Subway

50) and one time me and my coworker (L) forgot to write our initials down on the checklist both got written up (this was my first ever write up, while he’s gotten into trouble multiple times) i got my incentive pay taken while he just got a small slap on the wrist, one day our cooler broke down in the middle of the night so my coworker (H) asked me to go in and help her since she opened and didn’t know what to do, she contacted caroline she tried to call derik he didn’t answer so

she texted him, didn’t answer again, so H tried calling him didn’t answer, and then i tried calling him and got sent straight to voicemail, so we called the store owner (P) he answered, we told him everything so he told us he’d get in contact with the office and see if they could get in contact with derik, before…

I was treated horrible at Ft Mojave, Az at Subway located inside of Wal-Mart. I was no verbal greeted or knowledgeable at this store. I waited 10 mins at the counter with The Bigot Cashier just looking at me. I went in formally to complain to a manager.

I got Tonya thats has absolutely no clue about her Customer Service or Public Relations regarding her bigot cashier. She had the Audacity to inform me she wasn't sure if it was a racist act. And her Cashier might have been busy... lmfao... Tonya... seek more management training...

you represent a chain and you made your store look horrible..

Food wasn't ready for pick up. It wasn't even started. Then they came out and said they have no cookies.

Also they can't refu d my money for cookies. Horrible!

This is the worst Subway I have ever been to. Why Can't they get anything Right ever? Every time I Go there everything is messed up and wrong. you order chicken salad you get Just lettuce in a bowl no lid wrapped in plistic for a lid, then then they remember they forgot the other stuff so they put it all in cookie bags But still no chicken for the chicken salad just lettuce in a bowl.

We ordered a sandwich with double meat and got a regular sandwich soggy nothing on it that was supposed to be on it? This isn't the 1st time the 2nd time 3rd time this is every time we go there.

There so many other personal experiences with this same store I can give you.... I work for my money pay for something at this store and don't get it at all or have to waste more gas and time go back to get it fixed.…

I am a regular Subway customer, and always go to the same Subway. Today I was very disappointed in the way I was treated. I was getting 2, 12” subs. I asked for tuna on the first one. The young man starts scraping the corner of the container in order to get a scoop.

I nicely tell him I’ll switch to something else, because I don’t want the little bit that has been sitting there. ). He replied with, this tuna was just made today. I told him that’s ok, I’ll have something different.

While I was checking out, the next customer asked for tuna, and the young man asked the one at the register to go get him another container of tuna, which he did. I, in a fun way, said, o sure- he gets the new tuna!

His reply was- I heard him offer you the new one. I said no, he told me that one was made fresh…

Stopped at the Subway just off of highway 43 in New Berlin Wisconsin. There was only 1 person working at the time. He could barely speak English so he was very hard to understand. The problem was my wife ordered a 6" Subway club.

When he started making it he only put turkey on it and when she told him she ordered the club he said no she didnot and refused to add ingredients. I ordered the same thing and didn't get turkey on it.

As we we're from out of state we paid and left. We we're both mad and couldn't even eat it. We ended up going to a different restaurant in Elkhorn Wisconsin.

4th time I've been disappointed by subway clarksriver road Paducah KY and I even tipped . 00 Today I order foot long cold cut toasted . I'm positive it's just a bologna with some veggies that took forever being only one there and two workers .

This store and it's workers are awful and rude dont care . Nearly 30 dollars waisted wished I'd never went.

Shame on you for raising your prices AGAIN!! Why not do something FOR your customers for once? We know you're already making a fucking mint!!!

I recently visited your location #55498 and was treated like no should ever be treated. I was getting my 90 year old Mother a sandwich and she had coupons which she has every time I go for her. Not even 3 weeks prior she was allowed to use her coupons and this time was told she could only use one because they did not allow but one per visit.

I informed them that she always is allowed to use her coupons to get a cookie, small drink and chips with her Foot long sandwich order. The lady working at this location was named Sandra. Sandra told me that if I wanted to agree with her I could leave her store which I did.

She was very threading to me and I will never go back to that store again. I was very fearful for my safety. I know you must have a big turnover in your employees but this one…

I have visited the Subway in Rock Island, Illinois 1733 30 th st many times and quite often their out of cookies, specifically chocolate chip which is my favorite but the last 2 times the most recent May 10 ‘23 they only had 2 different breads to choose from and my son was there earlier and said they had no bread.

I asked the employee why they only had 2 breads to choose from and he said the bread had been burnt. Are timers not used, how can a Sandwich shop not have bread.

