Toyota

the new car just purchased, 2 weeks, 6 day in repair center, after 2 time repair, the "check engine light" is on all the time. the service is very bad.

Had my car service today, just paid $249, and having a non-washed car back, to say that other cars I saw were washed for giving out. Was there a criteria or selective process windsor Toyota does to decide which cars can be ignored or neglected.

Not happy with this service at all. Should all customers to be treated equally ? I have never complained in term of prices or anything, having my car kept for half of the day, this is what happened.

At purchase time, I bought a third year of Toyota Care (except that it turns out to be "Total Care Auto"). When I was about due for the middle of the year tire rotation I heard a squeal from the rt. front brake area.

I went to take the tire off and I was not strong enough with Toyota's lug wrench. I got my long handled click type 1/2" torque wrench and discovered the torque was at 137 ft lb. lb. So, I took the car in for tire rotation and fluid level check.

I was very vocal about the over torqueing. The service lady said the service dept. was supposed to hand torque and that if she had a flat tire she would not be able to change it either. Well, they did the mid year servicing. lb.

Also, the hub caps were incorrectly installed in that you could not get the deep well socket to go on the…

My wife and myself plus my parents have purchased around 10 cars and trucks from Classic Toyota in Wilkesboro, NC. We were having great service until it changed from Victory Toyota to Classic. We have just purchased a 2018 Camry.

There is a issue with the door rattling. I have been put on hold for over a hour total and been ignored with promise of return calls. I have been told that this is a 3 to 4 hour fix.

They are not wanting to supply rental car for time it takes to repair. I have had to call numerous times just to get a answer for repair. This is no way to treat a loyal customer. We have never had a warranty claim in the several years we have been buying from them.

I doubt that we will ever buy from Toyota again.

I called 18003314331about a week ago and put in a complaint 18162425 and spoke with sharyce and was told that a manager from millennium Toyota would call me in the morning. No one called me so I called again and as a result I spoke to a different manager who said they would look into this complaint and call me back. As of today I still have not received a call back.

I have been contacted by Toyota because there is a fabric default on my Toyota Yaris aerbags and seat rales. I made an appointment for 7H30 today, 12 October 2018. When I arrived fistly I was told that there is no service loaner, or curtesy car.

00 if something happens to the car. I responded that Toyota must have insurance in place. I had work at Ford south Africa and my father for 30 years and we know that it does not work that way. So then the gentleman told me that there is no such thing as a courtesy car.

I just want to confirm that I am going to my attorney wich will provide Toyota with a document stating that if there is done any harm to me or any passengers during an accident due to malfunction on the aerbags or seatrailes because of neclegtion on Toyota 's side Toyota is going…

Dear whom it may concern,

I have just had a bad experiment in one Toyota dealer (Mike Calvert Toyota Scion - 2333 So. Loop West, Houston, TX 77054). I have my car fixed at that place for the airbag inflator recall. It took a few hours to be done, and after I received my car after the maintenance, I noticed that the steering wheel is not straight, not balanced or centered. I should have reported the problem right away, but I was in a hurry. However, when I get home, I called the service, told about the issue, and received a 3-day-after appointment. I returned there as the how the appointment is, described a problem, and showed them the receipt of that recall. Finally, they say they did nothing and ask me to pay $100 to fix the steering issue. Ok, I don't need to tell how this is ridiculous…

Larson Toyota of Tacoma sold us a 4Runner then after we paid for it in cash they said it had already been sold. Then they offered us another one but couldn’t get it from the other dealer. Then they offered us a third one for an extra $500 and after driving over an hour for a second day we arrived to find out the 4Runner wasn’t there and the salesman didn’t know where it was.

We then left and they couldn’t give us our check back because it was the weekend and they couldn’t get the safe open until Monday. An assistant sales manager called us on Monday and asked what he could do to make it better and we said the only thing they could do is sell us the 4Runner they offered for an extra $500 for the original price and

he said he would call me right back but never called.

I love the mechanical and reliability value of my Toyota Scion, but I don't believe I should have to sacrifice the aesthetic value in the process. My 2008 Scion XD paint started cracking a few years ago. I just thought it was because I didn't wash and wax like I should or the sun was maybe too harsh on it.

