Subway

I went in and I told the lady that the app wasn’t letting me order online but it did tell me a coupon code to bring in the store and tell my sandwich artist and she said that they don’t honor any coupons and was very rude about it but I told her when I first entered the store because she was trying to help me order it online and

she never told me that she didn’t take coupons I spent 35 minutes in line here and she was very rude they made my sandwiches and then when I seen that they didn’t take the code and I didn’t know I was a dollar short they threw the food away and didn’t wait on me at all and that’s just disrespectful

I had an urge to hit Subway today. I was quite offended to find that the sandwiches have shrunk to half the the size & doubled in price. I will never patronize a franchise again. Enjoy your slow & certain demise.

Eddyville Ky Subway stopped taking coupons that are mailed to local Lyon county residents. Why? My entire family, seniors, children and grandchildren ate there weekly. We all tipped regularly too even when the service was not always up to par.

I’m disappointed with this franchise and none of us will return. If f you are sending coupons in our area it be honored. I asked for the managers to make a complain and was refused by the employee.

Tucker store 4126-0, employee number 555 and the other staff member on duty, both were rude to customers. Didn't want to give correct change back tried to short it. Treated elderly couple in front of me disrespectful and degrading. Very disappointed in the staff at this facility.

I deliver for Uber and twice I had orders for Subway 5970 Broadway Garland Texas. Both times I had to cancel the orders because I couldn't get help from the employees. Both times I waited 10 minutes for them to fix the food.

After waiting, I was told it would be another 10 minutes because they hadn't started fixing the orders. It was the same 2 workers. The second one was today, March 14, 2023 around 2:30. You should be able to find out their names from the store manager.

called the benton, ky store at 1030am to place an order for 1130am pick up and was told they were short staffed and couldnt take my order over the phone BUT if i wanted to do it on line to NOT make any "special request" needless to say i think this is poor business and everyone is short staffed now a days, but

as a customer thats not my problem. i also work with the public and its not the customers problem we are short staffed its a company problem. i feel like this was rude and uncalled for.

There's a store on 3rd Avenue of spokane washington practicing false advertising and not accepting coupons that are distributed through spokane. You guys need to honor what you advertise.

Hello! Let me start off by saying I Love Subway!! That being said I got coupons in the mail and I was excited to use them today. Upon arrival we were told they could only except 2 coupons. Neither of which we had. Should all Subway franchises except all Subway coupons?

Thank you!! Heather Tolman

Staff is lazy and manager is down right rude. I have to ring a door bell for anyone to acknowledge me and even then staff stands in the doorway doing nothing. My sandwich was made wrong and when I brought it back to have it fixed she called my stupid for entering it wrong on subway app. Same doesn't make mistakes.

She continued to yell at me. At one point I asked her for my original sandwich back that I didn't need this. She refused and continued to complain the whole time after finally agreeing to make the right sandwich. This is not customer service but Subway in Berlin Wisconsin needs new management and staff that values customers.

I went into the subway and order a sandwich and tried to use my coupon they rejected my coupon at store 3025 N Pulaski and 3333 w Belmont and said meat prices went up and they are not accepting coupons bad customer services at both locations! Which they are not following subway guidelines and not professional they are making up their own rules. There has to be done to change this they are manufactured coupon in the Sunday paper

This store is disgusting! Bad service towards blacks and very unprofessional! Also does not honor the coupon program and very nasty attitude, when communicating they talk down to me.

It’s really a shame, that I had to experience, such unacceptable service!! Don’t go there! 9014 w. Thomas Rd Phoenix Az 85037 ( 25725-0 )

Subway eccles old riad salford m68ha. England I cheesed off with your company.

I made an order to 27 Rydal avenue M308dp it was never delivered and I paid for it. Bad service very bad service. Take the money don't deliver .that is theft. Never again will I order from you. You even put wrong delivery address on delivery note and your phone number doesn't work. Yet its adverse on line. I even gave you my mobile number.

