UPS

m. m. on weekdays. m. This sign has been there since last week. m. m. with five other people. It did not open. S. post office. I will not be using UPS for the remainder of the 1017 year. Crummie customer service and I will be happy to voice my experience to others.

2 HOURS ON THE PHONE ABOUT A DELIVERY MADE TO AN EMPTY HOUSE. 3 TIMES IN THE PAST I HAD SOMEBODY GO TO THE EMPTY HOUSE AN PICKUP A DELIVER LEFT ON THE PORCH. The Veterans dept continues to send a shipment to the wrong address.

I called customer service and told them not to deliver it to a wrong address. I told them nobody lives there and was told it would not deliver if nobody was there. They just leave it on the porch if nobody answers the door.

I want to have it shipped here basically I was told by 3 different people I was sol. Including the VA who told me I had to take care of this problem myself. I'm going to find out tomorrow if it was left on the porch of a deserted house again.

Then I'm going to raise holy hell. Their customer service is the 3rd worse organization I have ever had…

The UPS person has been leaving our packages out at the end of our driveway instead of bringing them up to our porch. It is about 100 ft. from the highway to our porch. The UPS driver used to drive up our driveway.

Some have been left without plastic bags and have gotten wet in the rain. We are older and unable to carry some of them up our drive. Last week one of the drivers left a big box in the middle of our drive and it got wet.

Our address is 18300 Ranch Rd. 12, Wimberley, TX

once again i have a neighbor delivering the packages you were paid to deliver,your driver missed my house, my streeet, i guess im lucky he had the right town. 4 large boxes, some little lady on willow street ,, ( i live on vine court) brought the boxes to my house.

heres the tracking #1Z 173 6V9 03 4688 911 date ,today, EXTREMELY DISAPPOINTED, I HAVE CONTACTED THE COMPANY I PURCHASED FROM AND COMPLAINED, TOLD THEM NO MORE BIZ CUZ OF UPS,,THANKS FOR NOTHING!!!!!!!!

I received a note on my door that an attempt had been made to deliver a package. I wasn't home, so the package was delivered to an Access Point instead. It was dated 8/24, and below that it states in black and white "Packages will be available at this location for 7 calendar days".

So on 8/30 I went to the Access Point to retrieve my package. No package. It had already been sent back to the shipper. Apparently 1) UPS people can't count. 2) They can't follow their own rules 3) if they make a mistake they can't fix it 4) they can accuse customers of not wanting their packages anyway.

Rot in Hell UPS Rot in Hell. And they're some rude SOBs on the phone, too.

I received a package for my daughter. The ups driver threw the package on my stairs. He should have not thrown the package.

To Whom it may concern, I am a UPS customer who went into the UPS store @ 430 E 162nd St. m. where I had the experience of being serviced by the most rudest person ever to work behind the service counter at UPS.

, (this person who I think was either a supervisor or someone in management like position butted in the conversation giving information that was not correct, making aggressive gestures, and Very Rude Remarks while others customers are plus employees are present in the service store. When this Fool of a supervisor start calling customers a BASTARD he really is asking for trouble for himself and UPS.

If I thought I could have had arrested for that, he would be in jail right now. S. Post Office. All of this was over some items that I needed to return to AT&T, which was supposed to…

A UPS driver was speeding through our Retirement community(Cornwall Manor) at approximately 9:45 this morning. He/she past me while I was at 204 Creek Drive, Lebanon, PA 17042. Our speed limit is posted at 15 MPH. The driver was already exceeding the speed limit when the truck past me and accelerated even more as it proceeded through our campus.

00 cash which I put in a padded silver envelope, put it on top of the fruits and then cover the whole thing with some gift thin paper on top. Thinking that my sister will be happy to see new and crispy money for her 65th birthday, I sent her cash.

M sister, who doesn't have a job, live with her daughter and grandkids, and lives in Fontana, Ca,, was so disappointed when she received the package and did not to see the card inside the package that UPS delivered. Last Monday, Oct.

