UPS

Horrible service , would never ship anything with them and I hate when online retailers ship with ups , they lie when you call even if you have proof , pictures , etc they will still say your wrong lol , next time I place an online order if they ship with ups I will find it somewhere else ....

I was expecting a shipment that was sent using UPS and received a card in my mailbox indicating that UPS was unable to deliver my package because they did not have the correct address, the card was delivered and had my correct address. I call the 800 number listed and conformed the address listed was right and the person I spoke to said he was not sure why it was not delivered as that was also the address they had listed and they would attempt a delivery on the next day.

On the following day not having received the package by about 4 pm, I called the 800 number again and was told the driver was in my area and that the dispatcher would be contacted and I should hear from them by 6pm, I of course received no phone call or package.

On the third day I called and ask that the package be…

To put it in brief form, I ordered a product in June, 2019. A week later that product had been left on my porch, for delivery. Fast forward to 9/13/2019, when a Ms. Kayla Kindt from UPS Small Package Customs Brokerage called me and said that the company had sent the package “prepaid”, which, in UPS lingo makes me responsible for all government charges associated with importing the product.

Therefore, UPS had my name on the invoice. 56 that was owed within five days, the matter would be handed to a collection agency. Despite the fact that I never signed anything, or engaged UPS in any way, she considered it my debt, despite my protestations, and refusal to pay.

She didn’t care what was legal or right, she wanted the money, and would do whatever was necessary to get it. Her insistence that…

B. SC UPS... supervisors are bullies, they treat employees like slaves, some they ignore when they're being called to help with a situation, they talk bad about others to people with no concern to that person... makes some employees feel uncomfortable

ups does not refund cost of shipping when it's there fault . They toss boxes like footballs and clause items to break out of boxes and blame others .

Also the cost to ship things are way over priced. Worse shipping company with assholes in charge and total dicks at their warehouses.

Your driver today started delivering a bunch of big packages today at my garage before she realized it was wrong address which was next door . She came very close to damaging my new Jeep with her metal dolly. The problem is she never came to me and sad I’m sorry for all this mess .

In fact she really just egnored me . I’m a good customer with ups and I can’t believe she ran the package es over my lawn instead of using the driveway this is very sad . I have all this on video as you will see .

I wonder it this wasn’t on video and she damaged my car would she have said something?? All I want is an apology with I think I derserve. She was also talking to the neighbors about me as you can hear .

PS IF YOU WANT THE VIDEO SEND ME A EMAIL OR SMART PHONE NUMBER SO I CAN SEND IT TO YOU Kenny…

tracking info says attempted delivery on 7/19/20019 at 7:09. I was home at this time and no ups. they have a habit of going to the wrong house. the go to my brothers but not mine. no one home at brothers which is wrong house.

now I have to wait several more days for my package. my brothers house is on the same property as mine.

I bought a welder/generator from Home Depot and it was shipped from Millington Tennessee. I was given the option of having it delivered to my home at no cost - home depot probably paid this fee. The delivery was Tuesday, July 16 between 1 pm and 5pm.

It never arrived until 9 pm, then the driver told me he couldn't back up the 60 foot driveway (up hill) so he would have to unload it from the truck at the bottom of the driveway. It was dark, so I had to dig up a dolly and get 2 people to help me get it up the hill.

I weighed 240 pounds so it was not easy.

A few weeks we got a box of Very Very old dish's & cups 6 were broken. Today 7/18/19 UPS delivered a cell phone, instead of placing the pakage on the back porch, we watch him doss onto the back porch.

Just got off the phone with a young lady at UPS [ what the hell ] couldn't even understand her. The UPS man that retired was GREAT. What happened? Alan J. Mundy. 757 High St. Athol NY. 12810 518-623-3494

I received a package a few months ago packaged by ups store in Livingston, Montana. It was an antique pitcher and bowl set, it was delivered all busted up and terribly packed. I then called them at 406-222-4971 several times and their manager Tim would never return my calls and was never available.

I eventually got in contact with Tim and he has done nothing but give me the run around and doesn't return any calls and says he get in touch and never follows through. 50 and they charged me $68 to ship, and I want my money back.

