Subway

Ordered on the app for my family and myself tonight on Saturday August 5th at the Wayne Avenue chambersburg pa store and the food was almost all incorrect and cold( we ordered hot subs). When I came into the store followed by two other sets of customers the female working yelled out to everyone "yall can relax it's going to be a minute in a very angry tone" then

while ringing up the next customer I could hear her breathing how "she doesn't care and will take her time". Every sandwich we ordered was missing at least one to three ingredients and had ingredients we didn't order. The younger gentleman helping was very nice and helpful.

As a gm for another fast food restaurant it is sad to see employees act this way when there are so many people searching for jobs.

Hi, I hate to complain but I think you need to be aware of your location. 42 0 5. 429 five, South East, a 181st Avenue. Gresham OR 97032. I called to inform them that my sandwiches were made incomplete.

I talked to a young man named Robert was not helpful at all, I explained to him that the items that were missing off the sand he said. Well, what do you want me to do, and I said, well either refund my money And I will bring back the sandwiches or you can make it right.

And he said that the manager was out for a couple of days and he cannot make that decision. I think this is really poor customer service. I will send you a picture of my receipt and a picture of the sandwiches plus the sandwiches are not.

Put together very well, and that's being nice. I would appreciate a feedback on this…

Went to your subway store located at 4140 E State Rd 46 Sanford FL store #26013-0 today and had noticed the lettuce did not look good as it was brown so I asked for fresher lettuce. The associate took out another tub of lettuce which hardly looked-much better and had it on my sandwiches...... I got two subs today and we only got to eat a small portion of it as the taste was not right from-the-lettuce-that-was-bad.....and I eat at subway all the time.....I would appreciate a refund so I could go to a different location with fresher ingredients and actually eat the entire meal please and not have to throw my food I got in the trash.

Thank you

Robin Kern

Why in God's name ya'll make coupons, they're telling us we can't use them

Never have any available soup. No matter the time I m always told sorry no soup

On 08/01/2023 I went to 2 locations in Battle Creek Michigan other first location I was told that she was not open around 8:15 am because she had to do inventory. The second location I was told that the worker previously was there until midnight and this was around 8:30am and she wasn’t open yet. Such poor service

I paid for my meal the 4 Supreme meats at 12:32 central time at subway on 3704 scott st. And the Manger refused to give me a cup for water, keep in mind its 100% in Houston, I have him on video dancing and happy on how he's not going to give me a cup for water. I'm Douglas Davis Jr. 8328975074

Order Up! It's time to eat, Julie. Pickup Order Information Order # 1E71E6FB-D5

Order Date July 18, 2023

Pickup Tue, Jul 18 at 04:45 PM

Route 104

New Hampton, NH, 03256

6037445300

Payment Approval #: 022708

Your order ITEM

QTY

Footlong Sweet Onion Chicken Teriyaki Artisan Italian, Toasted, Lettuce, Spinach, Tomatoes, Green Peppers, Red Onions, More Sweet Onion Teriyaki.

1

Baked Lay's® Original .

1

Footlong Meatball Marinara Artisan Italian, Toasted, Provolone, Parmesan Cheese.

Went in to pick up and was told they never got my order. Showed this receipt and was told they couldn't do anything about it and he was to busy to help me. Contacted your office and got 1 email back. No solution! What are you going to do about this problem?

I took my family to subway today. The behaviour of workers was very rude and unacceptable. I asked them for a spare tray but they gave a very cold response. I asked for adding olives but he replied in a very disrespecting manner.

The cold drink was also not chilled. It was warm. AC were also not working and it was extremely hot in there. This complaint belongs to subway outlet in Ferozepur, Punjab,India. Action needs to be taken against the workers working there.

there should be a 0/5 option. those managing subway SUCK. they steal money from their employees and don’t step in when employees give shitty service and make shitty sandwiches. fuck you subway

I came in there to witness two young girls between the age of three and approximately 8 wondering around the store touching everything that has to be sanitized I said something after noticing that they weren't even trying to hide it seeing pilots of blankets and toys in the corner this is the regular thing when I complained about it the mother started crying and got obnoxious only to find out she had the other customers irritating with me because this is the violation this is breaking the law I'm so

disappointed and I'm going to be reaching out the corporate with my pictures and video and I want them to do something because this is unacceptable you have to wait till you're 14 to work you should not be running behind the countess touching all over the papers and services and they have…

Subway prints all those coupons but no stores in the Albany NY will take them. Why is that?

Made an online order to the 10th St. location; two girls working there said we didn’t get your order. You can’t even get reimbursed because the app is a third party - not us. She turned me away. I went back in and showed her my order history and both girls still refused to fill my order.

They sent me to Douglas 5th St to have the other store deal with the discrepancy. The 5th St location servers were sorry to hear it happened and checked my phone. They made my sandwiches but after losing 50 minutes (why I ordered online) we couldn’t eat our lunch.

