Taco Bell

I had to go back twice because my was was not accurate. There was no apology or any type of remorse for my inconvenience.

I took my father there for the first time. Our food was cold. The dining room was filthy as long as the restroom. Couple of employees were right out the door smoking with their gloves on then went back in.

Hopefully they changed their gloves. We were the only customers in the dining room. I was very unsatisfied with our dining experience. I've been a manager at restaurants and if any of these issues would have taken place in my restaurant my team would have been in trouble just for smoking by the door where people come in.

Hope you take care of this problem

We went to Tacobell on Union Ave just a few minutes ago. They threw our food in the bag and left food out. My fiance went in to get the left put food and they were very rude and disrespectful.

They didn't give him no receipt,they claimed they lost it when he asked for it. We asked fir a manager and they said they didn't have one present. The lady in the kitchen got smart saying he was lying about getting the food that clearly wasn't in the bag.

I don't know whom to ask for due to no receipt and no manager available. Can you please give me a call at 901-538-0494 or you can simply email me. We are not satisfied with our meal nor their customer service. Thank you so much.

I Made order at walk in on screen, not greeted at all waiting 15 minutes at counter before someone came. When I was approached me they informed me my meal would be read in 10more minutes. A month prior I was stuck in the drive threw for 30MINUTES.

manager. I went to pick up a doordash at union rd buffalo NY at around11:56am but store was close i knock on the glass to ask if it was fully close or can i do the pick up employee started screaming its closed its closed with my hand i make signals trying to tell her it was just a question she opens the door and

first think that comes from her mouth is stores closed dont you read english me being a latino felt that was very offensive i told her i just want a answer if the person already paid in the app how will he get his food while im trying to ask she keep saying its closed what do you want me to do after i ask again she finally answers call door dash app or send a message tell them do to maintnace we are close.

manager so bye bye i tell her really your not going to identify your self…

The Taco Bell on 117th Avenue Vancouver Washington has kiosk machines and when I needed help with the machine nobody would come to the front counter they would just say they did not know I tried for a good 15 minutes those machines it is not like everyone knows how to use them it would be nice if employees could help but they didn't seem to want to so somebody that was sitting in the dining room came and helped me nobody ever came to the front counter food was sitting on the counter forever after I finally put my order in I waited 25 minutes for my food which is very uncalled for it did not seem that the workers knew what they were doing they definitely did not know customer service I finally got my food took it home in my tacos were cold and

Soggy I will never eat or go to that Taco Bell…

I order food all the time on the app, there’s some concerns. As well as concerns with my food I received. 80 more for the seasoned beef. 50 off of the cost of that specific item and charge for the beef that way.

Secondly, I seem to notice (not just at Taco Bell) that when you get a deal on items, or bundles, the quantity of toppings or beef, chicken etc seems to be a lot less than if bought separately. At Taco Bell specifically, I ordered a build your own cravings box.

I ordered the Crunchwrap supreme, if you purchase that alone it can easily be a 2” thick item… the one I get in that box is maybe 1/2” thick and that’s being generous. My fiancé ordered a quesadilla and that is nearly $5!

It should have a decent amount of the chicken and at least spread it across the entire tortilla. I…

I just went through the drive thru window at the west plains store on Gibson, I ordered 2 bean burritos, 1 7 layer nacho fries, a Mexican pizza and 1 bean and beef burrito with sour cream. When i got home and looked at my order I ended up with 4 burrito Supreme and 4 soft tacos.

All of them covered in raw tomatoes which I'm allergic to and specifically asked for no tomatoes. 01 and I called to let them know what happened. The girl on the phone could've cared less and asked me to come all the way back to the store and get it straightened out.

I told her no because it was 6:30pm and that was supposed to be dinner!! I asked to speak to a manager and she laid the phone down and I waited about 10 minutes then someone hung up the phone.

So i called back and was told they were too busy to deal…

I received a gift card from you for $30 as we received an order a while back that was not ours and was all spicy, which we can not eat. Decided to use the card tonite and what a joke it was again!!!

Ordered the 7 layer nacho fries, 2 of them, and got 2 orders of fries and cheese sauce. Ordered 4 soft taco supremes and got 4 regular soft tacos. Not supremes. Ordered 2 burrito supremes and got old meat and beans.. And no sour cream.