I live in a small town in Montana and use ups all the time and I find the lack of professionalism related to this infuriating, he has maintained that someone would contact me from ups, I will file a complaint against them in small claims court shortly unless I get…

The apartment number was missing off my package, I would never have k own if I didn't check I was never notified there was a problem with delivery. I called and of course you outsource your calls to a foreign country.

Well the man I spoke with told me the package would be delivered today, guess what it's not here. I called again tonight and was told tomorrow so my granddaughter stayed home from work today to wait for a package that never came.

So should she miss another day if work just in case this person spoke with is correct and if not how many days should she sit home and wait. Very poor customer service

For the past 4 months I have been submitting complaints to UPS regional level and above about packages being left literally in the out in the open, in the woods, covered in mud, cardboard drenched in rain to the point of disintegrating when picked up because I have a rather long driveway.

I have offered a solution to the company - leave my packages at a distribution center so that they can be picked up but they still continue to be dropped off out in the open because the driver is too lazy to drive down the driveway. It is ridiculous that they cant be bothered to do their job correctly, and even when given the opportunity to not even have to deliver it their system is so flawed that they cant even adhere to a simple request to not handle my package at all, and let me just come and get it.…

Said delivered package but I haven't seen it can't get up with no to help with that one get another one few days later driver leaves it in in front of building in rain didn't even know anyone know , building right beside main highway

I ordered a package from Amazon and Amazon said it was delivered UPS last Thursday June 27,2019. I didNOT receive it. So I called Amazon Friday morning and they said to call UPS so I did and eventually got a call back from a woman at the local UPS district delivery dept.

and she said the driver delivered it to a house at the corner of Hawksnest drive and Glensprings drive. I know no one in that area and I was not going to go pounding on strangers front doors. She said a driver would re deliver the package Friday night.

Well I went out of town Friday afternoon( husband was still home all weekend) and got home Sunday night & still no package delivered by UPS. I could not call her back today as it was a No Caller ID phone number.

I called the UOS customer service this morning Monday July 1…

UPS DRIVER LIED AND SAID HE/SHE DELIVERED MY PACKAGE AT 7:49 THIS EVENING, BUT I KNOW FOR A FACT THAT THE UPS TRUCK DID NOT COME ONTO THE PROPERTY BETWEEN THE HOURS OF 7:45 AND 9:00 P.M. SINCE A GROUP OF US WERE WAITING FOR IT RIGHT OUTSIDE MY DOOR, IN FULL VIEW OF THE ONLY DRIVEWAY ONTO THE PROPERTY. THE TRUCK DID NOT COME HERE.

I WAS WAITING FOR THE PACKAGE ALL DAY, SITTING IN MY RECLINER JUST 2 FEET FROM THE DOOR. MY DOG NEVER BARKED. NO ONE EVER KNOCKED. NO PACKAGE WAS DELIVERED AT ANY TIME.

APARTMENT NUMBERS ARE PROMINENTLY DISPLAYED RIGHT OUTSIDE EVERYONE'S DOOR.

MANY TIMES THROUGHOUT THE DAY, I TRACKED MY PACKAGE IN REAL TIME. I NOTICED THAT THE TRUCK WAS RIGHT ON TOP OF MY PROPERTY IN THE MORNING, BUT THEN LEFT THE IMMEDIATE AREA AND GOT FURTHER AND FURTHER AWAY AND NEVER CAME…

Why was this shipment Delayed? and Why did it take 2 Days to go from ARRIVAL to DESTINATION?

UPS Package Tracking Tracking Number: 1ZX1V1580352102321 Shipping Provider: UPS Status: In-Transit Delivery Date: ---- Destination: Collinsville, TX DateTimeLocationActivity 2019-06-1005:44 AMDenton, TXDestination Scan 2019-06-0805:55 AMDenton, TXArrival Scan 2019-06-0805:04 AMFt Worth, TXDeparture Scan 2019-06-0712:16 PMFt Worth, TXArrival Scan 2019-06-0611:00 PM----Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible. 2019-06-0502:40 PMHodgkins, ILDeparture Scan 2019-06-0512:09 PMHodgkins, ILOrigin Scan 2019-06-0405:37 PMLuckey, OHPackage is in transit to a UPS facility 2019-06-0405:36 PM----Order Processed: Ready for UPS

Worst deliver service you can have. This time they feel that a tree might be down in my driveway. At least FEDEX ALWAYS DIVERS ANS PACKAGE NEVER RIPPED DAMAGED ANYTHING. ALL I want is my order. They have had it foe 2 days now.

