Super 8

Never have I been to a super 8 anywhere in the usa that they charged me a $100 deposit per room. I've spent thousands of dollars with super 8. I will never use another one anywhere in the world again.

Super 8 has just lost a valuable customer.

We arrived with 2 small children to be told to wait because there was a fight in the second floor. While waiting we observed people / employees smoking in the lobby area. The police came and actually told us it’s not safe for kids.

We had to leave because of the issues. So far we have not been refunded the money. There was no way to stay there.

Dirty and dusty, no breakfast, BAD BED

My reward number is196081143C. I filed a complaint but thought you would want to see this. We are homeless, but manage to come up with the money to put a roof over our heads. 00. And got treated like shit.

I don't make up stories I'm sure there side is gonna sound better. I do no know right is right and wrong is wrong

Pevely MO SUPER 8 not really sure on the guidelines but I know I've stayed at the same location from January 6th to the begining of March and never have I ever had an house keeper come not only twice to my room within 2 hrs but the 2nd time didn't say housekeeper like the first time loud enough to wake me up but proceed to open the door quietly as if they were sneaking in and seen that I was present they slowly closed the door and

was heard opening and shutting another door VERY SNEAKY Went to talk to this guy I guess who is the owner told them what happen and he said he would review the tape I gave him some time went back down and he said she was doing 2nd rounds it was only 2 seconds that she opened and shit the door but that was it no call out nothing but in my own experience 2 seconds…

We would like a refund. We stayed in room 222 on 3026 Washington road Augusta,Ga, the door room was left open bc the door didn't lock, the tv never worked,,

Got the room about 12 , lights went off at 2 and stayed off so I left and asked for a refund or a partial refund and they wouldn't do it cause the beds had been laid In !!!! Ridiculous!

Made a reservation and paid for my room with Priceline. 00 more. They insulted me and said I can ask Priceline for my refund. 5 hours to get my refund from Priceline and will take a week to process. The people who run this place are Hindu and they are racist because they jerked my reservation away from me agave my room to a Hindu patron.

Addicts roaming halls (banging on my door at 4am asking for a guy named mike), gangbangers selling dope. Cios circling patking lot all night. I'm a grown man but was too afraid to leave my room. Fridge, toilet, deadbolt all broken upon arrival.

Dozens of cig burns in blankets. Dogs barking in rooms. Debris and crumbs(possibly drugs) littering carpet. Told front desk in AM. She got defensive and made me out to be the bad guy. 96 dollars. Not a single minute of sleep. Terrifying night.

Was a prisoner in my own room. Even after sunrise the vagrants and addicts were still out in the hallways. One approached me and asked for money. Pretty sure some of these people live there and aren't guests. Maybe some type of halfway house situation?

Gangbangers cliqued up in hall talking politics. Could…

We always get a military or senior discount, but Deming NM would not provide one. They advertised a free breakfast online and they offered absolutely nothing for breakfast. 80 included the free breakfast, so we paid too much for this one night.

Advertising a free breakfast and not getting one is fraud. I want our military or senior discount deducted from the amount we paid and a reasonable amount deducted for the breakfast we did not receive. We frequent your hotel over others when traveling, but this stay was very disappointing.

Super 8, Roanoke Rapids, 6785 NC Highway 46, Garysburg NC, 27831 If you had a negative star I would give it. Whomever oversees this hotel should be fired. As a single woman driving home, I needed a place safe and clean to stay.

My mistake was to try and stay here. After checking into my room, I returned to the front desk and signed out. The cleanliness statement and photos listed on the website are nothing compared to what I walked into. (see attached) In the meantime, I have been fighting with getting a credit for the room, to no avail.

I was an employee at super 8 in Rogers mn I had been employed there for approximately 7 months, I have also been living there, since I had started there has been issues with cleaniness if the guest rooms and this information was given many times to the manager and no change I was written up for going over hours to work mind you I was working or I was asked to work even on my days off witch I had no issues doing this.

They also have employees that do not use toilet bowl cleaner when cleaning the restrooms also on many occasions the sheets would not be changed. again this has been brought to the station if Management many times guests have complained on many occasions.

People have left house keeping keys out again I have also done this on occasion and why I'm bringing this up it is because…

Forrest City AR 215 Barrow Hill Rd. 5 to 6 Feb 22. 45. Room 110. Seemed to be poor security. My wife went to front desk to get needed items. Toliet paper, towels, wash cloths, bath mat, soap, shampoo, conditioner, drinking cups, trash can liners.