I placed on on line order on subway site for the subway on Turner St Southern Pines NC at 4:00 pm on Friday 3/10/23 to be ready for pick up at 6:15 pm. When we got there they were just starting the order and did not have the bread we wanted so we told them to cancel the order.

The guy there said he didn't know how so we had to wait another 20 minutes for the manager to get there. She told us she couldn't refund us our money that we would have to contact the website we ordered from which was the website for that store.

I need someone to call me do I can get a refund for the food I did not get. 919-888-0725.

We ordered "The Outlaw" sandwich and 2 out of 3 orders it had a lot of gristle. This was the Subway on Main Street in Riverton Wyoming.

This store is absolutely the worst they decide when to cancel and order off of mobile able . The manager Sophie needs to be fired

I work at a Walmart where you have a Subway I was really hungry every time I go there they never seem to have sliders then they do then they don't you had a manager working there from a different Subway today I asked for one said they didn't have any you know I quit going there for over a year because of that reason now I will make sure that I don't go ever again you need to keep your product in stock

Me and my son went to Independence, IA subway yesterday for a to go order and Marti was beyond rude to my 13 year old son about heating up his steak for his sandwich. She had not asked about the meat but just put it on the bread cold and when I asked her if she could heat it up for him she was annoyed, didn't say anything. Not polite at all.

There were no other customers in the store. The other lady working not nice either. This is the first time we have ever came here. Maybe why no other customers there. We both felt unwanted. Not something my 13 year old needs to experience from an older lady when I'm trying to teach him not to treat others in that way. So disappointing.

RR2 Box 9, 2531 E Lyon Station Rd, Creedmoor, NC 27522 Ordered online for 2 footlongs toasted. Got there and sandwiches are not toasted and their toaster is broken. Black lady was rude. Refused to refund and offered nothing as compensation.

She was extremely hostile, rude and aggressive. Called my fiance aggressive. Gave me a corporate number which doesn't work. Manager comes in and I show her the phone number doesn't work. She says to go online to file a complaint and refuses to refund through the register.

She told us we were out of luck even though what we ordered wasn't what we received. Even though we told her if you go to the store and buy something and it isn't what you bought, wouldn't you get a refund.

She said she understood but we were out of luck. All while the black lady…

My mother and I went to Subway #1288-0. Location 5932 South State Street, Murray Utah 84107. Served by 4058. 3/13/2023. @ 6:12:48. He was being harassed and abused by his redheaded co-worker who walked in. She abused him verbally and was rude to the customers in the store.

There were four other people in line after us. We were all very uncomfortable. She is mouthy, rude, and told him to go home and she would close. I do apologize I do not have her name they do not wear name tags.

I work in an HR department for a national beverage company. What she was doing is not acceptable. K. Watson

The manager at the subway at the lake of woods in locust grove va removed meat off my sandwich and the charged me full price for a foot long flat bread sub. I showed them the coupon before I ordered the sub and nothing was said nor a sign saying they didn’t honor subway sub coupon.

If subway is doing this then quit putting out coupons. This is the second time this has happened to me and I will tell everyone that I know that goes to a subway to ask before ordering any subs. You all are liars and thefts.

You don’t have to worry about me and my families ever coming back to your business.

Also machines are down and want except coupons. Really is that a way to run a business

Hello, I just want to complain about the 20759 40 Ave Unit #104, Langley Twp, BC V3A 2X9. Every time I go there and try to use a coupon in the app they also say that the scanner is broken or I already used the coupon and it can’t be redeemed.

I try do void this restaurant (when this is like 6 min away from my house) and go somewhere else where I could use the coupons and won’t have a lame excuse. But today I went here and wanted to redeem a code I got by doing a survey and it clearly said at in front of the cash machine that when you get your receipt you can do a survey to redeem a cookie or free drink but

when I showed my code the worker there said that they don’t do this at this location????? But clearly they did. I’m really tired of coming to this location and them making up lies.

I went in u to o order a blt wrap with extra bacon. The person serving me was mad because I wanted the bacon crispy. He asked me if it was done now but clearly it was still in the oven so I couldn’t see it.

