Taco Bell

I was at a Taco Bell in Quincy, Illinois and walked out without ordering. To place your order you had to do it yourself on a computer screen. I understand progress but if I'm paying for a meal I dont want to have to do your job.

I love Taco Bell but I wont be back. Very disappointed. The price of everything has increased and I dont go out often to eat. Now one of my favorite fast food places will be off my list.

grabbed lunch around 12:45 pm 12/7 in Troy Ohio. Ordered a #1 3 taco supremes. I received 3 plain tacos with no cheese, only meat and some lettuce and each one, the shell fell apart before i could try and eat nothing. All three shells were broken and tasted terrible. customer service was very nice, but the food was horrible. I'm afraid to try the burrito I ordered with it.

Jennifer Weddell 937-308-2485

Jenks, Oklahoma store is terrible. Pulled through and ordered in drive through, paid, got order and it was wrong and not what we ordered. Told the drive through employee who called over a man. He looked at our receipt and said that is what you ordered, we disagreed and he said if you want to get what you want pull around and reorder!!

Pulled around and five cars in drive through line. Waited and reordered. 17 minutes later got our order and asked if we could get our previous order remade or a refund. The drive through employee said let me ask. 1 second later came back and said manager said no and shut the window.

Got home and called the store. I was told they had no manager on duty and had no general manager. She would not give me the number to call. I was told GOOGLE it. Worst ever!!…

I have visited the Taco Bell store on my way home from work 9 times in the last two month. I don't know the store number but it is locate on Ulmerton Road {SR 688} in Largo,FL between Belcher Road and Starkey Road.

In the last 9 visits I have only left with what I ordered 3 times. This is very disappointing as this is the only store opened on my way home from work. The employees, for the most part have been pleasant.

Yet, leaving with no dinner 3 out of 9 visits is very disappointing. One time I stopped and your delivery truck was there. I ordered and was told they didn't have all the ingredients for what I ordered. I understood that so asked for extra other ingredients to compensate.

I was told they could do that but would have to charge extra. I then asked, if you make what I ordered…

https://www.youtube.com/watch?v=EpOy1mpl3BU

Want to get a laugh? Some Taco Bell corporate jerk almost got me into an auto accident today by calling the cops on me. The normal regular folk Taco Bell employees are often punk. It's why I go to Taco Bell, they hire punks, I thought that was corporate policy to embrace the punk scene. A large number of Taco Bell employees see me as some sort of folk hero and love it when I dance. So when I go to Taco Bell, and it's empty, I dance. It makes the Taco Bell employees laugh and enjoy life. In fact employees of many many other businesses love when I dance: grocery stores, fast food, gyms, walmart they all love me to death and ask me to do dance moves for em. I make friends easily out and about since most people are not nice to clerks. It raises…

Hello I went to your location smithville multiple times the past week and both times I ordered a quesadilla and both times my quesadilla was only half full literally three of the quesadillas barley had cheese and that's it and online it says you have two different boxes and one is suppose to be under 5.00 and the other about 8.00 I paid almost 10.00 for a 5.00 box I visit taco bell all the time never have I been disappointed until recently

Just had an employee tell my order back at me, after not answering g their headset after saying hello 3 times when they had zero customers in the entire establishment.

I work in customer service and you guys should be ashamed of how your customer experience is on the 27th st location in Milwaukee south side.

I recently visited Taco Bell. I live 30 minutes out of town. My overall experience was good until I got home when I was missing two chips and cheese nachos and then the lady or person who packed my order piled everything on top of my Mexican pizza with squished my Mexican pizza and my cheese stuck to the top. It wasn’t even crunchy.

It was soft like rubber.

I ordered a crunchwrap supreme vegetarian with black beans I reached home opened it up took a bite and realized I was given beef I am a Hindu, and I do not eat beef. I ordered a mango freeze, and if I hadn't said anything i would have gotten baha. I was asked if everything was correct on the screen, and it was.

12/4/2022 @ 6:43pm. I ordered a 12 hard shell Doritos locos box with a large mnt dew. I gave the first lady my money and got my change, but when I got my food it was not what I had order, instead I got 7 soft tacos with only meat and cheese, no mnt dew.

Instead I got Blue mnt dew. I drove back around to have my order fix and the manager refuse to do anything about it and said that what I order, when my receipt shows I order a 12 hard shell Doritos locos box with large mnt dew.

I want something done about this plz.

I received extremely poor service at your Taco Bell location on 5511 Hwy 6, Missouri City, TX 77459. I was at the drive thru last night (December 4, 2022 at around 7:15pm and placed an order for 2 people. The woman who spoke to me on the intercom was not happy that I switched one of my orders to a combo instead.

