Super 8

Booked a room on super 8 booking online for regina SK Canada. Accidentally put wrong check in date. Immediately call customer service for a change. They said no. I am wondering if the online booking is a trick. They try to grab your money from your mistakes.

Heater didn't work and it got down to 5 degrees that night!!! Sink pipes leaked, blinds were broke so we couldn't close them completely. NO PHONE!!! Carpet was stained and a braces rubber band was found on my son's bed.

Out of the four room keys we were given, only one worked. We would have been warmer sleeping in our car! This location needs closed! Plan on contacting proper authorities regarding this location. We have pictures if you would like to see them.

We stayed at the Super 8 on Chambers rd in Macon,Georgia the hotel leaves alot to be desired. The room smells like stale musk, the bathtub wall is moldy and disgusting their was sticky stuff all.over the night stand. We moved a chair in the room and found a rotten apple where the chair was molded and full of maggots. Absolutely disgusting...what if my child would have eaten that apple?

Stay away from this hotel

ON 12/13/22 WE STAYED AT THE HOTEL AS USUAL. WE'VE BEEN STAYING AT THIS HOTEL PAYING AT LEAST 70 OR MORE ON CERTAIN NIGHTS. THE HOUSEKEEPING IS HORRIBLE !! THE FLOOR IS EVEN FALLING IN !!!! THE TOWELS ARE OFTEN DIRTY AND THE HALLWAY ALWAYS SMELL & VERY NASTY !!

ON YESTERDAY NIGHT A YOUNG LADY WAS ROBBED AT GUN POINT IN HER ROOM WHILE SCREAMING FOR HELP !!!! THE GUY MANAGED TO ESCAPE AND SECURITY WAS OUTSIDE IN HIS VEHICLE THE ENTIRE TIME !!! HE NEVER CAME TO SEE ABOUT THE SITUATION NOR CONTACTED THE POLICE !!!!

MY KIDS ALSO STAYED AND WE WAS ONLY A COUPLE DOORS DOWN FROM WHERE IT HAPPENED !!!!! I JUST FEEL LIKE WE'VE WASTED SO MUCH MONEY STAYING HERE AND THE HOTEL ISN'T A SAFE ENVIRONMENT TO HAVE KIDS IN !!!!!

THE LOCATION IS THE ONLY GOOD THING ABOUT THE PLACE !!!

Won't give me my deposit back saying I did damage I've never did but also gave me my deposit during check out and then took it back saying we did damages me and my child never did! I'm hurt completely and also upset because we never did anything to our room but sleep. Cleaned our room and checked out!

My 74 year old mother and I checked into a super 8 in Owatonna MN on 12/5 checking out today 12/6. We arrived around 11:30 pm and inquired if there were any available rooms. The clerk said yes asking how many nights and how many people.

We said one night just the two of us. He did not identify rate just checked us in. We get into the room to find it dated and below standards of other super 8 hotels we have stayed in. But the real issue was when we couldn’t get any heat.

I tried to turn up the thermostat on the wall to find it was already at 80°. I fell asleep around 1am to wake up an hour later because I was so cold. At this point I was concerned about my mother who feels cold often due to her age, knowing if I’m as cold as I am she must truly be miserable.

I went to the desk to ask for…

Front desk clerk was very rude. He wasn’t trying to accommodate me and my families needs. Had multiple issues in our room, reached out to him to speak to a manager. We had electric problems with the outlet on the wall, also shocked me more than once because my charger was plugged up and they didn’t help us with anything we asked for.

He even came up there and told us he was going to do something about it.

See attached supports. I spoke with the general manager of the business who was extremely rude and advised me that their hotel is always no cancellation on event weekends. I got a fraudulent charge on my card this afternoon and immediately called the business who informed me that it was valid.

I sent 3 screenshots that are attached to the general manager Linda Rutsvand and she advised me that I would be receiving a refund and she would be making an exception. I am extremely upset because my card was fraudulently charged and I did not receive an apology nor should my card information have ever been stored on their hotel's management system as I cancelled it from Expedia over a year ago.

