Taco Bell

Holland rd s plaza tr va beach va on March 9 223ni was in the tb and the man was very rude and nasty over a order I had on the computer concerning 2 salad orders of one I did not receive dine in she stated I only ordered one checking the orders she's incorrect never offering an apology or nothing rude rude made me a terrible taco salad will NEVER GO THERE AGAIN POSTING ON NEXT DOOR APP and facebook I want my money back for te sorry salad

The grill cheese deluxe box here is not the same as it’s advertised online and on their drive through board! The manager was very rude as i questions my items because it did not match what’s being advertised!

I placed an order thru your app however I did not received it. I want my money back. Please refund me.

Employees told me I must use the self kiosk and they COULDNOT take my order any way else. This is pitiful

Did not receive order. Filed multiple complaints via app and phone. Still waiting on refund for over a month. This is ridiculous! Mount Pleasant, TX location Order number-940489 Spoke to corporate on 2/24 for refund. Today is 3/10 and still no refund.

I have waisted more than necessary time on this deal. Please refund. Thanks!

I ordered a Nacho Bell Grande combo thru the drive thru with no tomatoes on my taco or nachos, and extra nacho cheese on the bell grande. Got home and realized they didn't put extra cheese on my bell grande and my taco had tomatoes on it.

Drove back to the store's drive thru and and showed them my order and the receipt and was approached my the manager asking what the issue was. I told her I paid for extra nacho cheese and didn't get it and no tomatoes on my taco or bell grande but still had them on it.

She began to argue that there was cheese on the bell grande and I kept telling her I paid for extra cheese and it wasn't put on it. Told her I didn't want tomatoes but they were still put on it.

I asked her for her name and she said it was Faith. After continuing to not address the issue…

Location in Ocean springs Mississippi on Bienville boulevard have tried to go to this restaurant four times in the past 2 days and neither of the four times were we able to get service reasons beyond no service is at capacity changing shifts or not having any products.

I am a lover of Taco Bell but the ones I will go to is shrinking! Service is getting past terrible. $ kicked area! I deliver for Doordash and I've just about had to write them completely off my route when I'm on now.

There is one in particular that I am not going to anymore because of who I believe is manager which makes it worse! So I hate going there to 4315 university Dr in Huntsville AL but I took a couple orders last night because I seen they weren't busy and well I know why but

I did so I pull up to drive thru which I hate and the speaker says sorry we are closed like it always does and I waiting a few min like always and guy answered and we said Doordash and he told us to pull up and got there and was told that they are out of cinna bons for us to see if customer still wants it…

This will be the 3rd complaint, I’ve received NO communication to this point.

When we went through the drive thru, while ordering there was multiple moments where the employee would go silent for 45-50 seconds. (No line, 5 minutes to take our order from the start).

Upon arriving to the window, we were not greeted for another 5 minutes. When the employee opened the window, she stuck her hand out (probably for payment) and looked at me, no words. Fast forward another 5 minutes, the employee working the window has her back to us the entire time. My girlfriend and I both saw the rest of the staff hustling, while she sat on her phone back to guest.

After another 5 minutes, (15 minutes in drive thru) we politely knock on the window to get the employees attention because her back is still to…

I was missing several items, an otem wasn’t prepared correctly, delivery time was extensive, delivery driver told me that delivery time was delayed because doordash app guided him out in the middle of nowhere instead of to Taco Bell so he had to call Taco Bell for directions

I come in for a job interview on March 7 2023 ,at the Hamilton store in Sioux City,IA ,my appointment time was for 2:30,I arrived around 2:10 ,there was one car in the drive thru ,I walked up to the counter and stood there for 10minutes and nobody would even talk to me ,there were 3 people there ,nobody even asked if they could help me ,if that is the way they treat there customers, I cant work at a place like that .

I was a breakfast manager for 3 years at another company and we never treated customers that way or crew . That is totally uncalled for ,I could have worked for your store and been a very good worker for you if anybody would have talked to me.