I asked her to tell me the new total and she hesitated then said with an attitude "just come to the window". She did not ask me what kind of drink I wanted. At the window, the guy at the window asked what kind of drink I wanted. I said "coke zero".

I heard that same lady that I talked to me on when I placed my order (I found out later she's the manager) telling him give him Diet Pepsi instead of the coke zero. As he was handing it to me.

I asked if I can have water instead. The…

They are entirely too slow .there are a bunch kids working in there and every time I walk in they are just standing around laughing and playing and nobody’s orders are ready for pickup.5 minutes I can wait but I’m not waiting 10-15 minutes for an order and they penalize door dash drivers when they cancel

We stopped by Taco Bell on Gray Highway in Macon Ga. They were out of flat bread so they couldn't make a chalupa, gave me a teaspoon of meat on my nacho grande and told me they were running low so they had to ration the meat However, if I paid $1, they would sell me a little cup of meat!

Now if they have the meat to sell me, they should have had it to put it on my food that I already paid for! They didnt have any paper in the register so I couldn't get a receipt. The taco's had very little lettuce or meat on them.

Then to top it off, they were out of paper towels to put in the bathroom. This is the worse experience that we have had there. The cashier was nice, but she only came up with excuses that they were out of things, unless we wanted to pay extra.

Didn't get the correct order. When I called after I was home, Larry said ya, I have it here. I explained I was already home and wasn't coming back out. He said well. It's not my fault. Our systems are clearing for some reason. He was very rude.

It's ridiculous that you pay your people $15 an hour and they can't even get their orders right. This was at the Taco Bell on South 2nd avenue in Kearney Nebraska.

Taco Bell Mendota illinois. Tell them to learn how to make there food right. They don't even know how to wrap there burritos, I got one hell of a sloppy burrito supreme. It wasn't wrapped right, all the insides of the burrito was spilling out, the paper was stuck to my food, not to mention cold.

I will take this higher up if something is not done, this is not the first time I have had this happen. But it will be the last.

I went through the drive thru on Sunday night, December 4,2022 @ 4:30pm. No one was in the drive thru or inside the store. I ordered a number 6 with a mt. Dew and cinnamon twist. I get to the window and they were very rude plus never gave me a receipt.

I get home which is 15 minutes away and my cinnamon twists aren’t in the bag. So I called the store and the female I spoke with said she was sorry it was her fault that they weren’t in the bag.

She said I could come back another time. So I asked what her name was or if I could speak to a manager and she said she was the manager and she couldn’t give me her name. Working in the food industry and being a General Manager myself I know it’s very important and polite to give out your name.

I just find it very rude of her how she handled it. I…

Extremely Rude and lacking in customer service.

There is not nearly enough space here for me to communicate my complaint. I had the most incredible experience at your store on the corner of Artesia Blvd and Rindge in Redondo Beach on Friday, December 2, 2022. In a nutshell, I was given shoddy service and then accused of making a racist remark and was purposely given an incorrect order, which I was then forced to return to the establishment where I was handed the correct order and

told that they would not give me a fresh one and I should have checked it before I left. I was supposed to take the one that had been sitting out on the counter for half an hour. " Those words would NEVER have come out of my mouth!

I contacted the Redondo Police Dept, who convinced me it would be foolish for me to take food from an angry store clerk. I…

I went to Taco Bell on Saturday 12/3. I attempted to order food and 4 drinks from the happy hour. The guy said we don’t have any cups for happy hour sizes and I informed him that was not my problem and then he said well u can just go somewhere else.

I pulled up to the window and asked for the manager and the girl at the window said you can speak to me and I said no I want to speak to the manager she said well she’s in the back and she doesn’t speak English and so I said well.

How is she a supervisor? She doesn’t speak in English well she doesn’t speak English is what the girl says again so I asked for that the business card with the supervisors phone number on it and so when I got home and call the number this was a random persons, phone number so now I am here making a complaint online…

I'm tired of the tacobell I'm citrus Heights on greenback ans auburn all ways closed on Saturday night tell people to order through door dash and pick it up but when u go to the door dash app it says it closed making me drive to the othere location on auburn blvd. I know it's been hard keeping employees due ro covid but other location have been able to figure it out

Arrived at taco at 11:40 pm to be told it was going to be a 25 minute wait without asking what the order would even be. No customers in line either.

Let’s start with the half conscious person handing us food that doesn’t speak.. and how about the soggy tacos…. very disappointed …. What a joke. Never again!!! Not sure what was worse the service or the food!!

Very poor customer service went inside because drive thru line was so long when inside no one came to counter to ask if we need help and also a long line inside waiting, so went back out to drive thru and waited a long time once again when employees inside were breaking down boxes not handing out food or greeting customers

I am so disappointed with Taco Bell. I took the time to vote for enchirito being brought back every day thru the voting!! I was so excited that it won. Never heard when it was brought back. Kept asking when would go to order only to be told not yet …..

then I go and was told oh we discontinued it two days ago!! What a crock! I would say fraudulent advertising! Why take off such a popular menu item!! May be losing a customer over this!! Not happy!!

