Waffle House

I went to Waffle House #46 this morning around 1040-11:30am with my three year old great niece! Her choice. I don’t think there was any music on when we came in. After about 15-20 minutes a waitress comes around the counter & either plugged the jukebox in or put money in it I couldn’t see.

The music came on & I realized I didn’t like it. I figured 1song I can make it thru. Then there was another song & several more. The customers that were there were all around my age(60) or older. The music was hard rock, heavy metal or head banging.

This is what my kids listened to when they were young. My anxiety started to kick in so I ask a waitress if it could be turned off. (NOPE) was her answer & she walked off. We had to leave without finishing our food because I was starting to panic!

I ask…

My wife was dry and poached . My grits was standing up to suck with the straw and you can count the grains in them I only received one teaspoon of them my sausage was dry and hard. m. m.

and the phone is still going straight to voicemail

Where do I begin?

First of all they never answer the phone for to go orders and I think that Waffle House is almost known more for to go orders but yet they seem to thinks since Covid. It’s not important. To make things worse.

They finally have it where you can order on the Internet and some stores only take a to go order that way. The only thing I want from Waffle House is a omelette yet somehow it’s not on the menu .

Probably for the past 10 years once a week, I get a fiesta omelette with hashbrowns, scatter, covered and smothered. So they’ve gotten that money from me for times a month and yet it’s not important to them to answer their phone and apparently not put a omelette on the menu.

If it’s no longer important to Waffle House to put Togo orders as a priority even though it was…

Poor service, waitress wearing ear buds didn’t hear additional request, toilet in female restroom didn’t flush, same as previous visit, reported toilet issue to staff on both visits and told “well sometimes it doesn’t work. Counters a hot mess.

My resent experience at the Waffle House located at 201 Fairview Road Ellenwood, Georgia, 30294 was very unpleasant. The entire staff has been instructed to ignore customers standing in line to place to-go orders. I stood in line for fifteen minutes waiting to place a to go order.

I was told there would be a wait. Another customer, a man came in and stood in line behind me. He too wanted to place a to-go order as well. We stood there and watched as table after table emptied and filled up again.

I stood there another 10 minutes and was still ignored. People came and went and were greeted and served, but no one took my order. The man in line behind me, his wife had gotten out of the car and came inside.

” And one of the…

The cook a young black guy was racist a customer said they not taking anymore orders i say 3times yaw not taking orders finally the young black waitress says no I say do you know what time you will be she said no I don’t know when we will I walk out a black couple walks in and immediately starts ordering they seen me looking and they started laughing I fail to see the humor no one black or white deserves to be treated this way it makes me mad and

it’s hurtful to know that people would do this in a well known place this happened on 2/26/23 3:49 am store 1209 Richmond Virginia

WAFFLE HOUSE ON FINANCIAL PLAZA NEVER ANSWERS THEIR PHONE! Maybe yall need a whole need staff!!

Im in waffle House in Clinton SC this grill operator is very nasty to many tattoos he told us he isn't going to cook an omelet and talk sh*** I work for waffle House when omelet machine not worker flat grill no excuses losses company money customers always right

On February 21, 2023. I have made a visit to your restaurant on Phillips drive here in Jonesboro Arkansas, and Was one other customer being served at the time, their was medium darkand around her late 50s maybe middle 50#, a woman who was the cook, with kinda thick eyeglasses I had informed her that I as ready to order, well she stated that young lady who was the only waitress there was outside in a vehicle along with about 3 young black men, Is went outside and

approached the vehicle and asked her if she would please take my order, she told me to wait a few minutes and then she then came back into the restaurant and served me. I never spoke to her and didn't even leave her a tip,this is all ridiculous!!!!

She is not responsible nor equipped for such job!!!!!!