The roof and hood are the worse. Only problem with that thinking is my Chevrolet Lumina I had for well over ten years, It was a 1993 or 1994 model. I think and I still had it until 2007 when I sold it.

The paint job didn't look new by any means , but it wasn't peeling or chipping. It just looked faded and worn. My Toyota looks like a road map on the roof and hood. Its around 10 years old but I take as much care of it as I did my Lumina and still live in same small Mississippi town.

I…

this is in response to a letter from one of your reps at: Toyota Customer Experience Center Case # 1808162472 after my call to complain about a buying experience at Fendlay Toyota in Prescott Az. Wanting complaint to be logged, for fallow info (in case of problem's with solving, horrible experience. Contact info: Robbie Graves 530)417-7181 home) 928)445-3228 (dial 1, when recording of not excepting solicitations begin).

Thank-you, Payton for listening and understanding. We will wait till tomorrow (8/17/18) morning (between 9:30 and 10:00 a.m.) when the manager Marcos said, he would fallow up with me as to what he heard back from Corporate……as to how to move forward of returning the XLE we purchased (under incorrect info) and walking away till possibly Toyota can come up with an…

I bought a 2017 Toyota Extra Cab from Uitenhage Branch in the Eastern Cape and their service was excellent . A securi - lid was installed by Rhino Linings in Port Elizabeth, arranged by Toyota on my behalf. I received my extra cab and consider it the best vehicle I ever bought.

The security lid is now damaged, purely by just opening and closing the lid (for normal operating purposes) and requires a slate replacement. The damage is caused (according to the supplier) due to the lid not being serviced. I have not received any communication, instruction and or manual to direct me to service the lid - the supplier now claimed that the sticker on the lid gave clear instructions, but

you need to climbed onto the cab, go on your knees to read the serial number and instructions. My concern is…

I was given a price on a Rav 4 at Steven's Toyota on Jericho Tpke in Huntington N.Y. The salesperson gave me a price, I was expecting to pay that price, actually we came three times. the second time they were too busy, we just wanted to pick a color. When we were all set to sign the papers ,the manager came over and raised the price over $3,200 Is this the way Toyota does business. Wait until I get on Facebook!

Michael Wisnieski 631.553.6735 longwoodmichael@gmail.com

Dears,

I’ve a problem with Toyota Egypt as they give authorization to untrusted vendors, the problem stars 4 months ago and still have the same problem till now when I made a visit to United Group For Trading & Distribution Toyota Service Center 6 of October branch to change my car broken windshield the maintenance team and the branch manager confirmed that united group 6 of October is an authorized vendor from Toyota Egypt for selling cars, spare parts and service center however when I went to the insurance company to submit the required documents and invoices they refused to give me the money and mentioned that United Group For Trading & Distribution Toyota Service Center 6 of October branch is not an authorized vendor for Toyota Egypt and they asked me for united group authorization…

In December I revived a letter from Toyota about a frame recall on my 08 Tacoma , took the truck to Superior Toyota ,Parkersburg WV . The dealership found a hole in the frame said it needed replaced they would contact me with an appointment date and time !

In may my inspection sticker expired had to go to the dealership to get a inspection sticker since no one else would put one on it because of the frame but the dealer did after the sticker was put on they finally made an appointment . When I went to drop it off they did not have a car for me to drive ( which they were suppose too)!

Had to reschedule , finally got it in last week . On 7/17/18 the service department calls me and inform me that during the process of changing the frame the tech broke the bleeder valve off on the front…

In December I revived a letter from Toyota about a frame recall on my 08 Tacoma , took the truck to Superior Toyota ,Parkersburg WV . The dealership found a hole in the frame said it needed replaced they would contact me with an appointment date and time !

In may my inspection sticker expired had to go to the dealership to get a inspection sticker since no one else would put one on it because of the frame but the dealer did after the sticker was put on they finally made an appointment . When I went to drop it off they did not have a car for me to drive ( which they were suppose too)!

Had to reschedule , finally got it in last week . On 7/17/18 the service department calls me and inform me that during the process of changing the frame the tech broke the bleeder valve off on the front…

I've a Toyota Camry 2007, LE, 4 cylinders which has only 70,000 kms. It's in great shape and has no accident.

