm.

I have not been notified yet about this case. When i call the State Farm people I get a lot of non professional attitude. My case number is 388274M11. Claims Specialist is. Silvana Fazio 844 292 8615. This is whom i am filing this report againist.

I would like to know why i have absolutely no infro on my auto, after all its been since 3-24-2019. My question is what is State Farm going to do about it?

My car was damaged by pothole. I took my car to dealership where they repaired my car. The dealership had missed some bushings that were damaged as well when I took my car back to the dealership because car was still making noise they discovered that they overlooked them but stated to me that this was damage related to the accident.

An adjuster came out and stated that the damage to my bushings was normal wear and tear. I disagree and so does my dealership because my car suspension was fine and noise free before my accident. I called claims back and asked to speak with a manager and I was told I couldn’t talk with a manager .

I asked to get the number to corporate and I was turn down again the claims specialist named Patric Hughes was rude and I’m thinking of leaving StateFarm after 7…

My house was broken into about 6 months ago. My claim is still open I am very frustrated with my agent. My jewelries and other stuff has been stolen and I do not have any receipts for the jewelries because it was purchased in Vietnam and Saudi Arabia where they don't give receipts after purchased.

Agent Kept on forcing me to have original receipt or else claim will be cancel. I told them the best I can do is prove of pictures of my belonging my wife was wearing in the past event but she kept saying she only the original receipt.

I read through statement policy, ect and it stated different as how she tell me. I want to pursue this with my lawyer if this cant be taking care off. I prove her with all I have. I told her I want to speak to her manager and I still have not receive any call…

Experience road rage by your customer, customer given ticket for accident. And you refuse to pay for damages to my SUV.

I received a state farm special offer in the mail. I received my card in the mail in April . I opened the envelope and it was a state farm visa signature credit card. I called and she said my offer expired in march.

I was upset at this point She told me to wait to see if I receive another offer in the mail. So I could speak to someone . # 860-752-4053.

Preference for total loss settlement was direct deposit, check was mailed instead. absolutely no information online at claims portal regarding check issuance. Poor communication from total loss department. No notice given about when check was mailed. Claim 04-8054-J34.

i have claim number 36-7594-j55. I sent in a supplemental for additional repairs approximately 3 weeks ago to my adjustor. I confirmed he received my supplemental 3 days before he went out on vacation, but failed to contact me. I had my son attempt to contact several different peers of this adjustor and their voicemails were not set up, people would not return calls etc etc etc.

He ultimately sent an e mail and voice mail to Sharon Arnold to which a mail manager returned his call. The manager, can not remember his name, informed that they did indeed receive the supplement and said that his adjustor was on vacation and would get with us as soon as he returned.

to date we are another week after he has returned from his vacation and yet again no contact. We have submitted additional damage…

In every instance of dealing with State Farm, ( twice a s a customer with 2 different representatives and numerous times in my line of work) I have experienced rude and unprofessional representatives. As a client: They do not have your back, they happily cash premiums and but if you have a claim they advise you to handle it yourself.

Stay far away form this company and save yourself grief. They are also not the best priced for poor coverage and zero customer service. Advise: shop elsewhere. This unprofessional attitude extends into every aspect of their company. A company is only as good as it's people and this company has some real unpleasant people.

I would give 0 stars if I could. I referred my friend who was involved in a rear end accident where she was hit. The person who hit her lied and said she was hit. Then State Farm claims there is a "video" of the accident and is standing up for the other insured and not their own.

The agent is not even helping my friend even though the accident was not her fault. When it's time to collect premiums it's a different story. My husband and I cancelled our auto and homeowner's insurance and are now with GEICO.

Les money, better service, etc. Do yourself a favor and drop State Farm-they suck.

Catherin Dillon continued to take auto drafts out of my account for auto insurance after I cancelled with her and I had bought new insurance with usaa. I changed to usaa in July of 2017. And so I paid insurance twice for about a year and a half.

I State Farm and they said they would return the premium. Then Catherine Dillon decided to not return any money to me because she said I would have to prove I cancelled the insurance. I have proof that I have other insurance during all the time and I had double insurance all the time.

Catherine Dillon says legally she will never return and money to me wheather it is right or not. Because legally I have to prove I cancelled. And it had to be in writing. In person in her office. This is not very good business. Please return my money.

I do not want…

I have recently signed up for new endorsement for furnace etc. I have had to use this last week. This goes through Hartford. 65. 00 on this endorsement. Can you explain why this was all I rec'd? No explanation given on voice mail.

