UPS

Tracking # 1ZA4X4770323359064

Package was supposedly left at my garage door on Friday, November 30th at 1:56 PM. I was home all day sitting at my computer directly above my driveway and NO vehicle came here at all. My door bell was never rung. There was no package at the garage door either. I called UPS and was told I would be contacted shortly to resolve this issue which has not yet been the case. Today (Dec. 5th), my housekeeper found the package half way down my driveway in my landscape bushes at least 100 feet from the garage door. The package had been rained on several times since delivery and the package had not been placed in a dry place. The taping and wrapping were very amateur. The item is a $700 motorcycle helmet the lining of which is now soaking wet as are the electronics for…

New driver for Alliance OH - This individual has lied on three (3) deliveries this week. He has not delivered three (3) of my Christmas presents to my address which is: 12210 Oyster Road, Alliance, OH 44601. He has stated that he left them at the garage, which is 120 feet from the road, where my gated porch is a mere 20 feet from the road and is 20 feet long.

Then yesterday he stated he left them at a side door. I DO NOT have a side door on my house. Do your drivers NOT have GPS in their vehicles? I have never had problems until this month with UPS delivering packages to my home.

Since I am unable to locate a number for the garage to lodge a complaint with the driver manager, I am forced to reach out to you. My Tracking Numbers are from: AMAZON and from QVC - 1Z30482W1358686056…

I had two packages delivered today, November 29, 2018, and the driver tore up my yard. He/she turned into my yard about two feet off the road and was apparently going too fast, and locked the brakes up, and the front tires tore the grass out of my yard and pushed it into my driveway, leaving a 8 foot track through my yard.

When they drove away, it left mud clumps and tracks up the street. What kind of assholes do you employ. I am going to contact the police, and also my lawyer for property damage and leaving the scene.

I ordered a computer from best buy. The driver left my package at the bottom of the drive in the trees. Did not see it till the next day. So it was left there all night in 19 degree weather.

The drive was plowed no excuse on going to the house. I hope it works and will not be damaged . I thought they deliver packages to the HOUSE not at the bottom of a DRIVEWAY. This wasn't the first time.

Ups drivers doing 30 -35 mph in 15 mph development. I live in Heron Cay in Vero Beach, Fl. The speed limit is 15 mph. We have seniors walking dogs riding bikes and walking. Many of us have had to jump on the grass to avoid being run down, I have screamed at your drivers to slow down.

I am keeping a copy of this notice, so when one of us does get injured or killed, it will show a record of you being notified of this problem so that you can be held liable. Thank you Sincerely Richard Palmacci

I heard the truck pull up, thought he would bring the package to the door. I was looking out the window and after putting the package in a plastic bag, he leaned down the back of the truck and threw the package which hit the garage door and he left it in front of the garage door.

There is a walk in door right next to the garage door with a door bell. How could he possibly know that there was not something breakable in the package before he threw it in front of the garage door?

This was approximately 6 to 8 feet he threw the package. Surely this is not an acceptable process to throw packages!!! I have not opened the package yet because I thought it may be a birthday or Christmas present intended for me so I have no idea what is in it but I am very concerned about the driver throwing the…

In early October, the UPS lady delivered my new $2,500 electric bicycle from San Diego, CA. I had no idea she was making this delivery until I heard a large bang outside my apartment door. I went to see what it was and it was the UPS driver from hell. She complained that she had to deliver it up via the elevator to the 4th floor. She chewed me out and continued to be very volatile and rude even though I was polite and apologized for her extra effort. What she did was bring it up on a two wheeled dolly. Then, because she was angry about the size and weight of the box, she allowed it to fall onto the pavement which was the huge bang I heard.

I asked what was going on and she just lit into me like I wronged her somehow and then said she has better things to do. Upon opening the container, I…

On Wednesday, November 14. I arrived home at 9:00pm. It was raining heavily outside and it was very cold. I looked at my mailbox. There was a package (box) hanging out of my mailbox. I have a regular size mailbox.

