Ticketmaster

m. I went to Ticketmaster to purchase Celtic Thunder Tickets in The Atlanta Symphony, Atlanta, GA for March 2022. I purchased 2 Loge tickets, seat #1 & 2. I also purchased a valet ticket. The total came to $500 something.

I was paying with PayPal and before the transition could finish I got a message stating "Too slow, unable to purchase tickets" or words to that effect. I tried to purchase the same tickets again and they were unavailable. I am so disappointed, I was looking forward to going to the concert.

You guys truly messed up a 68 year old ladies hope to see Celtic Thunder.

I have been trying to exchange my tickets for a concert in January in New York to the a April date as live in scotland and can no longer attend and I keep getting different replies to my emails and it is obvious no one is actually reading my emails.

There is something wrong with my booking and it wont let me do anything and they wont help. I have to change my flight and hotel shortly and on a timescale to change the tickets. They take about 3 days to reply and when they do either send me a form to complete or tell me its not possible, can you help?

I bought concert tickets for the frankie Beverly and maze concert then I had sold them on ur website on September 5 2021, here it is September 16 2021 and I have yet to receive my payment. I was assured that the funds would be deposited into my account 7 days after the concert but that has yet to happen.

I bought 4 tickets for a boxing event for the sole purpose of the Main Event title fight. That main title fight was cancelled, I asked for a refund through the website prior to the event, Ticketmaster sent an email stating that the event was rescheduled, the event was NOT rescheduled and went on without that title fight.

I have been going back and forth with them through email too many times. No one is looking into the details nor getting any facts straight. See email trail below; The Main event was cancelled that day of the event.

Through Ticketmaster's difficult website I notified them of my request for a refund. I received an email back that the event was "rescheduled" when it really was not. That might have been a Ticketmaster technical issue. Regardless this whole event, Ticketmaster,…

I have downloaded tickets to my event but there isn't are barcode on the tickets. Without the bar code / qr code, I can't get into the event. I placed four requests through Ticketmaster's website (bc the phone number just hang up) and I get form responses back.

I am all for AI / ML, but missing human context is destroying this company. In the meantime, I am stuck with four concert tickets that I paid for and can't use.

Hello, I sent a complaint to you (re Ticketmaster) earlier today. In my frustration and anger at the time, I thought that I was actually sending it to Ticketmaster. You are welcome to post it on your website if it helps.....but please edit out any personal details.

Three days ago, I bought 4 tickets for the Rolling Stones concert in LA on October 17th. Total cost = $2100 which includes a $400 service charge for the 4 tickets, or $100 service charge per ticket—but that’s only my secondary complaint!

After purchase, tickets arrive via text and suddenly, there is a notice that we spent $2100 for an OBSTRUCTED VIEW! WTF? Are you kidding me??? Talk about bait & switch! Talk about fraud & misrepresentation!! I immediately started calling TicketMaster &, in a nutshell, here’s what they said was the ONLY solution: The TM agents want me to go to the Apple Store and buy a $2100 gift card; call them back; and the agents can the exchange our tickets using the Apple card! WTF? Is this a joke?

Since the tickets are already paid for—and, admittedly, they can…

They are trying to force me to provide my phone number. I don't want to. I called the number in the email sent to me, they are not taking calls. Horrible company with zero customer service. I guess I won't ever buy tickets from them again.

I purchase tickets from them on the app and never received the tickets. Purchased another set and did get those but then while at the event the first tickets finally posted to my ticket master account. Will not refund or credit me at all and impossible to contact.

Attended Wonderhall, Lytham last evening for UB40 event. Paid extra for VIP upgrade. Whole VIP experience rediculously overpriced and would expect some kind of refund. It said :- Undercover area which consisted of some trees making the area PARTIALLY under cover, thank goodness it did not rain.

Seating which consisted of a few wooden picnic benches and chairs - nowhere near enough and unacceptable! priority access to dining which consisted of access to 1 food outlet only unless you went into the main general admission area The view to the stage gave only a PARTIAL side view to the artists.

This experience was definately NOT VIP, not worth the money we paid and cannot be called a VIP experienc We certainly would expect some kind of refund due to the very poor VIP experience we endured.…

I bought tickets to Alanis Morrisette concert for family members for Christmas before pandemic. The concert was rescheduled for August 26. I did not receive email to say tickets were mailed & did not receive tickets . I called / emailed for days and finally got through to a rude operator.

He said he could email me tickets and I’m thinking fantastic!! But I would have to go through a refund policy first. Fine, but he couldn’t use a card over the phone because of security concerns & told me to go buy a ticketmaster card at Target and then call him for instructions!!