Then I ask for no lettuce just tomato and spinach. He have me 3 sprigs of spinach and tomatoes. Didn’t bother to pat the grease off the bacon but dumped the bacon and the grease into my wrap. It is as disappointing and not very good customer service at all.

I went to location 3231 Goodman Rd Southaven MS 38671 Store #26866-0 and was told they nor any other Subway around here was accepting Subway coupons that I had received in a flyer from Subway delivered with my morning paper. I did not know that a company franchise can refuse company coupons.

Please verify,

Ron Reesor 40 Forked Creek Pkwy Hernando, MS 38632 901.490.7744

Santa Claus IN subway store number (34472-0) The town of Santa Claus needs help. When you go into are subway you will see kids vaping in the back, on their phones, and making the sandwich takes them half a decade.

I try my very best to never have to go in that subway. The manager also stops the pay cycle short and or manually modifies the hours you worked so you don't get paid the full amount. And the employees all hate how she manages because she releases the schedule late, she won't order what they need, and won't respond to texts in less than 12 hours.

What did our town do wrong to deserve this? So please help us.

My name is Eric Estrada and I have recently experienced terrible service from one of your locations in Huffman, Texas. they called me and said they ran out of bread at 8:30 pm and I asked for them to just refund my money.

They said it will be done the next morning. it wasn't refunded yet so I went to store. They called the manager and he said it takes 2 or 3 days. After 5 days, I went back cuz it still wasn't refunded.

I just wanted them to make me what I ordered since they had the bread ready. They said to call manager myself. I tried calling 3 times and they never answered. I still haven't been reimbursed. Please help.

64041 hwy 434 never open on weekends went last 2 weekends never open on time 1 to 2 hours late

i don't live there but i do visit that location when traveling

REALLY MESSED UP

THANK YOU THERESA MITCHELL

I was in the. Store and requested two Subway Wraps.. The Manager was making my Philly. Wrap and had placed it in the oven with everything on it meat,, cheese, peppers ,and onions. Then while it was heating he walked away and started yelling at me what did I want on the wrap.

I told him he had already put allI I wanted on it. He than got all belligerent with me and started screaming and cursing at me saying I didn’t,t know what I was doing he than stormed out the door.

Only to return a few minutes latter and got directly in my face cursing and using foal language inferring that I was a dumb old man. He than stormed out the store and sped away in his pickup. apologized for the inconvenience.

I obtained the name of the Manager it is Bill Philips according to the the subway team . The man…

Hello,

I placed an order on the mobile app for two subs at the 4313 walnut st location in McKeesport pa 15132 and upon getting my order and getting home the order was wrong. The sandwiches had the wrong topping and were reversed. I drove back at 6:30pm and told the associate ( female) I would need them remade and like a refund because I had to return and shouldn’t have due to their mistake. The issue is she then asked me to go outside and get a gentleman in a hunting jacket (Frank) who came in and she gave my two mistake sandwiches too. ( I recorded this and have it all on camera) attached a photo of the associate!

Let’s pause I took 2 sandwiches home in the time of covid one actually sat in my car floor in the wrapper that was ripped and she takes the food back dosent even look at the…

I went in yesterday to order 2 of the new subs off of the newspaper flier. The attendant told me, they do NOT accept coupons !!! Why are they in our newspaper, if they can't be used !!!

On 3/1/23 at approximately 11:30. I placed an order on line from the Subway located at 6075 E. Parkway Drive, Commerce City, CO 80022. 00. When I was ready to check out the offer to get redeemable points for each order place toward future discounts, I entered the requested information to join.

Once completed it took me back to my order, the checkout window then asked for the payment information which I entered. I received the order confirmation information through my email address listed above. I was able to track the order, it indicated it was out for delivery.

I waited- I live approximately 15 minutes maximum with the street lights, less then 2 miles from this Subway location. But 35 minutes later I contacted the store location, I was told the order went out through door dash and…

Every subway store I have gone to does not honor the discount coupons. It just appears to be an advertising ploy which doesn't deliver on any savings. I realized why would I go back and buy anything if you guys are misleading the public.