I have reached out to representative by email but have not rec'd update from them. Not sure the value of this endorsement if this is all they will pay. Please get back to me ASAP. Julie Morris

00 after all medical was paid. Well all the medical was not paid. He had difficulty explaining things. My agent called him and ask questions and he had difficulty answering them. my agent also was lead to believe that the settlement was the above amount.

steve torris also explained that lost wages, pain and suffering and other expenses had to be paid to my husband. I sent all paper work to him through our agent. 61. what amount did he pay Stanford hospital what amount.

according to my paper work, the total hospital bill was approx. 00 the discount amount was approx. 02. 61. 02. please contact me at 2095352249

My father died last month and left two cd's with State Farm. He made both POD, one was entirely to me and the other split between myself and my sister. Today all of it was deposited into my account despite my sister due $50,000 despite the fact we had filled out all the necessary paperwork.

She calls and is asked by an agent if I will write her a check and she points out that I would be hit with a gift tax if I did that. So the agent asks if I will write State Farm a check and then they would wire the money to her. I agreed.

However I would like a written letter by State Farm admitting their error and a promise to wire that money to my sister. For obvious reasons I don't trust State Farm to get it right now so I want documentation of this whole fiasco.

What if I didn't get along with my…

My complaint is regarding an accident claim from one of your insurance customers. I have filled out all my paperwork that was asked of me as far as how many days i missed due to the accident and it was filled out by my Manager at work.

My case worker in 7 months of the ongoing claim never returned any of my calls and i did leave her several messages with my cell # and work # and she would never return my calls.

Finally I got far up the phone chain complaining about no returned calls, that she called and said she would look at my claim. Within 3-4 hours she practically called me and my manager liars that there's no way i missed more than 2 days of work due to the accident, and that was all she was going to pay me.

I have been beyond upset regarding this. com Claim # 53-3977-M05 and the…

I have been with state Farm for over forty years and have never been treated so rudely. I had to make numerous phone calls while at work . A state farm agent told me not to file a police report the first time I called and then the next day when I called they asked me if I did file a police report .

I will never not file a police report again because the claim agent handling my case said I was at 70 % fault. I was parked in my work park lot with my car in park ,engine turned off when the accident happen.

The reason they stated for the accident being my fault was 1. My door did not have any damage to the interior it was hit on the edge ( I am not a large person and never open my door all the way to get out of my car) 2.

Second reason being was my feet were still in the car when he hit my…

My State Farm agent has been screaming and yelling at me because I didn't want to keep the renters insurance which it was homeowners insurance and I already have it I didn't want it so she's been upping me to high mileage on my auto insurance and accuse me of not putting the beacon drive safe & Save I lost my phone because I thought my phone was hacked because the beacon was working the whole time now she's up my bill again and

told me to throw the beacon away I don't know what to do my bill is changing every month this is harassment I've called the states Commissioner of Insurance they're sending me forms but it's not enough she's doing this on purpose and I can prove it

My complaint is with the short term disability. I have file a claim since 10/2018 and have not receive one payment from state farms. I'm constantly getting the i dont care attitude . I have spokes to my claim representative several time her supervisor.

I am in desperate need of payment, cant pay electric bill. Insurance premiums,groceries etc. My doctor that treating my for the advance cancer I have. Has sent in required paper work. I'm being told they need paper work from my family doctor and obn.

I dont know what else to do . I have had My insurance agent reach out to this department in still nothing. My car insurance is excellent, but the customer care for short term disability sucks.. You take short term disability out so if you needed it's there.

I am sad to say with great…

My complaint is simple. My Daughter was involved in a fender bender where a Gentleman hit her, as she was driving to work. He admitted his fault to my daughter as well as to the officer. As it was confirmed after the investigation.

The Gentleman received the ticket my daughter did not. My Daughter called the claims department and was told she had to pay 20%. 80/20 was the conversation. I never heard of such and it's not in my policy. Just to be clear I have been a policyholder since April 1980 for My home with one claim in as many years.

My Daughter just purchased a home and I had it insured with State Farm. 2 Homes and 4 cars and I'm treated with such disdain I can't believe it. Now if my daughter was wrong, you would not be hearing from me.

I'm sure you understand my concern. As a…

Insurance went up for no reason

We have enlisted our daughter to assist us in managing multiple properties for us for which StateFarm is the Insurance provider.

The Agent Kelly Wright handles one of our Properties in the Bay Area which has had a few claims opened in the last 2 years due to water damage.

The first time this happened there were issues found by the Claim Adjustor with how the Policy was originally set up by Kelly. Errors in the name of the Policy Holders for example. Additionally the type of coverage was never properly set up to reflect it as a rental until.

My daughter was set up with POA to handle all matters related to managing our properties with a legal document which was notarized.

