Taco Bell

I ordered and paid for cinnamon twists. They were not in the bag. I did not notice until I got home. The taco was not wrapped well and tomatoes and lettuce fell out and were in bottom of bag.

Waited in line for 20 minutes to get 6 tacos. After waiting, my wife and I both got food poisoning. Also, the drink machine did not have CO2 attached and we were not told.

I arrived at the Taco Bell in Kankakee Illinois right off the interstate and when I got up to the window she told me she could not take orders I asked her why the reason was and she asked me to repeat what I said she said huh and I repeated it and asked her why she couldn't take orders and she hesitated and said because our systems down.

This has actually happened on several occasions at the same Taco Bell with the same manager on duty or drive-thru person I feel like they say that when they don't want to work because it happens a lot also they tell us that they can't take cash at the last second a lot.

I was stupid enough to place an order online and it was wrong twice I'm beyond angry, and there were and still are no tomatoes in either crunch wrap, I should have just cooked dinner!

On 1/2/2023 placed online order at the 6343 W Jefferson Blvd address in Fort Wayne, In. The Mexican pizza was missing when I got home. I called and spoke to the manager Nick and he said sorry a new employee left it in the warmer but that I could pick up another just let them know that Nick said so.

On 1/8/2023 when my husband went to get the replacement pizza along with additions items that he ordered a lady named Stephanie denied him. She was rude, dismissive and actually took an order while he was telling her about the issue.

He is not a confrontational person, but I do not mind engaging when the actions and attitude are unjustifiable. I called the store when he came home without it and he told me about his negative experience with her. As I tried to explain the problem to her she said…

The service we received was HORRIBLE!! To start off with while at the speaker outside LESTRICK (cashier's name) was rude. He definitely had an attitude. Then when he handed me the bag of food at the window, it was the wrong order.

I then went park and my mother went in with the food and receipt, stating that he gave us the wrong order. He then takes the SAME bag that my mother just brought back in that was the wrong order and brings it right back outside to a vehicle that was parked a few spots down from me.

He is definitely not customer service friendly, and in my opinion needs to find another job!!

The taco shells are way too much corn flavor takes away from the dish that I ordered unless I have a lot of sauce this was a very bad tasting lunch

I love Your food but they seem to put very little meat on the tacos and every thing else. They show the food busting out on the commercials but that is everything but true. I would go more often but I get tired of being short changed on the food. Thanks for listening.

Please try to make the experience better. Larson Hebert.

Your employees are very rude your kitchen is very nasty you go in it's hard to get customer service, your employees is very vulgar cursing a lot and being loud.

Taco Bell 1112 Broad St Sumter SC 29150

Worst ran Taco Bell anywhere…. They say “only EXACT cash payment “ we’re only do door dash or mobile orders, we have no Mexican pizza, the lobby is CONSTANTLY locked , employees are rude and make up things….. like they’re changing shifts so they’re closed for “shift change” whoever owns this franchise is LOSING so much money and customers. Another Taco Bell in town is WAY better.

We went to supper at Taco Bell in Burnsville NC, to say the least they were very rude and so loud! The one running the register was so loud and more concerned about the customers at the counter i my self stood there till I was ready to leave and another lady and gentlemen as well before she even came towards the counter! They were like four that was more concerned about talking than working as far as I’m concerned they could be cleaning something or waiting on customers!

Horrible service, at three levels. Ordered on app, which is horrible for sending complaint, and ordered for pick up. Upon seeing at store doors locked and completely ignored by staff. Went through drive through, no answered speaker for at least 2 minutes, so go to window and told I print went to wrong restaurant.

After providing name and order number (which apparently they do not use) I was told they did know about me order until someone from the back said it would be ready in a few minutes and they would bring out to the curbside spot. I had an employee yell from the middle of the parking lot something what seemed like getting your food ready, then yelled from sidewalk in front of store ( across the parking lot) telling he told me my food was ready.

While waiting I had enough time to…

Friday January 06 2023 my spouse and I visited the 550 King St N, Waterloo, ON N2L 5W6 location.

We had ordered a value box which came with the beef burrito, one taco, beef chalupa a fry and a drink with 6 additional soft tacos.

We got our food and sat down to start eating. My husband took a bite of one of his tacos and said something felt "off" so he opened it up and found what looked to be lettuce core inside... So we pulled it off the tacos and continued to attempt to eat them. Once we just couldn't handle it any more because the quality was just so atrocious, the meat was strange tasting... I went to complain to the service worker. I asked why there is what looked to be lettuce core in the tacos and the other food that requires LETTUCE. She explained that they "ran out of lettuce" so…

Worst customer service of any fast food place. They were extremely slow and rude taking my order, even though I was patient and friendly. Was given the wrong drink and when I went back and complained they yelled at me to get out of their drive through.

