State Farm

I am very disappointed with the Agent Ashley Haberland. Customer relations. Drew E. Becquet office, Corpus Christi Texas. I had requested I come in and pay my auto policy each month since the very onset of setting up the auto policy.

Well, not once but twice it's been submitted for draft from my financial institution I specifically told Ms. Ashley that I expect to pay the 15th of every month and she responded no problem. I had requested she provide me with a better quote, that the amount needed to be to my request and closet possible dollar amount as I could afford.

I have absolutely no problem in paying my auto policy each month, but do it correctly and to the customers satisfaction, don't call me after you have submitted a payment once again Is it a problem tis it difficult to understand…

Even though I took verification to my agent from the bank he says they cant find it and its my responsibility to pay it again. I have proof that it was paid and the bank has proof it was paid it is up to State Farm to find out where it went.

I am contacting Corporate as my next sstep.

At first, the claims process was fine. Then, mechanical damage was discovered while the vehicle was at the body shop. The mechanic is convinced that it was caused from the impact of the accident. The claims specialists at State Farm have been downright hostile and rude.

One even said he didn't believe me or the mechanic. He was an insensate jerk. They don't belong in customer service. These are the biggest group of twits I've ever dealt with and I work in law enforcement.

State Farm tried to deduct customer totaled car insurance payment around $700 using bogus reasons, And refused to listen to customer and insisted not going to give the customer the right quoted payment even after customer made numerous calls explained long time over the phone. Customer already signed the paper gave up the rights to the salvaged car long time ago, but State Farm still wanted customer to be responsible for whatever happened to the car after they took over the car. This is really not right for a big company to bully customer in this way.

Yinfei Ma

My name is Versie Massey and I requested to change my billing cycle with Jeremy Fulkerson office my agent on 08/01/2018. The representative I spoke with stated she would set up the billing cycle to start on 08/01/2018 and she assured me I had nothing to worry about and the bill would be a little higher due to the statement cycle change.

The statement cycle change took affect on July 1, 2018 and I did not pay my June bill until July 4 or 5th and then I was bill for July bill on the first of the month instead of August 1, 2018. My previous bill prior to August first generate for payment on the 28th of each month therefore I should not been liable to pay two payments back to back.

I call Jeremy Fulkerson office and tried to resolve the issue and no one never return my call. So I…

On March 2, 2018, there was a horrific wind storm that struck the District of Columbia and surrounding area. As a result, out roof was terribly damaged. We contacted Stare Farm Fire Claims a few days later to start our filing process of our lose.

We have had 50+ days if rain since that time, and constant water damage continued to occur. 96 which was denied. Service Masters came to tear out three walls in one bedroom. 94 issued to us and Home Point Financial.

We had to send the checks to Home Point, and wait several more days for them to issue one check to us. 75,…

I have requested that the Robert Maldonado agency in Santa Fe transfer my policies to agent Bryan Doerner,which they have failed to do thus far. The first request was in August 2018. I have made the request several times since with no action taken by the Robert Maldonado agency.

I’ve been very patient but this has gone on too long. My policies have still not been transferred. This exemplifies the reason that I want to transfer my policies. Previously I have requested copies of Proof of Insurance which is required at Eldorado Stables, where I own a barn.

It took months to get the information, always with various excuses why. I want my policies to be transferred immediately to Bryan Doerner, Santa Fe, NM.

getting screwed, have leaking roof and jeep has not had one available for 2 months and now says maybe (not for sure) 12/31/18 but have used up 20-30 days allowed for rental car and state farm/caliber collision recommended interim solution of duct tape is not working. Inside of car is getting moldy from the water that comes through and only option is to take 1700 (estimate less deductible) and go find one at junkyard but can't get it totaled either.

Wife cant pull under overpass on way to or from work it is raining so now have 2 years to pay on worthless car.

You all advised that they would no longer carry my husband and I as an insured, I was advised I could come back after three years or so. I stated that I would not, since you all removed me after 30 plus years having insurance with you.

Why would I keep any part of my insurance with State Farm. You all didn't even give me a long time customer an opportunity to deal with the situation or find my husband a new carrier. You all left me.