10, 2016, I went to UPS store #180 @1030 E. El CaminoReal Sunnyvale, CA 94087, and inquired about it. Angela, the manager, said that they are not liable for the cash for it to be refunded. My point is in good faith, I sent the package, knowingly that UPS is trustworthy and has no right to take anything from the…

Ups driver from flushing delivers packages to someone who sits at abandon building 2 doors down from me but he allows them to sign from in front of my gate. I explained to him that person doesn't live here and can not use my address. d back.

It's like a passport n I also can not use my credit cards without state I'd. No follow ups n it's been 3 days today is 9/30/2016.

I was behind ups truck today in a subdivision driver stopped on a hill at a bend. honked horn to get his attention to let me know if I could pass. the driver ignored me. patiently waiting for his return he gave me dirty look. License number PAW 9342.

This was my first bad experience & it just continued to get worse. I received an alert that said my package was out on the truck for delivery. Later I received 2 alerts that I would receive my package by the end of the day. It was my day off, the package was a surprise for my kids & I from my mom do, I stayed home to wait for the delivery. By the end of the day, I got an alert saying it would not be delivered due to operating conditions. I called UPS customer service number to see what this meant.

They said the package was never put on the truck. Seriously? Why the alerts saying it was on the truck & being delivered by the end of day? I never got an answer to that. I then asked if I could expect it the next day (Saturday). No, because it doesn't qualify for Saturday delivery. Air packages…

UPS will not leave my deliveries without my signature. I live in an upscale Condominium complex that is gated and secure. 4 years ago when my daughter lived with my wife and I there was a misplaced item shipped to her.

Ever since that incident we have not had our deliveries left at our door without signature. We want this ban on us lifted because of the hardship it creates for us.

Paid for 2 days shipping to Hong Kong but the box went to China. China put the box under quarantine. I ask for a refund and the UPS store employee would not give a refund. Plus the UPS store employee laughed at me.

I am out over $168.

Also, UPS website will not let a user of Internet Explorer 10 track a package. Internet Explorer 11 does not allow users to turn off tabs.

Third time we received a shipment from our vendor and found totes part off skid and some totes crushed. Received the damaged skid on 7/29/2016 at noon time. (photos attached) Seems like it is same driver when this occurs. The name of our company is ITW Highland.

My package was deliver to the wrong address on Thursday, July 28th. 2016. When Amazon called it in UPS came on the phone and took the info and had someone to call me. The lady that called me acted i like it was not there fault. And said she would have the driver call me.

The driver never call me at all. So i called back in. And that person to acted like it was not there fault. And i should go find my package myself and he could care less if i got my package or not. But the driver said to someone there he left it at a place where it look like no one lived there. How can you run a business like that . And not care if the customer gets there package or not. The company that sends it is loosing money because of you, having to resend it over and over again. I also told them if they left it at…

Package was suppose to be delivered on 5/16/2016 it was shipped to the wrong facility and now has been delayed for 3 days. I asked customer service to transfer me to a manager, I was put on hold for 15 minutes then transferred back to the automated system.

Then had to speak with another agent then wait on them to transfer me again I was on hold again for about 3 minutes. I can guarantee that I will no longer use UPS and if I order online and it is to be shipped UPS I will tell the seller I want it shipped Fed X even if there is extra cost involved.

If they can not ship Fed X I will not purchase from them. I will also make sure to post on Yelp and any other social media site I can on how I was treated.

I have lived where I presently live since the late eighties. UPS services this area through the Beaumont Texas terminal. Since I have lived here UPS has delivered to me house hundreds of times with no problems. Recently there was a driver change and all of a sudden they quit delivering my orders and send me a card saying my address is no good. Nothing has changed. My address is correct and my road has a sign and my house is numbered. I had to drive to Beaumont to pick up one item but refuse to do it again.

When I went to the Beaumont office I told them the problem and they blamed it on the new driver. It has been going on for some time now and I am not getting my deliveries. This shows me that the Beaumont store must be run by a bunch of morons that don't give a damn about their company…

I was driving on I-285 when a UPS tractor trailer truck started to change lanes without warning and ran me off the road. Thank God there was the shoulder of the road or I would have been pushed into the guard rail.