Why advertise breakfast on TV when none of the Taco Bell’s that are supposed to serve breakfast will not serve it. They are open but doors locked and nobody taking orders or they lie at 10am and say they’re out of eggs when clearly their menu isn’t even set for breakfast. You might as well shut down ur breakfast operations

I ordered a Mexican pizza, 2 beefy melt burritos, and a bean & cheese burrito. The bean burrito was the worst tasting thing I've ever tried to eat, bad taste and consistency, uneatable. They put all 3 burritos on top of the Mexican pizza which smashed it, soaked the bottom of the bag.

It was uneatable as well. I live 5 miles from the restaurant and did want to go back. In fact I will not visit this taco bell again. It didn't help the the guy bringing it to the window basically slammed it on the counter first.

I tried to upload the receipt, but it says the file is too big. Survey code: 8892-0131-1342-3005 Taco Bell 039140 Order 373158 Date 12/2/2022 Cashier Jared A Order# 458 Bar code# 6490733820282

They sent me around to get in the back of the line because my online order was not ready yet. Once I got back to the window they told me they couldn’t make any of my food because the fryer was down!

27 for food I could not have! They told me I’d have to get my refund online BUT NO ONE KNOWS HOW TO DO THAT! Please help I want my money back and I will never bother your employees by ordering food from your restaurant again!!!!

I'm a Doordash delivery person and I know you don't really care about food service delivery because if you did I wouldn't have wasted 25 minutes in your store at Academy and Austin Bluffs in Colorado Springs tonight. I walked in at 9:50 pm and left at 10:15 with no food.

I let the employee know I was there for a pickup for Haley but it didn't seem to matter. When I got to the store, there were probably 4-5 cars in the drive thru, at least 9-10 cars went through and I still had no food.

We don't get paid by the hour and your online customer still isn't eating. Please do everyone a favor and quit offering online delivery, because you suck at it. I won't ever set foot in a Taco Bell ever again.

They never have what I first order for some reason never have the cinnamon delights and I never have all my food in the bag. Never. I have kids and it’s a whole big deal when one kids food is there and another isn’t.

Or in tonight’s case one kids missing hee burrito and the other fussing cause he two tacos shot. Wth man seriously I’m bout to say screw Taco Bell no matter how much my kids love the food

We went to drive thru at 8 pm Dec 2 and were told we couldn't order as they were only doing pick up!!! Milwaukee WI. 22nd and Wusconsin Ave.

The Taco Bell on balmy Beach and 436 in Apopka Florida I waited over 30 minutes for my food manager and all other employees were very rude customers were in there waiting forever they will only focused on the drive-thru and not the people in the lobby I was told once I was done ordering at the kiosk I had to let them know that I was done I don't work for Taco Bell that is not my job this will be the last time I visit that Taco Bell

m. My wife and I came in here to eat supper I ordered a Mexican piece of combo with extra cheese and whenever we receive the order my Mexican pizza was not cut. I walked up to the front and I was totally ignored and I said hello hello and nobody even acknowledged my existence.

I thought this was extremely rude and unprofessional. My family just happens to frequent this particular Taco Bell location two or three times a week every single week giving them somewhere around 50 to $60 of business a week every week I think it's totally unacceptable that I was totally ignored nobody wanted to help me or anything and

I just stood there for like 5 minutes and nobody even looked at me. Yes there were some cars in the drive through but it was not extremely busy it wouldn't have taken much for…

I was just in your Pell City Alabama Location And they are out of nacho fries, This is Friday night and all the major football games are on tomorrow so I hope you have some for tomorrow's games because I know they will be very upset, My question is Who is responsible for running out of this, The store manager or the regional manager The store manager or the regional manager, I am a frequent customer here and seems like every time I come here there is a problem, Either it's employees being too slow, Or not having products to sale, I asked for a substitute for the fries such as cinnamon twist , But

the cashier says they are not allowed to substitute Adams which I think is very unwise of your company, You need to change this Because there were many customers that walked out because you did…

Went to the Redmond, OR Taco Bell today. Arriving in the drive thru line at 3:05. From the time I got in line, ordered my food, then paid, it took a good 25 minutes. They weren’t busy enough to warrant that amount of time for me to have to wait that amount of time from start to finish.

Today on my lunch break I decided to stop by for some nacho fries and cinnamon delights. Well my cinnamon delights was not fresh at all. They taste like they have been cooked for a while.

Also, I had this old grease taste in my mouth after buying into one of them. I normally enjoy this location and my food is fresh almost always. I hope this matter is properly handled.