The box is 9 by 10 and 4 1/2 inches wide. My complaint is the package was hanging out of the mailbox completely wet. In the past my package was placed on my porch. I receive medication every week. I hope this doesn't happen to medication. Yvonne Green

when the people bring my packages they throw them over my fence in my yard and leave.. an one other time my brother inlaw found a packages on the other side of my car out in the yard.. Is it so hard for them to open a gate an bring it an put it by the door..

you see I am some what disable .. # on this package is TBA373694568000.

my complaint is I have medication that I get from IWP (injury workers comp ) and some of its opioids . and could not tell me when to expect the delivery . I need to do things, I just can not sit around the packages need a signature .

I think 8 hrs is a long time to wait with no up dates . some opioids I can not miss my time of day or 3 days . I need a service that will keep me in touch so I don't miss it .

if this is a problem please let me no and I will tell IWP . this only pertain to package that requires a signature thanks Ronald pickerill

Good Afternoon...

I have a complaint with your drivers who instead of taking the time , care , and concern regarding the items that customers purchase and walking up to the gate to see if they are opened... they literally throw items over the gate. This has happened EVERY SINGLE TIME THAT UPS DELIVERS TO MY ADDRESS, once I was sitting in the yard and sure enough my air conditioning unit flew over the gate and rolled into the dirt. I addressed the driver and asked did you not see me sitting in the yard? I told him the time it took him to toss my package over the gate he could have done it the right way and handed it to me. He apologized nervously and pulled out his scanner and said that he would log it in as possible damaged. He waiting until we opened the package just to make sure and…

I had a package I was expecting delivered to my apt. building, on Thursday 10/11/2018, at 12546 33rd Ave NE #618 Seattle WA 98125. Normally the drivers will deliver to my door, there were two other exceptions when a package I was expecting was delivered to a door across from the managers office, (She brought it to me when she discovered it 3 hours later) and once to the apt across the hall.

My correct address is always on the packages, Th package I was expecting today was delivered and left down in the lobby with a number of other packages. Luckily, after I tracked the package as delivered, I was preparing to go downstairs when one of my neighbors brought it to me, saying that a number of packages were left downstairs, I am 63 and disabled and most of the tenents here are disabled and…

Their customer service should be called customer disservice. On Monday 9/24 we received a freight bill. Since it was nearly $90 more than I was originally told when I called to check the cost three days after the pickup, I called to ask why.

They told me the shipment had been reweighed and one of the three packages came in 120 pounds more than originally weighed. I was told to send them proof of dimensions and weight from the manufacturer and they would look into it.

I sent it via email that same day to the address they gave me. The following Monday, I emailed again and got a snippy email back from their CS employee who told me that he had emailed me the previous Tues asking for the proof and since he hadn't heard back, he closed the file.

I never got his email and had not given him mine…

To Whom May Concern

9-22-2018. 11:08 AM I had drop off some UPS packages at your The UPS Store at 4411 Bee Ridge Road, Sarasota , FL. 34233- 2514.Tel941-371-6540

You Agency Larry helped me with 3 package to put on labels. I ask to borrow some tape to tape the box . He said ok . At the end of the trans action . He said there is a $ 2.99 Taping charge. I paid. I don not think this is right. What kind of customer service UPS . I demand a refund of $2.99 to my credit card, MASTER CARD end with 1804 or I will report to Better business berua

Thank You Carlos Da Silva

I was told my package would be delivered Friday by end of day. Not knowing what time your "end of day" was I called ups a little after 10pm to see when it would arrive, as your web site still said it was out for delivery.

First I was told the driver had already returned and my tv was still in the truck and it may be delivered on Saturday or Monday. I called back again to see if I could get a more definite day.

After going around and around with this person I asked to talk with a supervisor. The supervisor then told me that my package (television) was still in the warehouse and had never been put on the truck for delivery, and yet your web site still said it was out for delivery.