) He then asks when will I get to Target to buy the ticketmaster card - I live 20 mins away from my local Target - what if I lived 100 miles away. He said he would keep them for 5 hours only !

/ the time I said that I would…

I'm from Canada I'm from Canada, i bought for 3000$ canadien for US Open, covid-19 rules changed and now we can't go but I can't get a refund !!! Very awful service, i never get a human to talk to!! Refund my money!!

I'm gonna make a stink cause that was my whole savings for my dream experience. But travel company stopped all trips to NY cause of needs for private clinic covid-19 tests that cost too much.

I went to the Corcus on Sunday had accidentally bought the wrong time and purchased more tickets for the 12:30 than 3:30 and I’m told I’m not able to get a refund for the show time I was able to attend and have insurance and was told by Ari I couldn’t get a refund so my 100.

I’m not ok with that I spent over that for the show I attended so 200 was kept and is unfair. I would like my 100 back because what is the purpose of insurance that says it covers for if I can’t make a time.

Your 800 customer service number says you don't have anyone to answer calls and you can't leave a message. Emails go days without a response. But the NFL wants their customers to use your service??? You have to be kidding me!

I can’t my refund that was confirmed by email to have been sent to me. I’ve spoken to my bank and they can’t help. I am unable to reach someone who can help and find myself in endless loops. Please send me my refund!

We have had the worst experience with ticketmaster. Show was cancelled in March 20 and still have not received a refund

I bought tickets...5 min after I tried to refund them....I sent them 5 emails about this issue over 5 weeks. I have yet to hear anything from them. The tickets are now no good as it's past the date of the game.

#36655529 I ordered 2 tix for the Alanis Morissette concert on 8/18 in WPB, FL. I was directed to confirm the tickets, which I tried to do online, but got an "OOPS" error. On 8/17 around noon, I called Ticketmaster, and was told to try from a phone and not my laptop. Same "OOPS" error occurred.

We decided to transfer the tickets because it wasn't working on my account, thinking maybe a different account would work. This was the advice of Ticketmaster's rep once I told her we kept trying over and over, even using a friend's phone to log into my account. So, 2 phones and a laptop and only error messages.

With more than 24 hours before the concert, we were told on the 2nd attempt at live chat to "look out for an email" for the transfer to login. That email never came. I tried Live chat 2…

i purchased tickets for a jimmy buffet concert on 9/16/2021. i have an email that verifies my tickets. now i received an email stating that my event is rescheduled for june, 2022. i went on their website and find that my seats are back up for sale at a much higher price.

how can they do this? i want ticketmaster to honor my original purchase, date, and seats

I paid for tickets to the rolling stones no filter tour which was cancelled due to Covid. You kept my money for almost 2 years collecting your interest on my money. I will never purchase tickets from you again. I will also inform everyone I know not to do so also.

You changed your policy as covid came along and this speaks volumes to your ethics.

Cannot contact to get address corrected. Very costly

Most horrible company and customer service I have ever dealt with. You can not speak with anyone and get automatic email responses. They have not handled this COVID issue very well when it comes to doing right by ticket holders and refunds.

On top of refusing to refund, my tickets are not even available for resale.

I just want to know what "service" I'm being charged for and I'm not even talking about the fake service fees that the company charges... tickets on the offical website are 40 bucks then some bunghole company wants to play scalper and jack that price.. but heres the complaint.

Why is it, that I go to general admission for the Hella Mega Tour Hershey and I'm offered a ticket for 60 dollars, just for a message to say "sOmE fAN bEAt yOu tO thAT SeAt" so you offer me the same. exact.

general admission tocket for 80 dollars then throw your pretend service fee on top of that... wouldnt one figure that your already DOUBLED PRICE of the original ticket cover any kind of fake sevice youre providing?.. for whoever reads this, I'm sorry because I know youre doing your job probably going through…

Because of the rescheduling of the Willie Nelson concert on August 11 I would like a refund of my 4 tickets I purchased. My purchase confirmation number is 38-272777-ch3 I have been trying to get this refund since May 13 with no satisfaction. Please contact me at 402-469-8390

I have not received payment for a ticket I purchased then sold through Ticketmaster. I've been emailing them for the past 3 days and no one has responded to my concerns. See details below.

Hello,

I am missing the payment for one of the tickets I sold for this event. I have not received the payment of $213.39 for Section 202 Row G seat 218. This ticket sold on Friday, July 30, 2021. The listing number P25EFBDD

I sold 3 of the tickets that I bought for this concert but only received a payout for two tickets. The payout for the ticket in the description above is missing.

