United Airlines

Flight UA986, Gate 43 Seat 38J CDC-ORD Paris to Chicago Gate 43 Time 11:40 am. I am a retied 71 year old female professional. My seat was at the rear of the airplane therefore I waited to board. The incident happen while trying to get to my seat. The incident was with a male flight attendant. He as heavy set, reddish/blond hair, working I think in first class. He was working the left side of the plane as you board. While boarding I observed first class relaxing and enjoying there drinks. The attendant was ahead of me coming toward me. He was very agitated and made it obvious he was not happy. I continued toward my seat, but there was a newspaper card in my way. (Perhaps he was trying to give out newspapers?)

This attendant came up behind me, took my right arm, lifted my arm and oversized…

Your baggage claim services Dept. has not been cooperative and has been giving me wrong information. , they do not give me an email No. or physical address, The fax No. they have givwn me is either wrong or the traffic is so heavy that I cannot get through.

Even when I write to you, I do not receive any answer. Is anybody out there? You would ;never be able to discourage me with the tactics you are using. I am HERE.

Due to severe rain in Istanbul water got into my wife's two suitcases causing damage to her brand new clothes, gifts and other items. Since the last leg of her trip was operated by your airline Turkish Airline's claim Dept.

insists that I must contact you. They have sent me an email asking me to present it to you. As I cannot forward their email via this site, please give me another email address if possible. My wife was also stranded in Houston for one night due to the fact that Flight No.

TK 8936, operated by you did not exist on Nov. 26th. She went through so much stress. I have written more than ten emails to no avail. Please contact them to resolve this problem or sent me an email so that I can show them you are not accepting the responsibility for my wife's claim.

We boarded the plane and were told that a piece was sticking out of a box but that they thought it was probably ok to fly with it but needed to be sure. Maintenance came and they weren't sure so they had to call manufacturer....

We are now delayed 2 hours and just got another update after 40 minutes of silence to tell us they have to track down someone who speaks porcaguese to talk to someone in manufacturing... The pilot has continued to come on and say, "This is your pesky little pilot again",,,,, He then leaves the plane and gets starbucks drinks for his staff,,,,,,, So unprofessional!!!!!

I paid an extra $119.00 (receipt #01629289971772) for Economy Plus seating (Seat 10A) on flight 1964 from SAN to EWR on December 11, 2015. I was in boarding group 3, and was first in line. When my group was called to board, I found I was the last person to board in the Economy Plus section of the plane. There was no room in any of the overhead bins as all others passengers I found out later by asking had been in boarding groups 1 and 2. As a result my $119.00 ended up with no additional room at all since my carryon took up the floor space I would have enjoyed had I been able to store my bag in the overhead bin.

I am asking for the refund of my $119.00 since I did not benefit from the additional space and had a most cramped and uncomfortable trip from coast to coast. I feel if a person is…

While travelling home to Dublin via Washington from las Vegas our party of six we're all given middle seats all in separate rows and at the back of the aeroplane from which we had a transfer flight to get and only one exit available, at the front. I'm a nervious traveller and a diabetic who would have loved to have the support of my husband during the five plus hour trip .

My husband had just lost his mother the week previous would have loved to have had the reassuring presents of me beside him. We travelled on UA 361 on Friday 20th November 2015. We had spoken to one of United airline's colleagues at the gate we said we had been allocated seats when we booked our holiday we had arrived in the airport in good time she was unable to help and

said she would raise our complaint,this would…

United Airlines Customer Service Complaint Department

To whom it may concern: My tickets were purchased on August 3, 2015 through Orbitz. I have to tell you I was so disappointed in your service. My first leg of my trip was from Durango, Colorado to Denver with a connecting flight to New York Flight #3662 Dec 1 st to leave at 6:00 am.. This plane was late and not just a little bit late but hours. I had a connecting flight at 8;06AM To travel to NYC LaGuardia which I missed as I tried to rebook my second leg of my trip and was told I would make it… 8;06 CAME and we still haven’t left the airport so I stood in line again to rebook my second leg of my trip I was then scheduled on Flight #303 leaving at 10:00 am . which was also late and didn’t leave until 10:27. The Durango flight left…

Hello, I emailed United a week ago today and I still have not heard anything back. Will someone be contacting me about my complaint I wrote about? Thank You Deborah and Donald Maher

To United Airlines corporate offices. Here is my complaint. My name is Patricia Moore and I've been a long-time, loyal United customer. It was with excitement, that my husband, Jeremy Schurger, and I booked a trip to New Orleans on October 31st, 2015, 6 months in advance with 10 of our friends.