Why does Subway mail out coupons for 6-inch subs for $3.49? When you visit Subway locations, they say they do not honor coupons. So why do you mail them out?

I went into the newest subway in Albany Oregon there were several people in there waiting for sandwiches and there were three people behind the counter, one was just standing by the bread, the young man working there was doing a good job and the other person, a woman, who is so slow she seemed to move tickets around more than she did anything else.

I didn’t even get greeted when I went in and I stood there for quite a while and finally gave up I had somewhere else to be. Being disabled it’s hard for me to walk or stand but I really was looking forward to a sandwich.

As I was leaving another gentleman had just picked up his sandwich, he was kind enough to open the door for me and on the way out I told him I can’t wait forever to order a sandwich and he commented that his was to be ready…

I tried to buy a sandwich from the store across from towers mall in Roanoke va. 30pm on Saturday march11 . Your employees refused to serve me saying that they were closed. Everything was still out on the serving line and your employees were VERY RUDE!

Ignoring me and laughing at me one even said to go down the road you old bitch! I was terribly offended and I will never go back. I love subway and I have always been treated wonderful at every other store.

It is a shame that you have these two morons working there and hopefully they won't be there in the future

Got a sreak sandwich at the subway on Mt zion rd in florence ky. And they put such a small about of steak on the sandwich that the whole sandwich looked like bread with nothing on it. Paid to much for this and will not do it again.

Sandwiches on TV look absolutely like nothing they give you. Will not waste my money.

I ORDER A MEATBALL SUB AFTER WORKING A 12 HOUR SHIFT AND DROVE 20 MIN UTES OUT OF MY WAY JUST TO GET TO SUBWAY ON TO DRIVE 20 MORE MINUTES HOME WITH THE FUCKING WRONG SANDWICH!!!!

I'M STILL WAITING ON MY GODDAMN REFUND OF $8.49 AFTER YOUR INCOMPETENCE STAFF FUCKED UP MY ORDER!!!!!

AT LEAST HAVE THE FUCKING DECENCY TO TELL ME WHO TO CONTACT TO GET MY FUCKING MONEY BACK AFTER YOU FUCKING MORONS FUCKED UP MY GODDAMN ORDER!!!!!

I SEE THE INCOMPETENCE IS FUCKING COMPANY WIDE!!!!!!!!

IF I DON'T RECEIVE A FULL REFUND BY TUESDAY I WILL BE FILING A FORMAL COMPLAINT WITH THE BBB!!!!!!

My husband and I were in a different part of town (in Colorado Springs) and stopped at a Subway we'd never been to before. Since he cannot walk, I went inside and ordered 2 subs, chips, and cookies, and, when paying, added a 20% tip because the gentleman who waited on me was very kind.

After I left, my husband couldn't believe the bill was $35.88. For two subs? After I got home, I realized that they'd charged me for THREE subs. Two 12". I called and asked that they please put a refund back on my card.

The answer was no. What? They messed up and they need to refund $8.09 to my card. Their answer was for me to come in sometime and get a free sub. My answer is NO. It's not convenient (and I'm leaving on a trip). Plus, how would I convince anyone in a couple of months that I deserved a free…

Rude customer service. I asked her to wash her hands before touching new gloves before making my order. She argued with me saying her hands are clean when I just seen her touching the cash register dealing with another customer.

Also telling me her co-workers say it's always me that has issues coming in. What happened to customer is always right? I want something done about this. Location york street at bay st Hamilton Ontario. Approx time 330pm March 11th 2023. Fix this.

Subway employee at counter was rude and nasty. " Instead, the young lady impatiently stared at me like I was intruding on her. I then realized, when I go to Subway, I'm supposed to be the greeter. So I said "Hello" and proceeded to order 2xSpicy Italian on Italian bread.

She then responded, "What kind of bread". When I repeated my order, (I must admit I raised my voice just a bit), she rolled her eyes and giggled. I complained to the manager on Duty. All the while the girl stood there barley suppressing her giggling and snickering- Wow!