I don't know if he was drunk, not paying attention or playing with his phone but he s are the life out of me. I got the tag number from the front plate on the truck. (P774872) I would hope that UPS will take this seriously as someone, namely me, could have gotten seriously hurt.

I am filing a complaint against a UPS driver who came to my place of business on March 16, 2016 and made some derogatory remarks about clothing I was wearing. To be specific, it was a hockey team T-shirt. He returned today March 17th and said" Well at least you're not wearing that hideous T- shirt you were wearing yesterday.

I told him he needed to learn some respect. I do not appreciate remarks like that coming from an employee from a professional company coming into our place of business. It is harassment and I think he should be reprimanded by his supervisor.

I work in Ellicott City, Maryland 21043 and it is near the courthouse. Thank you for your time and consideration regarding this matter.

Package was delivered on March 14 2016 at 197 5th avve. Onalaska tx, I was on the porch waiting and he dropped it over the fence and said thank you. It was only 10 feet to porch. Now then I live with an disabled man.

Lucky I was there or it would have stayed there over night. Is it too much to ask that he could have and should have brought it to me on the porch or left it on the porch. You charge enough for the service and I believe you service is in poor shape if this is how your service is now.

I brought a prepaid UPS parcel to the Dallas, PA UPS Store #2487. I also had a small 6"x6"x4" box clearly labeled "Media Rate; 4 CD's" that weighed less than one pound. We send CD's to a distributor who resells them. We are paid $3 for each one. I asked the UPS clerk if he could match the USPS media rate. He said "We're even cheaper." After he printed the UPS label and attached it to the box, he said "That will be $12.19," (more than we will receive for the CD's.) He asked how does that compare to the Post Office?

When I explained that the USPS media rate was $2.72 and their "Priority Shipping" flat rate was $6.45, he said it was too late to change because the label was already printed. I wasn't going to argue over $9.47 because he clearly was not in an accommodating mood, but I resolved…

I went to the UPS store on 9090 Skillman ST. Dallas Texas, 75243 on Tuesday 2/02/16 to ship a guitar. I had called ahead of time to find out what it would cost for them to pack my guitar for shipment and they gave me a quote on buying the box and what they charged to pack it which was around $28.00, since it was a large box 50"x18.8" x8" seemed reasonable. I had also asked what the freight charges would be and they gave me a rough estimate on zip code to zip code was given a price without signature required and insurance, as that would be extra. I instead bought a label online based on package dimensions and weight, signature required and insurance which was cheaper than the store quoted. I guess they have quite a mark up if you buy the label in the store.

So I took my guitar and some…

:1Z 00V 9R9 0492 955678 - Mozambique. I am writing on behalf of the Mozambican association Esmabama, based in Beira Mozambique, regarding a major issue created by the UPS Maputo that is seriously harming the humanitarian association above mentioned. As it happens many times, our Association receives several donations of goods coming from several countries in the world.

Generally, when these donations are sent via post they all go to the customs of Beira, since this institution exists there.

However, last November, we were sent two packages (one of which package number is mentioned above) with donations from Ortigia Sicilia - Florence, Italy – to our association. One of these has arrived straight to Beira.

However the one numbered: 1Z00V 9R9 0492…

I'm an online shopper and very frequently order items where the sender uses UPS for the deliveries. Just this year, the driver in the area in which I live would park close by my house, enter onto my property and slap a "Sorry We Missed You" sticker on the door, even if I leave the security door unlock to acknowledge my presents at home.

I've even instructed him to knock on the door or window if doorbell is not working. I would call to speak to a manager, or customer service supervisor to complaint and like the driver, they have shit for brains. Corporate is probably no better if all the complaints on this and other website is not being address.

UPS sucks and should be avoided like the plague if possible. At least USPS and FedEx are much more reliable than a corrupt, " I don't give a…

Lost package. Now delayed returning package blaming a shooting last week in san Bernardino as the reason for the delay. Package only had to travel 98 miles in 5 days. Now 8 days later still no package. Package contains medication which came from a pharmacy.