I went to the waffle house on hwy 41(Chattanooga road) in Dalton GA, my server was Ansley, and the girl that took our money was Tasha, the service was absolutely awful, after we got out food Ansley ignored us until my sister got up and asked for the ticket then she started mocking us, and rudely handed it to me, and then when we paid Tasha was rude and mocked us as we paid, and then they both mocked us after we walked away. I do not recommend going to this location until you enjoy terrible service

m on 2-22-23 for coffee and ordered the all star breakfast. Literally could not eat anything on the plate. The grits looked and tasted like dirty dishwater had been mixed into them. The waffle tasted like the batter was sour and it was cold.

The toast was cold and unappetizing and the sausage patty tasted awful, took one bite and gave up. Coffee was stale. Not one single thing was worth stopping in for. I expected a decent greasy spoon typical Waffle House meal.

I got something that a health inspector would try to shut this place down over.

I was so insulted and embarrassed by one of ur Super Star employees this morning. My three coworkers and I came in bout 6:45am as we often do. There was a lady and a guy sitting eating at the counter.

We were denied dine in service. We came in and the guys ordered their food. I didnt say anything to her but only to my guys. I didnt order any food because of the vibe I felt. I had brought mine because i knew she Could be on some childish unprofessional behavior.

Just didnt trust her behavior with my food so i inconveniently brought something. While waiting for the guys order i had run to the restroom and came out. IMMEDIATELY when i came out the gentleman at the counter was leaving and asked me what i had done.

I didnt understand at the time but it was because while i was in the bathroom…

The store located Denbigh Blvd in Newport News is a filthy degrace. Trash on floor, dirty windows (in and out), walls with splattered food, etc. Current manager is NOT doing her job. We are regulars and and the place has gone down hill badly since Scott left. HELP!!!

She verbally atacked, my sweet handicaped husband, today. We, My sweet man, my sister and myself, while using a cane, to help me walk, entered the waffle house, for a late breakfast. My sister was pushing my husband, in his wheelchair!

I saw, no signs, stateing , NO WHEEL CHAIRS ALLOWED! After helping my husband out of the wheel chair, my sister and I helped him into a booth. My sister placed the wheelchair, out of not only our way, but everyone else"s way.

And we started to sit down, alongside of my man. But our table was so unclean, As was the entire place. I asked a young waitress to please clean our table. She, was not happy, to do so, Next, she asked me to move our wheelchair, I could not see her reasoning. But was extremly hungry.

So I kept quite , and moved the wheelchair, across…

I was visiting family in Lancaster, SC on February 17, 2023 and waited at the counter for over 20 minutes before the waitress even acknowledged me and used her words to say where I was sitting was not her side of the counter? At this point I was angry and left. The correct way for this to have been handled would’ve been for the manager to take my order since staff at this Waffle House seem to be overwhelmed!

The WORST experience tonight (2-19-23) just before midnight, maybe 11:45 pm when I arrived. I'm gonna tell it like it happen. I thought I was going to have a pleasant experience because the first time I went there was during the day and the service was friendly.

Tonight the moment you walked in the door the waitress had an attitude. There was only one waitress and I didn't get her name. She was African American, on the younger side, with some big fake lashes, and I believe a blue head wrap or something on her head.

So as I was saying It was a little before midnight and one man was eating at the bar area and there was two men sitting at a booth. I went to sit at the booth as I like room to eat and be comfortable .

The waitress was like oh no booth are for two or more she said she likes…

We went to the Waffle House in Florence,MA on yesterday 2/18/2023. Well it started out ok until the waitress got my order wrong. Then I noticed one of the other waitress come in from the outside with a puppy on her shoulder.

Then they started playing with the puppy in the store. He was walking behind the cook area. I WILL NEVER GO BACK TO THAT LOCATION!!!!! That was absolutely nasty because they were playing with this puppy and serving food.

Several customers came in after we did, but their order was taken and ours wasn't. A server never spoke to us, so we got up and left. This happened on Morgan Road Bessemer Alabama.