No one seemed to know where the ice was. A man just released from federal prison,followed my wife back to our room and tried to come in. My wife could not shut the door, but, after talking to him about 15 minutes, was finally able to close the door.

He seemed very lonely after being locked up 18 years. Glad I was there as backup. -- The next morning my wife went down the break area to get coffee. A black man came in, went to the safe and took money.

My wife asked for some assistance and he said, I don't work here. -- Heater stayed on entire…

Before booking with Wyndham I message motel and asked about breakfast. Is attached. Sunday morning I went to office/breakfast area. No coffee juice fruit or anything. I asked girl at desk and she said she could make a pot of coffee if u wanted. WHAT. That ain't breakfast

Disappointed Super 8 chipley Fl

Checked into super 8 motel in Monticello Arkansas on 02-04-22 and we stayed maybe 10 minutes tops. We were there me, my husband and my 4 kids and when we got into our room there were roaches in the drawers.

We immediately went to the front desk to ask for a refund and got denied. I understood it was nonrefundable bit it was not our fault they had bugs. The pictures online are NOTHING like in person. Very upset and disappointed.

This was the worst experience I have ever had a hotel. When checking in the lady at the desk was so RUDE!!! We paid about $140 for the SMOKING Jacuzzi room. We get there to check in (booked online), she tells us it's a non-smoking room and would not switch us to a smoking one.

It was in no way our fault it was advertised wrong. We get in the room and turn on the heat. Let's just say we did not get much sleep with how much noise it made. So we get to checking out the room and all I have to say is GET NEW HOUSEKEEPERS!!!

The cover had stains on it and burn holes. The wall had a huge crack in it. The rack in the bathroom was poorly hung as well. We did not even use the Jacuzzi because all the towels and wash clothes had LONG BLACK HAIR on them.

Neither me nor my wife have long hair. There…

We are staying at the super 8 in universal City Texas and let me just say this since when is it ok for people to have a party in the parking lot with the music blasting and drinking and be rude while other people are trying to sleep because they have to work the next day but there's was no sleep for my husband or myself let me just say this the staff in the lobby was rude disrespectful and

when I called the front office they guy was rude and he hung the phone up on me but that ok I'm going to make sure he gets fired not joking there is still beer cans and other trash all over the place something needs to be done

We called the front office 3 times about people partying out in front of the hotel like it's there back yard music up load and these other yelling over the music just to talk to each other last I checked the hotel parking lot was a party area for people to party in this is ridiculous it is 11:00 at night when people are supposed to be getting some sleep because they have work the next day how is that possible when you got stupid people outside partying with their music of drinking in the parking lot of a hotel since when was that okay and

then the management up there at the front desk I called to make a complaint my husband calls and he hangs up on me how rude is that just cuz you want to let your buddies party in your parking lot of your hotel it's not okay when you have other hotel…

Mask and or social distancing is not being practiced or mandated even with the statement mandate. I asked a guest to please put her mask on in on in elevator as we could not distance enough. She told me no she wouldn't put a mask on,nor would she wait for another elevator because it was her "rights" not to wear one.

I have a mom with cancer, three children,and I'm here for an investment project which will entail a meeting with lots of other professionals who I'd potentially be putting at risk. PLEASE,PLEASE execute a plan to enforce mask. I had covid and do NOT want to endure it again.

Please enforce the law here at Super 8. Thanks for understanding.

I was staying at the Super 8 on 145th st. Omaha Nebraska. I stayed over a week and paid with a debt card. Then after that I had paid with cash. The front desk had charged me twice for one day.

Took it off Angel Padilla-Wills debt card and did not transfer it back to the card.. I will like to report this mishap

room was being entered when i would leave. left my kids there to verify and within 5 minutes of leaving somebody opened the door and entered without knocking or annoucing themselves. i notified the front desk and they didn't offer an apology and just said it wasn't her.

because of this I left a bad review. since leaving bad review I was charged and additional fee and told I can no longer get a room there. spoke to manager and was told it was due to the room being thrashed.

when asked how it was thrashed she couldn't tell me. manager told front desk to let me allow me to get another room.

I stayed at Super 8 Wheat Ridge on Kipling and I -70 on December 3 2021. And decided to stay another night December 4 2021 because a friend was going to meet me there. Upon arrival to the room I immediately smell cigarette smoke.