Also there was Rap Music playing and the lyrics I prefer to use Vulgar Language to describe it as the F Word and other Vulgar Language was being used and I asked the employee why they were playing this music and it needed to be changed and he said he didn’t know but said nothing to have it changed.

We were just at the subway in sheboygan wiat rhe watmart on vanguard. The woman was horrible.

First she could not here me and was rude. Then she kept interrupting me Then when I told her what we wanted she walked away into the back. At the same time she could see I was trying to deal with my schizophrenic son.

Then she tells me it is not her problem.

she went back and forth said I had no right to dispute her decision and fired me on 05/10/2023.

Since yall don't give a military discount any more. All that shows is you don't support the united States military....so as a vet I want support or buy anything at any of your stores again....and I will pass this on to other vets....who do you think protects your freedom....do you think you do....I got 2 words for you...f..k you!!!!!!!

Subway in Jacksonville Florida in the middleburg area at Walmart store #350170 brand field road. Has a poor customer service skills I have ever seen. For a aggressive young man and lady staff that was fixing food to call me out my name and make aggressive threats many times.

With the manager in the lobby talking with family/friends all males. To never address the issue or stop both staff from coming from behind the counter. And say only they have the right to refuse you service. That's when the young lady came from behind the counter and told me to get out her store.

To later found out the aggressive young man and lady are husband and wife. She was pushing him to the back which he came out many times. And for the manager on duty to never stop talking with her friends and address this…

I politely ask for my meat to be on the bottom bun and I was told that it is your policy to put it on the top and that he will not comply with me so I politely said everyone else does and he told me still he would not and he don't care if I get mad and I said okay I will leave and as I walked out of the door he called me a bitch on May 6th the night shift a white young male in Somerville Tennessee location

We got the subway app expecting to buy one footlong and get the second free. We both ordered 2 subs from the new menu. One was beautiful. The second, a Philly, came with just meat on bread. i will no longer go to subway

I asked one of the staff about a coupon I got, 3 BYO or Classic Footlongs, for $24.99 when I entered the store. I ordered three subways, two with chicken teriyaki and one with bbq brisket as a main topping to get my BYO subs.

Then at the cash register, I asked him to scan my coupon. I scanned it, but later he punched something else, and the price from 24.99 jumped to $42. He didn't apply for the voucher for me.

Later I checked my receipt, and I noticed he punched two chicken teriyaki subs and one stampede brisket sub. He charged me $42.34 in total, and he didn't apply my coupon while he pretended he did. He was deceiving me while I was asking for a 3 BYO sub for 24.99.

I thought Subway was giving customers what it says on their coupon. It was always like that, but now I see something…

10 and will never order subway again iicant post a picture as it was delivered cer a week ago

Has happened multiple times at this specific location, subway store 1089-0.

Please see photos.

In special instructions, it says use very light Mayo on both sandwiches. Options were chosen for less Mayo. Pictures show sandwiches drenched in Mayo.

Not sure if the workers are unhappy and taking it out on customers or what is going on.

Please help so others don’t have to experience.

Hello i placed an order using my subway app this around 8:45am that order is 9cfao83f-2d. I then called to let them know that the pick up time was wrong and I would need it by 12 pm. I went into the Millersport Hwy location and showed the lady at the corner my order through the app .

And she called her manager and I spoke with the manger over the phone while and explained that the order was placed and processed. She said it was rejected from their system and she wasn’t having them make my order or offer to refund me my money.

I called my bank shortly after and it was processed I would like a refund since I wasn’t served

Every single time i order from subway online they never have the raspberry cheesecake cookies like what is the point of pretending u have them and then always out are you competing with McDonald's ice cream machines or what ... it's getting old .. last time they didn't have them so half made them and served me raw doughy cookies

Subway store #64552-0 is always offline and we can't order through the app to get the deals.

This restaurant has mice in store, and mice excrement on the food prepping table. Most all of the current employees not have their Food Handlers license.

I'm not sure what the point is offering coupons because I attempted to use them at 4 subway restaurants and not one accepted them. I was told that costs have increased so they do not have to accept them. Prices have increased, quality has decreased.

I will not be going to subway again.

In 3 separate visits had very bad experiences. Overcharged, not the 22 pieces of meat that go on 12 inch. Rotten lettuce pay for extra cheese that didn’t get. Go there for my daughter to eat lunch every day and that is going to come to an end.

Then they don’t seem to care that their employees are not making sandwiches right. So I will be keeping my money and suggesting that everyone else do the same.