We had group outings planned for Halloween and spent a good amount of money on elaborate costumes.

However, these plans were disrupted on that day. After checking in our bags, we proceeded to our gate in Terminal A. We met all of our friends and proceeded to the gate for boarding. At this point, my husband and I were randomly told to step aside, that there was a weight restriction, and we were the last to check-in, so we could not get on the flight.

A flight that was booked and confirmed 6 months in…

My daughter and I traveled on United airlines from Manchester NH to Bentonville AR - with a stop in Chicago. My daughters luggage made the connection, but mine failed to arrive. Poor service in trying to track it down - finally picked it up at 1pm the next day.

Had to have the cab stop for 30 minutes while I shopped at 10pm for some overnight supplies. m I was not very happy to have to show up in my traveling clothes from the day before. Just sloppy service - if my daughter's luggage could make it, why couldn't mine?

I received a phone call today at 11:14 from Mrs. Patty Williams from American Airlines unfortunately I missed. Mrs. Williams left a message staying they can't find my complain 11/25/15, it was was filed on United.com/feedback. I really appreciated United Airlines can find in my complain in their database, because I received a confirmation about this complain next day thru my email vielkacarino@hotmail.com.

Your attention to this matter is appreciated.

Sincerely, Elma Vielka Carino 407-534-3000 vielkacarino@hotmail.com

Originally, I had purchased 2 round trip tickets to Newark, NJ from Las Vegas for Thanksgiving weekend, for my boyfriend and I. When I had purchased the tickets, I had also purchased "insurance" on these tickets, like I usually do, just for the " just incase" aspect. Literally, 3/4 days after purchasing these tickets, we had discovered that my mom would be taking on her battle with cancer. So.. With that being said, instead of making it a short and simple Thanksgiving trip, I decided to change my return date, to a later date, so I would be able to spend more time with my mother during the first couple weeks of her treatment. I had also decided, that it wasent the best time for my boyfriend to come and meet my family, given the circumstances.

Moving forward.. When I had called United to…

On 11/24/15 I summit a complain about my flight #UA1921S from Houston to Orlando. m. I received a call from Daniel from Customer Care, he left a message, I called him back same day at 1-800-864-8331 but, I got a answering machine.

On 11/01/15 I called Customer Care and I left a message and I been calling every day and leaving messages with all my information for them to call me but, nobody call yet. On 11/30/15 I called 1800-241-6522 and explain the issue to the clerk, and He said that there is no way to transfer my phone call to talk with a Supervisor at Customer Care.

This is unacceptable and very poor service from United Airlines. I repeat nobody call me as of today from Customer Care. Sir, please provide me the address for American Airlines Corporate Office Management, to submit my…

I was recently booked on a flight(11/30/15) from Jackson Hole, WY to Tampa, Florida. Flight was to leave at 7:30 am and experienced mechanical problems. After time spent on plane we taken off and told to rebook. As suggested I called the 800 # for rebooking.

I was offered few alternatives, like via Salt Lake, Chicago, Milw , etc to make it to Tampa. Rather rebooked the next day. I was offered no compensation, like room or food vouchers. I later learned that those who booked with the on site agent had better connections or at least alternatives to choose from to get to their destination.

00) and cost of room for staying over another night in Jackson, WY. Why was I not offered the same????? As a result of the mechanical failure of your plane I lost a day of work and the expenses of staying…

Wanted to book a first class ticket for my wife and I for your 20th anniversary using my mileage plus miles. 50.. While booking she then tells me I need another 65,000 per person. This is totally wrong. I was on the phone for 58 minutes.

Working with overseas individual make it very difficult. SO now a total of 270,000 millage points, I passed. Used up one hour of my day for no results.

I am filing a complaint our flight home was horrible worst flight I have ever been on, we were traveling with 6 in our part 2 adults and 4 kids. to start the boarding was so unorganized and took forever, when we got on the plan it was dirty, then we sat and and the kids and stuff get ready to watch tv, 3 out of the 4 kids plus my tv was not working either from the tv view or from the sound, we advised the stewards which got us nowhere we waited for them to come over once they did they said they have no idea what the problem could be and that we would have to deal with it, first of all that isn't a very nice response they should have at least tried to help us.