However, it's consuming too much oil. I've contacted Kingsway Toyota and talked to an advisor who mentioned that 2007 has a recall because it has piston rings defects. My vehicle has 70k only and was never advised about the recall.

I need this to be fixed peacefully. Please reply by email. Thanks.

Ginger Jackson July 12, 2018 7207 Murray Lane A Yucca Valley, Ca 92284 909-684-8846 hotsassyass@hotmail.com

Toyota of the Desert I have a 2011 Toyota Camry LE, I had an appt this morning at 7.20 for oil change, I bought the 3 for 109.00. I asked if they could check the brakes & transmission fluids. The clerk that helped me this morning, came back to me about an hour later & said the brakes are fine. He then said something about the oil plate needing to be replaced 450.00, so agreed. About 10.30 or 11am am ready to go. I leave, go to my next appt. there about 45mins, come out to get in the car and there’s a puddle of oil under my car. I check it, it’s oil, I go on to the next place, come out again and there’s a puddle oil. I come back to Toyota the clerk take it right back to the tech. 30…

Thankyou John

I bought a new Matrix in 2014 from Anchor Motors in Stellarton NS. My problem is with less than 54000 km my wheel covers started squeaking, very embarrising, when driving sounds like the front end is falling out of it.

The service dept at Anchor Motors told me to put double sided tape on them. Really on a car with only 54000 km. When I bought the car I bought extra warranty on it,so when bearings or drive train start to go I would never know unless they caught it at my regular service appt.

ps I tell everyone I can until my problem is solved .

also this isn't the first Matrix or corolla with wheel cover problems.

I own Toyota Yaris HB 2014 regular maintenance and the car now has done a km of 67,000 and suddenly the air conditioner compressor went dead the problem is the car is out of warranty and Toyota wants me to bare the full expenses yet it is very uncommon that a japanese car experience such a critical problem like having the compressor dead in such a few km done with no accidents affecting it the other point is the compressor is not available and

it takes from 30-60 days for the compressor to be available so it is totally inconvenient and I am as a customer am very disappointed with the service provided by Toyota as I have to pay for the compressor which is very expensive and knowing that one time during maintenance while the car was still in warranty I reported that the Air conditioner…

1. My car sterling got abnormal sound and I decided to send to Toyota car service center for checking. 2. Toyota customer service personnel advised me to send in my car to the service center on 19 Jun 2018 and its will take 1 to 2 days for checking. 3.

I confirmed to send the car to Toyota center on 19 Jun 2018 and request the Toyota customer service personnel to update me on the checking progress. 4. I received a call from Toyota on 19 Jun 2018 afternoon (3pm+) and I have been advised that Toyota is yet to check on my car due to no manpower.

Toyota's personnel further advised that not sure if tomorrow they able to check my car and ask if i want to take the car back or leave the car at Toyota. 5. I asked if i keep the car at toyota when can Toyota carry out the checking of my car and it…

I received a recall repair notice for my toyota corolla - I called Della Toyota - located in Plattsburgh New York, to get my car in. The recall is for a window switch which can cause a fire. The customer service representative at Della Toyota tried to schedule me for an appointment 6 weeks out. Really, 6 weeks??

He said they had no openings any sooner. I find that hard to believe. I am willing to bet that if I needed a repair that I was going to pay for I would have been able to get an appointment much, much sooner.

This is the kind of poor service that makes me want to get a honda next time...........

Took car to dealership for oil change & tire rotation. Specified "no Synthetic oil". 95 oil change & one cent tire rotation. 30. When questioned the Advisor said "we put in synthetic oil, it cost more" Declined to honor coupon.

I will not be going back to McKinnon Toyota in Clanton, Alabama.

1st time- was told I was missing air filter cover. Ordered another and just when I got home it was on the floor of passenger side. Drove back to Toyota to have it put back on and cancel my order.

Got no apology from them. 2nd time- wanted a quote on tires. Got the run around and was treated like I was disturbing them. Xmas potluck. 3rd time- after my service was done the paperwork was left on desk and service advisor went to lunch.

If I hadn’t of followed up with someone else God knows how much longer I would have been waiting. So, 3 strikes your out. Not going back to Carson City NV Toyota again. Will drive to Reno NV from now on.

