Tim Hortons

The store says closed at 10 pm. 9:45 the doors are locked . This has happened to me on more then one occasion. Ladysmith Vancouver Island BC. If this happens again I will not visit that location again.

Thank you

It’s oct 2021. And we still have Covid issue. I went Thur drive thu to get teas.

First off the staff was wearing there masks half on. And then I noticed she wasn’t wearing gloves as she grabbing cups and made the tea. I figure if I wanted to possibly get sick I’d drink the tea. Instead I put into garbage.

This is very unclean way of providing service during Covid.

not 24 hours closes at 10 pm regularly Northumberland location. Hwy28/401

m to get another special that is on my phone and that is the lunch sandwich with hot tea also , any size, and i asked them twice , this morning n this afternoon if i can substiitue the tea 4 a coffee, simple yes or no, ,, not i dont know, or i have to punch it in an see if it wil take, has nothing to do with the older woman saying i have a free coffee on my card, i had no intention on redeeming my free coffees , the dtea comes with the sandwich already , just simple yes or no can i substitute for a coffee, same thing thing this afternoon, dont know, , an then

i get up there an show her it on special an she scans it an saids stil over 8 dollars for the purchase an i said i just showed u it , and she said tht promotion i have to go to head office, no i dont ,,, i was just at tim hortons…

I wish bowmanvilles Tim Hortons would just evaporate. All 3 locations are a joke. 25 min waits a 2 coffees at 10 pm. Rude children throwing stuff out the window. Like why does it take ridiculous times for simple coffee.

Starbucks makes specialty drinks and takes 5 min per order and their products are prefect each time. I go to tims everyday. Everyday I wait 30 min for coffee and it's usually wrong. I hate tim hortons in bowmanville.

Even with a double cup and lid : black coffee scalded my leg and blistered , I think it was too full : leaked out enough to burn my leg , blistered all the way down my leg , looks worse now . Tired of cheap cups

i AM A COFFEE DRINKER AND A NEW TIM HORTONS OPEN UP NEAR ME IN QUEENS NEW YORK AT A BOLLA MARKET. I UNDERSTAND THAT THE COFFEE IS DELICIOUS BUT I DRINK DECAF. I WAS TOLD THEY DO NOT SERVE DECAF. WHY IS THAT??

HOW DO I GET TO TRY IT. YOU ARE A COFFEE CHAIN JUST LIKE DUNKIN DONUTS AND STARBUCKS. PLEASE EXPLAIN. THANK YOU BEV B.

Hello! Timmys,

Can you Fix IN Store pleople1 to 2 Numbers at Store, 5445 Steeles Ave E Scarborough, Ontario. ON M1V 5C2. 2021 Oct 09 Time 8PM , The Woman Fucking Rude face. Voice High REfusing my order. What point in here she is look like Drunk. she is Fucking Bitch. she is SUCKING his DICK because she didn't take order and what she doing with Him???????. UNHAPPY UNHAPPPY UNHAPPY UNHAPPY UNHAPPY UNHAPPY UNHAPPY UNHAPPY UNHAPPY UNHAPPY

your services sucks who knows how many times i go thou drive tho the hot choclate was watered out one at flatrock nd your donnuts are always still be homest i dont know how u guys are not shut down i cant wait Dunkin' Donutsbe open you guys will have a competition and no one will go there and they'll go down Dunkin' Donuts imstead

I tried another shitty breakfast sandwich from Tim Hortons and lo and behold it wasn’t fucking toasted them when you ask in the drive-through if it could be toasted you get a fucking attitude from a shitty Tim Hortons employee telling you it’s always toasted then when you get the shit they put in a bag it’s fucking cold.

Tim Hortons sucks you should close all of them down and give Dunkin’ Donuts a try

Hi I am writing today to complain about the reasons I was unable to dine inside of Tim Horton's Canada. I take this very seriously and I was told they would call the cops on me had I not left the restaurant because of not having a vaccine passport.

8% survival rate without the vaccine. The vaccine is an experimental vaccine on humans and is not even finished trials . so it is in my right as a human to not succumb to putting something experimental into my body.