We were trying to keep them occupied, when the snacks were supposed t be handed out they went right by our isle, lucky we got…

On Aug 25, 2015, My Fiance Lindsay Wartzok, Ticket #02777104958994, book this flight out of OHare. Upon check in, we both noticed that out seats were not together. Matter of Fact they were not even close. Her seat upon Check in 37, mine was 24.

Which we both thought was stupid, and ridiculous. 48 ea. I was pissed, then had to pay $25 for ea piece of luggage. That was almost $200 out of pocket expenses that should not have been. I flown United for over 20 years, and this is the first time I have had to purchase upgraded seats to sit next to my loved one.

My thought was, what is if this was a family of 4. That would be an extra $400 even before vacation. Not only is this a way for United to make more money, like United…

When I ask one of the attendant, at the boarding of flight 453 to Atlanta, boarding at 12:40, about my minor niece. I was told she was to remain on line and board with the rest of group 3. I was told she was not a minor.

Maybe, she stated", she was not a minor, because of her size. Then she stated" did she fill out a minor's form. Well, she came from Atlanta with much more, or, should I say with much more respect. She maybe big, but she is a minor.

Who ever that was to say, she was not a minor and did she fill out a minor's form was very rude and disrespectful. I just want United Airline to make sure that people be treated with respect, even if a minor look like an adult, she still a minor.

I just want some one in charge to know what happen, so that they can investigate into the matters…

On November 26th 2015 we were in Liberia Costa Rica leaving and going to our home town to Norfolk Va, as were getting our tickets the united employee forgot to give us our third ticket to final Norfolk, Mr Maher had to go back to ticket booth and tell him the mistake he made. After that as were in Houston TX we went to gate and asked the guy there who checked our info and he said your at wrong gate go to the other one as we got there the flight was on time as we give the united ticket lady at gate our tickets she scanned them and the flight attendant told everyone that we had booked flight.

When we were in Houston the guy at gate sent us top wrong gate and on our ticket had no gate number that's why we asked him he checked his computer but why did our ticket scan go threw even manager at…

Me and my wife was catching a flight UA1764 from Orland to Newark 3.30 on the 25.11.15 to catch a flight to London-Heathrow.We got the on plane and as we was about to move away from terminal the captain said there was something wrong with the baggage door, after about half an hour we were told to take our small hand baggage and go back to the terminal as the plane needed to be pressurized, after another half hour we were told to collect all our hand baggage from plane as it would not be flying.This meant we would miss our connection at Newark, we were then told to go to gate 48 to fly to Newark and then fly to Heathrow the next day at 7pm as this was no longer an option for us as we had family commitments.

So my wife asked if we could get another flight, after an hour we was told we could…

On 11/22/15 on Fight #UA1921 from Houston to Orlando Fl. it was the worst flight I ever had. I got a broken ankle, I got a CAM Walker Boot; I was flying on First Class, sit 4E and I need to be comfortable due to my leg condition; the gentleman sat besides me was so "drunk" that I can smell his alcohol breath, he was heavy breathing, mumbling and talking to himself. I was reading a book and in two occasions the touched my arms to ask me: if I was going on vacations to Orlando, and if my book was good? I try to be polite and replied in a nice manner because, I noticed he was "very drunk". He went to the bathroom and I told the Flight attendant about the incident, that He was drunk and that I don't know how to handle it. She stayed that she will talk to him.

The Captain call me up front to…

We were to fly out on flight #UA220 @ 5:06 pm 11/18/15 out of Pittsburgh. There were no weather issues whatsoever and we didn't leave Pittsburgh until 9pm that evening. Missed our connecting flight in Chicago to Phoenix flight #UA483 because they left without us! That is not my fault it is United's fault! We were told we could catch the 8:30 pm flight the following day! Then we got rerouted to LAX flight #UA1655 arriving 2:30 am eastern time! Then we had to sleep on a bench seat in LAX airport because we had a 6:25 am flight #UA6526 to get to Phoenix! This was the only way to make our Thursday itinerary work for the golf we prepaid $207 per person for at Desert Mountain with a 24 hour in advance cancellation policy. Which cost us $414!

