Taco Bell

Trying to find out why they discontinue their shredded cheese products in stores. They were great. Very disappointed. Need to bring back. There are a lot of sad people, because of this.

I went to your Taco Bell location in Maryville TN on Foothills Mall Dr.. I do not like to use a kiosk because of germs and my eye site is not good. I am a senior citizen. I ask if the employee could take my order at the front counter.

They said they could not. So I left without ordering anything. I wanted a taco salad and wanted to eat it there. It appears you do not want any customers in your lobby unless they can use the kiosk and can pay with a credit or debit card.

I know you do not care , but the baby boomers like me do not like to have to order from a screen and do not always want to go through a drive thru and take home food that is cold when you get it there. So it seems you only care about the young generation who live on their cell phones and do not like human interaction.

So…

I ordered online and paid online when I got to the. Restaurant I was told they. Had no order for me but they still can't have money. Didn't get no food and my kids were hungry tonight. So that's awesome and not to mention all those little teenage managers you got in that. Restaurant are?

Rude and I want my money baby because I can't get my f****** food and I'll never ever ever eat taco bell again

While in your drive-through and Big Rapids this morning pick it up. My food I was approached while in my vehicle in your drive-through buy a worker and drive-through boyfriend and was threatened and then she came out and was.

Saying stuff she drives a white Van with tended windows. I don't exactly know her name but I am requesting that she gets fired. Because there's no way nobody shall walk to somebody in the drive-through and mess with them.

I'd order to ask and stuff too

I made my order in the drive through and ordered 1Beef soft Toco Sup. 2Beef Supreme Bur. and 1 GrCk Bur Chip Rn. I asked for mixed suce for the order. Got to the window paid for my order and drove home to find out that they didn't give me my complete order drove back to the store.

Yes I was mad about the situation the cashier remained professional during the situation: cashier Helena. Some unknown black girl came from the back and started screaming and yelling which escalated the situation they had to walk her to the back as she was still yelling they Literally put around 60 packs of sauces in the bag from the exchange at the window I no longer feel comfortable with excepting a order from them and

ask for my money back. Order no. 337290 . Time:11:07:35 . Address 427 W Johnson Ave Fond du…

The Lake Wylie taco bell is absolutely worst taco bell I have ever dealt with! It's filthy the workers are rude and dirty! Waited 26 minutes for 2 hard tacos and a cinnamon twist. The workers complained the entire time.

Do not waster your time at this location

Came into Taco Bell in vidor texas at 4:40pm on Sunday May 21st. Stood at the counter for 10 minutes finally asked if I had to go through the drive through to get an order in cause that’s the only place they were taking orders and was told there was only 3 people working so we left. Poor customer service

I placed an order on Taco Bell App. I waited till timer said “ready” before going to pick up. When I got there they said. “We are closed due to under staffed” I told her I had placed an order for PU.

SHE said sorry but we are closed. I asked her if she was going to cancel my order she said I would have to cancel in app since that’s where I placed it. I asked why she couldn’t cancel she said it hadn’t hit their computer.

But yet it said my order was ready. Said I would not be charged for the meal but I have already been charged. I want a full refund.

We go to the taco bell in winnsboro at the pilot truck stop and we go at least twice a week and we always enjoy the food but for the past month they have had no help took us almost 25 minutes to get our food and then it would not be right.

There is no sauces out front for us to get and there is only 1 running the register and that's all they do then usually only 2 working they need more pey working we went today and the line was so long we just left they said they had been waiting in line for 20 minutes and it should not be like that.

I am not one to complain because I am in the food industry but it's just awful

By far the worst experience I've ever had at Taco Bell if It ever happens again it will be my last I would like to be contacted by someone I got the worst experience the manager showed me every example of how you shouldn't be if your in a customer service position and we get taco bell two times a week

Cadiz Kentucky was terrible waited 20 minutes to get a box order Dorito taco Chalupa and burrito with fries. 2 different people from the drive thru came inside demanding a refund from waiting so long. Cashier kept apologizing but it gets to a point that’s a joke.

7 plus staff working like SNAILS Food was hot when we finally got it but when you’re traveling you need to get in and out fast. You need to retrain this staff bad deal

Order was wrong got over charged didn't get the cheese sauce I ordered.Onions on burritos and I told them NO ONIONS.I don't have money to was like that. Very disappointed in the service.