They also fraudulently charged me over 10 days after the event actually took place. We never stayed…

First off, there was no one in the locked office and I had to call a number. 2nd, there were only 2 towels that were so thin you could read a newspaper through. 3rd-the soap was a liquid enough for one person and the shampoo said DOUCHE on it.

4th-There was no coffee pot in the room. 5th-the hair dryer did not work. 6th-The breakfast consisted of waffles-JUST WAFFLES! And coffee This was the worst motel we have EVER stayed in..

On November 28th my house burned down and my wife and I lost everything. We came to Super 8 with a card that was given to us by the red cross and was charged right at $200 for two nights in a room that I'm normally charged around $120.

I was in my room asleep and my wife was getting out of the shower when there was a frantic knock on the door. My wife then yelled who is it and No one said anything just knocked again and once again my wife yelled who is it.

Before she had time to cover herself the door was being opened and a black maintenance worker was trying to enter the room and the flap lock stoped the door from opening. After covering herself My wife went to the door and opened it and ask the man if there was something she could help him with and the man proceeded to get very rude…

I recently stayed at the Super 8 in Bonne Terre MO. When I first got to my room the lights didn't work. The man from the front desk had to plug everything in so the lights did work. That's when I noticed how dirty the room was.

Trash behind the desk, cob webs on the curtain rods and so on. Next, the remote for the tv had low batteries so I had to take it to the front desk for more.

Third, I couldn't get the heating and cooling regulated because the unit was so old it just didn't work. Once again I called the front desk and he said he'd be there as soon as he checked someone in, but he never came.

To top it off I wake up to a dripping sound. It was the ceiling leaking through the vent directly over the commode and floor. And again, I call the front desk the lady, Nita is her name, came in…

We checked in on 11-23-22 thru 11-25-22. Thanksgiving evening the hotel clerk came into the pool area where we were sitting in the hottub. He told us he was charging us another nights rate because we invited 2 other family members to join us in the pool.

There is no sign up anywhere saying no guests in the pool. I have been staying at this hotel for the last 11 or so years and never had a problem having a couple family members join us. The other 2 family members live here in town are were not staying with us.

To be charged an extra nights stay is ridiculous for 2 extra people for less than an hour in the pool. The clerk was rude and should have pulled me aside after exiting the pool instead of storming in there in front of my family and acting the way he did.

I am requesting a refund…

When I tried checking in to the hotel, the man at the front desk was very rude to my boyfriend and I. He ended up telling my boyfriend that he didn't want to rent us a room, failed to return his ID and said I had a "scent".

He said he was cancelling our reservation. We are both Wyndham rewards gold and platinum members. We were in shock at his behavior

18-19. When I got there to check in they would only let me get one of the rooms since I added my friends name on the second room. Her sister was murdered so she wasn't able to come. I was also refused a refund for the second room.

com to ask them to change that room to my name. At around 11PM I was finally given a key to that room. I arrived originally at 3:15. When I got to our rooms both were very dirty, had fresh blood in the bathrooms, and all over the carpet, one room the smoke detector had dead batteries- the other room the battery was dying, and I found needles in the drawer.

When I spoke with the manager he just came to the room and removed the smoke detector and did nothing for my other issues. He offered to move me to one other room and still refused to refund one of the rooms…

The hotel is dirty, floor water damage, walls are dirty, linen on beds was dirty replace linen dirty roach's in hotel room, tube has burn marks and so these the sink, water pressure is very low not worth the money and to late for me to found another room.

com cancelled my reservation and it was super 8 that cancelled my reservation and said I was banned and I want to know why I've never had a problem staying there before tonight and I want to know what the deal is and why they say I'm banned I want to know what the reason is I'm not to happy right now infact I'm pissed off I get there to find out super 8 cancelled my reservation I want to know why I would appreciate a response as soon as possible I'm not happy at all thanks

Cockrochs in room and management would not do anything about them

The super 8 in Greeley Co. Is by the far the worst stay I've had. The staff was incredibly unprofessional. It's midnight and the staff are the loudest here. They are gathered at the front desk yelling, laughing, and no regard for us, that are trying to sleep and roomed next to the front desk.