I left the door open and turned on the fan. I was exhausted and in a lot of pain and discomfort because I am disabled and the pain increased when I had to walk down 2 very long hallways to my room.

I didnt feel I could walk up to front rest and back again because it was far. I remained in the room And upon using the bathroom I saw dirty underwear behind the bathroom door and a cigarette butt in the toilet.

I stayed there and when checking out on the 5th of December I saw a maid who was cleaning the room next to mine and reported it to her and to the girls at the…

thank you Sarah &Alvin Poe

Dirty motel room,sink and tub,damaged window,overall maintanence in the room is below average.Guest service was polite and professional.

The lady who was working the front desk was very mean to my family and I. She said I had to many kids,(4 kids) which when we checked in they said nothing to us about that. 00. We ask the lady what we needed to do if a spill happened again and she responded I don't know.

I called super 8 to ask her what the extra charge was for. She hung up after I asked her what we were supposed to do next time. I tried calling her several tines and it just went to voice-mail.

So I went up to super 8 and she was no where to be found. We called the number and it didn't work. I feel like she blocked both numbers we were trying to get ahold of them on. Otherwise it wouldn't have went to voice-mail the other times we called versus the first time we called.

two months trying to return the deposit for dogs. a month later they returned half, two months have passed, but there is no money. thieves and crooks seem to be working in these motels

We had roaches in our room 108 at the Dublin Ga Super 8 Motel. Saw and killed one right as preparing to go to sleep and then one crawled on me while sleeping that night 11/27-11/28/2021. I killed it and put it in a tissue to show the desk shan’t.

They said they could not refund my $ and I would have to contact the Gen. Mgr. Dinesh Patel. She gave me his business card. I called the number and it was the motels main reservations number. No customer service. Didn’t care.

Told me I should have asked to change rooms at 3:45AM in the morning.

I would not even give this hotel one star. It's filthy and the worker at the front desk is hateful. My husband and I were treated very rude at the front desk. My sheets were not clean, the floors had bugs and I had to clean the toilet before I could use it.

The whole place is a mess. The balcony furniture was dirty. Hasn't been cleaned in a long time. You're welcome..... I cleaned my own room. I requested non smoking. The room smelled of smoke so bad we had to open the doors.

Can not stress enough that the little girl behind the counter needs quite a few lessons in customer service and needs to learn how to respect people. We left a day early and did not ask for our money back.

Maybe you can take that money and actually clean the room and get better help.

We stayed 2 nights same room 108 super 8 Texarkana Arkansas the room next to us both nights all we could hear was banging on the walls all night long my husband was sick and couldn't sleep from the banging. The overall stay was ok we plan on staying again if we could get compensation for the nights we stayed with all the banging

Insane partying and noise till 2am from room 122 in crestview Florida on freedom blvd by I10. Several complaints have been made to no avail. I have refrained from calling the cops out of respect for hotel but I guess since the hotel won’t handle this, after the guest has stomped around outside threatening to hurt any guest that complains about them, even calling my room to find out if I was the one complaining.

My well-being is being threatened and I’m tired of it

I paid for 2 nights at the super 8 on 7024 mccautcheon rd Chattanooga tn 37421 I paid for two nights early this morning about 4 o’clock and about 2 o’clock today we’re leaving and come to find out that the motel had the truck towed they said they knocked on doors but they didn’t and when I signed papers I had to put what kind of truck and

everything on that paper so they had our truck towed and then put us out the room a few minutes ago and double charged me for my dog and will not give me my money back so now this motel here has cost me $179 plus another dog fee that I had only paid once this morning and now paying $150 to get our truck out of impound because they towed had it towed they did not tell nobody this morning where to park and

what to do in this news and that now I want my…

I feel I've been discriminated against by the front desk clerk. I'm sure not many white people have this issue but I feel I do. I used my Wyndham rewards to book a reservation at the super 8 in Denver Colorado.

5888 Broadway Denver co 80216. Everything was good until I called the front desk to find out how much it would cost to extend my stay and was told to hold. But wasn't put on hold because I could hear the clerk and another female discussing personal outside of the job topics.

I'm sure not realizing that I wasn't on hold I was actually still on the line. So I hung up and called the front desk back. The clerk answered my second call saying" I don't know why you hung up and called back I already told you to hold on" I replied saying excuse me I don't appreciate the attitude from you…

Repeat Unauthorized Charges To My Credit Card,Suspicion Of Unathorized Access To Room,Personal Property /Valuables Stolen, Harassment By Other Guests/Adjoining Rooms. Requested Guest Records Cross-Reference.

