Subway

I ordered my food online around 3:30pm Didn’t get it at the time it said it was ready.. I thought ordering online would be faster. so that’s the reason why I ordered it online so I can get it at the window...

I pulled around to the window n they didn’t acknowledge me at the window, so I went back around to the speaker and the man working there told me to pull around. So I did. The two girls working continue to look at me off & on at the window ,didn’t say anything .

they served everybody who came through the door. They serve them before they serve me I should’ve got my food at 3:50 but I got my food at 4:27pm.. then they didn’t wrap my food separately.. they need help & training..

they didn’t give good customer service… to Top of off I tip them … they should refund me my Tip for the…

Subway on 14815 se Webster Portland ore 97267. Very rude and manager there was also very rude when I called she hung up on me and my order was wrong and there was little meat on my sandwich and all around this order of mine .

u need a new one that has better customer service when she talkes to customer. She wouldn't listen to me about my complain

, Every single time i go there i have to waste my whole 30minute lunch waiting on the employees, acting sillly, talking amongst each other about how they hate their jobs, and how slow they move, its almost as if we are invisible. It would be nice to get some friendly energetic team players in there.

The crew you have is absolutely pathetic especially the older gentleman, he absolutely hates his job and talks about it. Im sure if they were on the other side waiting they wouldnt like it either. All we ask is to get better service!!!!!

Felt i was talked to in a threatening tone. Worried worker might’ve ruined my food. Didn’t get a receipt. And i paid with cash. Would like this store investigated for malicious workers or owner?

I don't know if it's a store thing or a company thing, the last 2 store locations near me do the same thing. I order a sandwich and tell the person behind counter what I want and very little gets put on sandwich.

For example if I want spinach , it almost looks like they count out about 7 or 8 leaves. You ask for more, they add 2 leaves. It's ridiculous and still charge 10 plus dollars for a flat sandwich. If cost is a thing, then why not add an option where you can get a LOADED sandwich for 50 cents extra.

What happe Ed to the subway I knew you could get a large sandwich for a good cost? The extras always made the sandwich, bot so much the meat

I placed an order on my app when church was over when we got to the store to pick up my husband went to one door and it was locked 3 girls were sitting at one of the tables I called the stores 3 times and nobody answered so I went to the other door to see if it was locked one employee met me at the door and said the register was down and they couldn’t fix my order I said I paid for the sandwich’s online she said go to the app and

get your money back I explained my order was paid for that I don’t need to pay at the register the girl kept insisting she couldn’t do anything I said this is stupid I want be back to this store and she yelled something as we left I went on the app and couldn’t figure out how so we drove back to the store my husband went to the door the girl wouldn’t help him but…

Tonight I went the Subway 1930 North Hwy 19 Eustis, Fl. 32726 Subway #45122-0 server #1590 Who was one of the worst sandwich makers I have had. There was a sign on the door that stated. They were out of tomorrows and banana peppers.

I also found out after they had all ready made my two sandwiches. That they were also out of vinegar. I will never ever go to that subway again. I usually going to the one in Mount Dore, but I have recently moved, so this is on the way home now.

I will never stop there again. Plus I got charged way more for the same subs I usually get. Jeffrey Veilleux

Today we tried to purchase two subways using app and code FLBOGO. Followed all the steps ordering just two sandwiches and getting to. The end and submitting order said oops order too many or something to that affect. Called the store hoping they could help she suggested shutting off phone and starting all over.

Then I called the corp office to complain the phone rang over 30 times. I hung up. Exactly how does one take advantage of these promotions. Or are they set up to fail

MY HUSBAND AND I WERE IN THE VINTON,IA SUBWAY ABOUT A HALF HOUR AGO , PLACE IS VERY VERY DIRTY THE GUY WHO TOOK OUR ORDER WAS DIRTY LOOKING GREASY HAIR MY HUBBY ORDERED A STEAK SANDWICH AND WASN'T ABLE TO GET IT BECAUSE NEITHER GUY OR GAL WOULD THAW IT OUT , I ORDERED A TUNA SANDWICH WITH MAYO MY SANDWICH GOT COLD THE GUY WAS GOING TO CUT MY HUSBAND MEATBALL SANDWICH WITH THE KNIFE THAT HAD MAYO OVER IT DIDN'T BOTHER TO WASH IT OFF , THE GAL WAS JUST STANDING AROUND TALKING ABOUT HOW SHE KNEW HER CO WORKER FAVORITE THING TO EAT WAS MAC N CHEESE , SERIOUSLY THAT'S THE LAST TIME WE GO IN THERE AND

I KNOW THAT MAJORITY OF OUR FRIENDS AND FAMILY WILL NOT EVER GO BACK THERE AGAIN , THE TABLES WERE DIRTY AND THE FLOORS AND WORK SPACE WERE DIRTY , THAT'S A GREAT WAY FOR SOME ONE TO GET SICK…

I purchased two tuna sandwiches from subway in prescot street. Liverpool L7. We were both suffered food poisening. I had stumach and head ache for two days and cant eat anything. When I contacted the restaurant to tell them about their food , the staff put the phone down on me. Great customer service.