Ordered two nacho bell grandes and both were bad because the chips used were stale and had a very bad after taste like all stale chips have. It’s a shame because the topping appeared to be good. I purchased in Melrose Park, IL

Took forever, forgot to add the tomatoes I had paid for. Drove all the way back and they refused to remake them. Offered to give me a dish of tomatoes (worthless, as I ate one and had given the other away), but wouldn't do anything else.

I've never had a fast food place refuse to remake an order they screwed up.

The taco bell in susanville california is so non professional, I ordered lunch today at noon online and I didn't get my food until 115, the girl Molly that works there is very RUDE AND UNPROFESSIONAL, the drive thru take hours on end and it's ridiculous, I will never go to this location EVER AGAIN BECAUSE OF MOLLY.

This will be my 3rd email, of the Schertz store and there day care employees. Nobody will reply.

Last time I will be eating there. # 1. Ordered and noticed I was being charged double, #2. Taco shells are stale #3 was told either lettuce or no lettuce. They don’t just add a little 4. Ordered grilled cheese steak burrito.

To me that means steak pieces on it. Not no meat. #6 went to use the coupons from the last time I ate there and it was horrid. They tried telling me I had to have 3 tacos in order to use it.

00 does not equal 2 taco supremes , 1 burrito supreme, and one I don’t know what grilled cheese burrito. I WILL NOT BE BACK p Picture is my burrito when I unwrapped it

In Carson city you cannot place an order with a person, only a kiosk. This is no way to conduct business and I will personally not eat here again. What about service

Got the wrong order at the drive thru at wise ave 21222 . got an order of considerably less value than what I paid for

Wish there was a 0 star option. Literally on line, still, going on 20 minutes. Can't get out with people in front and behind me.... fuck the taco bell on parker and Peoria in aurora CO. Absolute garbage. Would rather eat out of the trash....

May 15th at 7:30 am a worker from taco bell went behind the trash dumpster in the fence in area and was drinking out of a liquor bottle. He was about 30 to 40 years old and weight about 230 - 240 pounds.

I was parked right behind the fence at Hardee's. I called taco bell in hartsville to see who the Manger was ,but it was a guy I did not want to report it because it could be him. Please check on this. Hartsville SC 29550

This is the third time I have been there and the rudeness and bad attitude and disrespect is just unbelievable!!! I have been cursed to by an employee, refused to add on to my order. Refused a free item bc of bad service w/the coupon they gave me as a apology, now I just went again, playing it will be a good experience and was I ever wrong.

The girl in the window. Turned me away for adding my again free coupon. Even doing it separately, separate, by it self. She cant add at the window. I said but do it separately, her response was my manager said i cant add at window.

* you know i have been in restaurants business for 23years! Even now a assistant manager at one. And you our taking the orders in window. So to make a order myself takes less then 15sec to do. For one item.

* back to…

Worst customer service waited over 30 min while employees giggled and laughed in the back of restaurant just ordered a drink burrito and taco will never be back no work ethic!!!

” After every item. It’s rude and very annoying. The customer will let them now when they are finished ordering. I was worried it was just me, but everyone I talk to about it has the same feelings on this matter.

I’m not the only one who has told them never mind and left.

I ordered the big family pack and my tacos was not hot or fresh meat wa dry it was so bad. The order was not made correctly when I tried call the store someone answered very rudely and then hung up. This was very rude I won't be back.

We bought 4 steak chalupa’s it was little amount and they put a lot of lettuce.

They forgot an item on my order and because I left the bag with my girlfriend across the street and came back they said that they had filled it up and that they were going to help me out and they told me to get out and yeah

Went into the Yelm Washington TACO BELL /KFC around 3:30 pm may 9 to get food. Waited for 5 minutes at the counter. Eye contact made but no words after 2 minutes. I turned around and walked out. Stopped by on may 10.

Same thing but somewhat faster. Girl making food has to beckon stoned out register worker. Order screwed up I notice as I left. Not even a star at this location. Especially with 7-9 employees I counted on the clock. I’m a CIA graduate from Hyde Park.

30 years in hospitality and this was absurd.