Please educate your drivers to respect women----a driver in the west valley delivered a heavy case of wine to my home----he carried it into my home--he mentioned he could help me drink the wine----no thanks-----this is the second time----I thought it was inappropriate ----However as a half joke I offered him a small drink---he accepted---I usually offer vendors water as a courtesy---I definitely was NOT interested in him---he than advanced towards me hugging me hard several times---and groped me----I asked him to stop----and he finally left---I shall never let another driver---especially him in my home----he is lucky I did not call the police---and he still has his job----This just applys to one male---my boyfriend is aware, and

we are both very angry---I just wonder who else he did this…

UPS drivers need to be fired. There rude and always leave the customers packages out on the street. They don't even knock or ring your bell. They just drop the box on the ground and leave. Something needs to be done to stop this on going problem.

Packages are being stolen every day because of these uncaring/unprofessional drivers. I been filing complaints with supervisors and the so call consumer advocate dept. and still every month I'm on the phone filing another complaint against the driver. NO ONE DOES ANYTHING!!

Then I try to reach out to the corporate office and that is just as useless, I never get a person on the phone then the call disconnects. I been putting in complaints since 2010, I've submitted video, pictures to support my on going problem with these drivers.

I never got…

My passport was picked up by UPS yesterday with delivery scheduled for today at noon. It still states noon. So for more than 24-hours, UPS has been lying to me and as a direct result of this lie i made no alternate plan and am going to lose the cost of my flight while also having to book a new one.

Your customer care (bull to care) has admitted that chances are 100% that it didn't leave and I'll have to wait until the next business day. Meaning a shocking loss and no one can give me anything but platitudes. If UPS had at any stage stopped lying yesterday I would have had recourse to change my options and go for a more reliable service but as a direct result of their choices I am in a great deal of trouble.

The response of customer care is to say they can refund the cost of delivery. That…

1Z 6ER 299 12 6598 9757 was misdelivered to another location in small neighborhood. My house has two house addresses posted as well as a curb painting so there was no excuse. ” Please notify Phoenix personnel where it was delivered from.

Inexcusable in daylight on cul de sac.

!ZF4Y150218302935, mailed last Wednesday for two day delivery, no package as of today, after repeated contact on my part to UPS not one reply , I have called the phony store i mailed it from and they tell me its UPS issue, UPS tells me it the independent UPS location i used problem.. Thanks a lot UPS what great service take the money and run

The last three deliveries were tossed in driveway near garage. I have a sixty foot covered front porch the driver passes on his way out of my driveway. Packages are left in bad weather and have been wet when retrieved.

This is laziness and lack of concern.

Just wanted to tell you about my latest contact with UPS I ordered something on ebay needed it quickly so the seller said he , that he would use usp So it would definitely get it As ups reputation this is the tracking detailed tracking No 'UPS 1Z2V7V486830401287

Tracking Result Delivered Tracking Status: 16.04.2019 08:45 GB Order Processed: Ready For Ups 16.04.2019 11:04 Glasgow Drop Off 16.04.2019 11:04 Blantyre The Ups Access Point? Location Has Prepared The Package For Return To Ups Or Pickup By Ups. 16.04.2019 16:25 Glasgow Pickup Scan 16.04.2019 17:11 Glasgow Origin Scan 16.04.2019 18:30 Glasgow Departure Scan 16.04.2019 21:50 Preston Arrival Scan 16.04.2019 21:59 Preston Departure Scan 17.04.2019 00:04 Tamworth Arrival Scan 17.04.2019 03:11 Tamworth The Package Is Being Held For A…

UPS delivered my Amazon package to the newspaper box which is 400 feet from my front door where the driver said it was delivered! This is the second time and I got no response from UPS until I filed with the BBB.

The package was hanging out of the box and exposed by a busy highway for 15 hours and a miracle it was not stolen. I was told the package should have been delivered to the house at least? The UPS website is useless to make a complaint as it apparently only allows one to answer questions which does not address the problem.