Very bad communication, i have called the unified number for meny time around 2 hours and no one answer me!!!!! i send about 3 emails and also no replays!

Customer service is non existent. They charge you on a web order and if store is. Closed you get no refund.

I downloaded the app, but cannot use it for a FLBOGO at participating Subway’s, because they tell me the store is owned locally.

Furthermore, they informed me they could not honor the reward points for an item on the menu for the same reason. I called two separate stores in two cities and am told the same! The app is useless, unless corporate decides to reimburse the local stores for their loss in profit.

This app is a scam to get customers to purchase something since they are already at the store! I am going to download another sub sandwich app that will stand behind their stores, franchised or not!!

Ordered 2 foot longs on line got extra cheese on one of the foot longs. The one with extra cheese came with No cheese. The other, the meat was bad. My husband took back the uneaten subs to store 2 days later because it was a weekend and we knew mgr wouldn't be on duty till monday.

Mgr told him he was trying to get free food and that 1 of the sub's they didn't even make. We ordered on line

I have been trying for weeks to use the buy 1 get 1 free promo. And in LaPorte, In. 46350 the Manager keeps telling me she doesn't understand why she can not run this promo in her computers or get this order from the app. Why can't LaPorte, In.

46350 get or make the promo register... This is an on-going issue... Thank you Rhonda Krafft

Employees ignore potential customers till they walk off, Said something to subway staff member about customers coming first priority, was told bread and cookies being made come first and you will have to wait. Came back another day and was rudily told they refused me service.

I will take my business else were, been a every day customer for my employees for years . NO MORE

I was looking forward to using the current online BOGO Subway promotion and followed all the steps to enroll in the app. I am disabled and am on California's EBT food program and was unable to use my EBT card.

The app would not allow me to pay on pickup, but would not accept the EBT card info. I really feel that this is a form of discrimination. I was frustrated and upset. Please address. Thank you.

After watching employee make sveral sandwiches I asked if she could change her gloves.her reply was rude and she had a attitude and started to argue with me,while customers where still in the store.thought it was very un professional..!!!!

Martinsville location,below movie town theater,two ladies,one black hair and one blond,took our order,very rude the whole time and very UNPREDICTABLE TO THERE ANGER,AND ADK IF I COULD GET Water cup and rudely said "NO" That is uncalled for and not expected by subway ,and I love subway ,but as long as that is how u guys treat paying customer,I will not be coming back

Colorado city Texas unaged kids are smoking weed outside of work while with there friends and making fun of others that they don't do it.. giving a 15 year old girl a who works there weed to smoke while on a job too

Last night I went to the subway located at 24512 Harper Ave Saint Clair Shores MI 48080 at 8:30 pm. All of the lights were one, the open sign was on and the hours stated "Sunday Open 10:00am-9:00pm. I went to this subway specifically because when I googled the hours it said they were open until 9:00.

When I went up to the door to open it, it was locked. A few seconds later some older lady with dark red hair who was on her cell phone mouthed to me "WERE CLOSED" then disappeared back into the back where I couldn't see her.

So i waited a second to see if she would come back out to speak with me and I seen her peak her head again from the kitchen then quickly back into the kitchen like she was hiding from me. SO I went back into my car and posted a review online as well as took the following…

I ordered a chicken bacon ranch salad on the app for pick up and when I got back to work there was no chicken on my salad or cucumbers, this is the the 3rd time I have ordered a salad from this location and they forgot the meat.

I went into the Culver/Ridge Subway Rochester NY to order a sub, it was after 6 or 7 pm on Saturday February the 11th. there was one guy ahead of me, another guy was in the waiting area sitting. i'm waiting at order line, the guy ahead of me sub was made and he paid and left, i'm still waiting, there was only one guy working, he never looked up to acknowledge that i was there waiting to order, he proceeded to make other subs and

the phone rang, he answered the call, i believe it was personal, not work related. He never said i will be right with you. So i left, that was NOT GOOD CUSTOMER SERVICE, i will not be back.

I visited a subway location today and waited in line and when it was my turn to be served. The associate serving me looked at her manager and said he has coupons she immediately told me this location only takes coupons on the whiteboard.

