Volkswagen

I took my 2013 VW CC to Vaden Volkswagen in Savannah, GA in September 2016. I requested an oil change along with a four tire rotation. Neither to say that the oil in my car was never changed. I brought this matter to Mr. Foster (Service Director). I spoke to Mr.

Foster on October 17, 2016, and he assure me that he would give me a refund on the oil change and that he would call me back letting me the status. Neither to say Mr. Foster has not returned my call.

I had my power steering rack replaced on my 2012 Jetta two years ago , now my power steering hose is leaking as well as my water pump. This car has 61,000 miles on it . I can not believe the break down and cost of repairs.

Car was serviced at Haggerty VW Oak Lawn. In the past couple of years I have several maintenance issues done. Not happy with VW the worst car I ever owned. The past year I have discouraged several of my friends from purchasing a VW because of break downs of its components.

Once again I am paying a high cost to repair failed components. 61,000 miles the car is falling apart. Never again will I buy a VW. Not a happy camper. Nick Naliwajko

I sent my car for service at Alpine on the 19September 2016 but the car doesn't have power it tells me to do the service and it over heating. Hence I was doing major service and I didn't get my dealer card or my old things from them I'm so unhappy and I paid so much money in cash.

My car is at the service on the 28th September 2016 then on the 2nd of October 2016 the car showed a warning light of gearbox error. I returned the vehicle to Lindsay Midrand where the car was serviced and i haven't received the vehicle back.

The frustrating thing is that they don't even have any courtesy vehicle and I'm the one who has been phoning them to find out about my vehicle. Initially I was promised to get my car back last week, then I was told it will be ready today 18th October and now it is still not ready.

My car is in for repair and they are buying parts that don't even need replaced. When i got the original quote he said i needed a control arm, ball joint and new tire ( not rim). I had a front passenger tire go flat on Tuesday before the hurricane, the dealership couldn't get me in till the next week so i went to firestone and went to tampa. On the way home the same tire blew out and i had it towed to dealership. I was getting a free replacement from Firestone so I show up to get the old tire and rim.

The dealership comes out with new rim. I go to Firestone they want to see old one. So I go back to dealership get old tire go back to Firestone stone. After the inspection they guarantee me their is no need for a new rim. I'm being scammed. I need a call ASAP to fix this. Also they are…

I have filed an investigation with NHTSA due to the fuel manifold that cracked and leaked fuel at a high rate onto the electrical connection under the rear seat of my 2010 Passat. This is a huge safety hazard and could result in fire, explosion and injuries to passengers.

The way the electrical harness is placed over the fuel pump manifold causes it to crack and leak a great deal of fuel. The case # with NHTSA is 10909755. I am requesting that VW reimburse me for replacement of this part.

This vehicle is only 6 years old. This is absolutely unacceptable. if any part of the vehicle should never be compromised, it would be the fuel system. especially under the rear seat and leaking on an electrical connection.

I was denied my 20,000 mile service because I was past the 2 year mark. How ignorant is that? This is my second VW and my last. Customer service and satisfaction is no longer on the forefront of VW mind.

I will make it my business to let every veteran know that I am able to reach via e-mail, letter, or in person about the terrible service and bad business practices. I will also send a letter to my insurance company that caters to veterans.

I am disappointed and saddened that I have to go to this level; but I will not sit down and let this travesty go by unnoticed. If I had known VW would not honor their policy with bogus loopholes, I would have never bought another one.

My five years old 2011 VW Tiguan had two major mechanical problems. One problem with the fuel injection was fixed for free because of the recall. Another problem was the antifreeze leak that would cost me more than $ 3K. That made me decide to trade it in for the reliable Volvo.

One week after giving away Tiguan, the second car made by VW Jetta Sport Wagon 2013 didn't start. The dealership "diagnosed" sensor problem that can be fixed for "only" $300. After few hours they call us back (probably thought they didn't ripped us off enough) and told us that computer is broken and need to be replaced. It will be $1600 + $300 for the sensor that might be broken or not. We are very scare to hear from those VW people tomorrow. The car is very expensive and in the hands of people we don't trust who…

I have had a problem with one of the VW dealerships in kzn ( Vw Pine Street). I have purchased a Polo gti 1.4 tsi gti just over a year ago which cost me R240 000. I am experiencing a lot of problems with the car. First I had a problem with the Mechatronics now I have a problem with the Water Pump and The Clutches. Vw Pine Street is a Well known dealership in Durban I did not know that they will treat their customers this way. I am very disappointed with the Car that I have been sold from this Dealership. It is sad to know that such a Expensive car did not even Last 2 years without giving me any problems. I spoke to trevor Naidoo the Service manager and I ask him if he can help me in any way he told me cant. Please can I have some assistance with this problem

how can a so expensive car not…

My sister has a financed car with them and was told false information about repossession. They told her she was ok with her payments and wouldn't be repossessed and she was. The tow guy said they don't want you to hide your car.

