Super 8

My son stayed at a super8 in Chandler AZ. He stayed for a week then rebooked for a second week online. The manager came to his room the day he renewed and asked why he didn’t leave. He told her he had rebooked the night before and informed the desk clerk.

She became unexpectedly irate and stormed out of his room. My son assumed she was angry with the desk clerk or had sold the room to someone else. Regardless she left and then came back 3 hours later and told him he was smoking in his room, she was keeping his initial deposit and demanded a second 150 deposit in order for him to continue the rest of his stay.

She told him he had 10 min to give her the additional 150 or he had to leave the premises. He told her he had not smoked in his room, showed her there were no ashes, no butts or…

I made a reservation at Super 8 on bixler and i got there told them i had reservation,they took my card and then told me 100.00 deposit,i told them no and they already charged me for the room.How do i get my money back for no room ?!?

My wife and I stayed at the super 8 located in logansport Indiana on the 26th of August 2022 and something was wrong with the shower because when I got in it it was wobbly and I had fallen down and when we told the front desk about me falling I was told that there was no more room so they cannot move me to throw me and

my wife decided to walk up to the front desk to talk to them instead of them telling us then that there was no more rooms we got a new room but unfortunately that didn't help our situation because I had fallen and hurt my knee but wasn't even offered a discount or not even a apology.

So a photo copy of my front and back of my credit card information was taken. I ask to delete the copy of the back cvc security number which visa strictly not allowed. By law I addressed my consern and was asked that my reservation were canceled.

I had to look else were for a room at 1am in the morning. Very unprofessional Manger Nick did not care I travels 12 hours and my 4yr dauther with me.

I stayed at super 8 from 6/26/22 to 8/13/22. They were by law supposed to put my tax money back on my card, I requested they do exactly that. They wrote down my info said they had to give it to book keeping.

I called back a couple days later an they tell me that they dont refund tax. By law they are supposed to. Thanks.

Everything was good w all and management after I spent 600 for four days which wasn't a bargon even though remodeled a staff member threatened me said she had to go on her smoke break and I couldn't get in my room with my purse stuff etc I was waiting for my mom to call back w reservation after that my mom had made a mistake and

in-between shethreatened me with the police so I called the police on her it was after hours because my mom was in an appointment w my dad for most of the day but then the harassment came while the police where there she was bad mouthong me I to the police so they didn't make her be quiet andi guess that was ok I also waited for window rewards all day which I never got then

I had to rich out and pack all my stuff to satisfy her and the manger and sign a no…

Worst hotel ive ever tried to stay at. My mother dies and i reserved multiple room online for out of state family to stay in. Manager called and confirmed and i explained the situation and she said it was fine.

My family arrives and we go to check in and because 1 or us lives within 50 miles of the hotel they refused to let us stay there. No other rooms available in town so now i literally have family leaving town and not attending the funeral service because of the way mangement operates this hotel

Night shift employee working on 8/12/2022 have a very very nasty attitude and rude facial with no proper greeting. How can this company have an employee represent your company. I would not recommend any of my family or friends to spend their money here to be treated so rudely.

Stayed in Ketchikan Alaska Super 8 night of August 11, 2022. This was the worst hotel service I’ve had in 25 years of travel. Upon arrival in Ketchikan I requested by phone the shuttle from AK Ferry to hotel and was angrily yelled at and berated for calling twice.

(It was windy and in couldn’t hear him, so I had to call twice). He never sent shuttle, so I had to take a taxi, although a free shuttle is advertised. 5 hours at front desk, with roughly 12 other individuals from 5:30- 7:00pm, as they did not have any rooms clean.

Desk attendant incorrectly told me my credit card was declined, and tried to bully me to leave another card. I refused and then the card then “suddenly worked”. He raised his voice and yelled at myself and other customers repeatedly for asking any questions .