I’m glad I had the card and didn’t spend money on this crap!!!!!!!!!!

Also added a Cinnabon coffee at the end as I wanted to try it and it was nasty flavored water… no coffee taste at all. My husband spit it right out. Maybe you need to get someone into the Rome NY location as I will not be back and will let others know as well.

Nasty nasty excuse for an…

I went to Taco Bell for Lunch and when I returned home I was missing an item so I called the location to let them know that I was missing the item and instead of seeking a way to fix the issue the worker, Jocelyn B, decided to be passive aggressive and say “well I packed your order and it was there and the workers at the window double checked the bag and it was there as well” she came with no solution until I explained to her that we emptied the whole bag and nothing was there and she proceeded with “will you be coming back today to pick it up, I’ll remake you another one. I will be here until 3 or 5!”

When I returned to the location she approached me with a smirk asking “are you the one who called about the pizza?” And she stated “ima need your receipt” she goes to the back and when…

I was in line at 3 pm waited for atleast 5 min before someone even acknowledged i was there. Was not an enjoyable experience ce

Taco bell 034567 are out of spoons, forks, and seasoning for nacho fries and they aren't letting people know until after they have already paid and go back to counter to ask for one or complain about the fries.

The Taco Bell in Natchitoches has got to be y’alls worst location. The past 4 times I’ve come to the drive thru, they’ve been out of all protein and tortillas. I visited an empty drive-thru this morning 30 minutes after opening, and was left sitting there for 3 minutes with no response.

I’d love to eat there, but it seems like I’m not even being given an option. All of the seasonal or LTO menu items are never available, theyre just refusing to sell food. I don’t even get why this location exists, the entire city loves the chain and hates the restaurant, seen so many facebook posts go city viral about it, especially recently.

Theyre an embarrassment to your company. I’ve never once reviewed a restaurant, but you guys literally have to be aware of your worst location. The ones in…

So I’ve been sitting in line 20 mins waiting for my order. This is unacceptable this is at south Euclid location in ohio

I ordered on the app for the 3 dollars fries and they said they didn't get my order so I had to cancel it and go through drive thur and order and paid twice what I should have paid fir extra fries and didn't get them just came down cause my mom died and can't even get my order right

Not serving Nacho fries, yet advertised everywhere.

No Baja mt dew yet no sign stating this.

Taco bell macomb il 61455

Just terrible customer service. Worst visit ever.

Taco Bell Kerrville Texas on 725 Sidney baker They advertise that they open at 9am so I get there about 845am and wait til they open I walk to the counter to order and stood there for 10 minutes all the while 3 employees getting food prepared for the day Finally about 915 am the manager walks up to me and says sorry we’re running late today My thoughts are why couldn’t they tell me 10 minutes earlier while I’m standing at counter waiting to order Further why unlock the door for business if your not ready for people to order and

be served food Is this called service lol I give this Taco Bell a F grade for customer service

I’m missing food that didn’t get put in my bag from Taco Bell. And I paid for food that I didn’t even receive by an employee named Ayrez I Location 9380 w northern ave Glendale Az, 85305

I went to order thru drive thru off of Cooley lake road in Michigan. Apparently the menu sign was on a timer. Not knowing what I wanted I asked to have the sign lit up. I was told they couldn’t do that. My response was how do I know what I want? Please lite it back up We can’t do that ma’am and if you keep yelling at us we are going to call the cops. Which they did.

Now I ask you. Is that the way a customer was supposed to be treated and disregarded?

Probably won’t be to pick up a couple tacos and burritos from Taco Bell ever again.

The most rudest staff and manager I have ever encountered.

I would have preferred to give you zero stars.

I always buy at your new location Taco Bell at tattersall Hoover Alabama location I went today order two nacho fries and vegetarian Pizza and explain I need veg pizza make sure twice they put meat I came back need beans only and on order appear extra beans extra cheese and extra tomatoes and pizza coast around $8 and complaint you need to take out those charges all I need veg pizza then they say drive around and

manager behave like I behave bad and tell me if you behave like this don't come to this store I say yes I am walking out I had all ready twice problem and you shoukd employee to charged right and don't tell loyal customer don't come to this location I am very upset with behavior of manager I told my whole family don't go this location and

told my friend too about manager hope…

Didn’t get half my order. All 4 Tacos I did get were soggy , the meat fell through. Nasty !! $31 order. I called customer service now 5 times to get a refund. Once a week. They tell u it’s handled. No it’s not.