She sent this in to Kelly as a means to make the appropriate updates to our account. She never heard back from Kelly…

My agent is Sandy Bryant Terre Haute. On 1/8/2019 I called the office to authorize a confirmation of Homeowners policy to be sent to a loan agent, the office hours are 9:00 am to 5:00 PM I called at 9:05 no answer I called at 10:00am and

left a message in regards to my call at 11:00 my message was returned and Alex told me that he remembered talking to my agent and all I had to do was authorize the fax, which I did, then at 2:00 pm I received a text from the loan officer and he said he had not received the fax, so I called Sandy's office again and Alex said he was just getting ready to send the fax, I waited a half hour and

called Sandy's off again to verify that the fax had been sent and Alex said the line was busy, the time was now after 3:00 it is now 5:08 and still no fax.

I am not a state-farm customer but was in a minor accident with one on Oct 14 2018. I took almost 2 months to get my car into a body shop for many reasons. In Oklahoma, if you are in a property damage only accident on private property (a business parking lot in my case) there cannot be a ticket issued as long as no one was injured or impaired.

Local PD took a report but did not asses fault. (luckily she did after 2 weeks and a couple of calls from me) If their client does not call or accept fault, they will try to access fault based on the police report.

The body shop has to submit an estimate through there portal, he did so and had email proof that it had been uploaded but state-farm had deleted my claim from there portal and claimed they never received anything. Once that was…

I am a Pastor of a church in Memphis Tennessee, our sectary contact agent Mike Fay for building insurance, we were given a quote for eighty dollars a month in which we made two payments, afterward we told the underwriter change the quote to two hundred and fifty seven dollars and that the reason is to replace the building would cost 300,000 the but the building is appraise at 80,000.

We were lure into accepting this insurance and than the price went up , 1. The agent ask for a third eighty dollar payments and without consent draft 418. dollars without the church permission. We reported to customer care department who just gave the complaint back to the agent.

We called the agent back spoke to Trey and he stated the complaint ends with them and they wouldn't return the church money. Our…

thanks DAVID EMORY 1316 PATRICIA DRIVE,BOSSIER CITY,LA. 71112 CLAIM #18-6534-F95

I am a victim of August 2016 flood in Denham Springs, LA.

I have been a customer for over 20 years.

I lost everything in flood, had every type of coverage you could think of.

I slept under carport, lived in 8x48 FEMA trailer for almost a year and 2-1/2 years later, I offered to settle for $15,000 plus $1200 attorney fees even though I lost over $100,000 in contents and I am out of pocket $40,000 to repair house.

I wanted to settle and State Farm hired an attorney at an exhorbitant amount rather than paying me.

They are suing to have case dismissed and I cannot find an attorney.

God be with you if you become a client.

They are evil personified!

My rates have doubled in the last year's no tickets no accident .my grandson moved long time ago and his car is still listed in my policy his agent is Brian Youmans 651 455 4385.I asked Dustin why My policy went up .He says you could lower your if you retire I've been retired Since 2005 so he never checked out when he was given me when my agent retired O would like to get a new guote for this r please email me a answer

I changed my insurance FROM State Farm (policy #1241-9882-27) in March of this year by selecting another company and informing my mortgage company by which my escrow funds were released. I have since sold my home and at the time of closing learned that my mortgage company paid both my new insurance policy and my old insurance policy.

The State farm policy was paid in error from my escrow account (EFT#4083832) which left me a negative balance at the time of closing. Upon research, I was able to decipher I was covered by two insurances at one time and State Farm was to be notified by my new insurance company and mortgage company (who mistakenly sent funds to State Farm for policy renewal; CitiMortgage has put this in writing and

documentation was submitted to State Farm). The local office…

I was in an auto crash 3 weeks ago and was rear ended by one of your customers. An adjuster looked at my truck and issued me a check for repair. I took my truck, an Ford F-150 to Woody Anderson Ford in Huntsville, AL for repair. There were other repairs found by Woody Anderson after they began the work. Apperently they found a third needed repair and completed the third repair before contacting State Farm.

My truck has been completed and ready for pick up for 2 days. I was told by a State Farm agent that the adjuster was scheduled to be there either late yesterday afternoon, 12-13-18, or early the next morning. All they need is a check and I can pick up my truck. I was told today that it would be early next week before the adjuster could be at Woody Anderson Ford. That means my truck is…

Mistakes continue to be made by your agency. I am ready for a change in service - something where I have confidence and you are customer oriented and have limited mistakes between my local agent and the "corporate" office.