I just thought you would like to know about your workers and management at your store,thank you for your time and I hope you can find…

I walked in to store 29660 in Shrewsbury , Mo. around 7:15pm. I was told I would need to order from the kiosk. It was my first time doing so. I ordered a burrito Supreme with lite. onion,lite red sauce,guacamole jalapeños special ordered sides.

Everything else as is on menu). After placing my order I did not receive a receipt. When asking about the issue I was somewhat ignored. Upon waiting one of the line cooks tried to hand me the wrong order. I sat down and waited 15 minutes.

I approached the counter and asked about my food order and mentioned again about not getting a receipt because I did specify (print) receipt. Was told then that kiosk didn't print receipt. I asked how was I supposed to get one? They replied email. My food finally arrived....

The wrap was torn in half and there…

Got dinner at Taco Bell in south hill Virginia last night, our food was horrible, only a tiny little bit of lettuce and meat in the chalupa’s and tacos, I have pictures to show, this is upsetting cause the prices have gone up so much, 6.50 for one chalupa. Had worked a 12 hour day wasn’t about to go back out for a refund, have had many bad experiences there in the past, but this was the worst! I feel so ripped off!

HELLO, I WENT TO TACO BELL ON MY LUNCH 1/2 HR. TODAY AT 1835 MENDOCINO AVENUE, SANTA ROSA, CA 95401. #030934 THEY HAD NOTHING TO ORDER BUT PRETTY MUCH BEAN BURRITOS. I ASKED FOR EXTRA ONIONS AND THEY HAD RUN OUT.

THEY ALSO RAN OUT OF TOMATOES, CHALUPAS, BURRITO SUPREME MAKINGS, POWER BOWL SUPPLIES. I FINALLY ORDERED A TACO PIZZA AND IT CONSISTED OF BEANS A LITTLE RED SAUCE AND WAY TOO MUCH CHEESE. WHY DON'T YOU JUST CLOSE THIS PLACE DOWN.

SEVERAL PEOPLE I WORK WITH GO THERE DAILY BUT THAT IS NOW GOING TO END. 00 ON BEANS AND CHEESE.!!! I WOULD LIKE TO BE REIMBURSED PLEASE!! THE PERSON WHO WAITED ON ME DIDN'T GIVE ME BACK MY DEBIT CARD UNTIL I ASKED FOR IT.

I ALSO ASKED FOR HOT SAUCE SINCE THERE WAS NOTHING ELSE I COULD HAVE ON IT. HE MUMBLED AND GAVE ME THREE PACKETS. I GUESS…

EVERYONE WAS VERY RUDE, WAITED AT THE SPEAKER 10 MINS BEFORE FINALLY TAKING MY ORDER EITH NO ONE IN FRONT OF ME. HEARD EVERYONE LAUGHING AND CURSING AS I WAS GETTING MY ORDER TOOK. TOLD ME I COULDNT GET SAUCE BECAUSE I DIDNT ASK AT THE SPEAKED AND REPEATEDLY SLAMMED THE WINDOW IM MY FACE.

WOULD NOT GIVE ME NUMBER TO CORPORATE. I AM VERY VERY UPSET WITH THIS CUSTOMER SERVICE

Bad customer service and delivery of food never came! Will not be supporting them anymore!!

Got my food wrong then when I got my order there was a black hair underneath the gordita had to throw everything away and all I got was a sorryb

The Taco Bell on 716 east market st akron ohio needs addressed ASAP for their employee behavior!!! I went there at 11:25am on Tuesday March 7th to grab lunch and was greeted very rudely with a woman saying “what you want, we ain’t takin big orders and we ain’t got no drinks” I then

began to place my order and she said “we ain’t got that either” so I continued to ask “what do you have” she said “we ain’t got that, I can’t stand these motherfucking people” FIRST OF ALL, I am a customer and I was pleasant with such rude service given.