5 weeks go by with no help ! Not one phone call. I kept calling.

Finally get the manager stating he mailed me a coupon. Nothing. Called him back. He told me he sent it. Still haven’t received ! now 6 weeks later. I am very upset on how this is being handled. No one cares

If I could give 0 stars I would. I ordered from Taco Bell on bethelview road cumming GA 30040. I placed an order at 7:07. My grubhub driver says that there is ONE employee working at this location. Apparently the inside is closed due to no staff.

It is 8:30 and he still has 7 cars in front of him. This is unacceptable. No franchise should be open with ONE employee. Where is management in this situation? I will never go to a Taco Bell again.

Terrible customer service

Some sort of issue at location at 1317 Reynolds Road, Toledo, OH. Driver of car ahead of me voiced multiple times that he needed to be let out of the drive through line. I was there for over 20 minutes, do not know how long he was there.

I went inside where I asked if there was someone needing help causing the line not to move at all. The girl behind the counter literally giggled. That location makes cars in line unable to leave the line (curbs on either side).

Worker locked door to inside of location, but nobody went out to put up sign or let cars know not to enter line. Major safety risk to customers to allow them to be locked into a line with no warning that they would not be able to leave.

I hope nobody has an emergency while sitting there. I found it to be completely irresponsible…

The Taco Bell in Wichita Falls that we went to on Saturday or Sunday December 18th was not accepting cash that is the most ridiculous thing I've ever heard You lost about $300 in business just during the time I was trying to order as other people were trying to order

Slowest restaurant out of all I have been too. I’m a DoorDash driver and I dread getting an order for Taco Bell in Whiteland, Indiana!! You will wait a minimum of 20 mins for any order, doesn’t matter the size. Ridiculous!!!

And no one is at the counter to ask for help or ask how much longer. You just sit and sit and sit and sit

I was working for Tacobell in the Lindsay location In California . I recently was told there is no hours for me and when asked if I was being let go the manger informed me that I wasn’t and had me sign a paper I don’t know what it was for but

said if I needed my job back then I could get it even though I told him I needed my job now he continued to tell me there was no hours and wouldn’t even consider trying to move anyone around to fit my schedule and I’ve been working there 8 months this manger just moved to that location less than a month ago!

Also there are multiple employees who are drinking alcoholic beverages while on the job and there are also employees who are under the influence of drugs while working that location was the most unprofessional company I have worked for !

Thirty people and myself waited in line from thirty minutes before close to a quarter after to pick up our doordash orders that we could see through the window were ready to be picked up. But when we asked for them, even though we could see them ready to be picked up, the restaurant said, “no because we’re closed.” Even though we could see the the orders were done and we were there plenty of time before they closed

i NEVER GET ONIONS ON MY BEAN BURRITOS. THIS LAST TIME I CONFIRMED THAT ONIONS DO COME ON BURRITO AND ASKED THAT THEY MAKE SURE I RECEIVE ONION ON THEM. WHEN I GOT UP TO THE WINDOW TO PAY I ASKED THEM TO MAKE SURE I GET ONIONS ON BURRTO AND HE SAID I WOULD.

I GOT HOME ONCE AGAIN THERE WAS NOT ONE KERNEL OF ONION ON ANY OF THE BURRITOS. I AM SO DIGUSTED WITH TACO BELL I MAY NEVER GO BACK. THIS HAS NOT HAPPENED ONE TIME BUT OVER AND OVER AND OVER AGAIN.

USE TO I COULD ASK FOR EXTRA ONIONS AND GET ONIONS ON MY BURRITOS BUT NOW THEY ARE CHARGING FOR EXTRA ONION (WHICH SEEMS RATHER CHEAP TO ME). I USED TO ABSOLUTELY LOVE TACO BELL BUT NOW IT IS SO FRUSTRATING.