The idiots that rerouted us didn't reroute our golf…

On November 23rd, 2015 I called into United airlines and spoke with a gentleman who was very dry and seemed to not really care about my situation. I was unable to get his name and later found out this is how all of United Airlines representatives demeanor is.

The gentleman informed me that my ticket from 11/13 had been voided and he would send me a document by email stating so. He told me to wait 3 minutes although it never came. I called back and spoke with another representative who placed me on hold after I told her I needed that same document sent by email to provided to my bank so they can release the money back to my account.

That representative placed me on hold for 24minutes and never checked back in after she said she would do research. I disconnected the call. I called again for…

As a frequent flier of United Airlines, I am extremely disappointed at my most recent experience travel on your Airline. My husband and I arrived early for our scheduled flight (#1255) to Chicago. Upon checking the electronic display in the terminal, we saw that the flight was listed as Delayed for 25 minutes.

I immediately went to ask an agent for any additional information, but no United Personnel was at the gate. As the scheduled time of the flight grew nearer, my anxiety level grew as well, finally one of your crew show up at the gate and gave an apology for the delay, but no explanation why the flight was delayed.

Here is where my frustration reaches its peak: Upon arriving in Chicago we sat on the plane tarmac for 31/2 hours. The explanation received from the Pilot, there was no gate…

This is not a complaint really but a request. My husband and I are traveling to Hawaii in January with a group. We requested United Airlines because my husbands brother flys United multiple times a year and wanted to upgrade us to business or 1st class as an anniversary present.

When he called United they said he could not upgrade us because we were in a group and our travel agency is telling us the same thing. There are multiple seats available in business class on both legs of the flight and coach is full.

I am writing to ask if there is any way he can do this for us? Our flight leaves Jan 14th from Chicago OHare #218 and returns January 22nd.

My husband, William Anderson and our son, Blake Anderson and grandson, Tyler Anderson flew roundtrip Madison, Wisconsin to Detroit, Michigan on United. We had a stop in Chicago. Our flights to Detroit on Friday, November 20, were uneventful. Our flight home today, Monday, November, 23 sadly was nothing like our flight last Friday.

Our flight in Detroit was delayed approximately 15 minutes as we waited for our turn to depart. This happens but it did make us rushed to get from our arrival gate to our departure gate. Because of heightened security, boarding is being conducted earlier which means we have a longer wait while sitting on the plane waiting to depart. While sitting waiting to depart, an announcement is made to the passengers that the pilot did not show up for work and is not…

I was scheduled to leave LAX on 11/20 at 11:50 PM. The flight was delayed several times and did not leave until 10:00 AM on 11/21. I missed an important engagement because of this. The final delay was because the flight crew had timed out.

I understand the reason for this but it was not mentioned as a possibility during the many earlier announcements and had I been aware of this I would have opted for a night in a hotel and a later flight. After spending the night in the airport my fellow passengers and I had to suffer the indignity of watching others show up early the next morning to board a 6:00 flight from LA to Newark while we had to wait another 4 hours!

Why not make them wait? The only compensation I received for this nightmare was meal coupons worth $15, which did not even cover a…

Escalation of complaint to Executive/Manager—Re: travel confirmation #IBZ0NS, deceased Father situation. See research case #’s 19638256, 19638257, 19638258. When first research did not yield the expected results then entered a new research with case #’s 19762375, 19762376, 19762377. 20), amount paid on Sept.

30, 2015 for 3 tickets using Cap One card ending 6239; departure 10/10/15, returning 10/13/15. • Father took a turn for the worse, we had to get there sooner, called to change tickets. 00 x 3 plus $200 change fees x 3 using American Express ending 2029, departure 10/2/15, returning 10/6/15.

• When change was made the reservation Rep indicated that I would pay, in full, for new tickets and that when I received the death certificate I would enter a Refund request, send in the death…

I made a reservation to travel to Boston. 58PM arrive in San Francisco at 9:12PM connecting to Boston Logan at 10:09PM and arrive in Boston at 7:35AM Sunday November 22nd.. Our scheduled take off was delayed due to mechanical difficulties on the aircraft, and eventually cancelled all together.

After two hours of waiting, two complete power downs on the aircraft, and nearly no communication from the staff as to what the status of the flight was, All passengers were directed to depart off of the aircraft to the ticket counter to re schedule our flights. I arrived at the ticked counter only to have one agent handling roughly 30 people.