The phone number is as useless for the same reasons.

I’m a 66 year old man who has been legally disabled since 1990.

I’ve discovered UPS (United Parcel Service) is willing to collect money (shipping charges) yet haphazardly abandons responsibility when delivering packages to residential properties on a gravel road at speeds in excess of two times the posted limit. As a result, the road must be repaired often and ultimately repaved.

I asked the UPS driver(s) on multiple occasions to slow down on camera. I explained the children, horses and dogs residing on the properties. I explained the wild rabbits, javelina and deer that frequent the road, yet the UPS driver(s) ignored my requests. I telephoned the UPS local office and call center registering a complaint numerous times… to no avail.

Since a UPS driver has already struck and killed a…

I've noticed this becoming a trend lately from you guys and I really don't appreciate it! Do NOT mark my PKG as "DELIVERED" when I know it hasn't been delivered to me.. I was promised it would arrive yesterday's date, tracked it.

UPS Marked it as delivered at 3pm. You liars!! Guess when I got my pkg? This is very irritating and it's NOT the sellers' fault but they get to feel and hear the negative impact of the UPS "deceitful acts" just so it looks good in your books even though in reality, the packages are not being delivered promptly..

It's either your delivery people are not meeting your goals or your goals are too unreachable for your business. But stop LYING to people!!!

To Whom It May Concern: I understand these drivers are busy and working into the evening hours is not fun. I was a mail carrier for over 30 years so I do understand. What I don't understand is poor costumer service.

We have a front porch that we leave unlocked when we are expecting a package A lot of times I will find my package outside the door, sometimes a few feet from the door, sometimes the package will be inside the porch, which I really appreciate. My major complaint is when I am having frozen food delivered in a styrofoam cooler left outside at night.

I was expecting this package on 4/6/19, so around 8:00 pm I checked, no package. I checked again at 8:42pm and there was the package. Its bad enough that they couldn't open the door and put in right inside the porch, BUT THEY DIDNT…

Marriott Grand Marquis 2121 S. Prarie street Chicago

Good Afternoon,

I am just reaching out to ensure that our UPS drivers deliver all of our packages to the indoor dock area. Over the past couple of days I have found important guest packages left outside of our dock doors, and that is unacceptable. I am hoping that this quick note will resolve this issue. Please feel free to reach out to me at 312 824 0640 or email gilles.jones@marriott.com. I appreciate your assistance.

Thanks,

Gilles Jones

I ordered a part from Lazy Boy over three weeks ago that was to be delivered to us via UPS - Tracking # is 1Z3156020314401666 (which I only received today). Anyway you shipped it back to Lazy Boy without delivery or notice to us that you had it in the Reading office.

When I went to the Reading office, the women said to me that it was a new driver and he didn't know to leave it at our door even if no one was there, (However, we are retired so we are home and can verify that delivery was not attempted).

The tracking said they made two attempts which is totally false. Now you shipped it back to the company without any notice to us that you had it and we need to wait for them to receive it and then return it again.

THERE BETTER NOT BE A PROBLEM WITH DELIVERY WHEN IT IS RESHIPPED!!!! We have…

I paid $107 on 3/8 to arrive 3/9 It did not arrive until Monday. The box had a big sticker on it saying "Deliver Saturday" I find it totally inacceptable that I am not being refunded the entire amount since I did not get the service I requested If I wanted it there on Monday I would have sent it by USPS for a lot less There is no sense of UPS trying to provide good customer service or even caring if a customer is unhappy and

will never use or recommend your services again I think you should refund the entire amount and give me credit for another service in the future

Hi I live at 164 Luther Shrum Ln. Lincolnton, NC 28092 I don't know who does our deliveries but they are far from what I'd consider capable. I have been out of the country for 2 months. I went up to my garage/work shop which is 200 feet from out house and find a package on the ground for my sister, Judy Morrissette.

While I was gone they delivered a package on the hood of one of our vehicles, in the rain. A covered porch only being 10' away. They constantly leave packages in the rain with no plastic bags protecting them. I have 4 exterior doors on our house.