If I or anyone would treat our customers in this manner at my workplace we would be fired IMMEDIATELY. She needs reprimanded for her actions she presented today and most likely every time she works. It was disgusting. Do you really want a person like this…

This restaurant is convenient because Its close to my job. But they are always messing up on my order and Im always missing something. Ive been paying extra for nothing. 59 for a burrito supreme. They gave me a bean burrito with extra onions.

Ordered the Mexican pizza combo with a Dr pepper. Absolutely no tomatoes on my order as I'm allergic. And I got a chicken quesadilla with two soft tacos. And a red slushie. Drive thru made me pull over thinking I'd was getting fresh food..

I wait over 30 minutes for my food. My slushie came out melted. Ice melted in my drinks. The Mexican pizza was absolutely horrible and with tomatoes all over it. It was melted to the top of a crushed box.

The inside beans were hard as a rock. And it looked like a catastrophe. My soft tacos had tomatoes all over them as well. The qesodilla had a sprinkle of chicken and globs of the spicy sauce. End story it all has to be trashed.

Very disappointed and left hangry. Tried uploading pics but it won't let me

People won’t take orders being awfully rude to customers saying that she’s not going to take any orders from customers and foul language

A couple of months ago I was in the Taco Bell in Dardanelle, Arkansas and I am a pastor, I heard the most vulgar language from an employee to another employee in everyday conversation and they did NOT even try to hide it. I have eaten at this Taco Bell ever since it was first built.

BUT I have not been back since. This is way to much, to have to listen to this kind of language when I am trying to eat. I walk out without getting my food.

I was an employee of Taco Bell in Defuniak Springs, Florida and was fired as of 9:33 pm 3/6/23 out of retaliation, constitutional rights violations and bullying by a General Manager, Assistant General Manager and Manager! These are the things I had to put up with as an employee of Taco Bell in Defuniak Springs, Florida! I was a hard working always on time employee and believe that something should be done about this situation!!!

The location on 30th and Busch in Tampa Florida 33604. It’s 8:07pm and the lobby has been locked for a hour. Unexceptable! Everyday it’s like this. If they not going to open the lobby why are they open. Who sits in drive thru was king gas whine lines are 7/8 long.

I’m not ever coming to another Taco Bell it’s something wrong with EVERY location. This don’t make any sense.

My wife, two daughters, and grandson visited T B 029491 at 3:39pm on Monday the 6th to enjoy a meal together. We all ordered and combined it on Order #052599. 69 for my wife's Crunch wrap supreme, the #4. 00.

We were informed by BRIANA, shift lead, that she couldn't do anything as we had not caught it in the ordering process. She was firm and rude with my daughter. I then visited with her and she was unbendably the same.

I suggested that her response was unacceptable. Unlike the online refund policy, she held that there was no way to process such a thing at the register. I suggested that in my more than 40 years in retail management, you adjust to…

Rudeness! The lady could not hear us and we could not hear her. We have hearing problems and MOST DRIVE INS tell you to go up to the window if you have a hearing problem! The lady was very rude, and we will never go to that TACO BELL in Delmont PA. again…….

Ordered a chicken power bowl paid for chicken power bowl. No chicken! Extremely disappointed. Could not go back to complain I had to go back to work.

It takes up to 30 mins in drive thru EVERYTIME I decide to come. I have to make sure I give myself an extra hour before work to make sure I am not late for work.

Found hair in a throat food Taco Bell on Lasalle Road please don't eat there we had to throw all our food away last night we complained and the lady that works there was very rude she does not have people skills if I was a manager of any Taco Bell I would look into firing her

50 then when all these was going on she was being super rude to point she throw my food at me and slam the window closed when I ask for some sauce and she rushed me when I was ordering!!! Very disappointed

I did not receive my right item and no one is contacting me back

Taco Bell. Blythewood sc. I went for dinner. Got home and my food was wrong. I ask for beef chalupas with no sour cream no tomato. They all indeed had sour cream and tomato on them. On top of that.