Our time had run out and we had to work. Customer Service should be at a better par. Just because we live in a small town does not justify poor service.

The manager at the restaurant had an altercation with me causing police assistant she cursed me and put her finger in my face causing tension and verbal abuse she threatened me with violence and proceeded to follow me outside with verbal threats and used unprofessional finger gestures police also had to ask her to go back inside.She’s a horrible manager for your business check into this please

Did an online order when I got there to pick it up they said they didn't have the meats to make the sandwich then they could not cancel my order and give me my money back I had to wait till it cleared the bank before I could dispute the payment so I had to go to another Subway which I had ordered online to receive my order.

Every time I come to this Subway they're always out of something. Poor service on someone's part1094 Spirit Lake Rd winter haven Fl

They was very unprofessional 6500 Eastern Ave Baltimore Maryland 21224 curse at me and didn't wanted to change his gloves because he touch beef with the glove I don't eat beef or pork nor pork thanks

Store #2939 Seved by :9903 NEVER THANKS YOU !!! Another customer told me same thing..Said other girl wasn't much better .SHAME ON SUBWAY

I walked into your Subway store on Federal Way by albertsons site there were 4 employees in their no customers I was the only one when I was ready to order I was told by the girl that they could not take my order for a few minutes as they had 9 sandwiches to make on a call in order I asked her you can't make my sandwich until after you have made show the sandwiches for someone that's not here she said yes i'm sorry and

i said me too and i left. I had spent all day in doctors offices and I live forty miles out of town all I wanted to do was get a subway sandwich and go home and I was denied service.

Reference store #3246 `0052 Gravios Rd.Saint Louis MO

!. I really don't understand why corporate sends out coupons to help Franciees build a customer return base and yet this location does not accept them why ?? 2. We placed our last order 1 of the products was not what we ordered we called the store and they said to return it is hard to turn around when you are 20 miles down the road. 3. We had trouble getting the correct change when paying. 4. Having somewhat of a language barrier in understanding the sales associate 5. Thank you for your time and consideration in this matter

Hello: I stopped into the Subway on Charles Street I was addressed by a young man behind the counter who could use some professional training on friendly customer service. I asked for a chopped salad and he abruptly said mam we don't have chopped salad today just regular salad, I have never been to a subway that didn't offer chopped salad.

He pretty much threw my salad together, I purchased a salad that was just thrown together. I am not use to this level of customer service, usually when I go to Subway, I get friendly, great customer service. I was not satisfied with the customer service and especially with the salad I purchased.

I will not be returning to that location. I don't have the exact address but it is the location just before Dave and Dads on Charles Street.

The restaurant is dirty food covers cross contamination of foods meats and veggies counters are dirty. Counter was left unattended had to wait at least 15 min for service. They said they were out taking care of cardboard. Music was way to loud.

The servers in general don’t act like they want to be there send someone to check it out like around 8 pm that’s when I was there on a Monday night

When I visited the subway on 132 Carondelet st in New Orleans to place a order for my son and I respectfully I was dissatisfied with the overall customer service. While I was trying to tell a couple of employees what all I wanted on both Sandwiches I felt rushed as they weren't giving me time to tell them what all I wanted on my sandwich as well as on my son's sandwich.

Not to mention they were putting the wrong toppings on both sandwiches mixing the toppings on my son's sandwich with my sandwich & vice versa. When I asked for a refund deciding to not take the sandwiches which were still wrapped up untouched, I was told that I couldn't get a refund that I could get new sandwiches made.

However I didn't want new sandwiches since I was dissatisfied with the customer service. I had to get a…

Roaches crawling lazy workers and dirty STORE! Never had been there and never going back. 7/24/23. 5PM

Yes to whom it may concern we placed an order at Subway on East Williams, Conroe, Texas at 5 o’clock on Sunday, July 23. We placed a curbside order we paid for it went down there 20 minutes later they weren’t even open up all the containers and food is closer with somebody there but

he told as well I’m not just told me to close down that was 525 and I saw where is our money and why are you closed? They don’t know I don’t think it was right I have handicapped I had to go to the store two times they didn’t come out and tell us that they were closed so

we’re wondering why they were close at 5:25 on Sunday afternoon Nothing out there that’s not right it’s unfair I don’t. I hope we get our money back but I expect Subway to do something about this because it was wrong.

I am 68 years old in why…

I Ordered food on subway app and had my husband pick up the subs. When he got there and asked for the subs the employees didnt put a name on the order. He then took another order that the employees inststed was ours, and paid again. I went back up to restaurant to get a refund for the subs ordered and never picked up and was told that the order had been botched by my husband My only compensation was to have new subs made which i dint want since i would be the only one eating them.