They CDC and FDA have yet to find the long term effects . I / my family as humans with rights should be able to sue the government if any complications happen including death. Since the government has taken the option to sue off the table it is undeniably against human rights and freedoms to have these vaccines mandated.

So for…

Stopped yesterday on route to London My husband and I had to use washrooms Before placing our order We entered Tim’s to the extreme right as we usually Do to use the washroom facility The supposed Manager yelled at me And told me to get out and get in the food lineup I explained I was waiting and distanced from others To use the washroom so she told me to either go to the back of the food line Or go across the street to the gas station ??

I am 80 years old and have worked in Hospitals and Health facilities all my life I have all my Covid shots I had to use the Washroom quickly Have all the employees in the Mount Forest Location Had their Covid shots?? I have seen and heard many rude reviews about this store It IS NOT BEING HANDLED IN A PROFESSIONAL MANNER BUT WHAT DO THEY CARE AS LONG AS…

Was at the shop yesterday and they didn't have any breakfast biscuits at 9 am. Went today they had biscuits but don't ave scrambled eggs and then the host told me they never ad them at this store which is a blatant LIE.

So I ordered a coffee and told her I didn't want the worst dark roast of all the previous blends(HORRIBLE). Then the host who probably gets paid in donuts shoved the coffee out the window and slammed it in my face.

What is your business coming to. They have the take what I give you attitude or FUCK-OFF. Well I stopped going there 9 months ago. Thought maybe something has changed and it has their worse. That is the greedy owner from Prescott causing that. Well bye forever. Worst company in Canada.

Can't wait til the doors close on your business. Your heading in the right…

There is a woman named Heather at the Trenton Onterio Dundas East , she was rude obnoxious about my order , I refuse to go there to order there again , until she is gone , she was also short with me because I didn’t have the exact change ,so she was very rude and told me to get along , if she has family problems she should stay home instead of going to work and taking it out on customers , I feel sorry for the manager Jeff that probably has to put up with it

I am also in the service industry. I have to advise you about my experience i had today. I went inside the Harwood south location in Ajax (Just north of Bayly) I used the washroom and came out to order something.

While I waited I noticed approx 10 employees working away and 1 lady actually came close to the till.

However NOT 1 person acknowledged I was even there or to let me know someone would be with me shortly. I know the Drive Thru always takes priority, but what kind of manager does not teach their employees to greet people when they come inside the store.

Are they too busy to acknowledge customers. I will never come back to this location again. It’s a shame.

To whom it may concern,

I have recently applied to two different Tim Hortons locations near me, in Watertown NY. Neither of them will hire me even though I have years of experience. Recently, one of the employees at the Mills Street location, named Mandy told me I wasn't being hired because "it was due to my partner". All of this because my partner made a complaint to Corperate because his coffee wasnt made correctly, and asked that it be remade. According to New York State law, that is senseless bias/ discrimination. To not hire someone due to their partners actions is petty behavior on the management team.

If I am not given ample opportunity to apply for a job within the company. I will informa my Attorney and request that a lawsuit be started against Tim Hortons.

I am well aware,…

Allready did this once!

Since the pandemic it seems everything has gone down hill,what used 2 b my favorite coffee now is not good,and not one specific location,all of them in my area. most locations the doors are locked or their closed by 6: pm.

I personally am very disappointed by a company I HAD to go to everyday! NO MORE....

Visited Tim Horton's at 101-754 Fort St, Victoria, BC this morning and it was not a good experience. First of all When I went to scan my rewards app I was told the scanner wasn't working. Maybe they could have handed out a rain check for a future visit ? Isn't that the whole purpose of a rewards program. When I was handed my order of coffee & donut, I made the effort to get out of the line up and then when I was outside I realized the server never put a sleeve on my hot coffee. I'm sure they can do better than that.