One of them was missing half the shell. And all of the food was COVERED in grease. I called the store at 7:09 pm. And I explained the situation. The lady I spoke to kept interrupting me before I even finished what I was saying.

And said “WE DONT EVEN USE GREASE” and got aggressive. I said well there was some sort of liquid DRIPPING FROM my tacos. Her attitude was unacceptable. I told her I wanted my money back. She said “well you have to come up here and MAKE SURE you bring your receipt” I ask to speak to the manager.

She said she was the manager. I want a refund. I’m attaching pictures of…

Today I went by Toco Bell on Frayser Blvd in Memphis TN. The person on the mic at the drive thru window said there was no lettuce, tomatoes, small , medium or large cups. So why are they even open?

This happened around 6pm Sunday 3/5/23.

The regular tacos I got had like 1 teaspoon of meat a little lettuce and maybe 10 strings of cheese. Not worth the money I paid.

3150 Sycamore School Rd Fort Worth, TX 76133 United States There is a man that works here that had an issue for me calling Taco Bell to inform him our order was wrong and packaging was literally horrendous. He told us we were in the wrong after I read the receipt to him no one in this establishment was in uniform which is besides the point, but we waited in drive thru for 10min with 1 car at the window.

When calling the man told us to “come thru so he can handle it” after thinking it over going there for a correct order to possibly get spit in our food is not worth it with such an aggressive attitude. We ordered a total of 5 items only to receive flour tortillas.

After looking up this store. 5 stars. Either management needs to be corrected or this store needs to be cut down.

Every visit our order is wrong or missing items and employees incredibly rude

YOUR MANAGER SARAH WAS VERY UNPROFESSIONAL AND CUSSED AT ME AND REFUSED TO PROVIDE ME MY ITEM OR MONEY BACK AFTER I HAD TO RETURN BACK TO THE RESTAURANT AFTER AN ITEM THAT WAS FORGOTTEN, SHE TOLD ME TO GET THE FUCK OUT HER DRIVE WAY, AND CLOSED THE WINDOW ON ME. I HAVE THE VIDEO OF HER CUSSING AT ME AND CLOSING THE WINDOW This was located taco on arch road in Stockton ca 95215

Well I don't know what to say, me and my wife were humiliated during our visit to 426 west Dixie highway in Elizabethtown KY. Ok so my driver door won't open and window does not roll down. Power at home is out due to bad weather so we had went through the drive through in reverse, so my wife could order easy and be able to roll down her window.

We were not being nasty or rude and I guess the manager or shift leader just really didn't like that this was how I had to come through to get my food. He told me it was against the law and that if I wanted my food I would have to go back around the line.

So we expressed we were upset but we went ahead and went back through, we were very hungry. When I get to the speaker we had let them know we were the ones that had to go back through, now some…

I was a victim of racial abuse. On Friday, March 2023 at approximately 10:00pm I went to the Taco Bell at this location : 18415 Woodfield Rd Gaithersburg, MD 20879 United States. I was inside a white coupe car and I was received by a hostile young man.

When I paid for my order at the window the man at the register asked me for my name then the crew behind him came at the window and started laughing at me after I said my name was Luis. I ask that you investigate what racial jokes were made about my appearance.

The man who took my order was a middle eastern man with a beard. There were three other men behind him who also came to the window to laugh at me. I want a formal apology from taco bell and specifically from the crew that made me feel racially abused at the drive through.

I will be…

They forgot my cinnamon twists that I paid for

I just got a cheesy rollup which was terrible. It wasn’t made properly at all. The cheese wasn’t melted, it was COLD and went all over the place creating a huge mess and leaving nothing inside. It literally opened up as it wasn’t melted together anywhere! It was horrible. This is completely unacceptable.