Any other company would have given a refund or a complementry meal another day. I paid for four subs only receiving 2 subs and the wrong order . I was told basically too bad and it was my fault. I am requesting a full refund of both orders

User's recommendation: Don't go there.

Went to store 114 Webster Rd Blaine Tennessee. Arrived at store with dad at 2pm waited 22 min nobody came out from back ,young man helping customer in front he called back for help all 3 associates in back did not out to busy talking being on their phones. He called 2 times same response nobody cared been going to store for over a year every other Friday will no longer go back .

I live next door to a Subway in a shopping mall. , because the Subway next door to me does not take Subway coupons or Subway app deals. This is a big inconvenience to me and other customers who live in Bowling Green, Va.

They should be made to take Subway mail coupons and Subway app deals because of driving out of the way for a coupon or app deal. Please reply. Thanks!

I work for a pretty big office in downtown Portland. 106 customer service Representatives.. When we received our sandwiches, they were burnt, and we're so disappointed that a person would make such a sandwich and allow it to be giving out.

I have attached an image but do not see that it uploaded.????

It is 8:34 pm. The doors clear as day says they don't close til 9:00 pm. This is the second freaking time those young boys have done this. The first time I called and asked the boy don't they close at 9.

He said yeah uuuhh we closing early so that we can get closing chores done and be leaving by 9 pm.. Ive been working in the fast food industry for off and on for 10 years. I've also been a manager and know damn well you never do that. And now again.

While there was two people getting sandwiches. Me and my fiance walk in they continue to tell us they're closed. Not serving anyone anymore tonight.. I live about 20 mins from there and another 15 to get into town. So you see my frustrations. This is so stupid.

And not how a business should be ran. From what I've understand you don't close…

Clerk tried to make me pay full price soda price for a cup of ice. Doesn’t make sense. Not everyone who comes to this subway is a transit or homeless person. Clean the drink station get all the nets gone make the place smell good inside and treat repeat customers well. And keep it clean.

In Portland Oregon 2nd & Couch. We DESERVE BETTER SUBWAY AROUND HERE!!!! FYI- get cheaper cups for paying customers who want just a freaking cup of ice.

On today of July 18,2023 my elderly mother had went through the drive thru of the Subway located here in Roosevelt Utah. Where she had order warmed/toasted sandwiches from this establishment and some other requests was made but when she had got to the window to pay for it she was greeted by the store manager/owner which my mother paid for the sandwiches and

was disappointed when the sandwiches was cold so she went back through to the window to request if the sandwiches could be warmed up because she requested before she started her order and the manger/owner got a very rude attitude and said that is what she wanted and she said she refused to fix the mess up and closed the window.

So myself decided to call the owner/Manager and asked her why she treated a elderly 80 yr old woman with…

Your employee was wearing a Juneteenth shirt instead of. A Subway shirt which offends me. The others always wear subway shirts that I’ve seen. I’m sure you wouldn’t let any of them wear a Trump shirt or something similar. With everyone’s views not being the same why would you allow this?

He also after ringing up one woman, went and checked his messages on his phone and also answering them while three of us waited in line. I’m enclosing a picture and you can pull the camera to attest to what I’ve written.

Y. over charges. D. for 2 foot longs 2 Drink's. Are you for real

We ate at the Subway on July 15 2023. The employee voiced that he didn’t want to be working. He wouldn’t let us get the sandwich made the way it’s showed on tv.we couldn’t get it made the way we wanted.The Philly steak was a gray color and the chicken was slimy.We ate some of the sandwich and got food poisoning You should have fresh products and people who want to work.

I ordered 2 steak and cheese foot long subs. There was hardly any meat on them at all. There was more mayonnaise on the sub then there was meat. I love subway but this was ridiculous. I want to be refunded or compensated some how and the store manager needs to be told this is not acceptable! Store @ 10830 John Wayne Dr, Greencastle, PA 17225 See attached pic of sub.

Thank you, Sheryl Sprandel 717-446-2806 707 Franklin Ct Greencastle, Pa 17225

Felt very disrespected and discriminated against after visiting this Subway to purchase just a fountain drink beverage a little after 1 pm Saturday, July 15. The cashier, Sandra, was very rude, and disrespectful, and told my 3 year old to keep her nasty hands off of the cups.

My 3 year old mistakenly grabbed an additional cup, thinking that I purchased a fountain drink for myself also but I did not. not 12. I told Sandra this, and informed her to not speak to my 3 year old this way.

As if that wasn't enough, I asked if there were more lids for the small size fountain cups, and they said the lids were there. " Wow. Just wow Mebane Tanger Outlets, do better. It's Mebane for goodness sake. Mebane, a charming, family-friendly town.

I have never experienced such a classless act. If your team…

I walked in to place an order for 12” Subway Melt. ” She continue to yell in this unprofessional and disrespectful manner. I did expressed that she was rude and unprofessional, and needed to be mindful of customers that come to into the establishment.

she responded that she did not care what I thought and didn’t care what I thought. At that point, I asked the employee making my sandwich to discontinue my order, and I informed the manager that I would report her to corporate.