Jennifer hoover Hayes tried to sell me meth while she was doing it talking about she's not worried about drug tests, she has fake pee.in Chattanooga TN

I was told on my arrival They didn’t have my nonsmoking room available for my reservation. They had sold out earlier that evening and my room was no longer available. Offered a smoking room at higher price which I refused.

Said I wouldn’t be charged. 28 and they refuse to refund me. Have spoken to clerk and manager and they keep telling me to call back and speak to someone else but refused to tell me who. Super 8 Roanoke..

looking at reviews this seems to be something that has happened other times.

First time I spoke to clerk she acknowledged their mistake and she would clear with manager and I would be refunded. Now getting run around.

The Super 8 in Henrietta NY should be condemned! It is appallingly filthy and reminds me of a Crack House! Stay Away!!

Super 8 by Wyndam (727 44th St SW, Wyoming, MI 49509-4432)

Constant noise in hallways. At 11 pm police evicted the occupants of the adjoining room. I overheard the owner complaining to the arresting officer that the occupant had disabled the hallway security camera in order to conceal "possible drug sales and prostitution." For a half hour after the police left, the owner talked in a loud voice on his cellphone, directly outside my room. When I called the Wyoming community policing officer, she acknowledged multiple police calls in the past month and an ongoing problem with illegal activity for the past two years. OTHER NOTES: Large gatherings of unsafe people (not patrons) in parking lot. Rear entrance does not lock at night (and according to previous reviews, has been broken for two…

And my complaint is I pay my money to go visit or have a hotel room super 8 in front of your front desk people allow other people that are not renting my room to get keys to my room I had things come up missing wallets cigarettes etc then I have friends that rent here in Burlington Iowa and I am now being from Burlington Iowa super 8 because they assume that I'm a prostitute because I know too many men I have a lot of male friends yes a lot of male friends from other towns that come and

stay in their hotels they have no right to say that I'm a prostitute and they have no right to ban me from this establishment Mrs Francis printing five is the one that is assuming this I want something done for everybody to know that the super 8 is judgmental they let people in your rooms they play games…

I stayed there 2 1/2 weeks ago I witnessed several of your employees sitting outside by the pool smoking pot. And the language your front desk people use specially your manager Lisa everything that comes out of her mouth is f... This f...

That screaming and yelling at her employees in front of our guests is very bad business plus u can here the front desk girl's talking about all the men guest they have slept with there is this the kind of business super 8 is running I stay very frequently with super 8 and if this is the way I run your business I will not be staying with you guys anymore and I will be letting alot of people know that stay with super 8 how it is ran word of mouth is best advertising the super 8 I stayed in is in Lebanon Missouri I hope this gets looked into most of your…

On our arrival yesterday we came into our hotel room that we paid $82 for and found hair in the bathtub and my fiance went up to ask for a refund is I'll just covid-19 stuff I don't know how well they've cleaned any other rooms in this hotel and didn't prefer to stay here after we seen all of the woodlands walking around the parking lot then she was told and no refunds are available with no other explanation or anything and

that no other rooms were available so we were basically told to leave after 30 minutes of being here without a refund $82 after the guy decided he would come and look at the tub to see he then asked my fiance to see his pubic hair to make sure that he didn't shave it and leave it in the tub I was astonished I couldn't believe what I was hearing especially after the…

Stayed at Super8 in Richmond VA. The room was a filthy pit, ceiling in bath room leaking and peeling, holes in the wall rusty lighting fixtures, bead spread and carpeting smelled horrible. never stay in one of the motels again .

I have been here since July 27, 2021. If it wouldn't be for convenience I would find another place.. I have my 2 dogs with me. I don't have a problem paying for my pets. The problem is being charged 20 dollars a day.

This is the first Hotel that charges daily with no limit to there charge.. to date I have nearly 500 to have my pets with me.. Both of my dogs are trained and house broken.. I am harassed from the first day and each and every day I am here.

I am contacting my attorney this is outrageous the money I am being charged for my dogs..

It was difficult to communicate with the person taking the reservation. She was hard to understand and hard to get her to understand what we wanted. Then, around 12:30 am we were awakened to a woman screaming. That went on for about 10 minutes.

We called down to the front desk and we said we were going to call the police if it didn’t stop. She told us to do what we wanted but she was going up to check it out. It was very disturbing and it was hard to get back to sleep.