Also for paying $100 for a night the holes in the wall could be fixed. Next time, I will go else where.

1- Asked for connecting rooms and was told I had them only to find out on our arrival they were given to someone else. 2- Clerk adjusted the rooms so we had the connecting room only to find a dresser was blocking access to the door so we could not access.

3- Moved the dresser myself only to find the garbage behind the dresser. 4- There was a puddle of coffee on the dresser that nobody bothered to clean up presumably from the night before. 5- Some bug I presume a cockroach was on the chair at the desk 6- There were holes in the blankets on the bed.

I took pictures of all of this.

I was bitten on my wrist, stomach and legs please contact me at jaynovotny42@gmail.com

The lady could not find our reservation but after a few minutes she said she found it and checked us in. The room had: Broken toilet seat Broken toilet paper holder Broken remote for TV. We had to unplug it so we could go to bed.

No cover on the air conditioner/heater No trash cans in either the room or the bathroom. We had to use a big trash can outside No free breakfast because the manager was out of town so they decided not to have it Then to add insult to injury I got a no show fee because we went to the wrong Super 8 in Odessa and

that’s when I found out the lady lied when she said she found our reservation. I called twice to speak to someone and was told both times they’d have to speak to the manager and would call me back but they never did.

All the other Super 8s we stayed at on…

The owner of the Tifton Super 8 is a real nasty person He had one of his housekeeper in tears when we got there the phones weren't working the tub didn't keep the water and when I asked him for help he ignored me totally the the next morning when I knocked on the office door at 6:28 for the continental breakfast he wouldn't let me in because it wasn't 6:30 and told me to go away that he was done with me.

We stayed at mayfair Kentucky overnight and overnight and they made us go upstairs and I was handicapped and they had no elevators I'd like to know which policy is for that

I stayed a a Super 8 property in Missouri Valley, IA; 17 - 21 Oct 2022. I paid cash (I have a cash receipt) and checked out the morning of 21 Oct. 20. 60. I contacted the property immediately; the man at the front desk stated my credit card is was NOT charged.

He LIED to me; I reported both FRAUDULENT charges to my credit card company. ), AND their small children, LIVED at the property as well, on the second floor. EVERY night they would create and maintain a heavy volume of NOISE.

I am appalled regarding the FRAUDULENT charges made to my credit card, the odors, AND the noise levels.

We stayed at the Super 8 in Tifton on October 31st it was the worst stay in all the super eights we stayed in in the last 25 years the owner is a nasty mean person wouldn't even let us in for continental breakfast at 6:28 because it wasn't 6:30 and told us to go away that he was done with us

Me and my boyfriend have been staying at the Super 8 in New Castle Pennsylvania since October 16,2022. We have been getting blamed for stuff being taken from the breakfast room before 6am, and even during breakfast time. Last night October 26,2022 at 4am well I guess it would of been the 27th at that time.

Anyway the lady working the night shift came up and pounded on our door waking us both up, yelling that we were the only two in the room (we were getting coffee) and a half a box of oatmeal was taken. We both told her we only got coffee and she could come look in the room there was no oatmeal anyway.

We didn't even have bowls. She continued to yell stating it had to be us. As she walked away she mummbled something about how tired she is of all the lowlife people who have been staying…

The Super8 in Little Falls, MN 56345 is frauding a government funded program. For 8/20/22 he charged up abou $400 a night per room! Without asking, saying it was for a event im a another city, less than the big event (craft fair) we usually have here (also staff called to make sure we were ok paying the extra money for the fair.) They changed why they charged for certian things to make it seem ok.

I am having my floors done at my home so booked a room at the local super 8 because of the indoor pool. The pool was advertised as heated but was as cold as ice and I could not swim.

My room was literally filthy, had a rancid smell and had roaches. It’s very disturbing that I now need to go find another hotel but I would not stay here again. I would prefer to sleep in my car. Further I have yet to receive my deposit refund.

com for Thursday night. OCTOBER 20, 2022. 00 deposit so he gave them cash. They did not offer a reciept because as stated they take a deposit from all guests. The stay was fine. Upon leaving we forgot to check out and get the deposit back.