She is a representation of subway and her professionalism and her demeanor represent your company. I am less likely to return specifically to that location. Business in that area near the capital does not appear to be thriving and could use more customer service skills and training if hiring a manager to run your…

We receive subway coupons in the mail but the Gulf Shores, Alabama locations refuse to take them!!!!

I ordered two foot-long sandwiches from subway in Carmichael, California Manzanita Avenue. They got all sandwiches wrong. They added ingredients that were not to be added on and they didn’t add a Curtis app or ask him put it on so I would like to make a complaint about that.

Today’s date yes July 13, 2023 at the time of 3:24 PM

On July 11, 2023 at 11:15-11:30am .. I witness a Manager Aika Become very degrading towards an employee that was doing her best in a lunch hour rush, to get all order filled for line and web- orders. The manager, Aika, continued to speak loudly and degrading to Valerie in front of all of the waiting customers. Finally someone in line stood up for Valerie, who was doing her best to solve the discord from this Untrained, Irate Manager Aika. The manager Did Nothing To Help in this situation.

This should never ever Happen at any restaurant. If I had my phone out i would of recorded this event. I feel this is not what the Subway cooperation should except from their Managers Aika Should be dismissed and This Lovely lady Valerie should be promoted to manager, Since every time I came back,…

I do not like the way some employees are being treated by certain staff members who seem to think they own the place store 35239 I have been going there for years and the staff have been like a second family to me due to the fact that I’m not from ND but I have seen two people bulling a few staff that I don’t like I don’t care who you are your not to mistreating other staff when one has been there for as long as I’ve been going there to eat and

has been a sweetheart always and now she’s being bullied by a new person and someone who looks like her probably related but they are not nice to her and other staff and I’m wanting something to be done about this I feel for the employees being bullied and pushed around for no reason not just this store but any store needs to stop. Joey, Joe,…

Dear Sirs I went to Subway on Main Street in Havelock, NC, today and ordered a sweet onion/teriyaki steak sandwich. After it was toasted, loaded with veggies, and almost ready to go, I asked for the sauce. He told me they were out.

Don't you think I should have been told before he even got the bread out?

Subway is a rip off. The ads are beautiful. The sandwiches look full and appetizing. Not at all what you get. At most two slices of paper thin see thru meat and half a head of iceberg lettuce for $8 for a 6" sub. My daughter got a footling tuna salad. You could even find the tuna. 10 slices of black olives $16.

NEVER AGAIN. You should be sued for false advertising!!!!!

I am definitely not happy. I always order ahead and pay for my orders in the app and I ordered yesterday 7/11/23- two 6 inch California Turkey Club sandwiches and today a steak and cheese wrap and neither time was my order made correctly to my selections.

I shouldn't be paying full price for half price quality and quantity. This restaurant repeatedly does this and when they do this, this branch is making full price profits when they shouldn't be. I am a subway rewards member and have been ordering from here for the last 5 years.

The employee turn over is extremely high, employees are under trained as well as lacking in complete care in giving their customers exactly what they ask and pay for. This particular store needs to be shut down if for nothing else, poor training and theft of…

I visited the subway in Sunland, CA #16659-0 and the server named Sander M. was stocking some items than came to the food prep area. He did not wash his hands, not knowing where his hands have been I asked him to wash his hands.

He exploded started arguing why he has to wash his hands. " He goes off raising his voice and acting very hostile. As I was asking the other employee to give me his bosses name and numbers he continues to use profanity and argue why he should wash his hands.

" And the other customers was very confused about that. I will report this subway to the Dept of Health. He is to no longer work there. I will take this complaint far as he needs to know his actions requires him to ve terminated.

So i placed an online order at the subway in Magna Utah, i waited almost 10 minutes past the pickup time before i even arrived, my sandwiches werent even started, no employees were at the counter, and i had to wait an extra 15 minutes for someone to even start my sandwiches, this is by far the WORST experience ive ever had at subway, and frankly im very disappointed with the quality of my sandwiches in general, something needs to be done.

Online is bullshit, they don't contact you back, reply by email, etc. I think subway got on a high horse and doesn't care for the customer anymore.

My girlfriend and I went to the subway in Toccoa,Georgia to recieve a free 6inch sub and was denied the sub. Are we not good enough for your sub sandwiches? Thanks

On Tuesday July 11th, Subway was promoting a freshly sliced free 6-in sub. I went to a location in Pennsylvania, the owner said that they were not participating in this, because they were all independently owned. How can people go through come a promotion with subway, when several owners, will not participate because they are independently owned?

1 star.. I received horrible service and there is no one to talk to.. I will never go to Subway again!!