Taco Bell

Staff was rude when I got a refill & they were laughing it up with someone talking about being in the bathroom It was gross I was eating or trying

,in Santa Cruz. I was treated rude from a immature Mexican boy name Miguel! I don’t need to b treated nor talk to like that! ’

7/10/23 roughly 4:00pm I took my daughters and myself through the drive-thru. The store at Crossings off of Lebanon Pike was not busy. No one in the drive-thru and just a couple people in the dining area. I get to the speaker to see the menu and order when multiple people kept asking for my order.

I asked for a minute to decide; they kept talking. Then I was ready to place my order and was told to wait. Then asked if I was ready yet, I said yes the male interrupted me and stated I needed to wait some more.

I get my order placed and drive to the window; I paid received my change but no receipt. The food lacked ingredients the order was put together very sloppily as well. Still no receipt. When we got home I tried calling the store to discuss my concerns.

” I asked what she meant as I had…

My fault for not looking but I expected the individual to give me my proper change back $5.41 and she gives me $2 and change back not paying attention until I drove away at which point there was no sense going back and it being her word versus mine I don't know. I just expect some sort of trust when dealing with people like that but I guess I'm wrong. This was the Taco Bell at Osage Beach

PURCHASED THRU MOBILE APP AND WAS CHARGED AND NEVER RECEIVED MY ORDER AND NO REFUND!!!!!!

I was so disappointed with my order everyone I come here my stuffs never right this was the last time for me my food wasn’t right missing stuff food was prepared horribly barely any meat o spent $30 for nothing basically this is ridiculous

The one ingredient that Taco Bell should have available sour cream was not available. They proceeded to charge for a supreme and I had them take it off at the window. No receipt.

I feel being black that was discriminated against Taco Bell Employees. I saw two people working. And 3 customers eating inside. Another woman walked in she ordered her food on her mobile app. I went to use the kiosk to order my food and was told I couldn't place my order due to the GM walking out and staff.

The drive thru had a chair blocking the entrance. Yet other patrons came in and wasn't turned away.

82 and didn't receive 3 items which was all supposed to be in a combo order in drive thru tonight. The one burrito I did received was wrong as well. I order the Crispy chicken taco deluxe box to only receive the large drink and ONE item which was the beefy 5 layer burrito and it was customized and it was incorrect.

I was supposed to receive the chicken taco, chalupa supreme and the cinnamon twist. At this point I want the money back of what I did not receive. I ordered other items as well but the tacos were soggy. There were no mild sauce in the bag as that was a request on the mobile order as well but I did luckily ask for those in drive thru.

This was a bad experience and I don't plan on returning to this specific location.

Everytime I go to taco Bell and Wildwood Florida on 428 se44 The order be wrong and the manger smells like molly smoke that's a drug and she looks high her name is Rita croft a little black female..I would never take my family there again longest she there with drugs

288 Van St Williams Ca I live in Maxwell 8 miles away. Store doesn’t open until 9 am- I’ve arrived to have someone not responded at drive thru- called the store- employee answers noticeably crying- stayes wont open until 9:30 and to please move away from drive up so

they don’t get dinged for making a customer wait( 20 min wait from when I arrived). Then to top it since they’re opening late they won’t be serving breakfast. At least 5 times in the past month they either aren’t serving breakfast.

Excuses are out of eggs, out of guacamole, out of hash browns, poorly staffed, closed breakfast early( 10 vs 11) when they didn’t open until 9am. The employees act as if you’re bothering them when you complain. There is no offer to make up for it or to help you feel less inconvenienced.

) Yhen…

Yreka ca location: absolute and incredibly unbelievable. The two girls working at 11:30pm on the Sixth of July are absolutely Falmouth, rude and confident inpatient undeserving employees of any establishment that I've ever met in my 40 years of existence, was bad mouthing her manager, and

complaining that she doesn't make enough money when trying to take an order that I've been in line for 45 minutes for literally gave me some story about she's the only one there and pregnant and it turns out that her and her friend would rather just talk at the counter and let the hard-working young man named gunner that's working in the back to all the work.

I've never seen something like this in my life, you guys have an unbelievable employee working in the back and you don't even recognize them and…

Cheesy roll up had onions, cheese added to a fresco style taco

My girlfriend had Taco Bell and it made her have to poop three hours ago three hours later her stomach started hurting and she started pooping a lot and it got so bad to the point her clothes were off and she was crying in pain, y’all need to be shut down asap.