As a door dasher I came to pickup the food for a customer, after I waited at the drive thru for a while to pickup the food they said I had to make the line again because the food was not ready, that when I told the I was not gonna spend another 25min on the like again when I was already at the window. They called me names and made racial comments about me..

I tried speaking to the manager and he was worse than the regular employees I suspect they were high or drunk, y’all should be careful about the people you hire.. this is not the was to treat customers.. I will file a legal complaint about this situation

Placed order online showed order was ready went to store to pickup order they claimed they never received my order and i would have to go back the the website i ordered from because it is ran by a 3rd party and has nothing to do with them have tried 4 times over the last couple days to get a response to my problem was charged for my order that i never recieved no food and no return of my money, I want my money returned

At the taco bell in waco tx off valley mills drive we wanted 2 get food at 9 am. We waited but they never opened. The didn't even open the drive through and when we called the woman we spoke to was extremely rude and when we said your supposed to be open by now her words to that were "get over it and go somewhere else"

I was in the drive thru with 2 cars ahead of me and I waited at least 30 minutes in line. When I finally got my food it was cold.

This was the Taco Bell on Sunset in Waukesha, WI

I went in ordered the nacho fry box after I already paid the cashier said it was gonna be an hour for them and I asked for a refund then he claimed he couldnt do refunds also there was no baja blast this was just a horrible experience..... also I didnt recieve a receipt the time was 11:23 am when this transpired and the cashier was on his phone whole time in drive thru...

I tired to order food in the morning 20 minutes before the store opened (which it's fine I didn't mind the wait) but the clerk clearly had a attitude and aggressively told me were not open I told them that's Ok and asked if the opened at 8 she lied and said they didn't when the website and the sign says they do plus I eat there after work all the time at 8 and

get service at least when shes not there. I walked out and said I'll just wait till 8 and she came out and told me to leave then we got in a shouting match in the parking lot. The senerio would never happen if it wasn't for her poor attitude and customer service.

My family and I had the worst experience ever at one of your locations. We are in the middle of moving out of our condo so naturally we were all quite hungry. The kids opted for another place to get their food while my husband and I chose Taco Bell. For 5 tacos the total came out to close to $30.00! If you refer to order #368917 on 5/7/2023 at 11:54:02pm taken by Kristopher W. you will see we ordered 1Chk Chlpa Combo for $11.19 & 2 Chzy Gordita Crunch for $9.38 in which we were up charged and additional 1.80 to Substitute from Bf to Chk, then charged an additional 1.20 for tomatoe, 0.60 for onions & a whopping 2.00 for guacamole (what guac?!?)

1) none of these added extra vegetables were on the correct taco. The tacos that they put them on were for my husband who is allergic to onions and…

ordered food to be delivered. order was confirmed. order was being processed. gave me the confirmation. gave me the ETA. hour later, still no food. i’m beyond pissed, i have a hungry toddler and husband and im pregnant and very hangry.

Employees were throwing food at each other & profanity

I wish I could give 0 stars. Employee at the Taco Bell on 74th st in North Bergen NJ has no skill for working in any kind of service job He was rude and obnoxious and did nothing but yell at me and slam the drive thru window on my face. Complained on Taco Bell website I received no response

Taco Bell corporate does not care about its employees. My fiancé worked at the Humboldt tn location. He was threatened with a gun by the manager at the time. He refused to be around someone that would threaten his life that he worked with.

He quit his position there to get away from that terrible environment. He was trying to get hired at the location in our city of Trenton tn and found out he was not rehireable. How do you expect someone to feel safe in an environment where his life is threatened and corporate would not do anything about it anyway?

Nobody should have to put in a 2 week notice after their life is threatened. Nobody works there now that he worked with at the time. The Taco Bell “policy” is bull crap. It’s stupid and does not support the employees at all.

This is partly…

I have been to the taco bell on Dorchester Rd and Trolley rd. well first of all I do not know how to order off the app. I pick my grandson up from kindergarten and taco is his treat! How disappointing it is when you can not order..

if they don't have enough workers they need to close that day until they can be the Taco Bell we know.