She said she would put in a request for Saturday and I would be notified if they couldn't do it. About 8:30 am…

I was overcharged by £150 pounds four weeks ago... By a billing error that was your fault.... I then got to the bottom of the error and you guys admitted that it was and that I would be refunded... To my amazement your refund process is shocking...

There is no way to get your money back with out having to phone you guys repeatedly... I was told I could be issued a check or have it refunded back onto my card... I opted for the card refund...

This has been fruitless as no one between Indian and Poland seem to know how to refund a debit card.... , which in itself is an epic procedure. I have contacted them again nearly four weeks later and had to email twice before getting a reply only to be told a check would be generated... But not right…

Horrible service! package sorted wrong twice. Now package at best will be 5 days late and they still cant even promise me that. When you call UPS you get a call center if a foreign country that has no more information that I do tracking my own package.

The UPS customer service number is a joke. This is my second issue and if this is what kind of service I will get with UPS I will find a shipper who can get me my deliveries.

Package got delayed late feeder truck. That is ok give me a new delivery date. No one could give me a new delivery date. They just said wait and track expect i have a customer who is waiting on this part.

This is the aecond time in I have had an issue with UPS. I am going to try FEdex next maybe i can get better service

I just had an encounter at the Dickson, TN UPS Store with a young lady who had "Manger" printed on her name badge. This young lady had the most surly attitude of anyone in a position of direct service with the public that I have recently seen. If yours were my business, I would move her as far from my customers and the public as I could.

Kenneth W. Faries 102 Bryton Ct Burns, TN 37029 615-975-2353

My Air conditioner should have arrived July 10, 2018. To date, it has not arrived to my home. Tracking Number 1ZF5Y4230310167871.

I live in Daytona Beach Florida on n Atlantic Ave I was waiting for a package from ups by AT&T. I live in a condo complex and I was home all day they left it down stairs with no notice it was there when I went to my mail box last evening and found it on the ground that is how packages go missing.

Please address this issue with the delivery staff. People in my building are getting concerned because of this issue. We have had people come and go with packages that do not belong to them. If THIS KEEPS UP I WILL STOP ALTOGETHER USING THIS COMPANY.

THEY DO NOT EVEN LET YOU KNOW THAT THEY HAVE BEEN HERE I AM VERY UPSET.

We are a small business who depends on delivery from UPS, since moving to Shallotte, NC we have had nothing but problems with our delivery person, our deliveries continues to be dropped off ate the local UPS store stating they attempted delivery but no one was there, this is an outright lie, we are a small business and are always there from 9-5 at our shop or the item can be left on our front porch, they do not require a signature or payment, this issue has already been discussed with the delivery person but has done no good.

We just lost a $500+ order because they failed to delivery our order on July 3rd, it was shirts for a 4th of July event, instead they were dropped off at the local UPS store which closes at 6:00pm, the customer was refunded, will no longer consider us for future…

1ST ISSUE:On about June the 7th I called UPS and submitted the following complaint. He told me that San Antonio UPS management will call me

Your software deleted the tracking number, but I can give it to you upon request. Here's the complaint I submitted online as well as what was given to phone agent: On June the 7th my package was left outside at 510 Cleveland Ct San Antonio Tex downstairs outside the front door. This is the front door to separate apartments each with a clearly labeled door, two upstairs and two downstairs. My APT and door is clearly labeled with a 6 is upstairs! I verified that the address on the package was 510 Cleveland Ct. (APT 6) San Antonio, Tx. I have never experienced such a lack of consideration and disregard from a package delivering service in my life. I…

Driver left my package (marked FRAGILE) wedged between two rungs in our gate. Parts of the contents were mashed, but possibly still usable. The gate was, and always is, wide open. There was no excuse not to drive the extra 350 yards up to the house.

Last night when the driver left the package, we were expecting rain. Luckily no rain fell. I have no choice as to which carrier the manufacturer of my product uses, though I certainly would use FedEX if I had that choice.