Hardly any lettuce n cheese

I went in to order a tea. There were no other customers. There were 5 employees that I could see. They never looked at me or acknowledged I was there. They would not look at me and would walk by me acting like I wasn’t there.

One employee went out to a car several times and would stand by the door. It was very uncomfortable and I felt like they were trying to make me leave or were shunning me. Very odd situation “ —not one employee ever said a word to me.

I walked out without even ordering.

Many complaints from various locations. 1. Never get taco 2. Threw away nachos Belgrade, it tasted bad. Chip were stale and overall taste was off.

Only have two employees and was waiting for 30 minutes for food

It's a manger name Rita Croft she gave me the wrong food and she smelled like smoke and I am talking about drugs she was high

I waited on an order tonight for over 30 minutes and it still was not done I left and made them give me my money back

The employees spoke to each other and a non employee who wasn’t a customer. I’m not sure why she was there. She stood in front of me while I tried to complete my order and kept touching the counter and asking the clerk if she could work… There was 1 person in restaurant area.

We ordered a simple 12 pack of tacos and nachos. It took over 15 minutes. The clerk was upset she didn’t have change and asked someone else to help. It was very disappointing to have to wait and listen to the clerks and the other person talk so loudly with no concern to customer.

RECENTLY AT TACO BELL # 035065 WHICH IS LOCATED AT 11240 PATTERSON AVE RICHMOND VA 23238 AND PHONE # IS 804-655-2846. I WAITED 10 MINUTES TO HAVE SOMEONE TAKE MY ORDER INSIDE OF THE RESTAURANT. THE DRIVE THRU LINE WAS MOVING SPEEDILY ALONG BY THE WAY.

I THEN PROCEEDED TO WAIT ANOTHER 30 MINUTES FOR THE FOOD. OTHER PEOPLE CAME UP LOOKING FOR THEIR FOOD AND THEY WERE BEFORE ME. THEREFORE, I KNEW I WOULD NOT BE RECEIVING MY FOOD PRIOR TO THEM. THE THE MANGER WHO IS TIFFANY SAUVER STATED THE DRIVE THRU IS THE PRIORITY NOT THE CUSTOMERS IN THE RESTAURANT THEREFORE AS LONG AS THE DRIVE THRU HAD CUSTOMERS THE INSIDE CUSTOMERS WOULD BE WAITING.

NOW WITH IT BEING 45 MINUTES INTO MY 1 HOUR LUNCH HOUR I REALIZED I WOULD NOT HAVE TIME TO GET MY FOOD AND GET BACK TO WORK WITHIN A REASONABLE AMOUNT OF…

Went to Taco Bell 017751. Order729ab. I love Taco Bell, just had the worst customer service experience ever. received my order which was left on counter, had to wait for someone to get my drink (again, no one at counter).

Sat down to eat, drink does not have carbonation, I again have to wait for someone to come to counter, but she’s busy manning drive thru. Then I realize I did not get hot sauce. Guess what happened! Again had to wait fir someone to cone to counter, because there’s nobody manning the counter.

Had to tell excuse me, I need assistance. Thus has never happened at any other Taco Bell.

Manager obnoxiously belligerent because he was understaffed, I waited 12 minutes in the drive thru only for my order to be shorten by 4 items. The Middletown Delaware location manager yelled thru the drive thru window that my food was coming and that people make mistakes!

No apology for the wait or shorten order. Once I arrived home I was missing two items that he assured were in the bag. I was tired, just finished work and did not thoroughly check my bag a second time.

I will not go back to this location. Customer service is deplorable. I don’t blame the employees, They are only as good as their management which is horrible..

At west union ohio location. When got the the food home, pack of10 Tacos. When unwrapping them it felt like just wrapped up shells , that flat and light. 1 had around Tablespoon of filling, all where near the same. Shells also seemed stale. Very disappointed.

Usually we would have some of the Ten left over Had to find something else to eat this time. I tried to call the West Union manager 4 or 5 times wouldn't answer phone, only option to leave message. I finally left a message still no call back.

99 But I don't plan on doing it again. Apparently they could care less that I sat in line all of that time, burning at least a gallon of gas to get poor food. But if the food had only been good ,and they would have at least answered phone none of the rest of it would have mattered so much. m.