Upset Customer

I was at your drive thru on 2/28/2023 at your store in Lapeer MI. There was a male handing out the orders and a female standing behide him, I think she was filling the drinks, with hardly any ice. Which was why I ordered a drinks.

I had to ask for a straw and my receipt when I did the female rolled her eyes. After I left half way home I looked for my cinnamon twist.. There wasn't any, I was going to eat them on my way home as I was hungry and had been shopping all day.

They had even give the wrong receipt. That's not the first time this has happened. The next day my stomach was cramping and I was sick. It had to be the meat. And that's that's not the first time. That has happened to many people in this area. com

At 2:17AM on 3/3/2023, manager “Amber” (or “Ashley”) at Taco Bell location 1111 S Wilmot Rd Tucson, AZ 85711 claimed to have not received 2 DoorDash orders/tickets that I was picking up. Manager claimed their systems were not down, they ‘just didn’t receive them’.

I suspect this was a lie as they sounded very sarcastic. Several other DoorDashers were unable to complete orders because of their claims.

I went to tacobell in Ware Ma, tonight for dinner, I went through the drive through as I always do. I live roughly 6 min away by car. I had three cars ahead of me, I was in the drive through almost 30 minutes.

When I finally arrived at the window I am told there is no mild sauce at all available! 00 worth of food and I drive home. I go inside open the bag and pass out the food to my spouse.

his tacos were ice cold! like not warm at all. the Chicken power bowl was also cold as ice. I went straight home. I feel like my meal sat without heat for the 30 min I waited in the drive through.

There is no way in the six min it takes from the parking lot to my house all my food went from fresh hot to ice cold. This happens more often than not at this location. This is why I am speaking up this…

The taco bell kfc in Lincoln Alabama is the worst Taco Bell in the world they make Taco Bell’s every where a bad name the staff are disrespectful arrogant lazy and rude and never make a order right they close at 12 pm but y is the freeze machine down and cleaned before 930 pm also why do they pull almost every car up to try to help with drive through time I’m sorry but

i used to work there in 2016 and we were never like this how did they get to where there customer service is shit excuse my language but it’s bad I ordered a crispy melt and got a chulapa

I am a worker at Taco Bell for the K-Mac corporation a franchise company in Oklahoma City off of Western and 27th St. I was sent home because I asked to eat a bean burrito when there were no orders and everything was stocked.

The second assistant the daughter of the general manager was being extremely rude and kept leaving the line to go order food from a different restaurant as well as to go to the lobby and hang around with other workers while I was left alone at times to take care both dining orders and drive-through.

I was told that you are not allowed to eat any food from the store while you’re working you have to wait till you get off. I have never heard of this policy in the six years I have worked at Taco Bell they also tried charging me for a drink it was a freeze but it’s still a…

I've gone to the same location twice now (two days in a row) and they messed up my order both days. I'm so freaking tired of giving my money just to not get what I ordered. Do better!

I don’t like to complain. I’m a very understanding person. I’ve worked fast food and know how it can be, but my order from Taco Bell was horrible. We were missing 6 items. I went through the drive through but noticed I didn’t have everything I ordered and paid for.

I went inside to get it straightened out. I still left with missing items. I couldn’t even eat my meal and my kids and mother could barely eat theirs. The food was soggy and was missing ingredients. The wrapping was stuck to out food. The quesadillas wasn’t cut.

The whole experience is unacceptable. I spent $40 on food that was so bad I couldn’t eat. I’m very upset. Please do better. I didn’t even feel comfortable feeding my children the food.

I went to taco bell and stood at the counter for 15 minutes. No one acknowledged me even when I said excuse me please I would like to place order. Nothing. I would have ordered at kiosk but they did not have my order at the kiosk.

It was the worst customer service I have ever had. Newport Ave. Pawtucket RI. You need a greeter behind counter that has customer service ethics or at least a person who will acknowledge you standing in front of them. Aweful

I got my food and it was Luke warm and tasted old like it was sitting around for most of the day.