YOU HAVE DISCONTINUED SEVERAL ITEMS I LOVED, DOUBLED YOUR PRICES, AND DO NOT PROVIDE A GOOD PRODUCT. BY THE WAY THIS IS THE TACO BELL…

I visited the Taco Bell north of Gainesville on I-85 (exit 137, it was a Taco Bell/KFC combined) in Georgia Wednesday 12/14/2022 around 1:30. I ordered 2- 5 layer beefy burritos at the drive thru as there were very few customers ahead of me at that time.

They proceeded to have me drive ahead and they would bring my items out to me. It was at least 10 to 15 minutes and five to six people after me received their meal. I proceeded to back up to the drive thru window to ask for my meal, while i waited another 5 minutes and have ask a couple of time for my items.

I then asked for a refund of my products. They took my card to refund, but another 5 minutes went by as I asked for my card back and if they could supply me with the store number, which they never granted.

Then they told me i would…

I am a doordasher and I had two orders from Taco Bell in front of the mall on Blanding boulevard this has been a 45 minute experience so far and still going I waited in that drive-thru line for 30 minutes when I got up to the call box I was told one of my orders was not there so I got on the phone with doordash after I had gotten up to the window and gotten my first order and pulled away doordash called me and told me they found my order so

I pulled back into Taco Bell and instead of going through the line again I pulled over in the parking lot and I called the person on the phone with me was extremely rude saying that they're getting a call from doordash every 5 minutes okay well they had to call about the order that they told me they did not have. Lthat has nothing to do with me all I…

I order number 6 almost everytime it's been tossed in the trash. The shells are so hard I can't eat them. The couple of times I did end up with fresh shells it was great. I think I'm going to give up on it over 11 dollars wasted more then once.

I visited a taco at 1775 e Colfax in Denver Colorado I asked for a receipt and employee refused and said he couldn’t print one even though he claimed he was a manager. My food order was wrong when I ate a few bites later and stopped eating because it was nasty and old my daughter wouldn’t eat her either said it was gross.

The order was wrong the food was terrible the customer service experience was not acceptable I even contacted corporate and told them about this said manager at this Taco Bell would contact me within three business days it’s been 5 and no response email or call. 10 refunded or a gift card to make up for the amount and an apology.

The closing manager at 8300 ne Vancouver plaza drive 98662 lectured me and a friend at 11:10ish on 12/16/22 for speaking loudly in the microphone at the drive thru after 3 times of saying what order we were picking up and the workers giggling having us also read off the order number the line took 40 minutes to move and the manager acted like it was all my fault and gave a 5+ minute lecture

Stopped at Taco Bell in Harford Co Md. 00 Was told they had NO Silverware No Napkins. WTH Had to stop at another fast food to get them. Is this something new???? If so…. No notice

I ordered the 7 layer nacho fries add steak there was no steak on it , I also ordered the deluxe box with a steak chalupa that I didn't get. All of my food that I did get was just thrown in the bag my Doritos taco shell was broken and my soft shell tacos were smashed this is unacceptable and a very poor customer service. I would like a refund or my order remade because I spent $18 and some change and it was not a pleasurable experience at all.

My husband and I went to Taco Bell the evening of December 9th, 2022. We were at the Norwalk, Ohio restaurant location. We went through the drivethru when there and when we first pulled up to order we took a couple minutes if that to order our food.

Once we had ordered our food I looked at the screen and noticed there was a extra burrito listed. When I started to say something about it a dif voice/person then what originally had greeted us loudly practically yelling and rudely interrupted me and repeated our order, but the screen was still wrong.

When the employee was so rude and loud my husband and myself looked at eachother in shock with how we were spoken to. We then pulled up to the window and paid for our food and I then asked for the employees name that was so rude and yelling and…

I went to taco bell around 9:30PM on Friday, December 16, 2022. I ordered 2 Taco and Burrito Cravings packs, 2 cheese quesadillas with no jalapeño sauce, and a Deluxe Cravings box. xx. As usual, they didn't give me a receipt and I didn't bother to ask this time since I paid in cash.

They gave me my freeze and made several other drinks while I waited for the food. One splashed everywhere and was cleaned up promptly. Nobody removed or changed their gloves the entire time. After several minutes, the man at the window gave me 2 boxes, one was significantly heavier than the other.