Maybe I'll get some kind of response this way. Since it is literally impossible to get a hold of anyone with taco bell. After hours on the phone waiting for someone with corporate to answer and multiple emails. With zero response!!!!

Taco bell had a security breach with the app and people from 600,+ miles a way ordered a ton of food multiple times.. and IT IS IMPOSSIBLE TO GET A HOLD OF TACO BELL !!! ITS BEEN 10 DAYS!!!!! Very BAD Business!!!!!!!!

It's one of your employee keep drugs inside the restaurant Rita croft and I really know she supposed to live drugs at home...So I would like something to happe think is Wildwood for

I ordered a chicken chalupa with nacho cheese and sour cream only

Build a box Comes with 2 cinnamon balls? Why bother...

I purchased a $50 Taco Bell gift card on June 18, 2023.

However, I was not credited with the 15% discount that was being promoted for Father's Day. Instead I was charged the full $50. See attached record from my VISA credit card account showing I purchased the card before midnight of June 18. 50 on my account.

At aprox 9:30pm CST I visited your Store at 603 Cibolo Valley Dr, Cibolo, TX 78108 to pick up an order for a customer.

While at the Drive Thru to announce I had arrived, I was told the order wasn't ready and to come into the store. WHY??? None of your other Customers in the Drive Thru have to do this and their orders aren't ready either... So I parked my car and entered the store....

Upon entering the store, the managers attitude was very snooty... Paying me no attention whatsoever... I waited about 5 or 10 Minutes till I was finally able to get her attention... I simply asked "Could you give me an ETA on the order???"... I was expecting an answer of 10-20 Minutes... No... The Manager said: "I'm not going to do that" and I replied, "No Problem, I'll just CANCEL the order"...

So I…

Bad customer service We ordered our food in the drive thru went to the window to pay the cashier name ( Naomi M) had a really bad attitude and started screaming at us for not have the exact change this Taco Bell was at 349 Akron Drive Winston Salem, NC 27105.

I called the store and asked for the store number and the employee who answered said it's the number you called and hung up . I called back and said again I'm not talking about the phone number I'm looking for the store number .

His only answer was it can be found online , so i asked for a manager and he said there is no manager here . I'm contacting you about the store in Brenham Texas . I work in retail and because of my hours my lunch falls anywhere between 2:45 and 4:30 .

Every time I go to this location there is usually no one in the dining room but yet the closest parking spots are always occupied . The person at the counter always answers oh those are employees cars . Being rude to customers and making your customers park in the farther spots from the front door is no way to keep…

I want to start out by saying my kids and love Taco Bell. Been going there for over 30 years. My food this evening was really good. But the service at the store was by far the worst I had ever seen.

I ordered inside at a kiosk and submitted my order at 7:16 PM EST. Received my food at 7:41 PM EST. I sat at a table facing the food prep line. Several Employees were arguing, one of which appeared to be a manager (and if so, was not good on organizing employees).

There were only 5 cars in the drive thru when we arrived and one inside order ahead of us, who had just ordered before us and waited as long. One customer was waiting on a delivery order in which they did not make and he just left upset.

I’ve worked in the fast food industry and what I witnessed was by far the worst customer…

My order was cznx5due to the hour I made my order online the window person side it was canceled and now I can't get money either so now no money and no food that's not sitting very well with me and not to have the option to cancel my order it still says that the order is ready for pickup when I made the order the night before

I ordered 2 beefy melt burritos with no rice; 1 reg beefy melt burrito; 2 soft beef tocos I paid for my order; got my food and checked my order. There was rice on all of the burritos. When I tried to return those two burritos for a refund because there was rice on them and reorder 2 soft tocos and a potato instead, the manager (said her name was Kay Kay ) would not let me exchange the food and

argued on the speaker that she couldn’t return my money for those 2 burritos. At this point I just wanted to return the whole order but my grandson was eating his tocos. This lady was and should not be in Toco Bell window treating customers like she did me.

She was extremely rude, very unprofessional, and made me not want to visit that Toco Bell if she was working. I am 63 years old and never have…

I ordered the Mexican pizza meal through the drive thru and when I got home and opened the box the pizza looked like it had been thrown into the box. It’s too late to take back but a little neatness should take precedent over time.