They are so unprofessional and the finance lady Melissa at x 5023 , was arguing and fighting with her. This women needs to be tought how to treat customers. she told my sister she wasn't even a customer and that her husband was the customer.

He finaced the car and gave it to her. They have given her so much trouble over this car that's been in the shop 12 times and it was new. They make you hold 45 minutes each time you call.

I couldn't select no starts so I am stuck with one. My 2010 VW GTI had a timing chain failure which destroyed the engine leaving me with a vehicle needing a new engine and a large bank loan on the car.

The dealership staff was of no help and gave me a quote of $10,000. I had the car towed to a reputable garage I have used and they offered to get an engine and install for much less but given the current loan this wasn't possible for me.

I did contact customer service and that was a totally frustrating experience. Very nice young lady but telling me there wasn't a recall was foolish as well as her response to why a change was made to this part in September 2012 which was that VW is always improving parts and changing manufacturers to get the best products.

Both of theses comments were…

I am a VW fan and I am having serious issues with regards to my VW Polo 1.4 Comfort Line. Ever since my 1st service I advised the service department that my breaks are making a noise and every time they say it was full of dust and is fine now. Apparently in April this year my breaks were replaced but hey it is still making a noise and now I am being told it is the rear lining (not sure what it means).

I then did some research and spoke to various staff in VW as well as a previous Service Manager who told me it is highly impossible for my rear breaks to be finished as the car is on 74000km unless I am using the car to spin and make donuts, which I have no clue how to do.

Secondly I requested a service history and was told by the Mooi Street Branch they cannot see the previous services as…

My years long experience with VW has been the furthest thing from pleasant, in fact, it has the most dissatisfying experience I have ever had. In 2014 I had a car accident in my VW CC, which resulted in me needing to buy a new car.

I made a sudden and not very thought through decision to purchase another VW CC. After signing the papers, the next day I realized that I had made a terrible rushed decision. With the purchase of this new car at the Burlington,NJ dealership they gave me two inferior sets of keys and when I went to the salesman to inquire about getting the proper keys (known as valet keys) he told me that he did everything he could and

that he couldn't offer me anymore help. The salesman told me that if I wanted two "valet" keys it would cost me $500. With that response, I went…

As a loyal vw golf driver. I was very disappointed of the display of cars at the SA Festival of Motoring. You had a racing car that cost 3mil +, with a guy giving us figures that I don't understand.

) that I was not interest in, a toy car set that is way out my age group, but not 1 new golf Gti or type R. Seeing that I drive a 2007 Gti and could be in the market for a new car.

What I can tell you is. I saw beautiful Mercedes and Bmw that got my interest. Please if you going to do something do it properly.

Recently (Feb-2016) bought a new 2015 Tiguan. As part of my purchase deal the dealer (Saint John, N.B. Canada VW) installed an air/rock hood deflector. The deflector blew off on a recent trip and the dealer tells me there is nothing they can do about it as it's essentially a poor design issue (not enough anchor points) and they could order me a new kit but it would probably blow off as well. When I look at Tiguan accessories on the VW site - there is no hood deflector kit listed. Is there such a thing for this vehicle or did the dealer install a kit that wasn't suited for my SUV?

PS: this is my 4th new VW purchased from this same dealer. As a loyal customer, I'd like a straight answer on this issue.

Thank You.

Since the purchasing my Touran (now 2.5 year old) the brakes have intermittently continued to screech, this is in all weather conditions. Each service I have had I have complained to no avail. On the last occasion an engineer was sent to pacify me and the reason given for the screech was that volkwagen use reconstituted steel for the brake discs this means that they rust quicker than normal hence the screech until they are cleared of rust. I have problems on hot sunny days and at times all day.This cannot be right. Having had all new Tourans previously with no problems, I feel that I am being bypassed on this problem. And come March 2017 due to this continued FAULT I will not purchase any VW again .