After two hours of waiting in line, I arrived at the ticket counter to try…

I am an invalid. Had to walk down the airplane steps in Dulles, which was fine, but no wheelchair was presented for me. Had to walk in the airport, which was very difficult. Got a wheelchair in Cleveland, told them we would need one in Dulles.

My husband had to look for a wheelchair. Do you people not know what an invalid is? What should I have done differently? Had difficulty last year too. 00 toward my next flight. I would rather have had a wheelchair.

Guess this is not going to change.

My family recently flew with your airline on a trip to Erie, PA to visit family. We flew from Austin, TX to Buffalo, NY- rented a car, and drove into our destination. The trip to Buffalo was uneventful. Everything went without a hitch, and for that-we were grateful.

We were not so fortunate on the return trip. The trip from Buffalo to Ohare (CHI) was fine.

However upon arriving at Ohare, the board said a 38 minute delay for the plane to ATX. I also recieved a text via my Expedia App confirming the delay. So we went to the area of our gate and found a Chili's to have some supper.

At this point we had driven 2 hours to Buffalo, turned in the rental, went through security and flew to Chicago. We were hungry. Upon completion of our meal we went around the corner and saw that our flight had…

I traveled to Houston to visit my sister who is diagnosed with cancer. Flight there was nonstop and had no problems. On my return flight home my ill sister dropped me off at the airport at the recommended 2 hour advance check in time.

After waiting one hour an announcement was made that the flight was delayed due to awaiting aircraft, this was also texted to me. Then text arrived stating new update with further delay. Original depart time was 3:59, second depart time was 4:36, third depart time was 4:51, fifth depart time was 5:06, sixth depart time was 6:03, seventh depart time was 6:20.

I finally had boarded the plane and realized i would be missing my connecting flight! Spoke to the attendant and was informed there was another flight at a later time. This meant spending seven hours at…

I fell at the airport at Phipps airline to fly home. The United Airlines agent I talked to was rude at united and at the ticket line in Davoa. Now I am in a cast from my shoulder to my fingers.

I had to go to emergency room, and united airline charged me another 650 dollars to change my flight and wouldn't help me on the phone. I am very disappointed in united airlines and their very bad costumer service. It seems all your concern about is money.

And least you could upgrade me now since my arm broke in 3 spots.

United complaint department, I booked a flight on July 12, 2015 from Eagle, Colorado to Cancun Mexico. My flight departed on October 26th. My flight was UA 4929 to Denver and then non stop to Cancun on UA 1119. When I went to check in my flight was changed to 4929 from Eagle to Denver , then they had me go to Houston on flight # 1285 and then Cancun on UA 1020.

My original flight got me to Cancun at 3pm, the reroute got me there at 6:30, I asked and agent in Eagle and one in Denver and my reply was, we did not have an e-mail for you to notify you of the change, nonsense. The next agent said I was e-mailed on 8-4 15, which I never received?

Obviously this is a out right lie. I had a weeding to go to that is why I booked 3 and a half months ahead, obviously I missed the wedding and arrived…

On Oct 10/15 my family (6 in total) flew from Regina Sk to Pensacola Florida to take my parents & celebrate their 60th Anniversary. We had two connecting flights. We had asked for personal assistance for my parents as they are 84 & 79.

Our plane was late getting into Calgary (which is understandable but the rest of the experience was not) There was no personal assistance for mom & dad when we got off the plane, so they had to try walking & quickly because we where late. My mother almost collapsed from exhaustion.

We followed the procedure though the airport & when we got to the gate to fly to Houston we missed our flight. We spent four hours in the Calgary airport getting the run around from several United Airlines staff while trying to find out what we where suppose to. Not one of them…

My flight (confirmation #CP7T4V, ticket # 10676641257410, UA 220) from Pittsburgh to Chicago was late (time was changed from 5:41 pm to 6:40 pm). The flight arrived some time around 7:17pm in Chicago, which was the time my connecting flight left Chicago.

needless to say I missed my flight to Fargo (UA 6028). United put me up in a hotel and gave me 21 dollars for two meals. The problem is that I missed work the next day and as a behavioral health therapist, my agency charges clients by the hour,( approximately $130, eight clients a day).