I took a package to be returned at my local UPS store at 1950 Butler Pike, Conshohocken, PA 19428. I was treated in a patronizing manner because I was unaware of the procedure for returns. I asked not to be spoken to in such a way and another agent called out from his seat in the office ( I guess he was on a break as I was the only customer. ) "He is not talking to you in any manner. You are an asshole !" He then stormed into the back room. The agent who was taking care of me registered shock and immediately went into kindness mode, explaining the return procedure.

I was in shock but before I left I asked for the name of the offender. " Steven ", I was told by the embarrassed agent helping me. I asked for the last name. " Schwartz ". As I left I was rewarded with the yelling of the man in…

Been getting deliveries from Walmart and others for a decade. Now all of a sudden they want me to sign for stuff. If something requires a signature no problem. If no signature is required for delivery my packages, I expect them to be delivered.

What is going on with UPS?

My sister mailed a package to me from Canada via UPS on October 16, 2015. I first received a call from Lisa at UPS in Detroit on Friday October 23, 2015. She informed me I had a package coming from Canada.

She asked me when was the last time I was in Canada. I wondered why that was relevant but answered that I was there in May 2015. S. (an even stranger question). I told her I flew American Airlines. S.

passport and I told her yes I did. I asked her what was in the package (though I might be receiving some highly secret government documents - joke) and she told me it listed clothing & knick knacks. I realized it was Christmas gifts from my sister that I had been expecting and told her that. She said I…

Here is my UPS complaint. According to tracking info, my package was received by UPS, Joplin, MO and transferred to the Joplin, MO post office on Oct 27. When not delivered by Oct. 29, I contacted post office and UPS by phone.

UPS person said it was at post office, post office checked and said they didn't have it. On Oct 30 checked tracking info again and found the package was received and delivered to post office on Oct 30 and would be delivered to me by the post office on Oct 31.

Package did not come today, Oct 31. More than one postal employee said that UPS regularly lets packages set for 3 or 4 days after receiving them before transferring them to post office. I hate to think that my package was setting at the UPS building 4 blocks from my house and I have been waiting on it for 5…

The dyslexic delivery guy has been delivering very important packages to the wrong house. This is the 8th time this has happened. It is unbelievable. I have been charged $150 from AT&T for not returning an equipment in exchange for the old equipment. Where is my reimbursement?

Your employer royally screwed me and I demand the problem to be acknowledged.

Went in to return an item that was sent defective. I was told it would be about 5 to 7 minute wait. After waiting 10 minutes while he was still in the middle of the first customer with 3 more in front of me.

I said I'll come back later. I did and the same place and an extremely long wait time. So I just left the package without a receipt. Went back 2 days later and another man was working. I waited for 15 minutes for him to help 2 others send just 1 package each.

Seems he didn't understand how to operate the register system. This has to be the worse UPS store in the county.

I went to UPS on Pine Ave in Long Beach, CA this morning to make copies I asked the manager to help me after I gave him $2.00 cash for my 6 copies. He asked me for my debit card, ran it thru the machine then preceded to tell me that I will be charged $19.99 deposit without my permission, no explanation, nothing, after he ran my card. He told me my card would be credited within a couple hours. I said I would be back at 3:00 to check. He did not bother to tell me that he was leaving at 2:00.

The new worker told me it would be 72 hours before my card would be credited. I am on SSI disability on a fixed income. I need my money back now! I am also going to file a police report complaint, as this so called manager took my card and made this purchase without my consent. I am a very unhappy…

Today at 2:25 PM PDT, a UPS driver came into our park, which is right off Gibson Rd. There is a stop sign just 60 ft. in as you come into our park. The driver did not stop and did not even slow down. I live at the front of the park, and noticed him speeding well over the posted 15 MPH limit. When he left, several minutes later, he was still going much faster than the posted limit.

This is a mobile park for adults over 55 years. Most people here are in their 60's,70',s and older, and walk these very narrow park roads. This is very dangerous for the people here, and the driver should be cautioned before someone gets struck. The driver was a white male, 30's? and appeared to have light hair. He apparently had trouble finding the house he was delivering to because he drove past my house a…

UPS truck license #4C76008 unloading @ UPS store, 3145 Geary Blvd, San Francisco, Ca. at approximately 9:40 AM. Wednesday, May 13, 2015. Her truck was blocking two metered parking places. I pulled in behind your truck and waited very patiently while she was unloading.