The next morning there was a woman sleeping on the floor in the hall. We asked the gal at the desk what that was all about and she said the room she was staying in had a lot of people in it so she told her it was ok to sleep in the hall.

We also asked her what the screaming and commotion was all about in the night. She…

I am the spouse of a United States Army combat veteran. Our family which includes an 11-year-old boy, is currently homeless. We are guests at the Super 8 Motel in Fairview Heights with a 5 night stay beginning yesterday through next Tuesday. We are working with the St. Louis Department of Veterans Affairs and waiting placement into permanent housing through their Supportive Services for Verteran Families program.

We chose your hotel for temporary housing because your brand is advertised as being supportive to military and veteran guests by offering a discount for their service to our country and because a continental breakfast is offered. It's with deep regret that I must inform you of a disturbing and apalling incident that occured with your general manager, Penny, this morning.

My…

July 21, 2021 Our extended family stayed at the Super 8 in Tomahawk, Wis. from July 15 -18, 2021. I am using this format to let you know about our experience. I also shared some of the issues on your email requesting a response. Check in. Easy and courteous. Explained how breakfast worked.

I asked about the Wyndham points and the clerk looked up the number and applied them. Since we did not have a “group rate” I asked for the AARP or AAA discount and handed her my cards. Family members called me when they arrived home and realized they did not get the discounts requested at check in.

I figured out that I did not get my discount either on the final receipt. There was no way to see if the discount was applied on the preliminary receipt given at check in. Room keys: We were careful NOT to…

We was on the road for 6hrs it was really late when we tried to find something we found the super 8 online drove there its nothing like pictures no pool rooms smell so bad and the rooms are not cleaned at all well took the air for ever to cool down we would have found something different but it was 2 am and we were very tired

Front desk clerk was rude. Then we get to our room which was room 103 and when we opened the door it smelled like nothing but sewer. Went to use the sink and a piece of pipe was missing so no water at sink.

The bathroom was not clean. Floor not clean and the bottom of the shower was almost black and a huge ring around the tub and faucets were also bad. We checked out and went to Holiday Inn. If you want any of my business ever again this situation needs to be MORE than RECTIFIED.

I expect a quick response and serious compensation. Money back and a coupe stays comped or I will never be back and I patronize your business again and I can’t believe what we walked in on last night. My husband Kyle took care of the paperwork so you can look it all up and look at the room!!!

Front desk clerk was rude. Then we get to our room which was room 103 and when we opened the door it smelled like nothing but sewer. Went to use the sink and a piece of pipe was missing so no water at sink.

The bathroom was not clean. Floor not clean and the bottom of the shower was almost black and a huge ring around the tub and faucets were also bad. We checked out and went to Holiday Inn. If you want any of my business ever again this situation needs to be MORE than RECTIFIED.

I expect a quick response and serious compensation. Money back and a coupe stays comped or I will never be back and I patronize your business again and I can’t believe what we walked in on last night. My husband Kyle took care of the paperwork so you can look it all up and look at the room!!!

Arrived at my room full of smoke smell. I could not possibly stay in that room. So I requested another room. Lise said there was no other room available so I said I would leave and requested a refund as the room was unusable.

The room was not inhabitable from a health standard. Sincerely, Elsie Patrick

Super 8 on Engle and snow Rd. there were at least 50 people who saw this in your hotel I paid $90+ $100 deposit for a room the night before. A friend was staying there from Oregon. In next room.

I was in my car outside room waiting for my friend to return in my van with my clothes and shoes from laundromat and YOUR EMPLOYEES WERE SCREAMING AND THREATNING ME THEY WERE GOING TO KICK MY ASS??!!! THEY CALLED ME A JUNKIE AND A HOOKER,, SCREAMED IT BUT, AFTER POLICE ARRIVED THEY ARRESTTED THE ONE LADIES SISTER AND THE OTHER GHETTO EMPLOYEE KEPT MY BELONGINGS IN THE ROOM!!!

I WANT MY THINGS AND COPS SAID IT WAS A DOMESTIC THING AND LEFT!! I DONT KNOW THOSE PEOPLE. IM A RETIRED ARTIST AND IN 30 YEARS OF TRAVELLING HAVE NEVER SEEN OR EXPERIENCED SUCH UNPROFESSIONAL TRASHY PEOPLE. ABSOLUTELY LIVID…