Siloam Springs, AR Taco Bell (the older taco bell) I did an online order, 30 minutes later I show up and no one is in line so I pull straight to the window and get greeted by this lady who looks very angry, and I proceed to tell her that I'm picking up and online order(still no one else in line) she tells me I'll have to pull all the way back around to the order board ( which in this location means pulling back out into traffic, back through 2 stop lights) do I get back to the order board and

tell her I'm there to pick up an online order and she says I'll have the kitchen start that order, it's now been almost 45 minutes since I ordered online!! I don't have time for this crap and will NOT go back to that location, terrible

It was so HOT INSIDE TACO BELL I LEFT!

I went there for lunch and grabbed food. I specifically ordered the food a certain way and it was wrong. When I got back to work to eat, I seen everything was incorrect and called them. That specific day they had run out of majority of pop, lettuce, and other stuff. They failed to tell me that they did not have lettuce and when I called, the manager was so non-cholent about it and said "Oh yeah, we're out of everything and waiting for truck to come." I made a suggestion that maybe he should tell the customers that are ordering food instead of just "winging it." Also, again I order everything with sour cream and extra sour cream...again nothing!!!

He offered to replace the food, however I was back to work already. But besides that, who wants to eat their tacos, ect w/o lettuce. I told him…

I went to the restaurant today because they give my family the wrong order I I spoke with Monica the manager she said just came back we can fix it your order when you are you drive 20 miles to the restaurant Taco Bell. I speak with Monica the manager I told him OK fix my food.

She was mad at my and my family. She has a loud voice for my family. No respect she was mean, she was talk to me. Bad word this is the manager she’s name Monica she’s racist. She doesn’t like my family because we are from Russia.

She ask my wife where are you from? it’s not supposed to to ask my wife where are you from, she always she has a bad dealing for my family all my family and the relatives in the area Anaheim and Garden Grove.

Nobody like to go to the Taco Bell restaurant this location because the manager…

I walked in to your Taco Bell on John Sims Parkway, Niceville,Fl on 6/7/23. I waited at the counter several minutes and no one waited on me. They looked at me but did not acknowledge me in any way. I looked around to see if there was a kiosk but not see one.

The employees looked at me again and did not say a word. I waited a few more minutes, then walked out. I think this is very rude.

I picked up food from one of your locations on Saturday, June 17th for my wife, and she became extremely ill. She had to visit urgent care and was diagnosed with food poisoning. She is still experiencing symptoms to date, June 21st.

Went to order the lady said I have to use the automatic kiosks I needed 2 beef tacos and 2 chicken tacos I asked her I couldn’t find the chicken tacos she rudely said we don’t have those here I advised her I get them all the time she said I take ur order here very rudely worst cashier I seen here

shorted me a quesadilla, called store that day, manager said stop by get a refund, went today to get refund, manager on duty named Emily was very rude and unprofessional about the situation! I told her I don’t appreciate her attitude.

At that point it got worse! She needs reprimand and extensive customer service training! You have lost a customer as a result of her attitude!

First time user to the app. Arrived. Waited 20 minutes. Drinks were watered down. No sauce given even though ordered. Very sloooooow service.

Taco Bell on Washington Ave Huntington WV have very rude people working for them cus you don't have no respect for anyone. They can't get your orders right after tell them alot of times what you don't want on your food.

Hire people who care about their jobs and take pride in their work or shut it down they are more restaurants to go to then a rude one. I doubt please complaints are even red or even took care of!!!!!

I was rushed to order my food. 00 on food and was told to pull up and check my food because I was holding up the line. The manager that worked on 6/14/2023 at 1:00PM was the person who told me to get the fuck out of his line, unless I was ordering something else.

I started to record him and he started acting nice. That location is ridiculous.

Also I didn't receive my receipt and when I tried to ask for one the young girl at the window slammed the window and put up some lock across the window. I have proof on my debit card statement.

My daughter works at the 16th Street Moline, Illinois taco bell. She has been mistreated and bullied by a manager and a few co workers. There are 2 other managers that know and / or seen this happen and does nothing.

My daughter and another coworker has went to a couple of managers and have reported it. But nothing is being done. A couple of the coworkers will tell her to "shut the **** up"! " The manager has mocked her and talked down to her and purposely makes her and only her clean all the time.

They will laugh at her. You may also want to know that my daughter does have disabilities. I will be contacting ADA and HR and whoever else I need to. It is unacceptable! No one deserves being treated that way.

Soggy cold nacho fries, my chalupa was cold, my Doritos locos taco was broken into pieces, my 5 layer burrito had hair in it.