All my cars have been purchased from Saxon Way, Priory Park West Hessle HU13 9PB

I returned my lease on June 20, 2016 and Volkswagen Credit has been sending me mail indicating my vehicle has not been returned yet and they are continuing to charge me for my lease. It's already been over 2 months since I've returned my vehicle to the same location I leased it from Bay Ridge Volkswagen, and the employee never notified Volkswagen Credit that I returned my vehicle.

I spoke to the manager Jorge who stated she will follow up on this matter and return my call but she never called me back. This was my 2nd lease from Volkswagen but after this experience, it will be my last.

It seems like there are many follow-up calls to get me to lease a car but afterwards I am left on my own.

I have a 2013 Passat SE and so far have had 2 faulty door locking issues. The most recent one was fixed today when they found that the driver's side door lock/latch failed. The technician told me that this issue was prevalent with this make/model/year.

Further, the technician informed me that the new door lock/latch that was installed was an improved by Volkswagen because of this issue. I do not understand why, if it is a common issue, that this repair was not covered under a safety recall.

This is not something the customer should have to pay for when the lock/latch was faulty to begin with.

In 2012 I purchased a VW car in Northern Ireland at a considerable price. As you can imagine I was extremely disappointed to learn that my car was in fact part of the emission scandal. No where on your website can I find any information on how to apply for compensation for the considerable depreciation in value this has resulted in.

In addition this has required me to take a full day off work to have this fixed and also to incur the cost of a 60 mile round trip. I anticipate a reply in 7 days with information on how to apply for compensation or otherwise I will be seeking legal advice.

Under the conditions of sale this car did not turn out to be what I thought I was purchasing.

My vehicle switched off in the middle of the road on the 30th of July. I had it towed to the dealer who advised me then that the clutch plate was damaged. The vehicle is 18 months old and had no signs of the clutch being damaged yet the dealer refused to have this covered under the warranty. I have escalated this to VW head office and two weeks later I am still waiting for feedback. Nobody returns your calls.

No manager is available to escalate to and it seems the dealer and VW support each. I am not allowed to speak to any one senior and Earl Frans will not give me further details. They cant promise me when my vehicle will be sorted. I am not in my third wheel without a car. This is my fifth brand new VW that I have purchased and I now will be escalating this to the complaints line.

I would like to submit a complaint about your agent in Riyadh/ Saudi Arabia "SAMACO". I am an old customer in SAMACO since 2003, There is a problem in my car VWGAL27L38D005586, a VW 2008, which is the " Drive Shift ". I used to maintain my car regularly in the agent's company since I bought it, as well as changing the oil too, which means I have the " Good Will " membership. The piece is available in stock and its original price is 8877 Saudi Riyals. The maintenance gave me 25% off the original price while I should have a special discount according to my Good Will priority.

The new maintenance team is not cooperative at all, specially the manager of the maintenance department. In comparison, I have other German manufactures, Mercedes Benz and BMW, their maintenance department is much more…

have taken delivery of my Vehicle on the 13/07/2016. On the 19th July which is less than a week i am experiencing Major issues with my Vehicle. The EPC light went on as soon as i started vehicle and the car was jerking heavy and miss firing. I contacted the Dealership to tell them and said u should go to the nearest VW dealer which was 1km from me. I managed to get to Dealership and vehicle is now being stripped and head is going to be removed. The vehicle has 3 Year warranty, 50,000km and i'm sitting with this huge problem which i don't even have a Courtesy Vehicle from VW.

Firstly, i am very disappointed in my Purchase of Vehicle above from Weiss Volkswagen-Durban. I have also spoken to Salesman to confirm Vehicle, Condition, Test Drive etc. Then i have no Vehicle to use or VW don't…

Was informed by VW Lindsay Saker that brake linnings needed replacement. Due to the exorbitant fee I declined and decided to resolve through purchasing local and utilizing a local garage at less than half the cost. Was then discovered that the existing linnings still had 80-90% life left.

Time wasted and embarrassed through inconvenience of the up and down and labour that the local guys had endured but could not charge as nothing had to be done.

Lodged complaint with Lindsay saker Alberton, and after following up twice, they decided to revert with apology.

They rule out dishonesty and blame an ex employee which is no longer in the employ....

How many people are they doing this to and what is really happening with the vehicle when going in for a service!?

Are we to scrutinize the…

I have Passat model 2010 with only 52,000 km became out of order suddenly. I was told by ESTC Egyptian Automotive & Trading Co. That the spare part, Mechatronic, is not available and it needs 3 months to fix my car.

This excessive delay to get my car fixed is unheard of. Please do something in this regard. My car will towed on Friday to service center in Aborawash Egypt.