I went there to pick up my grandson the steak sandwich it was toasted I was the only customer there and the woman wait on me was kind of hourly I don’t know what her problem is she was younger girl and as she was making up two guys walked in and she made their sandwiches complete sandwiches and left mine sit there while it was beeping and then I told her I’ve got to get going and

so she wraps it up but doesn’t give me the total to pay the bill and still continues to finish those guys the sandwiches and got them done before me is there is something not right with this picture? And I kept telling her I am running late now!

The subway in Mandan has lost my business and I’m gonna make sure other people know about it. This is ridiculous how she treats people if it’s a girl she treats me like…

We were charged a higher amount than what was posted on the menu. 99 at the time. (4/30/2023) The receipt showed 1. 75. The employee would not correct this and argued with us about it. Manager was not available. We were told to give the food back if we didn't like it.

We left as there was no reasoning with this employee for some reason.

Drove 7 miles to find out subway was closed before posted time got out to take a picture and employee met me at the door saying they were training a new closer when i laughed at her she crussed a few other things at me and flipped me off as i got back in my car

Between 2 employees - one behind the counter making my sandwich, and one at a table taking a break.. the N word was used at least 7 times and “fuck” bombs galore within every sentence… what is happening?!

Made online order that was ready for pickup just to arrive at store wait 20 mins in line to be told my food wasn't ready and they were out of meatballs...wasted my viable time and money for nothing in return

304e6db2-2d I placed an order via app. I drove 15 min to location. My order is canceled. He said his store doesn't use coupons. I told it was from app and it's let me order it and processed. I went inside manager/owner was extremely rude. He will give his name or store number. 5485 harpers farm road unit 44. Columbia md 21043 Pick up time was 620.pm Order time 6 pm

Owner should not operate at this location. I live in this neighborhood. Extremely rude..

I want my 2 sandwiches. You should fine this owner for not honoring the coupons. Which provided by subway... very disappointing

My # 240-398-8371 Ahuq20@gmail.com

The sandwich maker was very rude to me, she ignored me until I told her I was on the way to work and needed to be waited on, she has the nerve to tell me, I should have gotten up earlier and then rushed me through my sandwich and made it sloppy as hell.

My wife and I went to subway in Lindale tx store number 54714-0 and it was ridiculous there was 3 teenagers working they all had a attitude and was rude when we walked in the front door no one was in there and no one was behind the counter then the 3 kids walked out from the back room they had attitudes the whole time throwing stuff around and being very rude I’ve never had bad customer service like this I hope y’all do something about it

They are stealing $30 of my hard earned money! Ordered two sandwiches off the subway app to be delivered. Was delivered to the WRONG ADDRESS, and subway hires a manager that doesn’t know how to do a refund! Bern waiting for three days to hear from the district manager, and nothing!

Employee was unfriendly and seemed to be lazy. Making noises like grunting while working like he didnt want to work. Then kept coughing and not washing hands or moving away from food while coughing. Then he coughed open mouthed directly onto the entire open bread area where all the bread is kept.

Probably contaminated 50 loaves of bread. Totally disgusting. I left and did not allow him to make my food. No purchase from me today at 1230 pm Trenton ohio store on Wednesday april 26.

Leroy, Illinois Subway Very Poor managerial skills. 90% of the time they only have one young person working by themself, Which is very unproductive and very unsafe. Pulled up to the drive thru. A person. answers the intercom and says pull up to the window.

We sit and wait, Watching as one solo young man helps make one sandwich for one girl. While he is making this one sandwich, we watch as three other couples come into the restaurant He finally comes back over to the window and proceeds to tell us that if we want help that we’re gonna have to come inside.

I asked him if he was only person working and he said yes I told him I’m not going to come inside and get in line. I’ve already been in line sitting here waiting and watching as the other people show up.

Already been in line at least…

I have ate at subways for decades. I have found before, and after Covid, subway continues to raise prices and give less meat and condiments on their sandwiches. when you run commercials, you show that the sandwich is big and huge you can barely lay the bread over the meat and condiments.

But in reality that is just not true. Your sandwich is gone, smaller and smaller and smaller, unless things put on it. I will not pay $20 for two sandwiches that are horrible. You’ve lost me forever. I’ll never eat there again.

My husband and I went to your Subway in Lake of Woods shopping center. The manager barely spoke English was VERY RUDE to us. I overheard her complaining to customers b4 us and their order of 9 subs made her crazy. They were offended too.

I will never visit your store again. It's managers like her that give Subway a bad name. 98. When my husband asked the manager why, she said " nothing free". Very, very dissatisfied.

On April 4th at Subway #20050 @3:24pm

I had just finished purchasing my meal when (6) African American teenagers walked in (very well mannered) 5 sat down and 1 went to order for the group. The manager (middle eastern man) was very rude to the teenagers, stating to them; each Sunday we go through this and notified them they needed a 7 person before they could order. I spoke up and said I'm the 7th person. For this to be an inner city Subway restaurant I find it very disturbing that these well manner teenagers were talk to in such a way. I also thought why is he (manager) turning away store revenue.

Once I spoke up stating I was the 7th person the manager became even more agitated.

Such things as racial profiling by choicing not to serve these teenagers should not be a part of the…

Went to subway for lunch and the clerk won't accept my coupon . $28 for two subs what a ripoff

I pulled up to the drive thru to place an order. After 4-5 minutes of getting no reply, I drove around to the window. I noticed a young lady on her phone. So I pulled out front and parked to go inside.

I saw 2 employees, neither had on a headset. I was not greeted and wasn’t asked what I wanted until I made eye contact with the young lady that was on her phone. We started my order and in the middle she walked to the back for 2-3 minutes and brought nothing back. Very poor service.

When I arrived at my friends and pulled the sandwiches out they were mashed. I will include pictures. Thank you for your time.

I would like to bring to your attention that recently a family member , a minor female was employed by subway store located in Tucson Arizona on North Thorneydale. They consciously hired a new manager whose was a convicted registered sex offender .

Offense against a 10 year old child. Once we were made aware of this and verified the facts we made it know. To the management that our family member would not be allowed to work shifts with said employee. Immediately manager scheduled them together forcing her to have to quit.

I find it shocking that with past history of subways poor judgement of a certain spoke person that you would even allow this to happen . It sickens me that they chose to lose a few young motivated teenagers trying to work hard and become good citizens .

And keep this…

Subway sends out coupons then their franchises won't accept them. I tried to complain online they wanted to charge me $5 to complain subway is the pits I will not patronize a subway again. I suggest everyone else having this problem with subway hit them where it hurts take your $ $ somewhere else They're not the only show in town

I was disrespected and assaulted by an employee. I called Police and will be pressing charges can someone from Corporate or complaint department give me a call.

The poor treatment I received from Subway today was racially motivated. Everyone on staff at the time of my visit was Caucasian. The two servers I encountered were extremely rude and unsanitary. One server felt that she could wipe the serving board with her hand, dump trash, and then touch my food.

I insisted that another worker prepare my order. Unfortunately, this worker’s attitude was dreadful and the behavior given at Subway was as if I was the problem. During this encounter, the manager stood there and said nothing. Her behavior was like I had no business being in the restaurant.

I thought the purpose of Subway was to always practice cleanliness.

However, on today it was anything but that. The Caucasians in Subway were treated like royalty and an African American was treated like…

I visited the Subway Store #2724290 in Charlotte today and will NEVER go back again. The manager was assisting a customer when I walked in so he called a young thin black guy out from the back to help me.

one Subway Club and one Spicy Italian. I had to repeat my order three times. He prepared the Club okay but the Spicy Italian was a disaster. Even a customer behind me came over and commented on it. Next, the veggies.

He said they were out of onions so while I'm deciding what to put on the sandwich in its stead, he told me to 'hurry up'!! I was appalled! The customers behind me were still at the first stop in ordering - nowhere close to me.

By this time I was so shocked that I told him to cancel the order and I walked out. Total disbelief at the rudeness of this kid. He either needs a…

Do not accept coupons in Georgia anymore why do you mail them out. No restaurant here will take them way

Yesterday I was in the subway store in Mansura, and the MANAGER who runs the store was VERY UNPROFESSIONAL. She was cussing an employee out and all in that employees face. She threw things as well. Very rude and walked inside with an attitude.

I will tell everyone about this. She needs to get fired or subway will lose business. I’m coming corporate on this complaint.

I placed an order on the app & 2 of my sandwiches were chicken bacon ranch flatbreads & my rotisserie chicken some of the meat was gray & the bacon wasn’t even toasted and the sandwich wasn’t toasted either it was all supposed to be toasted, we took it to the store and the employee called the manager and she refused to allow him to remake it or refund us and

they said sometimes the meat is just gray & they won’t replace it just because it’s not what we “like” I’m very upset over this once sandwich hadn’t been touched and the other only had a couple bites taken out!

I’ve reached out to the owner and she won’t even respond to me!

During the normal open hours, they didn't let me in just because they wanted to get off work early.