I cannot believe you all have still been billing me for renters insurance. I didn't know that it was two different policies. I now understand now it is two different policies but I would never want to stay with a company that throws their customers away when they have been loyal for years.

So loyal that I even had a lifetime guarantee which was taken away as…

Your client hit me 8/18/2018 and kept going as i have a photo showing him vehicle fleeing the scene, i had to follow him in order to get the photo of his license plate. Your client had many opportunities to stop and finally did as he noticed we were behind him photographing his truck.

We called an officer to get our statements at which time your client admitted to hitting us and driving improperly for which he was given a verbal warning. Now state farm is saying because their client that tried to flee the scene is trying to say the officer and my spouse and myself are fabricating the incident.

I sent the photos, the police report and sketch to state farm and they said they still have to listen to their client despite his actions and the police report. Why this is being done when he tried…

Claim# 49_1210_9P1 submission # 1 No complaint with my agent or insurance, it is with claims department. it is out lined in my attachments, letter and other documents. This complaint comes in more than one submission since this resource only handles 5 uploaded documents.

My claim number is 06-3533-R20. I spoke to Mr. Duffy and i do not agree with his decision because all the proper information was submitted. I asked to speak to his supervisor and he refused to give me a name or number.

Its sad to have to deal with unprofessional people like Mr. J. Duffy.

Hello my name is Anthony Berry my claim number is 75-5124-S75, on 7/27/18 I had an accident in my 1981 Chevy Corvette. So I promptly called my State Farm agent and was advised to file a claim, on 7/30/18 I took my car to Caliber Collision in Torrance, California as directed by the agency.

Upon arriving at the shop an employee (David) looked my car over and told me they wouldn't be able to repair it because the shop doesn't work on fiberglass bodies. So I took my car to a reputable Corvette restoration shop (Fiberglass Bodies) in Hawthorne. 00).

Also, on 8/2/18 I spoke to a state farm employee name Kacy and she sent me a (Selective Service) link of shops that were approved by State Farm. 00 an hour, therefore, I have exhausted all of the suggested ways of getting my car fixed.

00 hourly…

A NUMBER OF EMAIL WENT BACK AND FORTH BETWEEN THE AGENCY AND MYSELF.

07/30/2018

State Farm Fire and Casualty Company 7846 West 159th Street Orland Park, Il. 60462-7701 Reference Policy Number 13GUU9945

Good Morning On January 27, 2018, I agree to Homeowner Hazard insurance in the amount of $797.00, with State Farm. A binder was faxed to my Mortgage Company at that time that included the amount of $797.00 to Primelending Mortgage Company, which was later transfer to Arvest Mortgage company on 05/12/2017, that included the amount of $797.00. I received my annual escrow account statement from Arvest Mortgage Company dated 07/02/2018. In reviewing the statement I notice a increase from $797.00 to $1200.00. A increase of 403.00. The increase was to take effective in September of 2018. I…

claim number 362829R59. The adjuster is making it hard to settle claim. need help don't need a lawyer. we can do it. make it easy. 4054730151

I HAVE BEEN A STATEFARM CUSTOMER FOR OVER15 YEARS. I HAVE FULL COVERAGE CAR INSURANCE, LIFE INSURANCE AND RENTERS INSURANCE. THE ONLY CLAIM I HAVE MADE WITHIN THE PAST 10 YEARS WAS ON JUNE 10TH WHERE SOMEONE ELSE HIT MY CAR WHILE I WAS PARKED.

I REPORTED THE INCIDENT THE NEXT DAY, IT TOOK ME CALLING BACK OVER AND OVER TO GET A CLAIMS ADJUSTER AND WHEN I FINALLY GET A HOLD OF CHRIS ABROMOVICH, I WAS INFORMED AFTER 2 WEEKS HAD GONE BY HE WAS NOT AWARE OF MY CLAIM AND HE WOULD CALL ME BACK THAT DAY.

NEVER GOT A PHONE CALL. ALL I RECIEVED WAS A DENIAL OF CLAIM AFTER I ALREADY SUMITTED MY PROOF OF PAYMENT ON JULY 6, 2018 ALMOST 1 MONTH TO DAY I REPORT THE INCIDENT. I AM SO FRUSTRATE WITH THE LACK OF HELP AND BEING A LONG TIME CUSTOMER.