After waiting for over 10 minutes as she passed my car. I asked her if she could please move her truck so that I could park. She completely ignored my request and upon her return unloaded more packages. The irony of all this is I was trying to park so that I could drop off a package at your UPS store at that location.

Is all she had to do was take a few minutes and pull her vehicle forward about six feet. Please respond to my complaint as I think her actions were uncalled for. She could have at least responded to my simple…

I was waiting after the package which (according to Amazon) would be deliver at 8pm. Went home early to wait after my air conditioner.... the sticker wasn't at the building door. I went down to lock my motorcycle for the night time and I saw the UPS sticker that "we missed you!"

What the heck !???!! The guy didn't even ring to the door !!!!!!!! I am afraid that I will not be deliver at all ! I am very upset !

They seem to be above the 25 speed limit in our neighborhood. Every day we have one flying down the street. Children during the summer ride bikes and walk from the grade school and middle school. I am about to contact Warr Acers about it as well NW 47th street area Warr Acers Ok 73122.

I have observed it for several months.

Package with tracking number was handled in the worst possible manner since 4/20/15 package was not delivered several requests were made to ups and supervisor k.m to deliver the package to Brooklyn. NY 11224 and to leave it with security desk who would sign for package and hold it for me the package is lost according to ups (left by the door) it's not by my door. I didn't ask for them to drop it by the door where is it.

So we have been waiting for a package, they came to deliver twice and UPS wont leave it at the door even though we left a signed note to please leave it there. Fine! 00 to leave it to the nearest UPS store.

They would not deliver it to my work, and now they wont give it to me because I am the wife, not the name on the package, same last name, address, etc. We leave far from work, and we cannot make it to the UPS store easily.

I purposely got out of work to get the DARN package and UPS wont give it to me because of some new policy that are making your customers very unhappy. This is my worst experience yet, and UPS at this moment is on my Do Not Recommend list.

Your customers are highly dissatisfied, thank you so much for nothing.

I called the UPS store on 6024 Ridge Avenue in Roxborough prior to going, and asked what was the latest FedEx pickup time I wasn't aware that they didn't ship FedEx packages until I got to the location. When me and my daughter walked in we saw two men working at a machine. We were not greeted.

Stood at the service desk for a few minutes waiting for someone to assist us. In walked a woman with packages. She was greeted by both men. Then one of the guys walked over to the woman and asked about her packages.

I spoke saying that I needed assistance also and was here first, even though he knew that. He then reluctantly came to look at my package , asking if i needed it scanned. That's when he told me they only processed UPS packages.

I was upset because I called before going there and then…

I ordered some items that where shipped out on Tuesday. I tracked my package from UPS. they claim to have delieverd my package on Thursday April 2,2015. At 12:15 pm . I am yet to receive my package I got.

I asked all my neighbors and my landlord no one has seen the package. I call ups right away to ask them what's going on and the customer service guy named Anthony . Said the investigations takes up to 8 business days am yet to even get a call or email from them saying that neccessary steps to take for this stolen items ..

Which is worth over $200 .. Am very disgusted with UPS!

I live at 1060 Claud Rd. Eclectic Alabama, and one of your drivers came into the Mobile Home Park Speeding excessively, on his way in and out. We have many children that live and play here, as well as pets.

The posted speed limit is 10 mph and he was doing at least 45 mph. That is completely unacceptable. If one of my children gets hit by him we will be filing law suits.

The last couple of times, at least 2 that I remember, I haven't received my packages. The first time it was on a truck for over a week & when I called in to inquire about it the representative said that its considered lost after so many days so that one was lost. Another time, recently like a few days ago & today is March 21, the package was never put on a ups truck to be delivered & after so many days of it being there ups sent it back to the shipper.