I personally had to take extra vacation time and had additional pet boarding. I am hoping to be compensated for the inconvenience. I appreciate you time as you look into this matter.

Flight UA71 S Confirmation #EXQDXV. 00. Seat 7A. This seat became a meeting ground for those that wanted to stretch their legs; but not use the restroom. I had to call the attendants 3 times because one women decided to strike up conversations with everyone who came to use the restroom.

I was awoken from a sound sleep numerous times. Making matters even worse - the audio/video on the plane didn't work - so I couldn't put on headphones to drown out the noise. Needless to say; it was a very uncomfortable 8 1/2 hours.

On October 10, 2015, I flew on UA9 from SFO to Chengdu, China. The flight departure was delayed for more than three hours. According to the United announcement, the reason for the delay was that the plane needed four pilots to fly and there were only three on board.

One of the pilots was late! This is poor planning and management on United Airlines, which caused major disruptions to my plan in Chengdu, as my hosts there had to make all the changes in the pick up and evening events.

I request that United review and improve its operating procedures to make sure that pilots be at work on time, and provide me with compensation for my time loss and for the disruption of my plan in China on the evening of October 11, 2015. Thank you for your attention and I look forward to your follow up and…

We were 6 hours late on Tuesday finally got to our destination no food or apology from the employees responsible. Suppose to fly home Sunday November 1 at 9 am they have no record of us can't get on a flight until 5:50 again no comparison no offer of food drink nothing. The worst airline ever.

I will never again fly with them. They are always over booked!

I paid a lot of money to fly first class and to rest and watch a movie after taking care of my ill father 24/7 for 10 days, The movie and all electronics did not work and I paid all of his money to get nothing!!! They have also quit meals service or a decent snack instead of pretzels on this flight a few months ago.

I wrote them about this and never herd from the people. I want a refund on my first class ticket. Flight UA1051 on Oct 8th 2015. Have a complaint form that did not go thru and said number had been already issued.

What a farce of an airlines. They forget who pays their salaries. I miss Continental. I want a phone number to talk directly to someone in power. Does anyone have it?

Flight from Edmonton AB was great, no delays even though we had one stop everything was great. We were in Charlotte NC for 15 days and enjoyed our holiday. We arrived at Charlotte Airport 2 hours early as we are flying back to Canada, our flight number was UA4528 08:15 take off time.

We were not first class on this trip from Charlotte to Houston but from Houston we were on First Class. So we wait, finally around 7:30 the flight was going to be delayed until 10:30, then it changed to 11:30, at this point we asked the gate attendants if this will cause us to miss our flight in Houston, they said no.

Personally feel and from all of the other folk who were to take that flight we all felt that we were busy interrupting them on their phone or putting on their makeup, yes super customer service…

My flight, UA1640, was scheduled to depart from Newark at 7:00PM and arrive in Tampa at 10:02. The flight didn't leave until after midnight and arrived at about 3:00 in the morning on 10/16/15. The numerous delays were not weather or airport related but all problems that were within United's control.

The problems ranged from a late inbound flight, unresolvable mechanical issues with the first plane that required the plane to return to the gate in Newark , having to clean the second plane prior to boarding the second plane and having to wait for luggage to be loaded on the second plane before we could leave the gate.

This was truly a comedy of errors which were all within United's control to prevent. On the positive side, the captain was very professional in terms of his dealing with the…

I booked a shipment ( live dog ) plane to take off at 11:57. plane had mechanical problems. This I understand At 3 pm the receptiant was called told dog cant ship today no room on later flights. they said they United called me at home many times.

My wife was home and I was home at 1pm. we never were called . When we herd this we called united and told they they were trying to make room for dog. but Houston would not load as it would be last flight.

I drove the 2 hrs to XNA. The clerk was rude when I asked for the dog he replied I'll see if it is here. REALLY WHERE WOULD IT BE. He told me that it could of shipped but no room.

I asked about them ( United) not calling and was told to call United he had no idea about any of it so now I must make the 4 hour drive again and pay for parking…

to Orlando Florida. My 16 year old daughter was treated Horribly by your staff! Upon arriving I sent my daughter with her carry on thru Security check while I checked a bag. The lady in Security was Extremely Rude to her sending her back several times.