I’ve…

I am beyond livid that my bank account was charged without my authorization upon my check in. I was told my room was completely paid for on arrival as I booked and paid for it through priceline. I was asked for a card at check in for a required 25$ deposit only .

Checking my account I realized they charged me 27$ for deposit, 492 for my room plus priceline charged me the agreed amount of 414 . Upon speaking with the manager he made it seem like this was normal practice. Charging someone without authorization is not ok .

I am still waiting for my refund he said it could take 2-3 days unacceptable. I will not stay here again. Three Rivers MI

The room was filthy we had to call the people in to re-clean the whole bathroom there was urine all over the toilet seat and floor the carpets were filthy you didn’t even want to put your feet on them the filth was disgusting. The people who work there had their children running around on all the floors.

Constantly interrupted while trying to get the hotel people to get our room clean And to top it off a few days after leaving the hotel I got Covid which I’m sure came from your in proper cleaning and the air conditioning didn’t work in 90° weather

called to let management know that i would return to get my deposit back was instructed yo bring myself and i d. was never told that deposit had to be picked up on that day. never was told that if i didn't come that day that i would no longer be able to get my deposit.

he said if he gave it to me then everyone would be able to call and say that they wanted there deposits days later as well and i was in the middle of telling him I'm not just someone and that i had spoken with him the first time i called her remembers the conversation with me and he's just being an ass about it there's no reason he can not give me the lousy 50 back .

m. I was giving a room it was to room 220 I went to the room I opened the door there was paint chips and paint drippings all over the carpet the bed was not me the furniture was not up against the walls I reported this to your office at the front desk which I had to wait 20 minutes for your one of your employees to come to the desk they were nowhere to be found they issued me another room room 202 when I made my reservation it included a microwave and

a refrigerator I have purchased food milk drinks and etc because I was under the understanding that I would have a refrigerator my room did not have one I notified the office they said that they would send one up it never happened an hour later I contact the office once again they said they would send one up it never happened that shift went…

Flies all over our room. Not clean. No shower curtain. Disgusting towels. Dirty room. I have never stayed in such a place as this. Outside dirty with chairs around. Very bad. This was in Luverne MN. Asked to get refund and leave and would not do.

I have anxiety and was not good for me.

Wyndham A long story but I feel we were wronged by Wyndham and their procedures. We made reservations on July 28th morning through Wyndham reservations phone for July 29th through August 1st at the Super 8 by Wyndham Lacey Olympia area.

We arrived after a 7 hour drive at 9 pm. Was told at that time didn’t I read the sign on the door that said no rooms available. I said I had reservations and was told to bad, 1st come 1st served, reservations didn’t mean anything.

Went out to the car which standing next to me was a person with a gun and a person sleeping on the lawn in front of us. Called Wyndham and only part was open was reservations, I went through and told my story to that person.

Sorry we can’t do nothing for you then hung up. Called back and told my story again, this time asked…

I stayed in Ashland Wi this weekend the room was in my boyfriend name. We were driving to this location when we called to make a reservation. 00 for 2 nights. We asked if we needed anymore money when we arrived we were told no.

We checked in late because we drove 5 hours to get there. When we checked in we did not have anything to sign they just gave us our room key. The next day his card was declined at a gas station.

60 not once but twice. We called the hotel and we were told the manager was not there. We asked to have the manager called and have her come in so we could have this explained to us. We arrived at the hotel the guy behind the desk( someone that should be fired) he showed us paperwork we never saw or signed said something about a security deposit.

We asked again to see the…

I made a reservation to stay at your location of 1550 South Gilbert Road, in Mesa, AZ for tonight. Unfortunately, my sister, her husband, and my niece showed up on my doorstep unannounced, and I had to cancel the reservation.

It is impossible to get through to the hotel directly. When I dial the number, the choice for the desk is "2," when I press 2 I am instantly disconnected. The only way to get any response at all is to hit "1," which is to make a reservation, and they can patch me through. I called and was told that I was out of luck, I was stuck for the entire payment.