Stay away from @Statefarm! my family has been out of our home for nine months. We are on our forth adjustor and no return calls from their management. Speculation of bankruptcy for @statefarm is NOT a rumor.

call me @ 734-260-6583 Claim # 22-1396-B30 Texas filed

TERRIBLE CUSTOMER SERVICE!! I WOULD LIKE FOR SOMEONE TO CALL ME PLEASE IN REFERENCE TO MY RECENT EXPERIENCE WITH STATE FARM INSURANCE AFTER AN AUTO MOBILE ACCIDENT. I HAVE ITEMS MISSING BUT NO ONE WANT TO TAKE THE BLAME. 910- 995-1064

THANK YOU

I was involved in a car accident almost a month ago and the worst thing that could have happened is to find ourselves in the hands of a claim with State Farm Insurance. After 3 weeks of waiting patiently, losing income and living a true nightmare for my whole family in the holiday season, to make matters worst, I get a low ball offer on my car which was a total loss caused by State Farm's Insured.

Perhaps because I am a foreigner I am being stepped on, but this in unacceptable. And, giving State Farm the benefit of the doubt I wrote directly to Mr. Tipsord, the CEO directly and I have not heard back in 7 days. This is certainly NOT a sample of "Here to help life go right".

Extremely disappointed, frustrated, abused and bullied!

Armando Estupinan

Dear Sir/Madam,

Good afternoon. I would check with you for the complaint I filed on Oct. 31 2018. Statefarm Claim # 535471H75

1) My car (blue RAF4) was hit by one white RAF4 on August 22, 2018 in Houston (2800 W Loops). The white car hit my car on the passenger side with it's driver side, when it try into my lane (the ramp to highway). This white car crossed the solid white line (see police report) at that time. The driver of the white RAF4 is an insurance holder from Statefarm.

2) I send the pictures (took on the spot) to Statefarm on August 26, 2018, but they asked me to supply the police report. So using 3 weeks, I finally got the police report and send it to Statefarm on Oct. 25 2018. The police report supports me and verifies my car was hit by the white RAF4 (on page 2 of the…

have dates and notes re. re. hurricane florence caused damages and losers..

I was struck from behind by a vehicle on 10/28/2018, in which I was clearly not at fault. The opposing driver and her insurance company (Geico) took the lead in this accident, as I was not at fault. My car was totaled and It is now 11/28/2018 and I do not have another vehicle yet.

State Farm has done nothing but drag their heals. I guess I have gone from the total loss team to the special whatever department. " I work a job I actually have to show up to daily, and guess what????

I need a car to get there! You delay and drag things out so unnecessarily that I had to turn my rental back in, because I apparently reached the $1,000 dollar limit???? 00, and I had to pay 20% of that!!!!

After this incident has finally been resolved and I've been restored to where I was prior to the accident,…

Your claims department did an awful job with my claim. I am requesting to have this claim reevaluated. Claim # 385037Z17. They have caused a great delay in the claim which may have caused further damage to my camper along with not addressing the initial cause of the claim.

I have many years of experience in the insurance field. I know how to care for my property during and after a claim. I have worked for Liberty Mutual for 10 years along other companies including: Allstate, Cincinatti, and Nationwide through owner Dan Pontius.

I have my property/casualty license and very aware of all the precautions before and after a claim. State Farm has showed me how incompetent they are. My family and extended family has been insured with your company for well over 30+ years.

In July, of this year, a State Farm client backed into my parked vehicle. State Farm accepted liability. My vehicle was not drivable and it took over a week to fix. I had to go though my insurance because the State Farm client did not report the accident , to State Farm, for approximately 5 days.

I had to rent a car while my 2008, 4wheel drive, truck was being fixed. My insurance only paid $20 a day. The rental car company offered a compact car. I requested an upgrade to a larger car. I have a bad back and needed the comfort of a larger vehicle.

I had to pay, approximately , $204 out of pocket. I was told State Farm would pay for the upgrade. I did receive my $500 deductible for my out of pocket expense for the body work. In October I called the customer service number because I had not…

I filled a claim with State Farm and I never been treated like this over the phone. My case was declined and I just wanted a simple explanation,but the representative was disrespectfully and hung up on me. This is not a way to treat customer.

This call was on Saturday 10th November 18 at around 15:30. Since the call is recorded I want you to investigate this unexeptaple behavior.

I am very disappointed with the Agent Ashley Haberland. Customer relations. Drew E. Becquet office, Corpus Christi Texas. I had requested I come in and pay my auto policy each month since the very onset of setting up the auto policy.

Well, not once but twice it's been submitted for draft from my financial institution I specifically told Ms. Ashley that I expect to pay the 15th of every month and she responded no problem. I had requested she provide me with a better quote, that the amount needed to be to my request and closet possible dollar amount as I could afford.

I have absolutely no problem in paying my auto policy each month, but do it correctly and to the customers satisfaction, don't call me after you have submitted a payment once again Is it a problem tis it difficult to understand…

Even though I took verification to my agent from the bank he says they cant find it and its my responsibility to pay it again. I have proof that it was paid and the bank has proof it was paid it is up to State Farm to find out where it went.

I am contacting Corporate as my next sstep.