Very poor service the restaurant was extremely nasty there were eight employees working that night every table in there was full nobody was cleaning up nobody was sweeping the floor they were sitting around behind the counter from behind the counter on the cell phone there were I believe three people sitting at the bar the table was so jumped up that security start cleaning off one of the tables itself and they watched him clean up and I think somebody may have cleaned off one other table that this white couple came in to say that and

I was there 10 minutes before they even arrived they came in after me put in their order got their food sit at the table finish eating it completely before I even got my food and I had just the basics grits eggs sausage toast wife I had the All-Star…

On 14 Feb 2023 around 10:47am I placed my order and heard an employee being rude to a customer after he told her he had placed his order and had been waiting for an hour; she said to him “I will give your money back and you can just leave.

I said that is rude for her to take that attitude and she then said to me I will cancel yours too if you don’t like what I said and you can leave too; I asked her what was her name she spelled it out and gave me her employee number and walked over to the counter where I was standing and stared me in the face, at that point two other customers said they refuse to purchase their order with her nasty attitude so they canceled their order.

If you check the time and date you will see where orders were canceled because of your employee by the name of…

I’ve visited two stores in Houston area in lthe last month. Today in Cypress Tx. Sat at bar. Customer to employee ratio was at least one to one. After 10 min and NEVER being recognized I left. I was the only customer sitting at bar. The other location.

I went in Sat morning at 5:00 not a customer in the place yet not one clean spot to sit. Several Dominos pizza boxes on counter. Waffle House used to be my go to.. not any more. So if the store aren’t performing seems nobody cares.

I tried to call in an order, but a recording came on saying they were busy and not accepting call in orders, when I arrived at the Lithia Springs Waffle House around 11:45 pm there were no customers and an employee came out of the car as I was walking in to take my order, I ordered my family a late night supper and carried it home, the food was terrible, I usually love Waffle House cheeseburger, but

it was burnt and for some reason the bun was burnt. My wife ordered Omelette plate and she couldn’t eat it either. Don’t know what is going on but there needs to be some improvement made.

Arrived at aWaffle House at 3010 Russell Parkway, Warner Robins Ga. 31088. I pulled in parking space and could see the employees just goofing off, all tables and booths were dirty, except two booths that were occupied. Employees kept looking at us with disgusted looks on their faces, like they didn’t want us there.

Not one of the employees moved and inch for a good 10-15 minutes before they decided to clear a table. Employees were hugging and kissing all over each other. I’m sure if the health department were to walk in at that moment, the store would get closed down.

It’s absolutely ridiculous and my husband and I are disgusted by such nonsense at an eating establishment at 1:15 in the morning. Todays date is 02/18/2023. Please review your video cameras and verify this information.…

Food and service is great. Why corporate decide to do away with salsa? Stupid move

Ordered cheese and egg breakfast no cheese. So they put eggs back in skillet and thru cheese on them. They were nasty. Then began to eat them and found hair in my eggs Very poor service not sanitary at all.

this took place at the waffle house in raceland louisiana. on february 16, 2023. it is my sisters birthday today. and before we headed to school i took her to breakfast for her birthday. we had to be at school for 7:15.

we got at the waffle house around 5:50. we were not asked drink orders until around 6:10. as there were 2 other people in there who weren’t taken care of until 20 minutes later. the server who was there (troy) stared at us for 20 minutes before the server came in and started taking care of us and the two other people there.

troy maybe had 3 tables. but was complaining how he was so busy and couldn’t take care of the tables. after his table was waiting 30 minutes for the food one of the people at the table didn’t receive their food.

then troy proceeds to start complaining…

this is the second time in two weeks I've tried to get food from there there won't be a 3rd time !!!

Waffle House in Loctus Geove.. both times I ordered food. I asked for cheese grits and paid for it and nooooo cheese.