Manager on Duty, apologized advised me when I could contact the Manager of the store. When called the next day the person who answered didn't know the manager's schedule and that…

They are running a scam at this store. The guy rings you up while the lady asks you about toppings to keep you preoccupied as the guy hits the tips key on the card scanner when you are answering the lady!!

10 Not acceptable at all.. definitely feel it was a well planned out snd played scam! I’ll be yelping and posting buyers beware! Might even bring my brother (police officer) in to witness it and call them out on it or close them down!!

I want to report you have a registered sex offender working in your company he is a level 3 sex offender. The store he works in is 2217 New London Tpke Glastonbury Ct. I do not know how you allow someone like him to work there his name is Miguel Montalvo I will not come or shop with your company.

He molested a 4 year old child. He should not be allowed to work near your employees they are not safe around him. You as company should set a role model and protect your employees. Disgusting that you are not protecting your customers and employees.

The young guy was doing my veggies and I asked for extra onions and he said NO. I said are you serious and he said yes if my boss comes in a looks at the camera. Wouldn't but them on.

Is that part of your policies.. I am not the only one that complained about extras..

Stop sending out coupons if your locations are not going to except them... wasting my time driving around to different places just to be told no

The manager at shepherd location the old lady is very rude she gives me the wrong food everytime I come there she rings my order up wrong and tries to overcharge me every time I come in there and she tries not to serve me on purpose when I come there everyday I want be going there anymore but the guy that’s a manager his really nice and the young Spanish girl also 504-723-6297

I received coupons in the mail for several different specials I usually buy one foot-long Get one foot-long equal or lesser value for free the store employees told me I had to also buy a medium drink in order to get the buy one get one free sub in nowhere on the coupon does it say that I have to buy a drink I just wanted you to be aware of this practice which is misleading other subways do not do this you can contact me at 817-832-3199

Went to order sandwiches for my group. 19 sandwiches had 4 hours before we needed them. Manager refused to take the order even when I said we would order and pay individually if they wanted. She said if they came down and went thru the line she would .

No customers were there and they had full bread. They were just standing around. I do these groups several times a year as I am the president of the company. This was my last visit to subway. Melissa was the manager

My wife and I just attempted to purchase sandwiches at your store on in Lakewood Colorado and the gentleman and there was very pleasant and nice but it was 10 till 9:00 and he said that we were 5 minutes away from closing and that the food had been on chilled for 45 minutes and that it probably wasn't the safest to eat it I felt that he just wanted to go home early and

didn't want to take the 5 minutes to make our sandwiches not the end of the world but I just thought it was poor customer service

Ordered online 3 wraps and went to Popeyes for my father. Wraps said done at 730. Got in the store and no one had even started on my wraps. Asked for a refund and the manager and was given manager number(MICHEAL) called him and he was rude and cussed at me and told me he is not in the fucking store and don’t EVER call my number again and hung up in my face.

I purchase 2 sweet onion chicken teriyaki footlong and 1 bottle coke. I pay $27 cash. I forget to get receipt. When I go home I saw pork footlong instead of chicken teriyaki. I call them they said we can't help you, it was your mistake.

When I go store they give me no refund no exchange. I spent $27 but I got nothing. I talk to the owner and the lady abused me . The store is located in mack road, 6200 mack road Sacramento

As we were shopping at the shops at Ithaca mall, I'n Lansing NY. we decided to take a brief dinner break and have a sub from your Subway store in the shops at Ithaca mall. After we stood in line for approximately 5 minutes no one was there to take our order I could hear people in the back so I called out for some assistance after the second time of trying to gain someone's attention I tapped on the glass where the vegetable and meat is displayed.

a young lady came from the back and replied to us very rude and unprofessional that they were closing. I knew it was only 6 pm,and the mall didn't close for a few hours to make sure I heard her correctly I asked her if we could get a sub and once again she replied very rude and unprofessional, that they were closing.

We decided to go across the…