Over 1/2 of the house has a covered porch. They continually leave packages at uncovered doors in the weather. Why can't the put them on the covered porch. One time the gut got his truck stuck while trying to drive through our yard.…

I will be addressing you about continuous acts of fraud and this last act which involves Tracking Number 1Z30200F0318804159. Since I have moved to my current address your drivers have constantly updated my deliveries falsely. I moved into my home on 06/01/2015 and I pay for delivery of good to my home but your drivers always put that they have attempted delivered and their is no access or it is not secure.

The problem with these I take off from work and most of the time I am waiting in front of my building and following your tracking updates. The I see and attempt and have to call and argue that the attempt was never made.

Today I received an email that I missed an attempt on 03/16/2019 at 8:56pm. Which I did not know about because I was standing outside of my building waiting for a door…

I signed up for UPS app. I didn't get and now don't want it because every time I try to us safari on my I Phone I am told can't connect to internet. com appears. There is no number that I can find that UPS has that the phone tree has appears to be packages and supplies.

I would like anything about the UPS app I was getting could be removed so I can use my I phone to get on the internet. My phone number is 409-7711122. Any help would be appreciated.

My package was left outside my apartment building on the sidewalk ! No attempt was made to alert me. My Pill Pack Pharmacy package was with the same delivery. Well, my medications were taken to the, U P S store without my knowledge.

This attempt supposedly occurred on , 3/6/2019 @ 11;48 AM. My info, Charlene F. Hall , 2825 Murray Ave, Apt# 506, Pittsburgh, Pa. 15217. com. Home Phone # 412-521-5189. Thank You, Charlene F. Hall

Tracking #1Z6X30410303859462: I ordered item on Feb. 26th with Home Depot online for delivery to the local Home Depot in North Port Florida. I followed the delivery constantly. The package arrived at the Port Charlotte UPS warehouse on March 1 at 8:17 am and was scanned for delivery at 8:25 am. The tracking information said that it would be available for me to pick up on March 1st. Did not happen. The parcel is sitting in Port Charlotte warehouse which is only 20 minute drive from North Port.

I called UPS to ask why the parcel was sitting and not moving. The tracking now said that the parcel would be available for pickup on March 3rd. UPS Customer Service told me that the parcel would not be delivered until March 4th because the UPS warehouse in Port Charlotte is closed on Saturday and…

We had a snowstorm and I was notified my package was delayed. I then received notifications that my package would be delivered the following day. it did not come. I received two more notices that it would be delivered the next day (three days now).

I called the customer service number and talked to someone with very broken English (that I found out later was in PI ). Nobody could give me a number for my local service center as I wanted to check and see if I could pick up the package.

I realize storms can cause difficulties but if you can send me an E-mail that a package will be delayed why is it impossible to find out about alternatives. I wouldn't care but this package, (which was shipped with plenty of leeway) is for essential Meds.

that now I will need to go to the hospital and be…

Driver delivered package to wrong address. , New Albany, IN. , New Albany, IN. My House Number is clearly marked both on my Mailbox and on my house. Luckily my neighbor brought my package over. m. My security camera shows that there was no attempt to delivered the package at my address.

Please be advised that this is the second time that UPS had made the mistake in not delivering my packages to my address. I don't want the driver to be terminated or suspended, I just want them to be aware of the mistake.

Sincerely, William Pavey (Tracking #1Z R38 65W 30 7608 3869)

Your UPS delivery guy came to my door this morning about 10-10:30 I had just woken up and he forced me to sign a piece of paper, was totally rude, would not address me directly. He would not say what I was signing. Nor did I receive a copy. He I received a package at the front door but there was nothing there. There was an order placed by my mom which I did not receive and still didn't receive. Do you know how often package theft happens. A lot! I would like to know what I signed and send me a copy immediately. Please deal with you driver on how he deals with people. He cannot force people into something and he would not leave until I signed. I am very angry and distraught over this. Please contact my mother at 780.660.6550 as she was the purchaser products ordered.

Thank you for you…

The warehouse supervisor lied to me regards to my package. She claimed the package was not received in the facility until late.

However, the tracking software said it was out for delivery. She finally admitted it went to the wrong facility and returned. The customer service rep had no answer to the issue.