My address is: 1212 N. Mill Creek Rd. Vanderpool, Texas 78885. Home Phone # 830-966-2269 Please involve manners and common sense in your training program. Thank you.

I received a package addressed to Ms Granberry. The package was left on my front porch. I called UPS and spoke to 3 different people to let them know that the package was delivered to the wrong address and asked if they would come to pick it up. I checked the tracking number on the computer and learned that the UPS driver entered on their website that the the package was delivered. Yes, he was right. Package was delivered to the wrong house and UPS refuse to come to get it and deliver it to the Right person. A person who has already paid for her merchandise. What a shame. No one cares any more and besides I am not a delivery person.

Thank you.

Zero stars.

My package was guaranteed to be here yesterday at 10:30 am. It is 24 hours later and it's still here. Now they tell me that it won't be delivered until 48 hours more on Monday.

I stayed home for 12 hours yesterday, waiting for the package that never came, calling ups throughout the day. Last night, they told me they would call me at 9 am this morning, they didn't.

Totally incompetent organization.

Never ever received a package that was not damaged. Majority of items within also damaged. Many times even with foot prints on boxes. Apparently they walk on your stuff on purpose. Boxes so damaged that you would have to use a steel box in order to avoid damage.

I scheduled a pick up (for Amazon return) on Sunday, April 1st, 2018. After four phone calls to your customer service, and four promises that they would pick up the package (first on Monday when the driver just put the return label in my door without bothering to knock or ring the door bell, then

on Tuesday, again on Wednesday), still no pick up. I have never seen anything like this. Please advise.

I was sending a package to my fiancé in Gheens Louisiana from Jacksonville, Florida and I wanted to get it there the next day. I was told at the UPS store on Normandy Blvd that the package could not be delivered on Sunday but it would be delivered on Monday.

I told them as long as she gets it on Monday that is acceptable. 44 for the shipment and I didn't care about the price since it makes it easier for my fiancé since she is bound to a wheel chair.

We waited on Monday and my gal called me and she said that the UPS truck went by several times but didn't stop. I saw that the tracking number showed it was out for delivery but it said that it couldn't be left because it was not secure.

Then I called Atlanta and they said that the tracking number was for USPS. I said I paid UPS for the…

A package was delivered to my house February 23rd 2018 with a tracking # 1Z2E34R21281267131, the package was addressed to my father Nathan Griffith. My father could not or did not order anything simply because my father was hospitalized and in a coma since December 28th 2017, in Melbourne Florida where he remained until his death January 21st 2018.

I have been calling and calling almost everyday to have this package picked up from my house 333 east 92nd street apt 5E Brooklyn New York 11212, without any success, it is now March 12th and package still remain in my house, I have spoken to several supervisors and managers by phone and without any success at this point my only alternative is to discard this package as trash since I am not getting anywhere, not sure what else is there to do…

The complaint I have is that packages being delivered are being left under hedges or in other areas of our yard where we are unable to see them. We have a front porch that has a roof over it where the packages would be protected from the weather.

We brought in two packages this morning which were not in plastic bags and it rained and snowed on them. Needless to say, the packages were saturated. When we are expecting a delivery, we check our front porch which is where packages are usually left.

We don't expect to have to look under hedges or places that are not visible from our front window or door. If the packages are left where they are not protected from the elements, they should be in plastic bags in a manner which would not allow rain or snow to saturate them. Thank you!

The box, tracking # 9261 2924 9121 1055 1003 2371 19, carrying my monthly meds arrived in a battered & beat up condition, and at one point had obviously been opened...or was squashed so the box when put back together had the top flaps reversed and then three strands of tape to hold it together. The boxes holding the meds was also squashed. I would recommend you have a driver pick this box up & used for HOW NOT TO HANDLE a package in UPS care.