I have a 2004 Toyota Tacoma which was brought in for frame rust recall, they replaced the spare tire assembly only and informed me frame was good. I was recently at my mechanic and he noted significant frame rust, unsafe vehicle, and this should have been addressed.

This was in 2015 and I was under impression this Toyota dealership was honest and forthcoming. It is quite obvious this was misdiagnosed. I have made a call to my lawyer to intervene in this matter unless resolved. It is sad that I asked 2 times to review frame and they avoided reviewing with me findings.

I will be seeking legal team unless matter is addressed. I am a lifetime Toyota customer and have 2 children graduating from college and want to continue Toyota loyalty. I will buy Honda's if this is not resolved. sad. Just…

I went to Kings Toyota in Cincinnati which is 30 miles from me to purchase a 2018 Camry which I negotiated online. Upon arrival told car not available. Unfortunatly I bought it being told that all the scratches would be polished out. WRONG!

So I purchased the Strike Force sealant and undercoating being told they would further polish the vehicle and it would be fine. Took car in on Thur. 3/1/18 and told it would be done next day. They called next day to say sorry but your car was damaged!

Told them immediately I Do Not want that car. They didn't ever call back! I had to drive to dealership 4 days later to find out car in body shop. Again I told them I don't want that car. They told me I have no choice it's my car.

I said I don't want it I want the Camry I Originally dealt on. 00 down…

I have been a customer since 2010, purchased two new cars and have been very happy until recently. I took my car in to have it checked before starting a long road trip. I also requested rear wiper blade be replaced. Which was done.

Also, a filter of some kind was replaced. 37. (Can't tell from the receipt exactly what the charges were for except wiper blade) Anyway, I left and drove to Nashville, TN. I notice a something funny with my brakes but not worried at this point.

Drove to Athens, AL and stayed for 5days. Didn't drive until leaving when I noticed a sluggish, rubbing noise. Mechanic said it would be ok to drive to Florida where I took it to a dealer. The tech just looked at my tires and told me my pads were bad.

Brakes , rotors and calipers were very rusted, brakes and pads had…

Vehicle booked for Friday 9th February 30000 service, at your Alberton branch, this is a operational vehicle used by the SAPS and was confirmed by Toyota staff. AT the point of hand over I mentioned the brakes needed to be replaced as it was steel on steel !!...

I heard nothing during the day and at 16h35 I received a call from Susan who then informed me they needed authorisation to replace the necessary brakes.. I said this is unacceptable, I mentioned upfront the brakes needed replaced, they would also require to phone the bank for authorisation, but this was totally ignored.

She then suggested the vehicle stand over until Monday for the financial authority, Unfortunately as mentioned this is a state / operational vehicle and I needed the used of this to be able to perform my duties.. I…

Good Day I am an owner of a Toyota Corolla car 2008 year South Africa (Gearbox problem)

I have been several times in the Toyota Egypt work shop to solve the Gearbox problems thank you for that but still the car performance is very bad.

Kindly require to replace the Gear pox under the warranty.

I ask you to help in solving of this problem. With respect and hope for mutual understanding. Hany Sedky Aziz 0201005009670

Car Data

Toyota Corolla 2008 Chassis no 603022583 Motor no 60193

Been goin here for over 10yrs as I trust(ed) the service dept at Chula Vista toy.

First my online coupon wasn’t honored as past visits because it’s a Lexus. So I got charged more. Brake job was also more than I expected. If I knew I was goin to pay more than usual I might as well take it to Lexus dealer.

I enclosed all receipts and my bill of $666 which is about double what it should’ve been for just a simple oil change and rear brakes. I hope this email helps in resolving this issue and making your service reps knowledgeable of what good service is.

I own 4 Toyota’s and doubt I will bring them back again. I also was thinking of purchasing a corolla for son but may go to Honda. Thank u for reading this 619 781 2755 Michael Duran 2490 new seabury way Chula Vista ca 91915

Dear all ,

I have a problem with Toyota .. I entered my car Lexus to repair the windscreen and some scratches by more than three weeks and said it takes three weeks to repair and wait until we get approval from the insurance company because the insurance is comprehensive .. And I have been without a car during this period has not yet contacted On one and whenever you call the customer service number say we will contact you I want to resolve the service and Lexus is bad and did not estimate the amount paid at the time of purchase.