I said well that’s a little strange I’ve never heard of that before but I’ll go ahead and order off of the whiteboard. I I moved up in line it’s time to go to the register when I got to the register I was told by the manager i’m sorry but we don’t allow the use of that coupon to which I stated well I showed the coupon to the associate she told me I had to order off of the whiteboard so

now I had to change my order from what I previously wanted and I am up here to pay and you’re telling me that you won’t accept my coupon how is this legitimate number one…

Your rebranding dud nothing to add quality or experience to your menus or store but it did cause a large increase in prices. Increases of over 100% in some cases. What did the customer actually get for this? I've seen the interviews and the CEO comments pushing the "rebranding" and all they did was make the menu more confusing and twice as expensive.

Subway was and will always be a favorite but because of the price I only stop a couple times a year now. Instead of multiple times a week. You must be losing customers bt maybe that price hike was enough

I was at this subway 2-10-23 I tried to ordered off the app. No Success when I went into the subway then they told me that it probably didn’t work because they were not honoring the by 2 foot longs get one free.

I ordered my sandwiches in the store and went on my way. On the next day I tried calling 35 times to place an order for our team wrestling there in Clinton. We finally went to the subway stood in the restaurant and called did not ring made the employees aware their phone did not work.

Placed a large order and left. On 2-12-23 I was at home and ordered on the app not realizing that for some reason it picked up the Clinton subway. I tried to call immediately to cancel the order since I am hours from Clinton.

Again phones still no answer. An hour later employee from Clinton called…

Why is it that none of the subway's are open before 8AM,but All of the employees want $15-$18 an hour,half the time I order the employees act as if I'm an inconvenience and they have better things to do, If you as a company can't get your employees to actually care about their job and the customer maybe you should look into getting better management, most people are already at work at 8am,so just stay closed until lunch time so

your employees don't have to get out of bed so early and please make sure that they don't work past 5:30pm, we wouldn't want them to get offended by having to actually do anything that they don't want to, Corporate America Acts as though the world doesn't start until they are ready, well I'm sure you have heard the old adage you can't have your cake and eat it to,…

Every other day I order a lunch or dinner from Subway 16152-0, as it is the closest one to my home. But the recent 2 visits have been a problem. And both of them had a worker named Nate that messed up my order. (Or at least it looked like the name "Nate". The writing on his hat tag was very faded and blurry.)

I brought in a coupon page that I received in the mail. I get these coupons every couple of months and am always using them. The coupon was 3 sandwiches for 17.99 (or something like that). I waited in line and observed the person in front of me having problems with Nate. I remember Nate from last a previous time and how he messed up on my order. I waited for about 15 minutes or so while Nate was arguing with the customer about a coupon and the other worker was making sandwiches. I…

The store hours said your subway located on hwy 16 west in Dekalb, Ms stated open until ten pm. When I walked in the store She said she had cut her oven off and So that meant I couldn't be served at 9:42

I went for the deal buy two get one free wow what a deal right. I ordered it but didn't get it I ended up paying for 3 subs online I couldn't get the money the manager said that was a corporate issue sense u payed online, what a screw job wow.

I'm so pissed off about that screw job I deleted the app I'll buy Jimmy John's from now on. I'm so pissed I've bought subway for so long and I took a bad deal, there's something suspicious about that deal.

Went to subway Bremen ohio rude no steak got pizza sub slopped together asked if I wanted it toasted I said yes I walked to fountain drink it was already out of oven got in my truck cold worst I have ever had I have at at subway since they started along time

When arriving to pick my order # 36991F6F-AC. 58. food was great! My complaint is that of an employee at this location. The lady making my sandwich was very professional. Although, the young man standing next to her was bitching about being seen on camera closing the store to early.

He bitched the entire time about work. While an older couple came in, on a walker. He continues to ignore the couple and bitch. Another man walked in and was ignored. He was not helping make food!! I recognize this man from another eatery I had the displeasure of working with!

Terrance I believe is his name. I work nearby and I'm very afraid of this man. For many reasons. When I worked with him he was a very bad employee, for many more reasons! We will no longer be ordering from subway until this man is no…

I saw a cockroach on the chips. A customer saw a cockroach on the food while I was there. I was eating my food and it was gross. The employee is from another country and he did not give me what I ordered and he can’t understand English .

Looked like he was from India . Or somewhere eastern .

Laurel subway doesn't follow instruction on online order. They just throw a bunch of ingredients on the sandwich and call it good. I ordered bbq sauce and get sweet onion. I also order little jalapeno and I get like 12 on one 6 in.

I had a receipt with the code for a free medium drink or 2 cookies for free at ANY subway location but the closest location to me denied me. I wrote the code on the receipt along with the expiration date.

as of today, it still hasn't expired, but the sandwich artist told me I had to go to the exact location i got the receipt from. he even called his manager on the phone & he told me the manager had said that since he called for help on how to redeem it. I left without complaining.

I took a screenshot of the end of the survey & it says redeem at ANY location. That was not cool. Please help or else make it clear that it can only be redeemed at the original location printed on the receipt. have a good day.