We were waiting for a package to be delivered. I lookup the status online and it says the ups driver attempted one delivery and he never knocked or rang the door bell. Now the package is being sent to the local ups store for pickup.

I get my meds delivered by UPS from the VA. The VA overnights them. It is supposed to be delivered by 1030AM but is never here on time. I have been putting up with this for over a year now. Neither seem to care.

I sent out a package on 12/12/17 to Port St. Lucie, Florida 2nd day air. When it arrived at its destination on Thursday,the package was partially opened and the box was damaged badly. It was a perishable item and luckily nothing was taken out of it.

It cost me a lot of money to ship this and am very disappointed on how it arrived in Florida. I always use UPS for all my packages and very disappointed on how this package was handled.

I have been reschedule 3 total time for delivery when the package is shown to be at Gardena CA. 1st reschedule occurred for delivery on 12/07/17 and it was reschedule for 12/08/17. The data below show that it was on the truck for delivery and it was returned back to the local office in Gardena CA. I saw this first on the website that they were going to reschedule at 06:10 pm (CA time). According to your website, once its been loaded on the truck it will be delivered and they will deliver up to 07:00 pm (CA time). Your local office reschedule message appear at 06:10pm and on the data sheet it was re-scan back at 11:38pm.

I was waiting for both days for the delivery because I must sign for it!!!!!!! Friday ready hurt because I stayed home waiting to sign for it because I noticed it was on…

5 with UPS Customer service looking for my packages. This current incident is too much to take. I ordered items for Thanksgiving travel. I paid for two-day shipping so that they would arrive by Tuesday, 11/21. The shipper - Von Maur confirmed shipment of my order, which was split with tracking numbers 1Z3Y57850200149417 & 1Z3Y56R10208749389.

Both show scanned onto truck at 9:21am; however, only one was delivered around 1:00p. The 2nd pkg - 1Z3Y56R10208749389 rode around for the rest of the evening until 6:47p when the delivery was rescheduled to Wednesday 11/22 - between 9:45a -1:45p --UNACCEPTABLE!

How are they allowed to make that call on things people have paid to have delivered. As per usual, I called…

On 11/21/17 at approximately 3:35 pm, your driver delivered a package next door at 28036 Hickory Circle, Farmington Hills, Mi. 48331. 5 feet into my lawn at 28038 Hickory Circle, Farmington Hills, mi 48331. He may have damaged some sprinkler heads, but we won't know until spring.

A damage claim is appropriate but hard to define. I can't find a live person to talk to so I need help. 8028.

Hello. I have been having problems with UPS lately. com. From the tracking I see that my package was fine when it was loaded onto the truck this morning. Now I'm seeing that somehow, someway it was damaged sometime during the trip between the loading facility and my home.

And I'm wondering why it is that I'm having so many more problems with UPS. I surely hope Walmart uses a different carrier when they re-send my package!

I sent my patcel from Nigeria to Canada.Sent on 16/10/2017, up till now there is no delivery. My tracking no. is w4981397859

After over 10 years of deliveries amounting to $10000s of dollars in delivery charges . we now have a delivery driver who is scared of dogs? I am saddened at this turn of events but I will not walk to his truck & he will not come inside so we are at a stand still!

My only resource is to contact Amazon and others and tell them they MUST use Fed EX who is not scared of dogs and who will come inside the building. You decide which! Change your driver to a more friendly driver or I will use Fed Ex for all deliveries.

And yes I did refuse to sign his tablet because he was hiding in his truck! Good day and good by !

first time in years the driver decided he was afraid of one of my dogs so he places the slip on mailbox which is at the beginning of our neighborhood. It blows off and my neighbor finds it. Places the slip inside mailbox.

I check mail and realize they didn’t even knock on the door which I would have come outside like I have done in the past two years to get dogs (they have never bitten anyone). try to explain that I need to get my packages.

All I get in return is that the driver was afraid to even stop ( first time in two years) so didn’t and put sticker on the mail box. again I was told that he was afraid of my dog.