My name Ahmed Salem Almuslmani Car number 607061 Lexus Mobile phone +974 55555191 Qatar

My complaint is not with a Toyota product. This happened after the fact of purchase. My husband and live in NC and bought a Toyota Tacoma at Cherokee Toyota in Canton GA. When we purchased the vehicle we agreed to pay the purchase price if the dealership would pay the NC tax.

We thought the cap for NC tax was $450 dollars. When we went the tag office to register the vehicle they said we owed another $574 dollars, so the total would have been over $900. The dealership is near the NC line so they have many purchases from NC customers.

I feel like they should have been aware of the cost and let me, the customer, know because that would have influenced the purchase. We paid cash for the vehicle and thought the dealership would pay the taxes. I feel ripped off.

I should have known more about…

My daughter bought TOYOTA Avanza in April 2017. MHKM5FB3MOK003160, When I lock the door using remote the alarm activated after few minutes. My daughter manage to make appointment with Bintulu service centre to rectify the problem and when I lock the problem is solve because the alarm was not activated after lock a few minutes.

Yesterday its trigger my mine to test the alarm because I in doubt with the alarm so I try to test the alarm. 1st test the door is open I press the remote to lock but the door is not lock and the alarm is not sound.

2nd test I seat inside the car lock using remote door lock, I open the door from inside but the alarm is not activate. I suspect the mechanic have tempered the car alarm and it no use to install the alarm if the thieve easily burglar my car.

Hopefully…

I was lured into the dealership through email in which they accepted my offer of $25K plus trade-in for last year's model, 2017 Sienna LE AWD. When I went to the dealership, they dropped the ball, and in spite of offering a good price for my trade, would not honor the offer agreed upon on the email. I am upset and feel that they made me a false offer on-line just to get into the dealership to try to get me to pay more than $2K more than agreed to on-line.

I have been in two accidents in my 2017 Toyota Corolla. The first one I was cut off by a driver and was sent into a ditch going 50 miles per hour resulting in my front bumper being ripped off.

And I've airbags did not deploy. m. I was in a accident I hit a deer going 70 miles per hour. And my car is totaled and once again my airbags did not deploy. I talk to someone at Toyota and they told me there's really no use to file a claim because there wasn't an insurance adjuster or a maintenance tech to prove that the airbags are a manufacturer problem.

That Toyota is the number one car for safety. That I couldn't give a complaint over the phone I would do it online but they would result and nothing being done. And that is two accidents going over 50 miles per hour in my vehicle but non…

A problem with your Customer Service Department for Toyota Financial Services in Cedar Rapids IA. I can't describe it in 100 words. Just call their number (800) 874-8822 and try to reach a human being. Do it on a speaker phone.

Bare in mind that they tell you your waiting time is 10 minutes, but my experience is that it'll take much longer. Stay there and listen. I hope you like saxophone music with a varying volume and a voice coming on the message every thirty seconds or so reminding you to have your account number or SSN ready.

After you've been listening awhile see if they don't hang up on you after a long wait. BTW, I'll never purchase another Toyota vehicle again.

In 2008 I bought a Toyota Tundra in 2016 I had to have the top of the truck repainted as the primer was showing through. I waxed my truck two or three times a year. I told the dealership about the problem and they said sorry.

The paint should not go bad this quick. I just think the paint was put on too thin and I wanted to add my complaint to the list. My truck has a little over 40,000 miles on it. Good truck, sorry paint.

I have went to Toyota 3 weekends in a row to get an oil change and the tech states there to backed up. There was No one inside when I went in they were sitting in the shop bay. I called 3 times in a row no answer.

Please get Beyer service in my area. Cookeville TN Toyota interstate drive.

I received a message of your awards . Is it true

my car is a Toyota corolla le (automatic) 2009 model ENGINE CHECK LIGHT HAS BEEN ON ABOUT THREE TIMES. ANYTIME THE LIGHT POPS OUT, THE SOUND OF THE ENGINE GOES UP A LITTLE. WHEN IT HAPPENS SO; 1. THE NORMAL MOVEMENT ON DRIVE GEAR WITHOUT TAPPING ON THE ACCELERATOR PEDAL INCREASES A LITTLE BIT.