I WOULD RATHER TAKE MY BUSINESS TO A COMPANY THAT WILL…

org: Change policy terms without my knowledge. State Farm sent me a refund of $454 but they owe me $1070. 54. The original agent, Becky Mitchiner, quoted the premium of $1336 and I paid this amount in full. Ms. Milchiner misquoted the premium which came back from underwriting in the amount of $2440.

I told her I could not afford it and I need to cancel the policy. I have been fighting this since February of 2018. And I was report to NCDMV that I don't have insurance but I cancelled on 2/24/18 and signed up for new insurance with Progressive on 2/24/18.

I am also filing complaint with North Carolina Department of Insurance (NCDOI) on aganist Becky Mitchiner and Sherry Baker for fraudulent business practices. Consumer’s Desired Resolution: $1070

First let me say that my husband and I have been with State Farm for 30 years. In November of 2017 my husband and son had an accident that involved both of our cars and 1 other car. Our son's.

Car was totaled and our car was repaired. Last month we received notice from State Farm informing us that they were not going to renew our insurance. I went to our agents office to discuss this with them. They told me our sons car would not be renewed also.

The office told me they had. 00 on our cars.. I ask them to figure out how much in the last 30 years we had paid them. We never missed a payment ever in 30 years and this is what we get for 30 years of LOYALITY?

I ask that an appeal be put in. No one called us to let us know it had been DENIED. I didnt know major companies worked like that. We…

I have been attempting to complete my annual Workmans Comp audit for about 2 hours now. I find Overland Solutions (I believe they started collecting our data 2 or 3 years ago) to be nearly impossible to work with, certainly not service oriented.

In attempting to open their e-mail address, my computer will not allow it to be opened! & indicating it a danger!! In calling their phone #, ans. machine only, with 24 hr callback msg?? As I am mostly out of my office, this does not work for me.

98 an increase of almost $500 from last year. After paying the agent set up Drive safe and save for me. IT HAS NOT been applied. I have been with State Farm for, I believe almost 40 years. This is not what I expect from this agent.

I also gave her a copy of wind mitigation form for my Condo insurance. I was told they did not accept Citizens. Being on a fixed income the discount is important to me. Please advise. thank you, Diane Faranda

Dad signed me up when i received my license at age 15 1/2. been 52 years now. probably gave you folks in excess of $100,000. weather caused damage to my home. I filed with my agent. I didn't realize how your company structure diversifies who handles my issues. The agent does nothing.

He tells me, Oh, your talking about pencils, you have to call St Louis. Now, if your talking pens, you call New York. I said cant you help, oh no, you have to call someone else. So, when I file for divorce, don't say this is a shock to us.

Your business format is ridiculous.

my policy has been increased almost $500 since last year! Yes I had a slight accident after all my years driving accident free. 98. I also had Drive safe and Save installed that day. 48 for Drive safe. Agent told me it has been applied. 15.

48 applied as it shows for the period May 2018 thru Nov 2018.? I also had a wind mitigation form for my Condo from Citizens and told me they don't accept Citizens

I tried out the Jeff Kahn State farm branch in Saraland, Alabama. I wrote them checks for $2600 for 2 policies that never came to be. They held my money for well over a month, and in the mean time, they let my insurance lapse without refunding me my money.

It took 5 weeks to get the $2600 back, and now I was assessed a $137 "no coverage" fee from my bank. I feel Jeff Kahn should reimburse me for my loss. I will tell everyone I know, both physically and through social media, to never use State Farm, especially the one in Saraland Alabama.

I have had nothing but horrible experiences with Serrano Insurance Agency, Inc. My first problem occurred with my home insurance. The payment wasn't due until mid August. way early to avoid any other issues with this problem. The second issue was with my car insurance.

I dropped the pip on one of our autos. I stared receiving a separate insurance card for this vehicle. I asked them to combine all of our cars onto one card. They said they contacted State Farm and "talked them into" putting all of our…

I was billed through autopay for 6 months after i had dropped my policy and was with another insurance company. Communicatiin was stopped with me, after numerous attemps to seek retribution. I was told that i would be called back. It never happened. State Farm Ins. Ms. Isaac.