Thank You,

Joseph

young girl named Brooke tims in st stephen new Brunswick dont know how to make coffee all week she has been messing my 2 coffies up and today took me half hour 2 get 2 cup of coffee then she was making them wrong again in larger cups then I have paid for so I told her then she started pouring them into the size I want then again I told her if that's mine you are not doing it right they won't taste right and

she just looked and me and shugged her shoulders then it was another 5 minutes before I got what I paid for then she was kind enough not to bother to stir them

Today August 19 at exactly 3:25pm i went to Tim hortons located at Ferry Avenue Prince George BC and i am disappointed with their service especially the girl at the window she was rude to me. I only ask for a small cup of ice and they couldn't give me one.

The last time i went to this store 3weeks ago they said the same thing to me. , I mean it's just a small cup of ice and they couldn't provide it? After all i bought some drinks with them and i just want my drinks extra cold that's why i ask for an ice.

Now yesterday morning 5:15 am store 101728 everything recorded on cell . Ordered 12 muffins received it in a box a donut that wouldn’t close right lost half muffin on the ground once at work . Number 2 the person preparing my bf never changed glove while making my breakfast even after entering an order on touch screen with his gloves then money laundering without changing pairs and

return preparing my order and after 300 seconds at the drive the coffee wasn’t even what I ordered . If u need to see video ask franchisee for viewing time 5:15 tuesday morning or I can send my video

Drive thru orders (coffee drinks) are often wrong at this Tim Hortons location, 60 Tuxedo Ct, Scarborough, ON M1G 3S3. I'm a regular drive-thru customer at this location and orders 3-5 coffee drinks almost everyday. Its difficult to check every drink in detail before leaving the dispensing window.

I guess the drive-thru service must be fast and accurate. If anything to be compromised out of this two, it must be the 'fastness' of the service not the 'correctness' of the order. I'm writing this complain since there are lot many such mistakes recently happened to my orders.

I informed several times, but it happens every now and then. Its waste of time and money. I believe it can be corrected if the order-taking employees and the preparing employees co-ordinate well and give little extra…

Very poor customer service in Hanna Alberta as far as latte machine goes!! Machine has been broken down for almost 3 weeks! How long does it take for a repair man to come and fix this problem? Thanks for attention to this problem!!

I'm very disusted with the service they have at this location along with many others .waiting in line inside I was the 4 th person inside line .25 mins before being served ,it is like t hat every day ,Its the worst Tims to go to in ns.You could be the 3rd person in the drivethru,and be waiting 17-35 mins

These restaurants are poorly ran by management. They are so under staff on morning and afternoon shift they don’t get orders out fast enough. I asked for a refund on my online order they said they do not give them out . This place is ridculious.

My husband and I just ordered 2 medium DD coffees at Enroute in Brighton and the cost was $4.55. I am wondering why the cost was a dollar.mote then my regular Tim Hortons.

Jacki Mcfarlane

Washrooms are always dirty. Need paper towels instead of air blower especially duroCOVID!

Your restaurant on St Margarets Bay Road in Timberlea Nova Scotia is the worst I have been to. I have had many, many issues with this branch, but tonight was my last straw. As a rule in most cases their breakfast is cold they never have chicken noodle soup, and when I finally do get chicken noodle soup, sometimes they give me a large bun with a large and

sometimes a small one, tonight I got a large soup, and a small bun, absolutely no consistency. Often my order is wrong when going through the drive thru, so finally I have decided I cannot go back. I like to deal with local merchants but I'm done Jennie Allan

BOUGHT THE CREAMED FILLED DONUTS FOR THE 1ST TIME AND THEY ARE NOT THAT GOOD AS YOU PROMOTE. FOR $2.00 PER DONUT I WOULD NOT GET AGAIN!!! BOUGHT 12 OF THEM BUT WILL NEVER BUY AGAIN, DRY AND NOT GOOD

JUST LETTING YOU KNOW I PURCHASES YOUR NEW CREAM FILLED DONUTS YESTERDAY FOR THE 1ST TIME AND MUST SAY THEY ARE NOTHING SPECIAL LIKE YOUR PROMOTION SAYS . SHOULD HAVE BOUGHT THE CREAM FILLED MUFFINS. ALSO BOUGHT 12 $20.00 NOT WORTH IT.