" and was told "Yeah. " When I got home, I found out that one box had 8 crunchy tacos and the other had 8 burritos. I never recieved the 2 quesadillas or the Deluxe Cravings box.

I purchased $25 worth of food and it was cold or not even made properly. My quesadilla was cold and the cheese not even melted on it barely any meat, the soft tacos had like one piece of meat on them and more lettuce than anything.

On top of that they forgot some of my items I had to turn around and go back to get. And the taco they gave me looked like the one in the picture attached .

I have been going to Taco Bell for years but Wednesday night I went to the store in Apollo Beach/Ruskin Florida and both the service and food was terrible. Don’t know if it’s just that store or just a sign of the times. Not sure I will risk trying another store?

Taco Bell in New Albany Ohio the lobby never open and when you have to order more than one order at same time they tell you only two separate orders would not take 3 separate order… Staff very slow

They will act like there closed or. Say the computer down ever day I have wasted alot of money for nothing the store closes at a certain time it is not right to have your customers pay for gas and time for them to lies this has happened everyday even got told to leave drive thruw and park somewhere else

They are unprofessional and don’t listen to the order and can’t take responsibility for their mistakes I am very disappointed

My family loves Taco Bell. We eat there atleast once a week.

However I’m sick and tired of it! The employees there are so rude! Not to mention there are always multiple items missing! I always go back to the store and let them know and they always have an attitude about it. Like it’s my fault!

Then by the time I get home my food is nasty and cold and it’s just a waist of time and money. I really wish they would get better people either better attitudes who actually want their job. And someone who will check the badges instead of just throwing the food in halfway open.

And if you ask for sauce forget about it. It’s to much of a problem for them to reach for that and put it in the bag! I’m so fed up and I’m so done. I have spent so much money and it’s just a waist.

5th time and they…

Since you brought the Mexican pizza back, I'm starting to visit you're store more often now .. over it!! Thank you for bringing it back... Thank you ..

I went to the taco bell in Fort Myers only 2 times and they messed my order up both times and not just a little, but ridiculously BOTH TIMES?? No fork or straw or extra avocado dreassing 1st time, so I literally couldn't eat my lunch.

2nd time, no avocado ranch AT ALL and no beans??? What is going at at that store???

I have ordered taco bell on Macon Rd in Columbus ga from door dash, my friend ordered taco bell Thru the official taco bell website, and it was night time and raining and I have a broken ankle, and I had to ride a bike, not to mention it was the last of both of our money, had no food that day, we were excited we finally were about to eat, and

taco bell no less, only for when I got there, about mile from here, where me and my friend stay in a shed cause we are homeless, only for the very rude employees and manager at taco bell tell me as I hobbled on my broken ankle out of the rain at night coming from my bike, for the very rude employees tell me that I they had no orders.

they still said had nothing. They lied I think the gave away our food. No order from you official web site or door…

Went to store 004882 for lunch on 12/8/22. Someone from that location copied my debit card number and tried to purchase items online. Received alert from bank 12/9/22 at 3 am. Very unhappy about this, Taco Bell used to be my favorite place to eat.

I am warning everyone I can about this, you should also be aware.

We frequent the Westfall, PA Taco Bell and have been happy with the food and service.

However, today we waited in the drive-through line for 25-plus minutes. We always order two Beef Burrito Supremes with Guacamole. He had the order wrong on the screen and said he would correct it at the window. When we arrived at the window, which by the way was filthy, he wasn't there, another lady was. 70. 70.

When we questioned her, she became nasty and kept talking over me. She made a show of deleting the original order and redoing it and said, "See!! 00. 70. Needless to say, we weren't going to stoop to her unprofessional behavior and continue to argue about it.

She practically threw the bag out the window at me. We didn't receive a receipt, napkins, or mild sauce packets. I went on their website…

On Sunday at 6:30pm I was greeted by a very rude employee at Taco Bell 1605 East Ridge rd Rochester ny 14621. She explained to me they were short staff and busy and I told her there is no excuse for being impatient with a paying customer.

She then refused to take my order and instructed me to pull off. I’ve never experienced such horrible service at this location that I go to on a weekly bases.