I ordered extra meat on my Mexican pizza was charged but did not get extra meat at all.

Store 2695 on Zelda Road in Montgomery Alabama The cashier charged me double for everything I ordered, im pretty sure she has done other people the same way, i will be leaving a bad review and letting everyone I know not to go there

Hello…I am a frequent customer at the Taco Bell in Hannibal,Missouri. The service is terrible. #1 Not friendly at all. #2 On a regular basis they mess up your order, #3 Drive thru is very slow. #4 At times the food is terrible.

I’m very sad about this because this was my favorite fast food restaurant. I believe it begins with poor management. I seriously hope something is done about this. I have seen a lot of people have complained as well about this restaurant.

Thank you for your time.

My fiancé and I go once a week tonight we got a quesadilla and a crunchwrap both were throw together by a two year old , cold , sloppy and just nasty , no professionalism at all from the window or speaker either , this is from kfc/Taco Bell in Richmond indiana 47374 the food was not cooked properly temp or anything and the crunch wrap was stale , you have lost a returning customer.

I live in Carol Stream,Illinois 60188. Every time I visit Taco Bell in this area. The service is extremely poor for all customers. They choose not to service people properly. Especially people of color. (Black People) I’m trying to bring this to your attention.

Before I take further actions.

Drive thru time. 51 min. The veh in front of me was very upset the manager was yelling at the man he just drove of. My turn next. I stated to the manager I have been in line over 45 min am she said well the more we argue with me it holds up the line and I am training. Personally not my problem.

And what manager trains in dinner rush. I said ok give me my food. She slammed the sliding door walked off took 16 more min at window asked for receipt did not get one then asked for number to contact. Taco Bell.

Male employee says omg slams the window shut again on me. Than the manager said lady 188 Taco Bell file a complaint I said I intended to. She called me a white bitch. Her name was adreiana. This was at the Taco Bell Ken Pratt blvd in Longmont Co.

so for 51 min waiting on my food the…

My mother ordered food and I got a Mexican pizza and three taco supreme well when I open my pizza I took a slice out there was a piece of cinnamon twist in there and the box was really dirty

Taco Bell at 301 E Abriendo Ave., Pueblo, CO 81004-I requested a receipt for my purchase as I had used my debit card, the associate said their machine has been down and they haven't been giving receipts! He then asked for personal information, which I did not feel comfortable giving. Identity theft, stolen bank information is a concern in society today! I am sure I am not the only one worried when no receipt is given at a business that has scanned a bank card. There are other restaurants within a mile around that area, I feel now a little suspicious of this Taco Bell location.

Thank you for looking into this matter and your time to hear my concern. I am not looking for any future coupons or an email or phone call, however concerns are addressed, I would just like the machine fixed so I…

I went to the Taco Bell at 2700 Stirling Rd in Hollywood, Floriday. And I was discriminated against for my hearing disability. 4 separate employees refused to take my order. I politely explained that I am deaf. I apologized saying that i understood they were busy, i also tried to ask that if i were to go through the driveway could i go straight to the window order, which is what I do at every restaurant with a drive through.

I was ignored and when I asked again the employees belittled and mocked me for my disability. They used a fake "deaf" voice, yelling "no food for you" and used fake sign Language signs forcing me of the restaurant. I have never been more appalled in my entire life by such extreme discrimination and blatant attempt to humiliate a disabled person.

Food not worth the $71. Tasted old like been sitting around awhile and wrong items. Not freshly made!!!! Fulton, NY LOCATION

Ordered online at Streetsboro, Ohio locationfor pickup 15 minutes before. Arrived at restaurant with probably 12 cars total in line. probably 8 minutes. Parked car and went in. Asked woman for my order and they hadn't even started it. waited another 15 minutes or more for a beef Chalupa Supreme and dorito taco and drink. What a cluster

I sat in line for an hour before I even got to order. Then had to sit in line to get my food for another 30 minutes. Couldn’t hear the lady on the speaker because she wouldn’t speak up and was rude.

Very unacceptable!!! I told him and he said here's your order you are wasting my time! I couldn't believe what I was hearing! His name was Dalton A. Very hateful . Hes needs to be fired! No one talks to a customer like he did.

I have been going there for years, very unacceptable! Would like to know what you are going to do about him and Us? We do not deserve to be treated like this!

Paid 35$ just to have 3 of my burritos missing.. This isn’t the first time you guys have forgetting half my meal. I wouldn’t care but stuff is insanely expensive nowadays so it’s hard to constantly slide.

This makes twice that I’ve went to 2 different locations and left with a Mexican pizza that was old. The tortilla was nasty and old. I go through the drive thru so I don’t try it at the window. I live 30 minutes away from the closest one so I can’t just drive back. I’m very disappointed.