I have never been so frustrated with your company. I will explain to you guys what happened. 00 over on my account and when i call the agent to talk to them thet could not care. The owner of the agent was rude and didn't really care.

Her comment to me was my employees mess up and everyone is human and make mistake. The part that really upset me is that it will be 30days before you get your money back. very rude and could care less.

Her name is Courtney and her office is locatef in River Ridge LA. If someone from StateFams can call me and talk to me I would really appreciate it.

Also, i forgot to mentiob that I was on vacation and this agent needs to learn how to talk to cusomer. I'm very disappointed.

This company is absolutely HORRIBLE. I RECENTLY HAD A SMALL CAR ACCIDENT , In the four years I have had this insurance I have never been late on a payment. I have requested a insurance adjuster three times and every single time these people claim they come out and my car isn't there but these people never call me.

I spoke to a so called manager LESHA COLBERT ID NUMBER P6CI WHO IS HORRIBLE AND VERY DISRESPECTFUL. This is very shady and unprofessional. I suggest to anyone thinking about state farm DONT DO IT. AND WHOEVER HIRES THESE MANAGERS OBVIOUSLY DIDN'T GIVE LESHA COLBERT ID NUMBER P6CI ANY TRAINING

My agent James Shelley at Clarksville Tn office will not accept my calls I pay 150 a month for car insurance this is unprofessional and I would like to speak to someone over this

I am a 67 year old retired senior citizen on SSI and I have had State Farm Insurance for over 30 years. My premium keeps going up and I have asked my agent to look into it and see if there was a way to get it reduced.

I have not heard back from him in over a month. 000 miles on it. I have had quotes from other insurance companies $30 to $40 less than what my premium is now. I like State Farm or I would not have been a customer this many years.

I have had numerous friends that were agents for State Farm and that is why I have the insurance today. After talking to a group of my friends, they suggested to send this complaint in and they too are looking forward to see the response since all but one also have State Farm and are not happy with their high premiums. Your response is appreciated.

Filed a complaint against Laurie Hearn laurel ms about her nasty attitude saying gave fake address with po box could have said can't quote with po box. Then she called it a ghost quote. Then sent a post card saying sorry you were upset with the wrong vehicle quoted that's not the problem it her unprofessional nasty attitude.

I will never do business with your company. And will show everyone her correspondence

We the St. Martin family in North St. Paul MN have filed a claim for our siding and roof to be replaced due to storm damage. Our agent and your so called (underwriters) say they want to match it. There is no way you can match any ones siding of roofing with the same pattern. Color? Maybe. Pattern no way. B.

to let them know our disappointment above how you always take the easy way out. No matter the out come of this situation I will spend all my extra time letting people know how you don't care about people only money. Thanks.

Was in a bad motor vehicle accident and I have bad injuries and have received yelling at me no understanding no help to ensure my vehicle is repaired correctly. O.. Her name was Lisa Bishop from California. I was just concerned about my vehicle being properly restored due to the severity of the accident!

They have also caused delays with the body shop a blame a severely injured insured client! It has been a brutal 5+ weeks. No one has asked to help me!!! No One! Just argued and insulted me! Disgusting and should all be fired!

I do not recommend State Farm to anyone unless you want to be taken advantage of, humiliation, delays, and cost is worth more than insuring your vehicle is fixed correctly!!!

Claim # 524105 P 21 I called to follow up my claim after I sent the police report , and I was told that the police report is not important and I have to wait until they get a recorded statement from the person who hit my car and there is no time limit "as long as it takes" I was at a red light when she hit my car .

Will you please be so kind and let me know what can I do to resolve this claim ? Thank you

I was appalled by a recent encounter or call over the phone around 9:33 AM, (May 11, 2018) with the manager of State Farm Insurance (Odessa, West Texas location) named, MR. JEREMY RAMOS - CAINE, someone whom I wish to help me but instead the one who mocked me, lashed out on me, embarrassed me of my previous accident that it's severed as an accident life situation, and a false representative of State Farm company that hung up a phone on me or to a customer to avoid an amicable closure of my insurance policy. When you hear what transpired, I am sure you will agree that he needs to be demoted, stripped down his insurance license nor should be given a corporate managerial training and proper etiquette in customer service.