Is this customer service? I did not ask for my relatives to show up unannounced. I looked forward to my night there but it could not be.

Please refund me the cost of that night. And please see what is going on with…

IM PRETTY MUCH HANDICAP HAD KNEE SURGERY SO IM ON A WALKER AND CANT STAND FOR MORE THAN A MIN IM IN A MOBILITY ROOM ALREADY HAVE A LAW SUIT AGAINST LIFT WHICH IS WHY I HAD TO HAVE KNEE SURGERY AND THE SHOWER. IS BROKEN THE WATER SHOT ME IN THE FACE FROM THE HOUSE LINE I SLIPPED AND ALMOST FELL NOW HAD I HURT MYSELF AGAIN KNOWING IM NOT EVEN SUPPOSE TO BE UP LONG THIS WILL BE ANOTHER LAW SUIT ADDED ON TO THE OPEN CASE I HAVE GOING ON NOW I TOLD THE HOTEL MANAGER ABOUT IT HE CAME CHECKED IT OUT AND

THE WATER HIT HIM IM THE FACE I CAN BARLEY WALK AND IM ON A WALKER WITHOUT IT I CANT STAND OR MOVE HE TELLS ME WELL IM SORRY WE HAVE NO OTHER ROOM THIS IS A MOBILITY ROOM AND HE ACTS LIKE HE DOESNT CARE I CALL CORPORATE AND THEY CALL THE FRONT DESK HE SAID TO THEM HE’LL GIVE ME A DISCOUNT BUT IVE…

The super 8 in Bowling Green KY Cumberland Trace Road exit 22 is selling drugs the owners , receptionist and house keeper are all involved

There is mold in my room. I have had to change rooms twice because of mold on the walls, ceiling. And the room I am in there is mold on the walls, ceiling, beds, and the pillows smell moldy. There is no exhaust system for the bathroom.

When I told the front desk, he told me to open up the door. The humidity in Georgia is very high in the summer.

Reservation were made thru the Expedia bundle for my trip on 7/11-13 to stay at the above hotel. On website the hotel looks clean and great. Upon arriving to check, their were homeless people in the front of hotel. This made me uneasy.

I went and reserved a room for two nights at Le Ritz. I let Expedia know what happened, they are great, but the hotel would not agree to a partial or full refund. Confirmation only show #SH. Itinerary #72341825362039 can you help with this issue.

If I could give this a zero star I would! There was bed bugs roaches dirty towels and no air in my roo !! And I have pictures to prove everything I just said, they even had a conjugal visit written down on paper at registration…I got a photo of that as well!

This place should be shut down, I left and I want my refund!

My husband reserved an room for out of state tech worker with his credit card. When he picked up the tech worker at the airport he gave him the information for the reserved room that was in my husband's name.

This worker stayed at the super 8 for 2 days. When he checked out the tech paid for the 2 day stay on his own credit card. 91. 91and wanted to know why. Well this person said he did not know and would have to call back and talk with supervisor.

He called again the supervisor said that he could not help him that the computer was down. He called again and he was told that it was for his night stay. He told him he did not stay at the…

The front desk attendant Ashley that works the late night shift in Danville , VA is drunk or high every night and has several different men who look like drug dealers come in and out of the employee office. I witnessed one gentle man enter the restroom with her. She was very loud.

I find this to be very unprofessional and trashy of her and Super 8 as a result.

On 7/10/2022 I visited the Super 8 location at 4600 east Morgan avenue in Evansville, Indiana around 10 pm looking for a room for the night. There were 2 gentlemen working at that moment- The older employee was sitting outside the entrance in a folding chair facing the parking lot, possibly smoking ( it was dark out, so I don’t know for sure) - he was watching me approach.

As I entered the building, the 2 were talking and the younger worker held open the door without acknowledging me as he carried on his conversation. com but that I just wanted to check out the location in person before booking a room.

