Michele Liebau
I called roadside assistant around 9pm because my car broke down. When I originally called my ETA was 80min, got several calls that Elite tow services were on the way. After 2hours no tow truck ever came, so I called back roadside assistants to see where the truck was.
I was told they would be 20 more min. Then another 40 min went by and I called back to be told 20 more minutes he was dropping another car off that was on the truck as we spoke. So another 30 min went by called back still dropping car off another 20 min this went on for hours.
3 different Supervisors called saying I should have never been told that many times 20 more minutes and filed a complaint against Elite Towing services. Then one of the supervisors told me she was getting another company and whoever was there first…