When I called Mr. Ramos over the phone today to my intent, he abruptly…

My agent, Ray Johnson, did not provide the service to my daughter in law, Myira Kettering on her claim 53-3607-W35. On 3-20-2018 Myiras 2017 Jeep was totalled by Geico. Geico gave her a rental for approximately one week. I mentioned to Myira that she needed to contact our agent to let them know the Jeep was totalled for a refund of premium.

She called the after hours line to cancel the policy. The agent staff called her and asked if she is replacing the car. She said yes. They asked how soon. She did not know. She is just 23 and this was her first car and first insurance policy.

She had to wait for Geico to pay her lienholder then GAP to process. Her credit would not allow her 2 cars at the same time. The agent office never asked her if she was in a rental, they just canceled her policy…

wow, state farm won't let anyone who has made a claim on their home insurance get home insurance for 5 years from the claim date. Why would i want to use a company who does that? 00 more than user anyway!

I'll never call state farm again!

I would like to do a complaint against my current agent and I would like a supervisor other than the agent to look into a my case. I feel like I have been overcharged and I have been told numerous different things about my auto coverage and payments. 17 for 6 months.

Somewhere between December and February my safe and drive was not set up on state farms end. If I recall I think either my address or DOB are something to this nature was inserted incorrectly by whoever entered my information in the system because the safe drive and

save app would not do anything, I kept being told by Justin it takes a while to get this set up and to give it some time. At one point my discount was removed by state farm because they stated my safe drive and save was not set up. THIS IS FALSE.

I went to…

My coworker backed in to my 2006 Mercedes Benz on March 1,2018. I filed a claim with Farmers Insurance on March 5, 2018, it took the auto body shop two weeks to make an estimate on the repairs. 00 from being considered a total lost.

I was not please with this information, I informed him that I wanted my insurance to inspect the car to see if their estimate was close to Farmers. I don’t understand why I am being penalized for wanting a second opinion.

I picked up my car 4/17/18, and I will have to take it back for a light bulb and issue with my left side passenger door lock that was not a part of the accident. Pleas help me resolve this issue. Thank you. Mary White

I sent this to your corporate office today.

April 6, 2018 Corporate Headquarters State Farm Insurance One State Farm Plaza Bloomington, IL 61710 State Farm Claim number# 293 351 X94 Your client: Kimberly Ann Savoy Your clients policy# 157 8707 -E06 – 20D

To whom it may concern, I am writing to complain regarding your company and their slow response to handling claims. My wife was involved in an accident. She was struck by a driver that is insured by your company. State Police responded and issued your client a citation. Here we are three weeks later, and your company has yet to advise us of any action on this claim. Every time we call in they ask us for information and photos. This is information that has already been sent by email, which is verification that it has been sent. This is a…

My truck was totalled on Feb. To save the possibility of a lawsuit; I would hope you pay m my money. Tom Mallory of state farm in Whitehall, Mi was my agent. thank you. sincerely, Herman Andreas.

to who every cares i bought a brand new toyota in oct got hit by a deer been over 5 months and i dont have my car back looks like it be over 6 month right now . real kill the resale price .

but you apparently dont care about that . you dont care i have been with out a car for all most 6 months. no i did have full coverage that cover rent a car. dont care that I have been with you for over 35 years.

and apparently dont care if im customer after this. it all about the bottom line what way you can save money . you mite want to change your model form [ like a good neighbor were thier ] to [ this is how we save money ] .

now its ok i know im not that important to you. Im just one customer. thanks see ya on facebook

On Jan. 11, 2017 I sent Sue Macfaddin an email to take my 19 yrs. old son off my Ins. because he was leaving for the Air Force. on or about Jan. 00 . I then called her office on or about the 12 of Feb.

to get my new quote I then received a text message that my ins. 00 . I then called and told them to canceled my ins. because there was no way I was going to pay more. 00. I am 56 years old with a good driving record so I then purchase a policy from Allstate that day.

but have not received my total refund.

My auto claim is 6 weeks old. I have yet to get a decision on the estimate submitted by our local collision center. I was told I would be kept updated by phone or e-mail. So far nothing. I have done a little research and found you guys operate this way a lot.