I purchased a brand new Vw Jetta 2014 model. The salesman was fantastic. He gave me a fantastic price and assured me that I'll fall in love with the car as time goes by. Well what a load of crap that was. A day after my purchase I noticed the price he gave me was the price they were selling the vehicle for. I've had the car for less than 2 years and the car is constantly in the shop. The lining on the roof come completely off. The seat belts in the back did not work. This was suppose to be a BRAND NEW CAR. I've always kept the service on time, keep in mind it cost $485 each time.

Now it needs a new fuel pump that is gonna take 2 weeks to get the parts. I'm left with no car and its school holidays. The shop won't supply a loan car as they are all taken. That just goes to show how shady…

VW as a company does not back up their cars. I have an extensive list of many makes and models that were complete disasters. The main issue I have is with VW service. They mask problems until they become serious and the warranty is expired.

Then, they try to sell you a new car or rake in on the service bills they charge you. Most recently, J. Bertolet VW in Orwigsburg, PA sold my 16 year old daughter a car that was overdue for an oil change, they never even looked at the vehicle before it was driven off the lot and

as a result within 43 miles driven, the oil indicator light began blinking and the car was out of oil. Upon inspection by an independent certified mechanic, there was nothing but burnt oil on the dipstick along with metal shavings.

There is serious damage to the car now and…

I have heard so much from the news and from numerous lawyers letters to sue Volkswagen. I have no desire to sue anyone, I want a car that works and doesn't break down (apart) when I'm using the vehicle. I have my 2012 TDI Jetta wagon in the dealership because the trunk latch broke. I don't slam the doors and feel that the latch should last longer than 3-1/2 years. All my other Volkswagen's lasted longer than this 2012 model has. I was told by the service department that other people have been in with broken trunk latches.

They had to do a diagnostic to find out that it was just the latch. Now they have to contact the warranty place to see if the latch is covered under my warranty. My car has been in the shop for 2 days now and they have to keep it until tomorrow just to see if the…

I have a complaint as my car ( SEAT IBIZA 2013 - Body # 133345 / Motor# 184719 ) breakdown since 29 March 2016 and held at your center in Egypt Abu Rawash office since over 3 months. No positive action to solve my car problem during last 3 months.

The gear box was stopped suddenly and your agent in Egypt promised to solve this problem to change it during one month. But nothing happened and I rented a car during last 3 months.

I've moved from Virginia to Pennsylvania a year ago I have yet to receive anything on the emission system stating what I need to do please let me know what I have to do in order to get this fixed. I have received several letters from lawyers wanting to help but I wanted to go through Volkswagen first.

I bought a Volkswagen Jetta in 2012 and i never had a problem till last month. I had an accident and wasn't that worst or big but all my air bags are out. VW corporte wants to cancel my car.

I bought my 2011 Touareg from the dealer in Beirut and the guarantee ended in April 2016. 3 weeks ago I was driving with my family and I heard a noise in the front of the car. I called the road service and they adviced to take it to the service center. After 10 days in the service center they came back to me to say that they should open the engine to know what was going on. After that, they came back to me saying that the Touareg engine needs to be changed which was a big shock for me. (knowing that is was the second touareg I own). Today I received a call from the dealer saying that VW will cover 50% of the cost of changing the engine and I will have to pay more than USD 7,000, (knowing that I’m still paying the installments of the car).

The situation is really shocking, how the biggest…

I am an owner of Polo Vivo Vin --AAVZZZ65ZEU029732, bought the car in February 2015. With the purchase price I included a product that will ensure the car is serviced for up to 120 000Km as it is used by my daughter who is a candidate attorney. The product cost me about R15 000. When I took the car for 30 000Km service, I was told that the front break-pads are at 30% and I must pay R1700 to replace them. I went To Lindsaysaker Kempton Park to complain about the warranty product they sold to me when I bought the car.

They told the product that I bought was not suitable for my situation and the gentleman who sold it to me did not explain it to me. They promised to cancel the product with immediate effect (6 May 2016) and apply to you for a refund. I was contacted by Fiola of Lindsaysaker…

On the 13th of May my wife had a battery failure on our golf 7 tdi bluemotion. That morning she had no problem to start the car on her way to the grocery store. Suddenly on her way back from the grocery store she had a problem to start the car. On the screen appeared a warning which said battery low! We arranged for jumper cables just to get our car safely to our home. I immediately phoned Volkswagen Hatfield, our dealership, to find out when the battery's warranty is expiring. With my luck Ryno from Hatfield informed me that the expiry on the battery is 2016/05/14. I also spoke to Vincent that is in charge of warranties at Volkswagen Hatfield. We immediately arranged a job card where a new battery will be replaced under warranty.