THE ACCELERATOR PEDAL BECOMES DISENGAGED. E DOES NOT WORK.. WHAT MIGHT BE THE PROBLEM? WHAT SHOULD I TELL THE MECHANICS. THIS IS BECAUSE THEY SEEM NOT TO UNDERSTAND ME.

Experience rating 0

Incident #170815-000234 or 1708020921

Just wanted to let you know we have talked 3 of our family/friends so far out of buying a Toyota and purchasing a Nissan, Ford and KIA because of the way you have handled our claim. We have an article appearing in our largest SW Florida paper this month about your response. We have had 7 Toyota's but will never buy another one! This is clearly a manufacturers defect yet you refuse to honor. We have the "defective" part which clearly shows it is a design defect, not "chewed by a rodent".

I am on the telephone right now with your automated customer service (over an hour). I gave my social as requested to pay my bill. You'd think that I'd be able to pay my bill next, right. Other customer service centers have equipment/products that recognize their customer's telephone number right away. You all should too.

I do not handle any of my business (payments) online.

I have never been treated like this before. well I gave that to them and 4 hrs later nothing. I will never buy from this dealer again.

called steve landers of nwa , made a appointment to get a lost key replaced. When I got to my appointment with Toyota ,chris Johnson told me I needed all of my keys for my car in order to make a replacement.

I asked why I was not given all that info on the phone when I made the app. I also was not told the key and remote are priced separate until I showed up. Chris was very rude. I have bought two Toyotas one from steve smith of nwa.

I hope the service is not like that all of the time now, I will find another place to spend my money.

I have called about 3 different spots fading roof of my 3013 Tacoma. I have an extended warranty prepaid package deal etc. I would advise anyone not to pay for anything extra. " I have a truck only 4 yrs old and the paint is going bad.

It's not because of the weather or where I live, my brother had a Toyota truck and never had this problem, my husband had a Toyota truck over 10 yrs. and never had this problem. I never expected snything like this.

I've booked my car in for service at Bedfordview Toyota on the 03/08/17with a full tanks and when I fetched my car around 4pm to my surprise my petrol was less and my car had a scratch on the front bumper and no one could and is willing to take responsibility for it.

I've sent an email to Adrian Wuntong with the evidence and to date he never bothered to respond or give me a courtesy call. Above all my vehicle's hooter was never fixed, so I fail to understand how do they use my car if the problem I took it for was never fixed.

Their customer service are so poor, I won't even refer my worst enemy to that dealer anymore. I was willing to buy another car from Toyota dealer this month but if this is how you treat your customers than am sorry, I'd rather go to another dealer

Last year Toyota replaced my frame for a Tundra, the A frame broke off the rotares and cause me yo wreck, The dealership and service department stated this was not Toyota's fault because the warranty had ran out. Stated the warranty was only good for a year and it was fifteen months since it was replaced.

I am a widow and on Disabilty. Can you please help me? You can contact me at 606-784-5070 or by phone

2010 Highlander: left front window came off track. Service Center found two bolts in the car panel that was not installed correctly. Modern Toyota, Boone charged $100! I have purchased Toyotas since 1987 all new ones. Not here. Service Manager could care less.

He initialed process where customer is assigned one person to service our car. Outsourcing staff who answer service phone then have to relate call to this one person. Assinine. Cuts down efficiency and, most of all, service to the customer.

Please encourage Service Manager to modify this process to be user friendly.

I went to buy a jeep at this office and was scammed by one of the sale person. He took $1500 a year a go and getting the run around.even though he was terminated for the same thing. I need my refund or will be filing a lawsuit asap.

I would like to say this is the worst car purchase that we have ever made needless to say it's the only new car we've ever purchased also we purchased a 07 Camry from local dealership in March of 07 at forty four thousand miles water pump was replaced we have had numerous problems with this car with the obvious of oil consumption loud engine noises very annoying now the car has a little over 70,000 miles on it and

yet again we are replacing another water pump along with the serpentine belt this is not right these cars were meant to run and be better built cars than this so disappointed I wish there was some help out there I have contacted to cook Toyota before without any resolution only to tell me we had to take it to another local Toyota dealership and

cannot use our local mechanic…