The girl in the window was extremely rude and screaming at me. I asked for a manager and was told no. I was asked for a refund and was also told no and to leave. When I called to complain to the manager I was hung up on by the manager himself.

I have made a complaint and tried calling nothing works!! I had a very bad experience in a Taco Bell and no one cares! How do I talk to someone and get my complaint heard and action taking!

I ordered on 12/22/22 late night me and my son we had 2 orders and the first order was fine but my son's order was messed up he asked for no tomatoes and they still put tomatoes on his food so when I called and spoke with a manager she said she would just replace the whole order just write her name and come back when I can do I went back 3 days later with my sister and

it was a extremely rude manager cause trouble she was acting like I was lyin about what the other lady said and I'm like why not just call her and ask her then so she gets mad calling me bitches and she threatened me she threw my receipt at me and all and ran to the front door like she wanted to fight me and

I wrote a complaint that same day me and my sister and a manager named Stephanie called me back saying they would…

Ok I was in the drive thru here in bemidji MN and after the drive thru I parked in the parking lot to see if I had all my food and I realized there was a few things not there so I go in the store with my receipt and see if I can get the food they did not put in the bag and

the store manager asked me to bring the food in and they would remake the whole order over so i gave them the food and then they asked for the receipt again and I already have gave it to them then the manager says I never was in the drive threw and I was trying to get free food and I already payed 24 dollars for my food they lost my receipt they said and

I never got my food they never remade it or anything so that day the manager says only way I can resolve it is by contacting the cooperate so that day I left the store…

I am extreamly disappointed to hear so many stories of cashier's rounding up to the nearest dollar and giving what should have been customers change to the taco bell foundation. while I'm sure the foundation is great work, taking someone's change without their consent is just plain stealing.

is theft the taco bell way now? I personally had this happen on two occasions and just blew it off, but this morning I read an article about it happening routinely. Shame on taco bell. Stealing customers money is NEVER ok.

The manager instructed the persons working in the drive up to not allow 2 orders from one car. The manager in my opinion is causing the company to lose money. This Taco Bell is located in Indianapolis,Indiana or may be considered Speedway, Indiana on Crawfordville road and near High School Road

Placed order online and was told to give name at speaker. Waited at least 10 minutes till I got to speaker to place order. I finally get to speaker and she couldn’t even understand what I was saying. I said online orders for Jamie.

She said what and what did I need. Again I said order for jamie and she went offline and then after a couple of minutes she said Pull forward. We get to window and she has her back towards us and then turns around grabs our order and puts a sticker to close bag and then turns to us and hands the bag out the window and said thank you.

How did she know that was my order. She didn’t even say anything. Very rude and bad customer service. I go there at least three times a week. When we drove out the line was on the road to turn into drive thru.

They gave me food that I know had to be left over from their lunch service. It was awful! Cold, rubbery bean burrito. The beans had started to dry up inside the rubbery, hard tortilla. The Mexican pizza had been sitting quite a while too!

The Oakland, TN KFC/Taco Bell should either have new management and employees who know how to do their job, or close it down! This is not the only time it has happened and half the time, you can't order from both menu's, they are only serving one or the other.

I am tired of spending my money there for nasty, cold food! I will not go back again.

I waited in drive through for 30 minutes to get a burrito that is the size of a taco with very little ingredients.

I ordered online and when I got there, the lobby was locked and I was told they had no order for me. They charged my card and did not refund. Calls and emails go unanswered. It has been over a month with no call or email back, they kept my money.

Went to Taco Bell in Hamilton Ohio on Main Street, I ordered a number six, I asked for the two chalupas to be steak. And she asked me what I wanted to drink I told her she read back my order I wasn't done with my order yet I want it extra steak on my chalupas so

I asked her she said okay it cost me $14 and something for this meal because I added extra steak that I did not get there was hardly any stake on it I took pictures but I can't download them to this app to show you I don't want anything that I don't pay for but if I pay for it I want what I want.

I tried to call the Taco Bell and they never answered. So how do you make a complaint otherwise coming to this. Thank you very much.

Went in drive thru all tacos were soggy tried calling the taco bell and no answer I went in to tell them about it they were very disrespectful and this is the third time it happening this is at the taco bell in Pendleton indiana and the manager that was disrespectful was named Susie

Store 031130 shorted me one grilled cheese burrito cost before tax was $4.69. On my way from VA medical center in Hampton VA, I stopped at Taco Bell because I had not eaten. Time 4:11:22 pm. I was charged $17.42. 15 minutes towards home in Williamsburg, I discovered my grilled cheese burrito missing. I pulled over to call the store. The man on the phone asked me to come back to the store to get my burrito. I told him I was halfway home and doing so would put me 30 minutes plus time in line to get a replacement. No way was I dribbling back during rush hour. He then hung up on me.