I am a vendor during peak season. I have been doing this for 2 years. This year 2018, I have not been paid. I began working October 15, 2018 and turned in invoices weekly. After not getting paid by December, I made many request to find out why.

I was told they were still using my old information. They were sending payments to a closed account. I verified this with my bank and was given a tracer number from my bank showing they had returned the funds. I had updated my information in the Ariba system back in April 2018.

After many more phone calls to the finance department I was given a number to contact the supply line portal. This was the first I had heard of this portal. This was December 24,2018. I was told I would get and invite within a few days to join the portal.

The invite…

Walked into ups stor4781 . A female was at the counter. I told her that we were not able to print a return slip that i recieved from sheplers via amazon. I brought my note pad with a photo of the return slip.

Also on my cell phone asked if she would copy it and print a copy to ship ups. 00. I asked her how can i do this ? She handed me their card and said here is the address. I asked for her help.

She said we dont do that. This won't go far but i have always used ups, until now. If that is your policy. I wont ever need your service again. Her name was beth.

I was waiting for an important delivery for my business. After not receiving it in time, I noticed a note ( see attached file) in my door with NO information where to pick up. The driver (see photo) gave incomplete information on the slip.

No info that I needed to sign . I had to track down the package from my shipper. Our normal driver Oscar give me 5 star service. This person failed miserably. This is the first time in years that I have complained about anyone, but I felt it needed to be said.

received a box of candy, which was left on the ground outside the garage,not on the porch where they ususlly leave all packages. stayed on the ground till this morning, after which we had a heavy rain durning the night.

I paid 15$ to have this candy sent. the ground # is 1z 493 808 03 4970 1436. only other number on the pack. was SC 293 9 -03. should have been on the porch. thank you if you happen to read this. This is not good. Mrs. Askew

Medical device shipped overnight from Lilly Medical. Package was left outside of apartment building? At least that is what I was told. The building has an entryway when the US postal boxes are located. As stated... this is a medical device!!!!!!!

Then told by UPS that it would take 5-8 business day to investigate.

medical instrument - autoclave boxed and packed. shipped from store in San Diego to Colorado Springs. when arrived the metal roof to the instrument cracked. the only way this could happen is severe force and being shipped upside down.

Rip off for shipping charge for Christmas was told if I went ground may not make it by Christmas so I paid the high price. I am only an 8 hr. drive from my area to the area I was shipping to and package didn't weight that much, plus what's this a new rule they need to know what your shipping? I can understand asking the value but not everything your shipping as gifts, somethings wrong here??

Your drivers are the best, we love ares so thanks for that great service! but your costumer service office in Prescott Valley AZ is bad.

I use to remember UPS was the best and only way to ship without any worries, not anymore, sad!

Not only couldn’t they deliver a simple package they gave me the run around and forced me to drive 30 miles to pick up the package I paid to have delivered all with a manager telling me so what I drive that far did work.

Tracking # 1ZA4X4770323359064

Package was supposedly left at my garage door on Friday, November 30th at 1:56 PM. I was home all day sitting at my computer directly above my driveway and NO vehicle came here at all. My door bell was never rung. There was no package at the garage door either. I called UPS and was told I would be contacted shortly to resolve this issue which has not yet been the case. Today (Dec. 5th), my housekeeper found the package half way down my driveway in my landscape bushes at least 100 feet from the garage door. The package had been rained on several times since delivery and the package had not been placed in a dry place. The taping and wrapping were very amateur. The item is a $700 motorcycle helmet the lining of which is now soaking wet as are the electronics for…

New driver for Alliance OH - This individual has lied on three (3) deliveries this week. He has not delivered three (3) of my Christmas presents to my address which is: 12210 Oyster Road, Alliance, OH 44601. He has stated that he left them at the garage, which is 120 feet from the road, where my gated porch is a mere 20 feet from the road and is 20 feet long.

Then yesterday he stated he left them at a side door. I DO NOT have a side door on my house. Do your drivers NOT have GPS in their vehicles? I have never had problems until this month with UPS delivering packages to my home.

Since I am unable to locate a number for the garage to lodge a complaint with the driver manager, I am forced to reach out to you. My Tracking Numbers are from: AMAZON and from QVC - 1Z30482W1358686056…