I am extremely dissappointed and considering changing insurance companies. My claim number is 04-2809-D94. If I do not hear anything by 03-21-201 I will contact the State Insurance Commission. Rating my experience is easy. "0" so far.

I am so very disappointed in the way in which my family and I have had our claims handled by the claims department. We have been clients with State Farm since 2005 and to date, we are considering switching to another company.

I am in the process of sending a certified letter to the corporate office in Bloomington, IL. So disappointed AND frustrated!

I have been with state farm for over 8 plus year and went outside state for over 3 month then came back to state n wanted to reinstate my policy and have been waiting over 2 plus week to get reinstated after they took 1200.00 form my bank acct and stil not have ins please call me at 313 742 1779 when u receive this email to get this problem cleared up

I had an accident at an intersection in Franklin, NC. This Ford Explorer ran the red light and slammed in to me in the middle of the intersection. No one injured. Police came and completed report where the Ford was at fault and a citation was given to the driver About $2000 damage to my vehicle. Submitted claim to his insurance co, State Farm, but getting run-around....

The claims agent who owns this number 305-882-5328 is not responding to my calls. Please connect me with someone who will take care of my claim.

Finally got a response from the adjuster at the above number. She said she was too busy to answer my four calls. Too many claims??? She said that there was a witness that says that the light was green for Mr Perez, which means that it was also green for me. How is that possible??…

After being a loyal customer for over 25 years. Raising a daughter, and adding her to our insurance in 2016. She was dropped for 6 tows in a year, and a minor accident. Which should not count against her. Plus I believe it was a bogus claim.

She got a car which had been sitting up for a year or more. We put a few thousand dollars in it to get it road worthy. So, evidently the car had stalled on those occasions. It takes time working the bugs out.

She is 20 years old or 21 now. Would you leave your daughter on side of the road. This is why we chose your insurance in the very beginning. There was debrie on the road that distracted her. They were going 30 miles an hour.

She hit a full size truck, and she drives an Altima. , it will totally mess her up with this. Thank you Mr and Mrs R…

CLAIN#22-2518-P87///LOSS DATE 12-31-17 OUR HOUSE WAS HIT BY A VEHICLE WITH DAMAGE TO HOME,WHY DO WE OWE 1000.00 DED. ON OUR HOME OWNERS WHY ISNT VEHICLE AUTO INSURANCE RESPONCABLE FOR CLAIM OR ANY ADDITIONAL COSTS ARE WE ENTITLED TO 1000.00 BACK AT LATER DATE????BEEN WITH STATE FARM FOR 30 OR MORE YEARS JUST NEED SOME STRAIGHT ANSWERS...PLEASE REPLY E-MAIL MARC AT mcortopassi@shelton.com or call nancy at 1-248-459-6244

If I could give a lower rating than 1 I would. On January, 25th 2018 I experienced a plumbing failure. Chris Jessen and Nicole Dileo were assigned as my adjusters. The estimate Ms. Dlieo gave is CLEARLY UNFAIR and openly malicious towards me. Ms. Dileo has intentionally omitted $30,000 from my claim (it is neither on my estimate or in a denial letter). She has also made MANY mistakes and errors in my claim (i.e. "estimating" $.078/SQFT to replace high end carpet and padding. Offer $11,000 to replace a kitchen that homedepot quoted $10,000 JUST FOR CABINETS and MANY others). There has been NO response to my loss of personal items and Ms. Dileo REFUSES to go over her "estimate" and explain how she arrived at her estimate.

I am about to file a complaint of UNFAIR PRACTICES with the insurance…

I called roadside assistant around 9pm because my car broke down. When I originally called my ETA was 80min, got several calls that Elite tow services were on the way. After 2hours no tow truck ever came, so I called back roadside assistants to see where the truck was.

I was told they would be 20 more min. Then another 40 min went by and I called back to be told 20 more minutes he was dropping another car off that was on the truck as we spoke. So another 30 min went by called back still dropping car off another 20 min this went on for hours.

3 different Supervisors called saying I should have never been told that many times 20 more minutes and filed a complaint against Elite Towing services. Then one of the supervisors told me she was getting another company and whoever was there first…