” In a sharp tone of voice. I reiterated that I was just there to check out the facility in person first. ” while looking at me with an impatient facial expression. I responded that I…

52 to 7356 I felt that they should have paid for the whole night my confirmation number is 86692 capital e capital D 0 3 7 2 5 2 please respond to my complaint and pay for the whole room also my back is a little sore because I did not sleep comfortably and I perspired all night

The manager desi Oliver didn’t ask my for when I came to motel and she turned me away saying I wasn’t a local and then she refused to let me speak to someone above her for the last 3 days even said gave me a different name

A program reserved a hotel for me and when I went up there I recognized the lady as someone my ex cheated on me with and she harassed e over the phone and tried to run me n him off the road at one point. I didn’t know who she was but me n him broke up so she had an attitude when I was there and purposely turned me away even though my hotel pay was paid for.

Then I called back to speak to the manager and at first she refused and ask idk I can’t speak with her and I told her I didn’t want to cause it’s issues between us and she continues to argue with me over the phone telling me the manager will tell u what I said and she got loud so I hung up.

It’s the super 8 by the Waffle House in Jonesboro. She was very unprofessional arguing with me a customer when she could’ve simply gave the…

July 4th around 8:30-9am I returned dirty towels and set them on the counter, the receptionist with long orange nails, ask me rudely to get them off, I apologize and put them in the dirty laundry. She blew her nose twice, got up retrieved my towels and I was telling Faye, friend on speaker phone that she didn't even wash her hands and I had cov19 already, twice.

The receptionist came walking fast behind me threatening me to pack out cause her co-workers told her I said was taking about her. I said I was, you have no mask on your blowing out mucus and hand me towels like I ain't worth you sanitizing or washing your hands and spreading germs.

Inconsiderate, disrespect and abuse of authority. She followed me all the way to the back we're my room is 246 threatening and harassing me saying…

When we got checked into our room on July 2nd there was some liquid all over the mirrors the fridge and microwave had not been cleaned in I don’t know how long the floor had not been swept, we requested a room change which they moved us to a smaller room that was way worse. I’ve attached photos of the garbage behind the toilet the dirty floor in the bathroom something all over the tub and walls the dirty microwave and fridge.. The broken dresser as well as it was missing awhole drawer and the smell was horrible

While talking to the desk clerk a maintenance man didn’t like the way I was talking and decided he wanted to fight with the customer I have to threaten with me with killing me know they should be afraid because he has a body called the cops he disappeared somewhere and I was so afraid for my life that I just left couldn’t cancel my reservation but I’ll never stay with Wyndham again

while talking to an employee. Lobby is locked. front desk untrained.. this is at super 8 in florence SC.

I had left my room to go pick up my boy friend and his brother who was visiting and while I was gone the cleaning ladies had came in and were still doing so when we returned. So we were all just standing in the hallway (mind you my bro in law was very tired from the bus ride here and so we're we it was very hot outside) so

I proceed to relieve the cleaning ladies and tell them thank you but we'd like to just go inside and out of nowhere the manager comes up and says "It's our policy that we have the right to go in your room at any time and I don't want visitors that look like that (he nodded toward my boyfriend and his brother) at my motel" I literally couldn't believe my eyes or ears.

I felt so bad for my bro in law his face turned red and I could tell he was so embarrassed.. I've never…

This Super 8 hotel in Concordia Kansas is being run into the ground. The Hotel is old and outdated. We experienced stains on the sheets, holes in the blankets, the room is not properly cleaned. There are water stains on the bathroom ceiling.

The security entrance does not require a room key to enter the building. I am very disappointed with Super 8 for allowing this hotel local management to operate in this manor. I am originally from Concordia Ks and I am embarrassed for the community!