Two hours down the road my husband remembered this and called them. To sum up the conversation we were told that someone took our deposit from the drawer and even if he drove back they would not give it back.

We even asked if our daughter could come get it the next day as she lives close by and we're told no that they already gave it back to someone else. We will mot be staying g at this Super 8 again!!

Motel in Logansport, IN. Oct 14, 2022 Cock roaches!!! ) The attendant did change the sheets for us at 2:00am when we arrived. If it wouldn’t have been so late, we would have went somewhere else. We took our suitcases back to the car and put my purse and our travel kits in the refrigerator, and we slept with the lights on!

This place needs to be cleaned up or closed down!

On October 10, 2022, I booked a room for my wife (whom was traveling) at a Super 8 motel in Taber, Alberta. I booked the room via online through my cell phone. I made a request that she get a room on ground level, as she travels with considerable amount of luggage so figured it would be convenient for her.

When checking in to the hotel, the male clerk at the front desk apparently told her she needed to pay for an additional $10 if she wanted a room at ground level. At approximately 10:30 PM my wife called me and told me what the clerk told her about the additional charge.

I ask to speak with the clerk and my wife put me on speaker phone. I asked what the additional charge was and told him I never experienced this before. Before I could continue, he aggressively interrupted and asked how…

The people running the super 8 in St Clair Missouri have the be the absolute WORST PEOPLE IVE EVER DELT with at a front desk .. she was extremely rude about us asking for an earlier check in . Then tried to tell my husband and myself that she does not have any reservations in our name after already confirming that we were in there system .

We are supposed to be staying at this hotel for the entire next month . So my husband and myself went back out side to contact my company to make sure for the fourth time, that we in fact do have reservations and we have the confirmation letters to prove it.

Again we went back in and tried to talk to the woman at the front desk . This time she completely ignores us even after I said excuse me.. we stood there in front of her for another 5 full minutes…

I need to speak with corporate office immediately. This matter could become a legal iaaue if not resolved. Thank you

Amber Rosati

Super 8 Carlisle PA oct8 to Oct 9 2022 Dirty, smelly, bathtub was filthy, in huge disrepair, hole in wall

i made a reservation thru Expedia for a 2 night hotel stay at the super 8 uniontown ohio. i spoke to Edward w/expedia and he called the hotel and spoke to Rhonda to cancel my reservation for Sept 30 2022.

That did not happen (reservation was not cancelled by Rhonda) so they charges me for Fri sept 30 and Sat Oct 1 (which I checked in on Oct 1) and stayed. when i checked out on Sunday I spoke to Rhonda at the front desk and asked her about the refund for the friday night and she said she put it thru (she did not) so

Monday morning i check bank account and no refund posted so i called my bank and they said nothing had been posted so i filed a dispute regarding that charge. Tuesday Oct 5 called hotel again and spoke to Terry at front desk and explained everything and she said im putting thru…

I booked a stay online through Super 8 website on September 20th. You took the money off immediately but I canceled 30 minutes later and you are refusing to return my money and I’m fed up with the complete bullshit

check out was at 11 I explained to them I was looking for my car key. The door was left wide open where they could clearly see i was looking, instead of giving rhe courtesy they continued to rush us out.

At 11:20 after I found the key and proceeded to the front desk to check out I was greeted with 2 officers they had called because we "refused to vacate" when clearly the door was wide open. Girlriend went to meet me at the front desk with rest of our bags and the officers were told not to let her meet me there and made her go to the car.

On top of all this there was mice shit on the bed killed a spider and a big ass cockroach when asked about a refund was told I couldn't get one they also made the comment "we usually don't have that problem in our luxury rooms " I guess it's normality…

The staff goes through every one of my belongings without my permission. There is an electric charge in the room that shocks me causing pain.

it was in Dubois Wyoming

Stayed at super 8 for medical purposes 10/16/2022. Asked for new sheets. I changed my own linens. Found a bed bug! The room was already in bad shape when we checked in. It was very dirty….. we were all tired .