Can you please provide the status of that payout? My contact number if needed is 214-229-7064

Thank you, Kimberly Bates

We ordered a ticket. In the order there was a type-o on my wife's email so we have not received the ticket. We have made multiple attempts to reach customer service to no avail. All phone calls go to an automated message to visit the online support center and cuts off the call.

The online support center offers pages of information (none of which has anything to do with our problem) and then dumps you to an online request for help. We have completed this form multiple times with no response. The concert is now tomorrow and we still have no response.

It is abundantly frustrating that such a simple problem with a simple solution can't be managed!!!!

Ticket purchased CASH Purchase for Ramstein in Belfast , gig cancelled , how Can I get a cash refund , all numbers for helpline not in service , this is not acceptable , ticket cost £ 80 Please advise !!!

Dealing with them has been nightmarish. Spent over 4 hours trying to reach them on website, on several #800, and local numbers in Chicago. One number said they're dealing with employee shortages. Common sense would dictate, then lower your "convenience" fees because they are nothing as advertised.

Just another huge monopoly dictating terms to consumers. Bend over, they know where to stick it.

Problem every year with my purchased US Open tennis tickets. This year I purchased tickets (6091975) and everything was fine including that weird barcode. Well, the barcode has suddenly disappeared on each ticket. Please advise as to why and how to rectify it.

Prefer someone call me at (504)376-7066. Thanks.

We bought tickets to see Gabriel Iglesias at treasure island and found out day before that we had to rebuild are tickets cause it got changed to outside event so lost are good tickets never received email or letter telling us about this took work off been planning on seeing him over year ago when it got canceled because of covid now just fucked and stuck with rebuying shitty tickets because we were never informed by ticket master

I have sent several attempts to locate my refund for cancelled event and keep getting same "email" back. I have left messaged and check my visa statement monthly and still no refund. Event was Lauren Daigle Order number 57-13569/SEA I would like a live person to please contact me PH: 503-867-0480 to tell me why I have not been refunded.

I will never use ticketmaster or live events again if this cannot be resolve Charlotte and Dan Bancroft

Our event was changed to a year later and we wanted a refund. We are going to be out of town for the event on the new date. Ticketmaster does not have a live person you an talk to. I have emailed them four times asking for a refund.

I received an email saying they are extremely busy with emails and will get to me in the order they received my email. It is crazy. I will not be purchasing through them again. I often go to concerts and events.

Today I was trying to purchase a ticket for the 55Anniversary Celebration Event with Prem Rawat on July 31 at the Fred kavli Theatre. I’ve tried for hours trough the Ticketmaster app and trough a link from WOPG which sponsors this event. to no avail

I’ve used a Mac, an iPad Pro and my iPhone and at all times I’ve got this f…..g “pardon the interruption” message that thinks I’m a bot.

And: I don’t have super speed at all. Javascript is abled and working on all 3 devices. I don’t have installed any third-party browser plugin in any of my 3 devices.

My experience has been extremely frustrated and annoying and need to ask a friend to use her device to get me one ticket for the event hours later. And then when somehow I got into the app I’ve received the second error 401 NOT ALLOWED.

It…

I ordered these tickets pre pandemic in Feb 2020. The promoter and Ticketmaster have held my money captive for over 1 year. I received an email indicating that I could request a refund. I have tried to request said refund and to no avail.

Please help.

If i could give any stars it would be ZERO. i purchased some tickets for 2 concerts last year. One was the Millennium Tour 2020 for April 2020 and Kevin Gates for May 2020. The concert was cancelled and postponed until the end of 2020 due to covid.

When the cases got worse they cancelled it again. During that time My Mental illness and health issue peak an all time high. I now have severe depression, Anxiety, High blood pressure and Impulsive disorder. I have been trying to cancel my tickets since October 2020.

I even brought insurance through Alliance. Both ticket master and Alliance will not refund me. I keep getting the run around. 1st Ticket master said they could not cancel and refund me until a date for the concert is showing scheduled.

I get word from an friend that they got a…

I purchased tickets for an Aaron Lewis concert at the Hampton Beach Casino Ballroom and paid over 400 because I thought I was getting better seats. the entire place was packed with people all general open and in one big room.

there were other tickets for $87 and $90 and I purchased tickets that were $170. that is ridiculous.

also first act played maybe 25 minutes and a 45 minute wait for Aaron Lexis to play for not even 90 minutes.

Request A Refund Or Credit - 50-22629/NY1, 3-58438 and 3-58434. Purchased tickets November 2019 for August 2020 concerts. COVID PANDEMIC, just in case you forgot. June 18, 2020 got email with a rescheduled date of August 2021 or only 30days to request a refund.

ca they said it is American so we can eat the paper the tickets are printed on. SOOOOO NOT Cool. this will be the second concert that we lose money from Ticketmaster. WE WANT A REFUND.