Horrible service was told could not order carry out due to manage saying they had to much to clean that is not how a 24 hour restaurant is ran I could have a waffle and grits paid with 100 bill which intenedes to spend my grits and waffke came home as grits only refund my money and replace the order I intenedee to buy 5023905272 Lindsey

I was eating at waffle houses on Wilma Rudolph Blvd. And in booth 3 a Rocha/bugs was on the my table and on the floor and I say something a few times when I come in there and the manager doesn’t do noting at all.

Also on top on the the manager talk out on the way with the girls there. Just not doing the thing a manager needs to do.

i will never go back to any of your restraunts again you have lost my bussiness as long as you all are up and running and continue to allow your workers to serve the public in a rude mannor thank you for your time and understanding this is not allowed SSGT RETIRED RUSSELL J TODD 817 617-1688

my husband and I visited store #1711 2/11/23 at 8:20pm. We placed our order and the server went to the cook/managers door because he wasn't on the floor. the cook opened the door and cursed the server out. He used the F word and the GD word and came out of the office.

My husband, when the door opened said "I think someone needs an attitude adjustment". The cook then walked to the area in the back and pulled his apron off and threw it on the counter. He then came out (without an apron and started cooking our food).

I'm in the food industry and I know that is not allowed. He wasn't happy and moved the frying pans around loudly. Another server came to our booth and apologized for the cook stating "he was just in a bad mood because he didn't get done what he wanted to accomplish during their…

Got seat told the staff it’s my birthday I had a coupon for a waffle she said so rude you have to print screaming and hollering I told the little girl customer service is right, they didn’t ask if we want water or anything to drink and the manager says he would take care of it but nothing happened

,are you serious you just told me I come in here all the time and I get the same thing all the time so I don't understand the confusion and she's very racist so I will be at number 25 on Virginia Avenue in Atlanta Georgia tomorrow and I promise you I'm not the only one that is complaining on her you have to do better on the people that you hire because they are rude they are racist and

they are black you're going to lose customers you going to lose some good customers because it's right next to the airport and all cultures come to those waffle houses by the airport this is ridiculous I worked at the Waffle House for 7 years in my high school days and I love the Waffle House I love working there and I love eating there but I have evolved in my career I work for Delta but I still eat there…

Worker was very nasty towards me and management didn’t say a word to her I need to explain details to much to write after it was done she was wrong about my charges more to explain please return my call at 513 258 9590

Worker was very nasty towards me and management didn’t say a word to her I need to explain details to much to write after it was done she was wrong about my charges more to explain please return my call at 513 258 9590

Dear sir or ma’am,

I am a 30 year military veteran who has been traveling to the Waffle House in Marshall, Texas. For the past 20 years I have watched the one employee named Becky discriminate against black and Mexican customers. I’m quite frankly disgusted and applauded that is allowed to happen in this day an age. A reply in this matter and how it’s going to be resolved would be greatly appreciated.

Literally drove to establishment to go in to make to go order, only to be told they were too busy to take my order. If I could have called before going, which is definitely out of the question, I wouldn’t have waisted gas going there.

Y’all just need to freaking close down. Not everyone wants to come in there and sit. This had me fuming. What a way to have a business. Horrible and rude.

I was at your place of business in Rockingham NC on US 1. You have a very unpleasant young woman (I believe the coworker called her China) that works there with what seem to have a disgusting habit of spitting in the food she serves to people I will assume she seems to have issue with.

If I send back a plate that is done wrong I do not expect to have bodily fluids dumped in my girlfriends food as if it was our fault she could remember what was ordered and how we wanted it prepared. I am unsure if your manager approves of such a thing but in the age of covid spitting in food is a biological assault.