I live in Piet Retief and had to take off the weekend to…

I drive a Polo Vivo Maxx which was due for its 2nd service (45000km). I made the booking in Kimberley for Friday and thought it was actually quite convenient as there was a noise whenever I turn the steering wheel. I was in no rush to get my car back because it was the weekend and due to the amount of traveling that I do for work during the week, I prefer to not leave my house if I can help it. I received a call at 17:10 to say that my car my car would be done at 17:30. I arrived at VW around 17:40 and and only left there around 9pm as my car wasn't even close to done when I arrived at 17:40. It was raining so I was promised that I could bring it back on the Monday for a wash.

When I drove my car again on the Sunday, I quickly noticed that it was pulling drastically to the left and had a…

I have a 2013 Volkswagen Jetta Sportwagen. Since day one I have noticed that my power supply cords for my devices do not fit properly into the car's 2 auxiliary power outlets. When cord was plugged into the outlet the cord connector stem would "pop out" slightly which made me believe that there was not proper connection.

This happened with every device that was plugged into these outlets. This did not pose an issue until about 8 months ago. Within the last 8 months the car has blown 4+ fuses to the car auxiliary power outlets. I use only one device power cord at a time.

I mainly use my portable dual dvd player and my cell phone in the front power outlet. The power cord supplies power to both dvd units simultaneously. I have been using the dvd player for more than 1 year with no issues.…

I went to a vw dealer in Devon pa and had the worse experience ever they tried to scam me out of thousands of dollars for maintenance repair the dealer wanted to charge me 2000$ for a power steering leak that my car had that im confident they messed up the last time I was there they said my car needed a new rack and pinion I fixe the car with 90$ this dealer is scamming people on maintenance repairs

sir, I'm having over heating problem with my gulf 3 and my exiusting black smoking please help me out

Volkswagen is taking their time trying to come up with a solution that does not exist to this Takata Air Bag situation. While they are worried about money, people's lives are at risk. It has been 90 days since the reporting of this defected air bag and I will not stand for the unprofessionalism.

The numbers will continue to climb as they continue to prolong the agony. I want my car replaced, or reimburse me for this death trap. I'll be initiating a law suit against Volkswagen if I have not been contacted about my concerns.

brought my car in for warranty work on the paint ( fender and hood). got the car back 7 days later and picked up the car in the condition that i DID NOT drop it off. 1: hear a big hissing sound everytime i hit the gas.

2: car bogs once it hits 3k rpm 3: boost barely reaches 5 psi (suppose to hit 12-15 psi) contacted service mamager and basically told me its not their problem but hes more than happy for me to bring in the car so they can look at it for a CHARGE!!!!

why do i have to pay for something they messed up? DO NOT BRING YOUR CAR THERE FOR SERVICE! my next call is going to be to BBB and State attorneys office.

We have a 2012 Volswagen Prius which has about 80,000 Km on it. We live in Gurgaon, India. A couple of weeks or a month ago, the gear stopped changing - could only be driven in 1st. Our driver took it to the local dealer - Frontier AutomWorld in Gurgaon. They photographed & sent out computerized reports to various dealers in India & then finally to Germany. We were without a car for almost a week Nothing was wrong, apparently.

However, the same thing happened yesterday. Once again, we will be subject to the same procedure & be without a. Car from anywhere one day to 3 weeks - as was told to him yesterday. Never heard of reports being sent overseas. I have lived in the US for 35 years - never heard. You shd be providing Comprehensive, qualified Customer Care within the country you sell…

I am waiting for 6 days for my car to be repaired. I am phoning no one is attending to me. They take my cell no. and say will call back but they dont. I have not been given a company courtesy car whilst im paying my full instalment without a car.

I went to camelback Volkswagen on 3-6-2016 to finance a vehicle, at the time is signing I was told by Alex Perkins the car wasn't financed yet. I then explained to Mrs Perkins that I wasn't comfortable taking the vehicle, and would leave it until the finance was completely done!