The cashier was Diamond D.

I would like refund or gift code for a free grilled cheese burrito. I normally eat from Taco Bell at least once a week. Never has Taco Bell forgotten an item.

I have always liked Taco Bell. I would get a big beef burrito with meat cheese and lettuce only. I would then get a couple of packets of mild sauce. Recently my husband and I stopped. They didn't have the burrito, but gave me what I requested.

The meat was old, a sprinkling of cheese and old lettuce. It was an old one. It was terrible!! what has happened to Taco Bell!!!!!!

I work for Door dash and had 2 terrible experiences. I went to the one off of parish and Carter road in Owensboro Kentucky and they handed my order that I was supposed to pick up to the wrong person.

When I asked the heavy set man about remaking it so I could deliver the food he said he cannot remake the food this caused me to lose money and cause the customer not to receive their meal. I then visited the Taco Bell on Frederica Street in Owensboro Kentucky and I pulled to the speaker to order the food no one answered.

I sat there for about 4 minutes without anyone saying anything so I politely kept saying hello to the speaker and still no one answered. So I drove around to the window to pick up an order for doordash and a man with tattoos and no teeth came to the window and I told him I…

My complaint has to do with the first assistant manager Jason at the taco bell in boonville mo. He does not deserve to be in a management position. He tried to fire me over an order I was poking fun at due to we were barried on our screens both sides he not only tried to fire me but screamed degrading comments and profanity at me loud enough it disrupted customers in the lobby.

He then follows me out of the building cussing and degrading me the forced me to strip my uniform in the middle of the parking lot in temps under 60 degrees. My rights as an employee have been violated my personal mental health has been violated and I feel totally degraded and not sure if I still want to work in a place where I was made to look bad and treated so poorly.

I feel Jason assistant first manager…

I work for DoorDash, tried to pick up an order on 1/2/23 in Troy, Missouri, store lobby open but no one on front line, finally grabbed someone after 10 minutes, was told there were 2 orders ahead of me. 30 minutes later I finally got my order, multiple people waiting at counter with NO ONE even trying to wait on them.

Why is the lobby even open if they aren't going to wait on customers? DoorDash contractors just lose money going here, and I'll do my best to have that restaurant removed from DoorDash vendors.

The TB in Sebring and Avon Park Florida are the worse. You wait 45 min to an hour for your food. They never have any help, one cook and on cashier and they are as rude as it gets. They can’t keep help, must be management.

I’m a doordasher and I refuse to go to those stores. They have a rule that drives thru and lobby first, if and when it’s open, usually closed, and doordash orders are last, the people have already paid, it’s like doordash food doesn’t count, most dashers won’t go to these stores.

32 from me. I order fries from the Fresh Pond NY location. I called them. They said WE RAN OUT OF FRIES. Then they proceeded to tell me they were not responsible for giving me a refund. How can you keep funds when you did not complete the order.

The person I talked to literally told me it was doordashes responsibility, even though I did not order from the doordash website. Unacceptable behavior from Tsco Bell. I have contacted the Better Business and Consumer Affairs. I am also joining the class action lawsuit against Taco Bell.

Crappy service…… pants hanging off bottom….. OMG…. too much to text. Nothing open and inviting about this staff.

The Taco Bell in Miami Fl 966 SW 8 St , I have been there a few times and is terrible there was no ice no napkins no toilet paper the hand dryer doesn’t work the food is cold the soda is flat and the service is bad too, please take a look at this location because is a popular location in Miami.

Out of roughly 100 mexican pizza's I have received probably 80 correct purchase because I always asked for extra beef, an additional .90 cents and extra Three-Cheese Blend, an additional .60 cents. That make it an additional $1.50/mexican pizza. That make is roughly $120.00 out of my pocket that you have received. In addition, I complain every single time that they are not putting the sauce(s) that I requested in the bag. Again, tonight, NO SAUCE. I even told the girl at the window to please make sure I get the sauce(s) because I never get them and she said, I will make sure, sir. NOPE. So what are you going to do? The TB I use is:

10989 Lebanon Rd. Mount Juliet, TN 37122

Training obviously never happens at this place!!!!!!!!

Tim Dougherty

Placed online order. Got there and they were out of my food. Can't get refund was given phone number hold time is 308 minutes

Extremely poor management and overall service. Lies and says they are basically out of everything when they don't feel like taking you order. Rude and unprofessional and seems to know that nothing will happen to her job for being an absolute disrespectful ****.