She was told her bag needed to be checked in and was unable to be brought onto the plane When there was Several people in front of her who's bags were way Larger than hers. The lady Raised her voice at my Child and Rolled her eyes at her. This was very unprofessional.

The gentleman who worked along side her told her my daughter's bag was of appropriate size and that she was Wrong.. By then my daughter was frightened and didn't want to be embarrassed further so she came to me and I had to check her bag in.

I didn't have time to ask for a…

I arrived at Richmond Virginia Airport 10/22/2015 about 9:40 AM to pickup my wife Gladwell Njeri Moses, traveling on United UA1601 Confirmation #JQ2HBK from Newark, New Jersey. One of Gladwell's bags were missing so we went to United Baggage Claim Office to report our concerns.

Gladwell was born in Nairobi Kenya and her speech is hard to understand sometimes. She explained to the United employee on duty her one bag was missing and the flight from San Francisco to Newark two bags were placed on a conveyor belt.

Her trip originated in Japan there one bag was checked in and the missing bag was a carry on. At the airport In San Francisco she was told both bags must be checked in but he employee did not give her a check in ticket for the second bag.

United employee took both bags and told her…

Flight number 1040 Newark-Liberty Intl to Aruba, Bulk Head, seat 7D, husband's seat 7E. (He is handicapped from a stroke). My seat was directly across the lavatory. Passengers were going in and out, and pumping into me. Flight number 1039 Aruba to Newark-Liberty Intl, Bulk Head, seat 7D, ticket no 01675316817834, husband's seat 7E.

(He is handicapped from a stroke). Again my seat was directly across the lavatory. Passengers were going in and out, and pumping into me, but this time a women with a pocket book pumped me and knocking my drink from my hand, spilling on my clothing.

I would recommend that United, should post sings and have a painted line about 3 ft. before the lavatory door. The sign should say, PLEASE ALLOW THE PASSENGER USING THE LAVATORY TO EXIT BEFORE YOU TRY TO GO IN.…

Was delayed in Denver for seven hours because of mechanical problems of the airplane. Our destination was Spokane Washington. I have COPD and have to use potable oxygen at that altitude. After sitting around the airport for that period of time I became sick.

The pilot announced a website to contact but we can't find it. This took place oct 7 2015 . I ended with a lung infection which ruined my day at my sons wedding. Not very happy with the experience.

I tried to buy a ticket for my son, whose last name is different from my own. I gave a valid and fully paid off credit card number, but was blocked from buying a ticket. The matter could not be corrected by an agent.

I finally woke up my husband who gave his credit card number. This is UNACCEPTABLE!!!!!!!!!!!!!!! WELCOME TO THE 21st CENTURY WHEN WOMEN DO NOT NECESSARILY TAKE THEIR HUSBANDS NAMES. YOU MATES OWE US SOMETHING FOR THE AGGRAVATION, which took a long time to resolve.

In the end my husband had to pay!!!!!!!!!!!! I cannot believe United Airlines. WElcome to the new century! Just crazy! Karen Remmer

flight UA 3917 from Chicago to Pittsburgh 10/8 I was in a wheel chair as I have trouble walking do to an injury I sustained while in Viet Nam. My wife boarded the plane was seated and waiting on me.

She continued to ask the stewardess where I was. Her replies were!! Is he seated someplace else?? Did he buy a ticket?? She told the person she was going to get off if they did not get me on. Other passengers were upset by what was happening.

Finally a pilot who was a passenger came and wheeled me to the door. He told me that my wife was upset as to where I was. My Army brother Dennis Bush was thinking about jumping the gate and coming to my rescue.

I was at gate 7 and he was at gate 5. Neither one of us need to deal with a situation like this. We are Army brothers and were grunts in Viet…

My daughter and I were traveling to Ireland for a tour with Globus and they booked our flights with United. On flight to Ireland- Shannon airport we were first routed from Pittsburgh to Toronto. In Toronto after we were loaded we were told to unload because of some security problem. We were unable to continue that flight and were delayed overnight in Canada. That in turn delayed our other connecting flight in England where we were again delayed overnight. In trying to reschedule our flights we kept telling the agents we were to meet up with a tour group in Ireland, but no arrangements were made to help us get any connecting flight in order to make it in time. We missed our first 1 and 3/4 days of touring with our group and had to purchase bus tickets in Ireland to even meet them.

After…