I went to to the Taco Bell in Maplewood MO address is 2750 S. Big Bend Blvd Maplewood MO 63143. At 7:24 pm on Sunday May 7 2023. I ordered and when I handed the man at the window my card he scanned it and then instead of giving me my card back he used his cell phone to take a photo of my credit card in front of the store manager approximately 3 minutes later he handed us our food then

came back with my card I asked him why he is taking pictures of my card he told me” Fuck You bitch, if you have a problem fucking do something and then the manager said fuck him and laughed. I’ll be god damned if some punk ass little kids will not only steal my mother fucking credit card information and then curse me out on top of it.

I will go to whatever lengths necessary to see to it these men are all…

Taco bell on Washington and kitley has very rude managers. They never take your order on the inside they never take cash card only. I walked in and the manager asked could he help me like I wasn't supposed to be in there.

When I said I want to order he pointed to kiosk and said card only. Some people don't have cards and some people walk so it's very irritating. Not to mention what happened to customer service. Very disappointed. Thanks s taco bell sucks .

Not to mention they mess up your order and don't do anything about it.

m. The two previous times I had the same experience anything we wanted to order they were out of. m. Once again they were out of certain items that completed a certain menu item. We decided to order something plain bean burritos so they had those menu items.

Once we approached the window and tried to pay with cash they said they were not accepting cash. The excuse was that they couldn't make change yet I had the correct change. They would not accept our money, plus the young man at the window addressed my girlfriend as hey baby. That is not acceptable.

The taco bell was at 502 Garland, Texas. On Garland Rd. Next to Garland High school. I asked to speak to the manager and he said he was the only person I could complain to. He then closed the window after I told him I did not appreciate…

Horrible order Horrible wait time

I never received my food when I did it through the app. My son had unauthorized permission from me when he ordered through app. I went Up there and told them what happened I really want my money back but they told me there was a third party I had to go to to get it back all it was was $12 but that’s still $12.

They were not very nice about it. This is for size Georgia Taco Bell. All I wanted was my $12 back I eat there all the time and I never expected to get service like that. I didn’t authorize my son at all to make that purchase and I went up there and told them what happened and I got screwed.

Thank you for your time. Darlene Childers.

I went to my local Tacobell drive-thru there was a line in front of me of 6 cars . When I finally got to the order menu I asked for the party pack . Then after I told her what I wanted she says oh I'm sorry we can't do the party pack because we are low on beef.

So I asked her OK so can I order some combos? She replied yes (which didn't make much sense) . So I ordered 2 of the 3 taco soda combos and 1 of the nacho taco combo . 72 .

When I get to the pickup window after it taking almost 40 minutes in the entire drive-thru she then tells me I'm sorry we only had enough beef for 3 TACOS . I was by then not very happy so then they said you could change it to chicken ( I don't like) or steak which I've never tried.

I ended up getting 3 chicken 4 steak and only 2 beef! I tried the steal which…

Please see photo, this is totally unacceptable and someone should loose their job, this reflects on your company.

My husband purchased 2 supreme hard tacos and a bean burrito. When he went to eat the burrito, it was cold. He spoke with the worker and she told him that he had the burrito for 20 minutes. The cheese inside the burrito wasn’t even melted.

It took 20 minutes to get the food and he had it for less than 10 minutes. She made no effort to make it right. He got angry and told her to keep it. Not sure we will ever visit the Sandusky, Mi. Taco bell again.

Do better Taco Bell! You have app only exclusives but your app won’t accept any of my credit cards or apple payments so I was unable to place my order online. The store said they are unable to honor the exclusive deal because I have to order online. FIX YOUR APP!!

I phoned in a 3 party pack taco crunch in honor of cinco de mayo for my staff I told the person on phone I would be there at 11 to pick up . He said no problem I arrived at 11 No front desk to greet waited 10 min A staff member female came to counter took order I said I phoned in she said we dont do phone orders I said fine I need ......

" This was at 11:05 I waited . She proceeded to gripe to coworker about management sucking and Mother fuckers this and MF that! she was making food on her phone in hand, I then made eye contact she said oh shit we gotta make 3 taco party !

this was 11:20 still no tacos then at 11:30 she ordered a girl in back to come make 12 taco party now! this girl clearly had no training I watched her in confusion at 11:40 I had the boxes .

NEVER made by the bully…