This is ridiculous that this is allowed to keep occurring and she still works there. Read your google reviews!!! It's not just me saying this by far. I have written before and no response by you!!. To call in to speak to a person on the phone the wait is 193 minutes to complain!!!

Missing items from order, can’t get a return call or email concerning this natter

date of order 1/1/23 4:03pm order # 962434 my order was wrong not to mention items where missing instead of an apology or a coupon as I requested your manager Mya who was working that day tried to act like there were two customers whom had the same order with the same name and that she packaged it herself instead of accepting her mistake.

when advised it wasn't the right order and if it was possible to get a coupon for her mistake she replied we don't do coupons when asked for corporates number for a coupon she replied I don't have it when I suggested I'll Google the number to request for a coupon she responded you go do that very rude and unprofessional for a manager she needs to be fired and replace by someone who can do better if I have ever said that to my customer working as a rep…

Waited in line for 30 minutes. When approaching the drive thru order they tell us they can’t take anymore orders. This would be the third time at this specific location that we’ve had issues. Another, sending us on our way with half our order after a 45 minute wait.

Trenton Ave Findlay Ohio taco bell. Was in restaurant tonight to hear the manager yell at a young lady employee. The trash was overflowing and she got in trouble for asking to empty trash. Myself, husband, and another customer heard.

We helped by finishing the trash job for her. I said something to the manager about it and in return I got yelled at. We left at 7:50 pm to hear him tell the customer trying to get in that he was not dealing with people anymore drive thru only.

HE NEEDS TO BE FIRED FOR HE ISNT MANAGEMENT MATERIAL!!!! I would like a call back from head office

Went inside to enjoy lunch with my friend. There were only 2 other people inside. My friend ordered, then maybe 20 seconds later I ordered. Hers came out in less than 2 minutes. Mine however wasn't even started 5 minutes later.

Went up to the counter to ask when I can expect it & was told it would be a while since they had online orders to do first. To be honest, the urge to slap the so-called manager was hard to fight.

I'm a 60 yr old woman and this person was so rude. And lied to me numerous times. Told me there are only 3 people working when I could clearly see 7!! I will NEVER go to this store again as long as they treat their "on-site" customers like this. Truly shameful and unacceptable.

There is so much more to this but the bottom line is the manager at this particular store is…

I pulled into palmetto Taco Bell 640 10th Street East palmetto Florida. There were employees out in the parking lot with the music very very loud dancing in the driveway I had to wait for them to move to get to a parking spot.

My wife was nervous about this and was scared to get out of the car. I went in to order my food I started the counter for at least 3 minutes with the manager and employees looking at me two or three times no acknowledgment.

I had to go over to the kiosk to order my food when it was ready they brought it upside down the counter turned the milk away still no acknowledgment. It's very sad to see what this company has come to looks like I'll just go next door to Wendy's from now on.

Feel free to contact me

Every time I come here I always get a cup carrier. This time I was basically refused one. I asked multiple times to the employee and manager that were at the window. They proceeded to just hand me the drinks.

One of the worst services I have ever gotten.

I went through the drive thru and order 2 of your crunch wraps meals cheyanne was the one who took my order and i specifically ordered it with no sour cream i get home and there was sour cream i then proceeded to call in and make a complaint and one of the staff members hung up on me so i called back and asked for the manager the manager got on the phone and

i proceeded to ask for the corporate number and instead of giving me the number he then hung up on me i will not be returning to this place of business again since these are the type of people your company hires

taco bell is supposed to start serving breakfast at 10 am. I waited another 10 minutes and they didn't open. Then I called to ask what time they open and they said they only open at 11 and that they don't serve breakfast.

Went to Taco Bell in Billings which “supposedly” was supposed to close at 3am. Went there right after I was done my shift and arrived at the drive thru at 2:48am and they refused to take everyone’s order that was in line stating they were closed already

I was ordering my food for a person that was in my car they had a disability so they tool a little bit longer I order a number 6 and the lady ask am I done I then ask am in taking to long they said they only have like a few minutes to take my order there were no cars behind us and also I was only waiting for the person I was with to order it takes him a sec because he has disabilitys this is unacceptable taco bell was really rude so

I had to leave I left and went somewhere else I told her tell their boss they lost out on my money the worker said oh well it was 830pm to around 9pm 12-31-22 I'll never go there again a person that has dissabiltys should not be treated that way east Toledo oh taco bell are rude and shouldn't work with costumers

My online order I picked up was wrong!!!Wrong meat,wrong drink,hair in taco!!!!$26 wasted in the trash!!!Will never go back!!!

I’m so sick of your stupid racist commercials- between White and African American people! There’s always something slightly negative toward the opposite race! Just keep your commercials about your food and not race!