Hello, my name is Kristen Dunlap, My husband and I booked a room at your motel for the weekend in Fredericksburg. This morning the cleaning ladies knocked on two separate occasions but we were still using the room and we let them know and so we didn’t leave till about twenty minutes after the second knock.

Upon leaving the room for the day it was a bit before noon, I saw the cleaning cart a few doors down and we locked our doors and left. I was not given a ( do not disturb sign ) when we checked in.

When we arrived back to our room today around six we were appalled to see that our room door was WIDE open and the curtains were drawn. Now we still had all of our toiletries and all of our clothes, suitcases and accessories still in the room. Which means our room was wide open for anyone to…

Systems went down around the time I tried to check in. Told me to wait outside, which looked sketchy and unsafe at night. ) I couldn't cancel it with his help, so I had to cancel the reservation online. But I got charged. 00 dollars.

Hopefully I can get a refund. The tech being down is not his fault, but if I can't even check-in or sit safely inside to at least wait till systems are running I want a refund obviously. I felt very unsafe.

My boyfriend was there a couple of days ago yeah get a room there everything was done well well when he got therethey not let him to get a room without I'd they charged me 78.84 now I would like that back on my card please and told some guy what happened he had accent he very rude hung up on me so please need that money back

Myself & my friend was in our room that we had gotten to spend time together in. The room phone rings. The office guy says I need to come down & sign paper for the stay. I said I'd be right there then he starts rambling about a lady asking for my friend .

He said this lady wants to speak to him. I had no idea who the person was nor why he was giving info nor inquiring to me. Since it shouldnt be given out in the 1st place. He said his 1st name & I replied what are you talking about . He rambles on.

So I get dressed & go to the office. As I'm going to office theres a truck and a person outside where we parked our vehicles taking items from my guys truck. I went on to the office signed paper went back to our room and they was outside our window saying all sorts of things toward my guy.…

I usually don't write reviews, but I decided to write it to warn people about this despicable hotel and its staff. If I could give the hotel minus 5, I would. Please, Please avoid this gross hotel. I booked three nights but only stayed two.

Starting with the room, it smelled horrible, like they have not cleaned it in years.

Also, the bed's sheets had holes and stains, which looked like body fluids, and the covers were ripped n old. This hotel really doesn't care about their customers or keeping things updated and clean. Worst than a hustle. The bathroom was disgusting, there was mold all over, and the floors had dirty spots everywhere and pubs.

Also, the curtains had dirty white spots all over; I did not even want to know what they were. The hotel is in a sketchy area so sketchy that…

It was the worst place ever, smoke detector hanging out not functioning, phone didn't work, it was like pulling teeth to get fresh towels and washcloths daily, then curtains didn't close well, woke up 3 am to find some weirdo watching 4 woman sleep, key cards didn't work half the time. but the absolute worst.

Where Bed Bugs, they really tore one of the girls up in our party. Now having 4 women share a room , you should make sure they have plenty of toilet paper. The bathroom room was so small you could shower sitting on the commode.

Please clean this place up.

The web site says coplamentry breakfast and well there was only stale funny buns orange juice minus the orange and the house keeping took half our dirty towels and left the other half on our counter yukk when we called the front office was so rude we use to stay here year's ago and now we remember why we no loner do. Would really appreciate our money back

I have visited the pevely super 8 hotel and people Missouri. ge refuses to take any action. And I have a video of an employee that was high on drugs on the job while making breakfast dozing out and getting hair in the gravy.

Also shaiq let's employees stay in rooms for free and in rooms with other addicts knowingly. He refuses to correct the wrongdoing and behavior. He lies and cover for drug trafficking and say the cameras don't work. He knows very well what's going on.

Please help with this matter and issue. It needs to be addressed looked into an investigated. I can give estimated dates times room numbers names plate numbers and vehicles people delivering and selling drugs in and out. Feel free to contact me if you want more detailed info or if you have any questions I'd appreciate…

I stayed May 7th, 2022 in Billing Montana at Super 8. The motel sink and tub were stopped up and there was mold in the room. When I complained to the desk clerk she told me maintenance would come down later.