I recently received a stereo preamp that I bought on Ebay. The unit had been previously bought and returned due to a measurement listed wrong. The item went half way across the country and back in tact. When it got shipped to me, on Friday, the box was crushed, the .062" stamped steel covers were badly dented. I immediately filed a claim with UPS. A claims agent called me a few hours later. He tried to claim it was not packed properly etc.

but I reminded him it made a farther journey and was fine. It was obviously mistreated. I decided to try to repair the unit, so I disassembled it, put the metal cover and rear panel in a press to straighten it out. It is really heavy steel for a stereo. The UPS agent told me that would be fine if I could fix it, and he would contact me on the following…

The Hilton Hotel in Costa Mesa, California shipped an insured package to me, which never made it to its intended destination. A claim was subsequently filed. UPS stated they must deal with the "shipper" (hotel), although my information was inputted onto the claim form, as well my facsimile copies of receipts for the lost item. UPS defers to the Hilton, who only submitted the claim and has no involvement in this matter whatseover. Moreover, Hilton employees have no insight for me. UPS emailed me directly, asking for a receipt for the item, which I provided. Ironically, the hotel employee that processed the shipping request and claim is no longer working there.

Therefore, I can't expect any further assistance from the hotel. I called several times and keep getting jerked around by UPS.…

I placed an order on the 14th of October 2011 and have not received it as of today. I called your department store and spoke to a Johnny, he told me that UPS lost or misplaced my order, and now I will have to reorder and pay another $215.98 and wait AGAIN!. He then transferred me to a supervisor "Mark ID 50827" who was no help he told me the same as Johnny. That I will have to wait 2weeks for my refund and if I want I can reorder and pay again. What kind of business are you running? I want my money back on my bank account and do not appreciate this kind of business. Why can my order not be sent to me right away?

Why do I get penalize for UPS's mistake. I either want my order or my money put back on my account right away.

UPSÂ Packages were supposed to be delivered by 12/23/2011. But they never were attempted on a delivery. Contacted customer service on 12/27/2011 and spoke to Jeremiah and he informed me that there was a note stating the customer requested a hold on all six packages. Jeremiah sent a message to the facility in Jackson, MS informing them of the tracking numbers and the note that was showing on each of the tracking numbers. I then received a call from LaToya from that UPSÂ facility and she was very giddy in which I did not find funny at all.

She informed me that this was a system generated message and that my packages were still on a truck. She said she was going to have them take them off the truck and have them delivered. She also stated that she would give me credit for the shipping fees.…

I shipped to 2 boxes to address in Maritta Ga only one was received. Some how some smart person sent to the wrong addrerss they shipped back to Capital Heights MD and it stated clearly on the box the correct address on the label to ship it too. I was told this was sent to tracking resoultion section and the driver was supose to go back and pick the box up and sent out to the correct address. When I call the main line I get the running around and my issue have not been solved. This is my first and last time using UPS ever to ship anything. I will notify my job that has a corporate account with UPS not to use you all anymore becasue of poor service.

I am planning to notify the consumer affairs regarding my problem. When call the main it keep saying my package was delivered. I am playing to…

I reside at 110 Tropical Drive,Victoria,TX 77904. On more than one occasion the delivery man has done a very poor job in delivering packages to our home. One time a medical package was dropped on the driveway in the hot sun with no notification. Was found when my husband returned home.

Could have been driven over and ruined. Just last night he dropped a package on our front porch and porch light was on and package could have been picked up by someone else. We were home and would not have known he stopped by, but heard the truck driving away.

He could have rang the door bell to alert us. Did that a few days ago when he delivered an express letter, but again dropped letter on porch and left. Someone needs to contact our local delivery office and see if this issue can be resolved. Would be…

UPS driver (license/truck # 36DLV4) on Monday, January 14, in Houston, Texas between 9-9:30am, at the intersection of 610 freeway and West Bellfort proceeded to practically run me off the road so that he could get in the lane I was already in to make a right turn. He was barrowly off of the 610 Freeway and needed to cross over three lanes to make the right turn on West Bellfort.

I was already driving on the second lane of that feeder lane. Once I saw that he was not going to yield or slow down once he saw the lane was occupied, I slammed my brakes to come to a complete stop to avoid a accident with him.

Once he crossed until my lane and over, I was able to pull up on the side of him where he then began to shout at me. My window was up and I wasn't able to hear exactly what he was…