Fortunately I saw what happened so we didn't eat any and informed the assistant manager on duty who seemed not to care. And we were dismissed. I am sure about one thing a lawsuit is easily…

onthe to find every table dirty and employees playimg around and do nothing also have taken my 10 yr old daughter in for her wanting to leave due to the cook playing rap music loudly and singing using very vurgel words this place needs management of some kind or im sure sales will go down the toilet its a shame as new as this store is ti be this bad

The ladies bathroom door has been broken.atleast three weeks With no one seems like they trying to get it fixed even a temporary fix with a slide bolt To lock it my name, Nathan Sullivan 843-696-5880

No complaints...I just left your establishment on Cleveland Ave sw canton ohio....they wer short staffed but extremely efficient....2-5-23...at 7pm...I don't recall the staffs name...but I left a great tip.....and a great review.....

I tried calling in my order on my way there this morning bc I was on my way to work. Of course nobody answered the phone. When I get there and see 7 workers in the building behind the line and only 5 guest in the building I got confused.

I sat at the bar waiting to place my order. 6 minutes went by and no one had even looked my direction yet. Keep in mind there are 7 employees behind the line, no food being cooked and all 5 guest in the building are already eating.

I decided to call the store from the bar, no body blinked an eye about that phone. I was in the building for 17 minutes before I decided to leave. Worst customer service I have ever experienced. I will never visit that location again.

Nasty looking staff, dirty building and everyone there is lazy as fuck. Highly pissed off…

There was a hair in granddaughters sandwich. Waitress replied; it happens!!! Then to top it off she took my senior meal off ticket, but not granddaughters meal. Sick and disgusting plus they were very, very rude like we should of ignored the whole situation.

I will never, ever step foot in that place again. I will be contacting the health department also.

Waffle House had half of the restaurant blocked off. Two people were sitting down eating while the staff was making everybody else take out only. The Manager was sitting on her butt with all the other tables filthy. The cook was cooking and serving.

Once again the manager (female) was sitting on her ass. This was at 1:10 am on 2/5/23 at Waffle House 820

I placed an order online to the waffle house on powerline road 33309 and it was stated it would be ready for pickup at 11:47am. I arrived and was told it wasn't ready yet. I stood and waited until 1:13pm when they finally checked again only to find out my order had been sitting there the entire time.

When I received it, it was cold and my drinks were warm. Then to top it off, she actually said have a nice day with an attitude, not I apologize, offer to remake my food or anything. I'm pissed because I didn't pay to receive cold food!

West 75th Street Location Shawnee, KS Very, very rude. I expect to be called to discuss. 816-225-1050 Daniel Wright

, light skinned, black male, with the beard, bridgeton, mo location, this employee making racial comments, in front of guest and employees. This should not be tolerated by The waffle House corporation and real highly recommending that this employee be removed from this location.

We have been frequenting this location for several years and I am tired Church comes here often we will ceased to do business, at this location until this matter is corrected. Address 12701 St Charles Rock road bridgeton Missouri. Feel free to contact me at 870-340-1125, for further information related to this incident.

Location bridgeton Missouri, 12701 St Charles Rock road. As regular customers, my organization frequent dislocation on a regular basis. This new employee black male light skinned with the beard, was overheard making racial slurs towards customers, I have never experienced this problem before, and we frequent this location 2 to 3 times a week by the groups.

This will not be tolerated and we will plan a protest at this location if this particular employee is not removed from this location. He works the night shift. m. this complaint. I have never known The waffle House to have employees clearly demonstrating racism.

And this should be made public that the waffle House will tolerate such ignorance, within their establishment towards their customers, and in the presence of customers, as well…

I had, the order in at waffle house for us steak dinner and two hashbrowns in Texas toast pancake and lemonade. When I get there to pay my lawyer wasn’t ready I was still waiting on a pancake to be cooked.

So I paid with my husband’s cash app card on the cash app card it will beDevin Washington. This was approximately 12:45 February 4. , Louisville, KY. I paid for the food with a card and asked me to send my signature I signed it and waited on my pancake to get done when I get done with that you put my stuff in a bag it’s only get receipt was in the bag when I got to the car to open my food I felt a hair on my food and

I Notice that the lady forget my lemonade. I went back in to get my lemonade and to tell the that My food had a hair in it and she forgot my drink she told me that I went…