I had taken pictures to show her the room since no one came to look. She then told me she was sorry and the manager Steve would be calling me on May 9th, because he was not there at the time.

I have not received such a call at this time. For the amount that was charged for the night in that room, I should not have been exposed to this amount of uncleanliness. I had to take Benadryl due to m y being allergic to mold.

Motel disgusting. Can not believe this room is offered. I won’t bother to go into details as I do not believe any effort is made to investigate this motel. Bottom line NEVER stay at motel 8 again. Spread the word.

When my husband and I were stablish in #14 room suddenly about 8:50 PM the manager decided to move us to the #12. My husband was already in bed watching TV and I was ready for a shower. We were unhappy but we moved.

The room was filthy, carpets and chairs full of spots and stains, tv didn't work! When I complained the manager invited to leave the hotel and give us our money. I didn't accepted. He send another chair and vacuum the room.

Next day the housekeeper clean the room as best as she could. Today he called the police pretending that we didn't want to paid for today's day just because they didn't charge the 3th day during the reservation

The front desk need a 100 deposit. I was told I'm the only one who can pick up the deposit when check out. The front desk made it very clear I'm the ONLY ONE who can pick up my deposit.

They give it to who ever they want. I want my 100 . Not my problem they gave it to someone else. Super 8 guaranteed me that I was the only one who can pick up deposit . I don't understand why they think it's okay to give my 100 dollar deposit to anyone but me.

They were really rude . I was following the rules it's super 8 who did not follow there policies.

After staying at this establishment for 2 months and spending $3,500 on my last day while not there an employee Rico entered my room before checkout time and removed some of my belongings several items were not returned to me. The owner BJ was aware and did nothing about it. My vehicle windshield was also damaged and owner covered it up for the employee who caused the damage.

Rate my week stay?!?! -0- I checked into a super 8 in davrnport iowa! Stayed one week! EEvery single morning i was harassed to check out, pay a early check in fee plus deposit. EEvery day i was there and i think i paid late fee check out twice!

There is no such thing as a extended stay at the super 8 hotel in davenport !! II went through a 3rd party to get a good rate and the manager there was rude, unprofession, and down right mean to myself and my partner about using a 3rd party so

she felt she needed to charge us $130 a day to get back the money she lost from the 3rd party rate! She is the worst person you could put at the front desk! She even smokes outside the front door but yet its a non smoking hotel!

MMakes no sense at all to me ! Her customer service skills are ny far the worst…

I stayed at the super 8 in wheat ridge Colorado for 1-2 weeks. I checked out on 4/15/2022 my friend that is staying there cleared it with the front desk for me to stay in their room for a short period of time until next and then I would get my own room.

Lupe the head housekeeper said no the next day. Last time I checked head housekeeper doesn't make those decisions. It should be management or the front desk employees. I was a GM of a hotel. So it's odd to me that a housekeeper is allowed to treat people with such disrespect.

She even very unkind to me. My room was fully paid before I checked out and I did not damage anything whatsoever in room 235. Her type of behavior will lose that hotel business. I think that she needs to be repramanded or terminated for her lack of good customer…

Hello, my fiance and I have been staying at your motel on 58th and Broadway in Denver, Colorado. There is a employee that works for you in the front office. Two days ago I could hear yelling and cussing going on outside.

I can hear this employee cussing and arguing with a contractor that was remodeling one of your rooms. Yesterday I was peacefully replacing the front seats in my Infiniti and he walked up and asked what I was doing. I explained I was replacing my front seats.

He told me I cant be working on my car in the parking lot and to make sure I clean up my mess. I apologized and was already being clean leaving no mess. Today I was adding antifreeze to my car when he walked up and said I was leaking oil and messing up the lot.

I explained my radiator has a small leak but I use a…