Ticketmaster promised our tickets 10 to 14 days after purchase. It's been over 30 days. No one answers their phone's, there is no chat option, they don't answer 5 my emails, and the concerts only 5 days away. I have not received my tickets no 1 answers my concerns.

I want a total refund and never to work with this company again

I wanted to express my concern my daughter and I signed in for the early pre sale for the harry styles tickets. My daughter received the pre sale code she was 400 in the que. when she logged in we could not buy any tickets every available ticket we tried to buy told us it was sold. My concern is that we were not allowed to buy any. We can not afford to go on and purchase the tickets for triple the price from a third party seller this was our only hope for tickets. I just wanted to make you aware weather it was a glitch in the online system or not.

sincerely

Seham Staley

I purchased tickets to some “dj party” literally a day before my ankle was badly fractured. I am now unable to attend or even receive my money back for the tickets. There is literally no way or option in Ticketmaster to report about this matter and I personally think that’s messed up.

I think it’s messed up for a large company like Ticketmaster to deny people refunds during a pandemic and I have to take all the fault. It’s my fault for finalizing the order, but this is really inconvenient for me now and I wish I never even bought the tickets at all.

I am trying everything I can to reach out about this subject because 1) I need the money to pay my medical bills & 2) Ticketmaster is a complete ripoff

Bought two tickets to attend Chris Tomlin's concert July 18, 2021. We were very concern with the spread of Delta Variant (COVID) in CA and wanted to cancel as we feel it is not safe to be in a large event with so many people.

We inquired for a refund but ticketmaster refused. m. T. 5 hours and my home is approximately 15 miles from concert location. The backlog of the parking issue stemmed from lack of coordination and parking.

Additionally, there was a fire/EMT on-site that delayed the entire process. We ended up turning back and never made it to the concert. ) a huge fire was spreading in the Concord area. We would like a refund for the lack of customer service, customer safety concerns, and very poor coordination on parking logistics.

I use my CITI card to make purchases on my Mariner Season ticket Account.

For over a year, I have NOT been able to use this card to make purchases because the Mariners say that my account information used by Ticker Master does not match Citi Bank data.

Please fix the problem, ie make the Ticket Master information that used by CITI Card so I can make purchases.

Contact information:

Joan Bateman 412-952-5829

Season Ticket Holder Account 950634

Citi Card information

J P Bateman Mailing Address 5459 49TH AVE SW SEATTLE,WA, 98136 UNITED STATES

Mariner Customer Relation Mike McGuire O:206-346-4225 C: 860-944-7299

Account Manager: Mike Mendolia 717-877-4121 I await your response.

I need to use the card on my Season Ticket Holder account by 7/22/2021. Can you please fix this by then?…

Paid 1500 for two tickets for an NBA Finals game. Cannot login to TM to retrieve my tickets. Tried to call customer support but they are not taking calls. They suggest a live chat. In order to chat you must select the tickets you want to chat about but the problem is that the tickets I want to chat about are not showing up in my account so I cannot chat with them.

I tried to email them but got a response saying to wait 48-72 hrs for a response. It does no good because the game is today and I cannot reach them at all. They suggest to chat but as mentioned above I cannot do that either.

Ticketmaster sucks with all the fees and then no customer support.

Have been trying ti purchase accessible seating for my daughter in a wheelchair. For 3 weeks. The statem would not let me buy 3 seats and they will not answer my emails. Now there are no seats!

Very disappointed!

None of the phone numbers work they’re are always busy or go right to VM. When you contact them via chat they disconnect the chat when inquiring about refund of getting paid for sold tickets through their own site.

The phone number listed has a constant busy signal. The Live Chat feature doesn't answer my questions. I can not reach anyone and I want the money from my sold tickets.

There is No contact by phone! I am trying to get a refund that was issued well over a month ago. Chat is not always open nor do i have time to wait mire than 15 mins to Start a chat which leads no where. Email is a joke. Basically no customer service.

00 and I have no way to get it. Guess I will report as fraud

Need a refund, Had George Strait Tickets for concert at ND and cant get money back.

I was swindled on some resale tickets I never new existed. I went to ticketmaster website and was sold "resale" tickets. how do i refund or at least get what I paid for?? like better seats or drink tickets SOMETHING??

I have been trying to contact someone in regards to the tickets I purchased that were on a “delayed availability”. The delayed availability ended on June 4,2021 and I still have not received my mobile tickets. I have sent numerous emails and have YET to receive a response back.