THANK YOU

Tim Hortons Manager at their location in Orillia near Webbers Burgers was very rude and does not know how to treat their customers properly. She talked to customers without respect. She scolded the ild giy who was waiting for his food for asking the staff if she’s already making the order.

” And she told me to go on the side (I was already ) to times without politeness and without saying please nor even thank you. ” . I just don’t think she has the right to talk to customers like that who are already being patient for waiting for their orders to be done.

Brain dead morons can't get orders right. Been going to the same place for YEARS and they still screw my order up.

I already complaint Here also but nobody can response what can I do ?

No one can reply about this issue and I m before 2 month that kind of issue if Tim hortons franchise owner can’t care the customer and not trained franchise staff specially at night shift so plz close this franchise at 1420 mid-way blvd Missassauga

A few weeks ago I ordered a crispy chicken sandwich and the chicken was really hard to chew. I took this as a one off experience as I had purchased many of them before and they are great. However again today I bought another crispy chicken sandwich at a different location and had grisly chicken I could not chew, hence my meal was spoiled again. I buy from Tims all the time and hope that they can improve on the quality of the chicken. I am very disappointed and look forward to hearing your comments.

Paulette Collins valued customer

16545 Yonge street location: I am a big fan of timHortons but is location is the worse location I have ever tried. Always make a mistake about my order on drive thru- i paid for xlarge coffee and received large or orderd tea and received coffee- my order always coffee one cream but received regular.

Yesterday morning I was in rush went inside and ordered frozen strawberry lemonade and strawberry creamy chill and coffee 1- my coffee was cold 2- strawberry lemonade , I received a cup of like water . A guy with long hair said mashin is not ready, i am busy.

This the same taste but unfortunately I was in rush and already waited for more than 5 minutes. I left and my son and husband couldn’t drink their order. I paid $11 for nothing. This one is my worse experience and I am not happy at all.…

This general manager is not a nice induvidual to deal with......

The horrendous service at En Route sites on the 401. Yesterday it was on the 400 at a King City En Route. They keep you waiting so long, not enough staff always. Yesterday the young lady took our order and I paid! Then we waited and waited! She went and was filling other orders for the drive through or app service, we had to remind her that we were still waiting! Then my coffee order was incorrect and I had to go back inside after getting to the car. This is NOT the first time we have encountered this awful service! So often we just leave as there will be no one actually on the counter. I suggest they start to give customers in front of them some priority! We are fed up with trying to support Tim Hortons when traveling.

Julie Hastie

The manager, Destiny Kertai, of Tims in Kipling sask. Canada , is a terrible employee. She doesn't show up early mornings so doesn't open up on time.

Also no show on Saturdays so it is closed due to no staff. You need better staff running this franchise. Disappointed consumer with the staff in Kipling sask. Unreliable people.

crows outside in line with customers going thru drive thru…bathroom dirty…no staff inside to serve you and customers requesting manager. told short staff…Should have been closed until suffient staff in building able to serve customers !! The grounds outside need to be cleaned up…not appealing at all…seagulls and crows on top of building and getting bags of garbage from garbage hut overflowing with garbage bags…GROSS !! …

TIM HORTONS #4370 10621, Chinguacousy Rd Brampton ON

Time visited July 17, 2021 at 9PM

I am a regular customer at this location, I have always ordered a steep black tea and since the tea is always boiling hot I have requested a extra cup as I have eczema in my fingers. Sleeves doesn't help because I cant get the affected fingers exactly on the sleeve and it's really difficult to try and fit my fingers on the sleeve when I am driving.

I try sometimes telling the staff I have a medical condition but if there are people near me I feel uncomfortable doing so. What I find bothering is even after I told them I have a medical condition the staff just ignored my request and moved on to the next customer. The service I received to say the least was terrible. The store wasn't even busy when I…

This complaint is for 1405 Kensington ave Buffalo ny. They have terrible customer service and terrible behavior, the bengalis there are always on their phone instead of working I worked here before too and quit because of how they treat other employees. I visited earlier today on 07-16-2021 and I found many flies on the muffins and doughnuts I have pictures but it isn’t letting me upload on this website.