Nikki has chose to constantly call my grandmother and fiancé names while walking in the middle of the lobby and complaining she didn’t want to do prep because it wasn’t her job to and Hannah the manager is not doing anything about this cause it’s currently happening a lot and she refuses to fix the issue and put her foot down and Nikki called my grandma a lazy bitch honestly I don’t know what else to do cause she always starting problems please fix this issue cause if you don’t no one will

Sandwich was uneditable I am so sick of terrible quality I will not buy anything from you again

So upset Subway located in fort mill near flip side resturant in fort mill sc would not accept my coupon .. so I went to Jimmy John’s ….. so upset

99 that included a 6" sub, chips and drink. 99 coupon!!! Why send put coupons if you will not honor your own coupons. What a screw up of a corporation. I will tell everyone I know not to use subways anymore to go to Jersey Mike's from now own.

This subway is not the one located inside wal-mart. This is not the first time they have not wanted to honor Subway Coupons. What's wrong with the people running that store. The last time they did not want to except your coupons another person came from the back of the store and said the man running the registered did not know how to use the coupons. S. S. MAIL.

IF YOU CAN NOT HONOR YOUR COUPONS THEN JUST DON'T MAIL THEM OUT IN THE FIRST PLACE OR CONSIDER PUTTING A PRICE THAT THIS MONROE, GEORGIA LOCATION WANT LOOSE MONEY AND GO BROKE BECAUSE YOU…

I have gotten VERY sick from eating at the Subway in Paris,KY 3 times!! My son had Subway last night and is very sick today!!!

The rockets are not clean. When you eat there’s sand.

Also, the toilet is always out of service, as they say plumbing problem. We always eat at these branches - Garhoud, Barsha Umm Suquim, Arjan, and Citywalk. This complain is applicable to all the branches I have visited.

I live in E Patchogue NY. Although I see tons of ads on TV with BOGo free My local Subway does not participate I’m 80 and unable to drive to other locations Very sad if not false advertisement

Everytime we go to Momence Subway they mess up the order and they don't have all the ingredients ready.

So I've been working at Subway for about 2 months and I've had an reoccurring issue with getting my paycheck. The owner refuses to update his system for direct deposit. We get paid every Friday which sometimes we do and most of the time it can take 2 to 3 days to get my check.

I'm not the only person who this problem it's everybody. The owner doesn't care at all because he owns this he has money for days no problem. But when it comes to his workers he hangs up when calling him to see where your money is.

He will short your hours if you bring up paychecks and other things. He will sometime give you money out of the cash register just for him to take it out your check. He talks bad about you in his language.

He also doesn't give his workers breaks or free employee meals. But will set his…

I try to get in touch with the corporate office but they never answer. Would you provide me with a number to talk to someone. Or can you give me a supervisor number so I can talk to them. My call back number is 323 979-5741. Thank you.

We live two blocks away and go there at least once a week we order the same thing every time cold cut combo meal and today the bread was so dry we could barely even eat 3 in off of each of our sandwich we called to complain to set things straight and they turned us down wanted us to bring in leftover food and a receipt we never get the receipt because we eat the same thing every time and we know what we're paying I believe that we should get a free sub because of all of this that I put up with I had to call three times just to complain about it they were too busy to talk to us they had to call the manager he said he wanted to see the old sandwich and

the receipt even McDonald's will fix your food

My husband and I went to Subway in Cambridge Ohio, on Southgate Parkway. The subs were not good at all. They were not made correctly, they were sloppily put together. Overall experience was terrible. The lady at the window wasn't writing stuff down as we ordered.

) 12" white, ham, extra American cheese, and extra lettuce, toasted. That's it. It had pretty much no lettuce at all and couldn't even taste any cheese and the bun was burnt on the bottom. ) 12" white, chicken teriyaki, extra meat with meat heated, American cheese, light mayo, light lettuce, and light sweet onion sauce, not toasted.

They did meat, then cheese, then toppings. Meat was not heated and since cheese was top, toppings just slid off when you picked it up. Total mess and gross with cold meat. If we go back to Subway, we…

How hard is it to turn on open sign so we know you are open. Drive by never on so I assume you are closed. Decided to call and the young man I talked to told me well if I turnn it on I get busy and then I have to much clean up at end of night.

I will never shop subway again. They are rude and I don't want to waist my time driving up there if this is what we have to deal with. You should realize I am not the only one who feels this way.

I made online purchase for 2 subs $12.99 deal 2day Feb.10 around 3:30 pm money came off my debit card $14.29 online order never went threw 2 store #68350

Your subs aren't what they used to be there was barely enough lettuce on our subs no cheese on the one no mayonnaise like we requested they were paper thin I don't think we'll be ordering Subway anymore cuz you have gone downhill this is from the one in largo Florida at ulmerton and Belcher