So I did the best I could to clean it up. I took pictures of bed bug and took to show hotel staff. I was very discreet and kept conversation quiet. They went and checked room and said they found nothing.

I did ask for some sort of compensation. Because I have a family of 5 I’m gonna have to clean up after all of this. I don’t believe I was asking for much. But to not even get an apology is unacceptable!

I am looking for an apology and some sort of acknowledgment for our continued inconvenience.

There are pubic lice in the bed. There was no pubic lice a week ago. They sprayed but still here. They are putting dirty sheets on the bed.

There's an electric shirt in my room. I feel it when I sleep. I can't get them to fix anything.

I told the clerk at least 5 times about shaking from below room and he said no one is on the whole floor. But when I saw it the AC was blasting causing it.

I stayed at the Super 8 at 9305 S 145 St Omaha on 9-3. The rooms were poorly cleaned, paint peeling, it needed several repairs and when I turned the heat on it stunk so bad I had to open the window and door.

When I walked past the utility room it looked like a disaster area. On the bright side they served biscuits and gravy but the gravy was cold and I had to use a steel knife to cut the biscuits. That's what I got for $130.

I will not be using Super 8 any more and will be sharing my experience with my friends.

Gurnee, Illinois. The hotel clerks harass you all night long. No one assists.

I paid for a 1 day stay at the Super 8 in Virginia Beach by the ocean front. What a mistake that was! Apon arrival the clerk was very rude and seemed to not like his job. As we were walking to our room, there was water all over the halls from the pool area.

Easy was to catch a lawsuit. As we made our way closer to where our room was, it reeked of mildew and marijuana. The door to the room looked like the door frame was falling off. The room was dirty and smelled like wet dogs and cigarettes.

Mind you this was a non-smoking room. I was also surprised to find out that the door leading to the small patio, had no curtain. So, zero privacy from anyone outside. My husband had to hang a curtain for privacy.

We had no other option but to stay because most hotels were booked. We didn't stay long…

Unfortunately I stayed at your super 8 hotel on Candles Mt Rd in Lynchburg Va last night. I pulled into the parking lot were there was a party going on. I walked into the lobby to find a card game with money on the table and college kid hanging out.

I checked in got my key card but when I tried to open the door it didn't work. I wound up going back and ford 4 times before I could get into the room. The smell in the room was disgusting opened the window to try to air it out,that didn't work.

TV didn't work properly, empty box of tissue in the bathroom along with stained bath towels,the rug looked like it hadn't been vacuumed in some time. The smell of pot in the hallway along with cigarette's. This was by far the worst hotel stay I have ever had and this is the first time i have ever…

A group of us stayed at the Super 8 in Grove City Pa during the weekend of 9/11/22. We trav a lot and usually stay here when in town approximately 4 weekends a year. This morning a few of us were in the lobby drinking coffee and talking.

This young woman came and sat down next to one of the older gentlemen in our group and became belligerent with him. Then she threw a liquid substance all over him. Nobody had said anything to her or about her.

She then threatened to go get her brother to come break his nose. I approached the desk where the manager and 2 other employees were and had witnessed this happen. I asked what he intended to do about this, he said nothing.

I then asked for a business card which I got. I had him write his name on it. ThenbI asked for corporates phone number and…

The guy at the front desk stole My depósit and i want My $125 back

When i checked in i was told i would get My deposit back upon check out. The guy that was working that morning said he wasnt going to do it until 1:pm. SO i went back later and the guy was beyond rude and accused me of smoking in the room and damaging towels.

I never did any of that but he refused to give me back My depósit which i really needed and the security guy joined in and was Even more rude. I feel the guy at the desk purposely kept My depósit.

I feel like basically he stole My depósit and i couldnt help that maybe there was some discrimination in there too on both the part of the worker and the security guard. But i really needed My $125 back and since he refused to give it back to me i had to go hungry and be in the streets all day.

When i was leaving i said i'll just come…