Mrs Perkins assured me that it would be done within three days! Mrs Perkins did not contact me again until the 18th of March asking for more documents from my bankruptcy which I provided, on 3-1-2016 I was driving the car on the US-60 and

a truck dropped glass onto the vehicle I took the vehicle to be fixed when the vehicle was finished with the repairs Alex Perkins contacted ABC Nissan where the car was being repaired, and told them they had to pick the car up , to look at something on it! This was on 4-13-2016…

I took my VW Polo in for a service to Barons PMB on the 18 March 2016. During my booking, i requested for a female service adviser since I did not want to deal with a male. I was appointed a female adviser. It was the vehicles first service and I also wanted the tires balanced, aligned and rotated. Upon arrival at the garage, my service advisor was top busy to assist me and as a result another lady helped me. I noticed on the job card it did not state anything about the alignment, rotation and balancing so I further informed the lady helping me.

When I got home, I phoned my service advisor to remind her to have the tires rotated etc. At 9 am the service advisor phoned and told me that the vehicle was ready for collection and I then asked her if the tires have been rotated etc. And she…

In May 2015 I took ownership of a 2013 Polo GTI which I purchased at Culemborg VW in Cape Town, with the car having approx. 35 000km. Unfortunately, the car has had many factory issues since then which I have been struggling with over the past few months.

Just a month after my purchase of this vehicle, I had a power steering issue where the power steering pump needed to be replaced, as there was no power steering. Unfortunately, I then had to drive with this vehicle for almost 2 weeks before the car could be seen to for power steering pump to be replaced.

The reason was due to N1 City refusing to assist with swopping it out under warranty, and I was told to take the car back to where I bought the car. I then returned the car to Culemborg who then had the car for almost 3 weeks, as there…

My vehicle Vw polo Blue Motion was taken to Vw Pine Street in Durban on the 22/03/16 last week Tuesday. I was told that the only booking available was the Thursday the 24/03/16 so I left my vehicle there as it needed repairs with the clutch. When I followed up on the following Tuesday due to the long weekend being easter I was told by my service adviser that there was a waiting time to get in the part. When I followed up on Wednesday I was told that the part was still not there , I was very cross and told my service adviser that I need the car by tomorrow as it is almost a week with you'll now.

So the next day being Thursday I called around midday to follow up and was told that I can come in by 1 7h00 to pick my car as it would be ready. So at 16h 30 i Called to check and was told to come…

I have a 2009 beetle convertible and 2 windows do not go up or down. I understand this is a big problem with a beetle. I want the windows fixed. I already had one fixed before the warranty was up.

I only have 45,000 miles on my car. Will VW fix this problem? If not I am prepared for a class action suit. There are thousands of complaints from owners.

I went to the dealership service center for an oil change. I was informed my front boots were bad and needed replaced and that my tires had dry rot. I agreed to have these things replaced. After this was completed, they called and told me my wheel bearing broke during the process.

They made me pay for the new left front bearing. Three months later my left front axle needs replaced (very loud). They told me the part would be $600. I took it to a recommended service center where the total cost is less than $400.

These people cannot figure out what the dealership service center did; the best they can conclude is that it was a misdiagnosis.

I love my VW Polo Playa (1600) 2001 model and have had it for over 10 years now. However, I am a nervous wreck when I need to drive in rainy weather. The car totally shuts down when it gets wet or when I drive in just a little bit of water on the road. The result is that I cause a major traffic jam and people yell at me and show me ugly signs due to my car blocking traffic. It causes me lots of stress and at that moment, I can't do anything about the problem. I just have to wait quit some time for some part/parts to get dry before I can attempt to start the car again.

I am a single Mom and it causes lots of stress for my kids as well. I can't carry on struggling like this and need the problem to be resolved. I believe and trust you as my favourite car brand can give me a solution to my…

2010 I purchased Jetta diesel 36,000 miles my radio went out, then 80,000 miles hallmark told me it was time for timing belt then at 120,000 hallmark cool springs in Tennessee said you need timing belt two weeks later air compressor goes out. Now my vehicle want pass emission inspection I have spent over two thousand dollars trying to get it to pass I have not been able to drive it since December 2015 due to not pass inspection.

I have not filed a lawsuit because I believe in your company and ya'll will do what is right. If someone could help me with this problem and replace this vehicle .

Dealership in Jackson,Ms has convinced me to sell my Eois. They do not even know their product line. Had to ask me what Brand an Eois fell under. Called to get a service appointment: Took over half a day to get appointment.

Then they ordered the wrong part: then they placed the part on incorrectly: It took 3 months to fix problem. Now 2 months later, has another issue. It appears to take several more hours to get an appointment. Can not even get a manager to come to the phone.

Poor girl who answer the phone is clueless. BBB complaint to also be filed.