Walgreens

One of the pharmacy techs is rude and not friendly at all

Greetings my name is Lourdes Ojeda DOB 8/22/1966 if you want to check my Patient Profile. I went today 3/25/23 at 0900 am to Walgreens pharmacy near my house in Homestead Waterstone Plaza because my previous Walgreens Pharmacy in Palmetto Plaza, Hialeah Fl where my control Med was always dispense for years closed in March 22nd. 5mg with Tylenol 325mg.

I said ok if you don’t have it could you order it and I will come on the week to check if arrived and can be ready for me. He stated No we don’t order control meds and we don’t take new patients.

I take this pain Med for many years and always Walgreens pharmacy in Palmetto Plaza Hialeah Fl get it ready or if they don’t have it they ordered it but this Pharmacist can’t deal with patients not Professional at all not even check your Profile…

Walgreens corner of Rinconada and Northrise Drive in Las Cruces, NM has got to be the worst Walgreens in our area. Multiple times I have called in refills and never notified of required Asthma medication out of stock. Not a call, text or email. I call all i get is it should be here and a day. When I call that day, they have run out or never received order OR... the pharmacy has a closed sign rest reads closed due to staff shortage. Seriously.... thats like a hospital pharmacy being closed. Its a real inconvenience especially since most scripts are sent electronically. Not like you can take a paper script to another pharmacy.

Today same thing happened AGAIN. I had it ask if another Walgreens had what I needed and was told to call and ask.

I work in Healthcare. If I had said or done any of…

My local Walgreens is closed, most of the time, because no one shows up for work. When it does open, the line is actually 20 people deep! Recently, I've been trying a Walgreens which is a lot further away. Getting a prescription was really quick, for a while, but now it can take 4 or 5 days to get something filled.

I'm also extremely upset that sometimes when I call my local store, I get the toll-free customer service line instead! If I'm calling my store, because I need to speak to my pharmacist, don't send my call to someone else!

I've been using Walgreens for about 20 years and now I'm pretty much done with them!

Multiple instances if prrscriptions not filled correctly, doctors not contacted for refills, refills not synchronized despite multiple requests and a pgone call from Wlagreens offering sync as a 'new service-. Long lines in store, drive through, and on the phone. The worst service I have experienced anywhere.

Walgreens store #9978, at 6570 Lone Tree Way, Brentwood, Ca 94513 has a horrible, absolutely despicable pharmacy. Every time we need to pickup a prescription, the wait time is exceptionally long. