Subway

One of your employees named Misty Oler in the Bridgeport, CT location at Madison Ave was drinking on the job

After going 3 times back to the store for messing up my simple order of just cheese bread and turkey and cheese and the other sandwich was supposed to be white bread with turkey cheese Mayo and lettuce I paid $27 they seriously gave me $19 back because I didn't bring one drink and 4 cookies back I'm very upset I could turn around and charge them for gas and

they made it seem like I was stupid or they couldn't believe I wanted my money back But after going back for the 3rd time I swear I will never probably eat there again this was Grand Island Nebraska South locust Subway store I even tried calling and I couldn't get through I said it was so busy but there were all standing talking to each other

On 4/9/23 mat 12:09 pm I Purchased a turkey sub with tomatoes, pickles, mayo, avocado. Received a tuna sub with lettuce spinach, onions, mayo. When called to complain the associate said she would refund our money however she never asked for my order or name or receipt n said it would be 3 to 5 days for a refund.

On 4/12 I called again to find out what happened with the refund . Spoke to Elizabeth who said it was sitting a someone’s desk and she would process it right away but it would be another 3 to 5 days.

Today is the 16th and still no refund. please help. com

The attendant behind the counter totally ignored me as I stood in line to be waited on. She continued preparing a sandwich and did not look up once to even acknowledge I was standing there.. I walked away, as I did a white coupe walked up and she took their order no problem. Location 1190 Anderson Rd. Rock Hill SC.

When I went to Subway on Algoma Ave in Rockford MI this evening 4/15/23 at 6:30 pm. The employee behind the counter used the Lords name in vain twice. At that point I told her to cancel my order. I do not want to eat from an establishment that uses the Lords name in vain.

” Very disrespectful toward me. I told her it doesn’t matter. She shouldn’t be swearing in front of customers.

Horrible service.. Hosts were totally rude.. Unorganized and all condiments were empty

I left Subway on 4/15/2023 at 3:14. I was at the one at 4600 mobile hyw in Pensacola Florida. There was a female in there that used profanity repeatedly. She said the word fuck , 6 times. Told the guy that was making my sandwich, fuck you. Manager did nothing.

A girl with dirty hands handled my sandwich. These people need to be fired. I am highly upset. Never again.

there is to much hot in store . everything was melt chess meat . i asked old guy in morning why to much hot there and why food spoil like that he didn’t answer . those food taste taste disgusting even harmful for health i think

My husband and I went to Subway on addison rd, capitol heights, md. We hat a Coupon for 2 footlong subs. My husband is blind. We asked the Gentleman could he spread the Mayonnaise on his Brenda. He put the Mayonnaise on and Hand the Bread to him, I said he doesnt have anything to spread it with.

The the Other Gentleman said you saved 7 dollars, so how about giving us a tip. They were rüde and kept laughing , weich made my husband very uncomfortable. Worst experience ever. Never again.

I went through the drive way to order on north green street as I was ordering I was told over an over to hold on then he got rude with us cause we were getting louder cause he said he couldn’t hear us then as we pulled up to the window he asked again about what our order was then he slammed the window shut as we are setting in the drive throw we seen one of the employees make food without gloves on and then another one scratches his head with gloves on and then touched my ouder

We were at the Subway today, in the Walmart store in Clarksville Indiana. They have a sign up at the ordering counter that they do not accept any Subway coupons or discounts. I forget the exact wording. I ask her why they won’t honor offers and coupons.

She appeared to be an Indian woman, and was greatly inconvenienced. She said because they are privately owned. v. for the new expensive sandwiches. Very confusing and inconvenient if someone goes out of their way to get Subway only because they have coupons. Thanks

Employees were SCREAMING at each other. EXTREMELY uncomfortable and unnerving and VERY UNPROFESSIONAL

Every time i go into the subway in Toccoa , Ga .. they are always out of anything i ask for. They lose customers because they cant keep it together. I just had this same experience just now and i left the sub already made because they didnt have any ranch.

Last week they didnt have any black olives or the chicken . This is an example of poor management , poor inventory take and lazy employees. I also had to witness cussing and verbal altercation from some of the staff behind the counter.

Good afternoon. I'm sorry I had to walk out of this store today without a purchase. We we were looking foreword to a good sandwich. We walked in around 330pm , no one in line, two or three employees No one said hello and no acknowledgement what so ever.

One employee was handing over the divider talking to her grandmother looked at us when we walked in and said nothing. The other one was just standing behind the counter. We walk up to the counter and waited and the one that was standing there took off and said I'll be with in a minute.

I placed my order . Had to tell her again because she was messing with the bread. I repeated my order and shes we ain't go no pepperoni . At that point We just left. I'm sorry I will not spend my money in a place were the employees could careless about…

This sandwich shop always keeps their phone off the hook you can never reach them. It's always busy. Too bad because you lose a lot of business because of this lazy stupidity

I went to one of your subway franchises and one of your managers was very rude, unprofessional and very vulgar with me. She told me to go F... myself. I want someone to.please call.me back regarding this matter. Thank you

Susan

At least once a week I purchase a footlong sweet onion teriyaki chicken sub, 5 packets of chicken double cheese and 2 strips of bacon with a medium drink. The price is around $19 because it's charged as a subway pro which would be double meat and cheese plus the price of an extra packet of chicken and for the bacon.

Today I was charged $30. I asked the girl who rang me up and she stated that was the correct price and that there has been a price increase. Last week I paid $19. This is ridiculous. If this is the new price I will never go back there It's the subway on 45th street in Highland IN. 46322

My mom, daughter, and I went to the Subway located at 140 3rd Street NE, Linton, IN 47441 today for lunch. We ordered our sandwiches and we're waiting for them and the guy who was cutting the sandwiches cut my mom's ham and cheese sub and then cut my turkey sub with the same knife.

Now as far as I am aware they are supposed to use a different knife for every sub. I then told them they were going to have to remake my sub, because I couldn't eat it. I have gastroparesis and I can't have a lot of foods, so the cross contamination from the knife would have put me in the hosipital.

The woman working there named Keisha rolled her eyes and told the guy to remake my sub. I told her she could roll her eyes all she wanted, but I couldn't eat that, she told me she didn't roll her eyes at me, but…

Subway app said they were open on Easter so I put in an order for delivery but I was contacted by door dash the store was closed. The store is 1464 mentor Ave, painesville ohio. Phone number 4406398911. I have tried all day to call the store but no one is answering the phone.

I want my money back. They have charged my debit card but I never got my food.

I was treated with disrespect by all employees at location Tierrasanta San Diego Store number 1989-0 Date 4/10/2023 Time 11:54 Please call me 858 349 9451

Worst Subway experience ever!! Store#48461-0. The workers were rude, totally non professional, and more concerned with their lunch than their customers. My sandwiches were hurriedly put together with no obvious sign of organization. The restaurant had no Swiss or American cheese.

Some sandwiches had more ingredients and some had less. When I presented my coupons for a free cookie and chips an open argument ensued. I got not nothing and one of the workers told me to call and complain if I didn't like it as she returned to her lunch.

This was my worst trip ever to Subway. I will not return until I'm contacted by Subway. When I call the restaurant all I get is a full mailbox and no response. Thanks for your time and consideration of this unfortunate situation.

DONOT GO TO THIS BUSINESS,THEY HAVE FALSE SUBWAY POINTS REWARDS,WILL TRADE WITH JIMMY JOHNS FROM NOW ON AT LEAST THIER HONESTY.

Went to the Chino,CA location Subway on Mountain Ave. Tried to use coupon for 2 foot longs. Well to our surprise, our subs were excluded from the coupon. If you’re going to offer coupons, it should be for the entire menu. Not just certain subs!

And the exclusions were in small print you can’t even read them. $30 for 2 foot longs is a rip-off. Subway is getting as bad as McDonalds in prices. So we’ll be going elsewhere for our sub cravings! Pauline C

The subways in Owensboro Ky will not honor the promotional mail coupons that are delivered to each household. I always thought if u owned a franchise. The franchisee of that store had to honor such coupon

I want to know why arkeesha safford is still the manager of fairhope subway…she and my husband has been sleeping together for a little over a year. I just found out Tuesday! if I’m not mistaken that’s against the store policy.

how unfair is that…we have court on April 19th in fairhope…she never told Matt why ramone wouldn’t come bk, bc she knows she was sleeping with an employee…it’s not fair to myself and kids that we cannot go to subway bc of her lack of consideration of someone’s marriage!

also she allows her mother to come and sale stolen items and narco pills at that location…her whole family runs that store and u guys have no clue on really what’s going on inside that store…she also cut hours down on a great worker of subway over 10 years of service .. her name is Chantae Williams…

Today, 11:30 am at the 240th street in kent. I walked out on your very irate employee. She was partially wearing a mask and was not totally covered. I guessed she was wearing it because she may of got a cold or something.

I asked her to please put her mask over her nose. She had an attitude from the get go. She said she didn't have to. I said you are wearing a mask, please cover your nose. She went off in a tirade in front of me and the whole store making a very loud scene telling me that I am not wearing a mask.

I said no, but you are and please cover your nose. She continued how she didn't have to wear a mask and on and on. I had ordered 3 footlong subs to which they didn't even have the Italian herb and cheese bread ready.

I was ok about the bread, but just not her behavior. As I was…

I buy from Subway at least wants to twice a month and I bought the nastiest Subway sandwich I have ever had the bread was hard as the same as it had been put in the microwave too long the vegetables were stacked on top it was terrible terrible and it didn't have good flavor either I would have to quit going to Subway and would remind all my friends too if that had been my only experience

Went to 11458-0 n Carbondale illinois ordered a footlong toasted with Italian bread pepperoni n mustard and was asked 2 repeat the order which I did got home it had 7 pepperoni and lite jalapenos n green peppers which was not asked for I also had a protein bowl which only had 2 scoops of tuna and it normally has 4 went back to the store to complain the young man said he can't give a refund so

I asked 4 the manager he said there's no manager available so then I asked for the managers name he said he can't give the name then I asked what time does the manager come in he said he can't give out that information, we go to all 3 Subways n town and we have never bn this disappointed we love the food but this is ridiculous and it makes it worst that there's noone 2 complain 2 we don't want 2 stop…

This is the second week in a row they screwed up my on line order Got 2 subs totally wrong

subway #26724 5867594242 7221 9 Mile rd Served bt 999997 4757023 6:15 pm Order # 086E5FA7-58 or Order #OB6E5FA7-58

couldnt read it Very dissatafised with your company

Went to subway in scooba Ms. looked them up on my phone said they were open till 10pm got there at 9:15 lights were on door was locked worker sitting at table beside the door said they were closed. Not sure why went in gas station next door lady there said they do it all the time open and close whenever they want guess that’s why they have one star reviews really sad because very convenient location.

I was at the subway on 2840 east saginaw at in lansing MI. I had stellar service from the lady who works there both times. She even stay past 9pm to help late customers.. there’s a guy who works there I went there at 8pm it doesn’t close till 9 he was making sandwiches and tells me there closed..

his gf walks in and he gives the sandwhich to her.. that was a few days ago. Today i went there at 745 doors locked nobody in the store all the lights on.. I call he says no we are short staffed so we close early..

I go to Wendy’s .. I work by this subway.. I drive back by it I see the same guy making sandwiches playing on his phone.. this is unprofessional on every manor.. for him to say that it’s short staffed and to be playing on his phone with the doors locked??

He doesn’t wanna work .. I’d…

35405. He was planning to get a roast chicken sandwich o Italian bread with lettuce, tomato & Mayo. They were out of the chicken & tomatoes. & we only got a few small pieces of lettuce & after my husband got home, the bread it was on was the tough wheat seeded bread.

So we ended up with turkey, which was only a few slices & VERY LITTLE lettuce & no tomatoes. That was it. just very little mayo. So after he got home, I had to add tomatoes, & mayo. This is not the first time this has happened ed with our family.

Needless to say, we will not be back to this one store.

They wouldn't take a coupon which is good for all subway stores. Then the lady proceeded to tell me I could only order certain sandwiches off a peice of paper. I said what if I want a bigger sandwich a specialty one with out a coupon and I was told the same thing once again.i feel like I was discriminated against.

Please understand this one thing, I will not return to Subway until you bring back swiss cheese otherwise you're staff had no control over this and felt helpless this is sad because I love and now only loved Subway. Get back to me when this digital age rhetoric of complaints having to be sent to you via email? I suggest you put a voice back on the phone. I can understand that you don't want people verbalizing their complaints and typically I wouldn;'t waste my time responding but I will give this a shot and see if ya'll wanna get me coming back to Subway or not.

Best,

Mike

Ps I ended up with provolone because that is the only other cheese worth having on the sandwich.

Placed an order online for pickup at 12:30pm. Once arrived at Subway - order had not been started and employee was less than motivated to begin - restaurant was not busy. I had to ask 3 times when order would be completed and stand at the counter in order for her to begin/ complete the order.

Order was finally completed at 1:10pm. The wrong bread was used for both sandwiches and the employee stated that is the only bread we have you can take them or not but there will not be a refund. The items were paid for online. 95.

Very disappointing service all the way around. The sandwiches were of poor quality and did not meet the expectations that SubWay has set for their customers.

I called 11:20 am order (2) party platter, ham and turkey on wheat bread and I will pick up the order at 7 pm. I arrived at 6:50 pm and the order have not been done.. Bernice was Mgr on the shift that received my order at 11:20.

When I arrived the next mgr prepared the (2) party platter, I paid and left went to my event. Open the box with the subs, one piece of ham and one piece of Turkey on each sub in both Platter's, and didn't give me any vinegar packs that I ask for .

Can I please have half my money back because I was serve half meat for (2) platter, I'm so disappointed, Cheryl Bell, (843)372-0437. This happened at your Kingstree, SC Subway.

I had a very bad experience with a rude, disrespectful unprofessional employee at 1190 Anderson Road Rock Hill, SC on Tuesday April 4th, at 1:00 pm. The African American lady with classes, displayed an unwarranted attitude towards me, when trying to pick up an order.

She was talking to another employee, while gesturing and motioning to me. I asked her what she was implying, and she rudely replied, to the dismay of other customers. I’m sure this is not how she was trained. I have second thoughts about frequenting this store again.

She needs to be retrained on professionalism and customer service.

At the Hiawatha Kansas Subway today I saw only one person working and I know that 2 or 3 employees are not showing up to work on time. The lady who works their was rushing and doing a Fantastic job but she had No help!

Please Do something about this! It is Not right for people who work there to show up late and I mean LATE. This is unacceptable behavior! Please Do something about it!!

Went to the subway on Long Beach Rd. in Southport North Carolina to try and get a catering Peg the young lady didn’t have any idea of what to do she took down my phone number and said she would call her boss and

they would let me know I went online and attempted to order but could not. I went by the subway to pick up the sandwiches before my event I ended up just ordering them and they cut the sandwiches and I paid the regular price for the foot-long‘s but

the thing is when I got there the manager Jamie her clothes were filthy and she had a mouth full of bread or some thing and was putting away a tray of the fresh baked bread and fussing at the other young lady in there and spit bread crumbs out of her mouth all over the bread and still continue to put the bread in the bread box .

I…

1804 Pembroke is owned by people of color who have no respect for people of color.

76 and i said why is it so much she said thats a good price without coupon you would pay $28 I was like really she waved a coupon at me see right here and I couldn’t see anything because she threw it in the garbage and said Trust me its a good deal..

76 so i called to the place and he acted like he didnt no me i was just in there and i explained why was it $4 extra i didnt get anything extra He said because we had gotten the fresh mozzarella it was $2 each extra i said i have never been charged for cheese he said it was fresh i said ive gotten it so many times so now u charge for it?

i think they might have a side hussle because when did u start charging for cheese ? And why didnt they specify or were they prejudiced because i had a coupon? i eat at subways 4 times a month and i don’t…

Attempted to use a manufacturer coupon , store had no signs posted regarded not accepting coupons until I was at the checkout to pay for sandwich , at that point the employee switched the sign around from one side that read no $50 or $100 bills accepted! The no acceptance of coupons was posted on the backside and not clearly visible at the point of entrance or sandwich preparation or sale !! Illegal !

Notices must be clearly posted for clarity .

I have been crying for the last three days to buy the subway pass sandwich. I paid $15 to buy one foot-long Subway at half price one per day in the month of April. Cannot do it. P

m. my husband and I ordered Subway through Uber eats. Shortly after we got our sandwiches and they were both incorrect. I had to rush to this sandwich shop before they closed and even like that they had already thrown away a lot of the toppings and the meatballs for the meatball sub.

The staff did not apologize but they did try fixing the order of the best they could even though they threw away the avocado tomato and meatballs. The stuff then advised me to contact the general manager the next morning which I did.

I advise the general manager what happened the night before and he said he would redo the order. I was unable to go back for the sandwiches the next day Tuesday as my husband was working late the following day Wednesday I had a game to go to. On Friday I…

4/3/23 i went through the drive thur at the Subway in Mckee Ky which never works you have to pull around to the drivethru window to get service. Then you never get waited on they keep telling you it will be a minute.

But that minute never comes. They only wait on the ones that come into the restaurant. And there's only one worker. This hS happened several times to meand I am tied of it. Something needs to be done. And while I am at it thebuilding needs to be cleaned theout side lis dirty. Poor manager I think

The tuna sandwich I ordered was ice cold after I asked for the wrap to be heated

I go into subway, and am totally ignored by the staff. I am the only customer in the store. I try to call corporate customer service and told I can not talk to someone. Im more than just money. Im throwing out my gift card and will just go to firehouse subs. Thanks for nothing

called the local store to confirm that the did not have a mobile order for me, which they did not. Checked my bank account the next day to see that I had been charged for the order. Reached out immediately to Subway Customer Service to address the issue - they never got back to me.

Tried to contact them again a week later and again, no reply, and no actual way to get in touch with them. It's been weeks now without a response. At this point, I consider Subway to have stolen my money.

We ordered our food and wait ones 15 minutes for them to tell us they don’t have the food. Then when call store they are not answering multiple calls. Called the other subway in town to ask about getting hood of manager and the girl on the phone was rude as can be.

I have stage 4 terminal cancer and don’t need this stress. I’m be been in food and beverage supervision for an upscale hotel. If my employees were this rude to customers, refusing to allow me to speak to a manager, can’t after repeat calls get the subway went to answer.

The store on in owasso by reasors is the one that screwed up our service, and other subway in owasso refused to let me speak to supervisor, was rude, said she was glad I had terminal cancer. This is uncalled for and I’d part ways with both manager and the rude…

It was the single worst experience I’ve had in a subway ever. I was on the phone at first to order but couldn’t and wanted the owners name and store number as a reference and the employees on the other end of the line couldn’t provide any of that to be and

while they were looking I heard someone laugh so I told them “that was rude and I would just come in to order”; since I couldn’t do it in the phone. When I came in I told them where they could find the store number and they still wouldn’t get it for me and I had already placed my order.

Then the one clerk started to patronize me about hearing the laughing at the other end of the phone. I am 5”3 and he is a very tall male who towered over me and he keeps repeating “oh so you heard the laughing from the phone WOW THAT’S GOOD HEARING..

”…