On July 1st, my family decided to order dinner from Tim Hortons (huge mistake). I placed the order through the Tim Hortons website, and they told me my order would be delivered to my home in 38 minutes. I paid online, including a generous tip to the driver.

After waiting an hour and ten minutes, I called the local store number provided on my receipt. The lady who answered the phone told me they'd "run out of food" and wouldn't be able to fulfill my order. I was a bit flabbergasted, and stated that I'd been waiting an hour and ten minutes, and when were they going to tell me this information?

She explained that she was waiting for the delivery driver (I can't make this stuff up) to show up so that he/she could DRIVE TO MY HOUSE AND TELL ME THAT MY ORDER WAS CANCELLED!? The driver didn't…

today at 9:17 am at 648 topsail road tim horton's in mount pearl nl, I asked for mayonaise, with my bagel belt, as many times, I get NO mayonaise. the lady charged me 50 cents, AND my bagel had NO mayonaise, or ANYTHING spread wise, like butter, mustard etc! I ONLY asked for mayo as MOST times I get NONE!

We were handed a coffee out the window, it was not checked, the cover came off spilling all over my husband. The server stood there while my husband screamed it's scolding and then offered a napkin. She persisted to be very cold until I spoke.

I used to work there and while working there experienced what they are like. A young lady had a new machine break causing coffee to spit out at her and she was made to clean it up and continue her shift.

She returned with bubbling peeling burns the next day and was told not to see a doctor by a supervisor (which I witnessed). I didn't contact then but I am now! The Tim Hortons on beaverbank road lower Sackville NS needs new management.

The lady that did this to my husband today is the managers best friend and she has had numerous complaints and…

On Wednesday July 7 2021 I took a friend for lunch to Tim Hortons. She ordered the chili combo. I ordered the crispy chicken sandwich. I couldn't be more disappointed. After the 1st bite I lifted the top bun off, only to discover 3 of the smallest, dries chicken strips I have ever seen.

If I wanted chicken strips I would have ordered them. The picture you show of your Crispy chicken sandwich, indicates a piece of chicken which fills the bun. That couldn't be further from the truth. I will be sharing my disappointment.

You really need to rethink your Crispy Chicken sandwich.

Customer service - they call it the hospitality industry. Not in the case of this teenager. Sparrow Drive, Nisku location. Approx 7pm. I'd use the number from my receipt, but I didn't get one and she was gone from sight.

No hello, have a nice day, please, thank you, nothing. In fact she didn't actually speak, yet alone acknowledge me. She opened her window, stuck the POS out the window in my general direction, but didn't look at me as she did it.

Didn't even confirm the amount. Handed me the sandwich and napkin and nothing. I said, "You're welcome" loudly enough that she had to have heard. Nothing. Didn't turn to see if I needed anything else, just walk away. Teenage attitude in spades.

20 just this week I went back to the store and ask to talk to the manager she came out was polite I told her my story she was polite and offered me a new cup I told her this was Not the first time this happened so I took my coffee she never offered me anything in return for all the times I’ve thrown coffee away the next day I come back to get my coffee in the morn it was very hot so

I waited to drink it I get to my destination this time it was my favorite fishing spot I go cast my line sit in my chair and guess what no dam sugar in my coffee ruined my morn over the last year I do realize there a lot people stressed out over worked under paid covid and all the other problems in life we’ll I work too I do floors for a living if I only did part of the work I would not get paid nor would I…

Twice I have ordered a meal at the drive through and upon presenting my Tim's reward card they have given me an extra coffee. I explained that the price of the coffee should be removed from my bill and was told they couldn't as the next purchase had all ready been processed.

Please send me a credit for two coffees and also explain to your employees that a free coffee doesn't mean that a person wants two coffees at the same time. Thank you Keith Belknap