I call back 7 more times. I shop a lot on amazon;). awful service. What can you say to that!!!

very upset the sender in Victorville California paid 100 and $8 dollars to overnight a package from Victorville California to Albuquerque New Mexico and it never made it there the tracking number is useless it showed it was picked up and then got lost this package is very important to my company I own a trucking company and was going to receive it at the TA in Albuquerque on the 25th of September it's now the 7th of October and

nobody still knows where this package is at a request to return it to the sender has been in effect since the 26th I can't believe a company like UPS would screw up something this bad it's one thing to make mistakes but then to have it returned to the sender and it's still take three or four days and nobody knows where it's at I would think at this point you guys…

m. m. on weekdays. m. This sign has been there since last week. m. m. with five other people. It did not open. S. post office. I will not be using UPS for the remainder of the 1017 year. Crummie customer service and I will be happy to voice my experience to others.

2 HOURS ON THE PHONE ABOUT A DELIVERY MADE TO AN EMPTY HOUSE. 3 TIMES IN THE PAST I HAD SOMEBODY GO TO THE EMPTY HOUSE AN PICKUP A DELIVER LEFT ON THE PORCH. The Veterans dept continues to send a shipment to the wrong address.

I called customer service and told them not to deliver it to a wrong address. I told them nobody lives there and was told it would not deliver if nobody was there. They just leave it on the porch if nobody answers the door.

I want to have it shipped here basically I was told by 3 different people I was sol. Including the VA who told me I had to take care of this problem myself. I'm going to find out tomorrow if it was left on the porch of a deserted house again.

Then I'm going to raise holy hell. Their customer service is the 3rd worse organization I have ever had…

The UPS person has been leaving our packages out at the end of our driveway instead of bringing them up to our porch. It is about 100 ft. from the highway to our porch. The UPS driver used to drive up our driveway.

Some have been left without plastic bags and have gotten wet in the rain. We are older and unable to carry some of them up our drive. Last week one of the drivers left a big box in the middle of our drive and it got wet.

Our address is 18300 Ranch Rd. 12, Wimberley, TX

once again i have a neighbor delivering the packages you were paid to deliver,your driver missed my house, my streeet, i guess im lucky he had the right town. 4 large boxes, some little lady on willow street ,, ( i live on vine court) brought the boxes to my house.

heres the tracking #1Z 173 6V9 03 4688 911 date ,today, EXTREMELY DISAPPOINTED, I HAVE CONTACTED THE COMPANY I PURCHASED FROM AND COMPLAINED, TOLD THEM NO MORE BIZ CUZ OF UPS,,THANKS FOR NOTHING!!!!!!!!

I received a note on my door that an attempt had been made to deliver a package. I wasn't home, so the package was delivered to an Access Point instead. It was dated 8/24, and below that it states in black and white "Packages will be available at this location for 7 calendar days".

So on 8/30 I went to the Access Point to retrieve my package. No package. It had already been sent back to the shipper. Apparently 1) UPS people can't count. 2) They can't follow their own rules 3) if they make a mistake they can't fix it 4) they can accuse customers of not wanting their packages anyway.

Rot in Hell UPS Rot in Hell. And they're some rude SOBs on the phone, too.

I received a package for my daughter. The ups driver threw the package on my stairs. He should have not thrown the package.

To Whom it may concern, I am a UPS customer who went into the UPS store @ 430 E 162nd St. m. where I had the experience of being serviced by the most rudest person ever to work behind the service counter at UPS.

, (this person who I think was either a supervisor or someone in management like position butted in the conversation giving information that was not correct, making aggressive gestures, and Very Rude Remarks while others customers are plus employees are present in the service store. When this Fool of a supervisor start calling customers a BASTARD he really is asking for trouble for himself and UPS.

If I thought I could have had arrested for that, he would be in jail right now. S. Post Office. All of this was over some items that I needed to return to AT&T, which was supposed to…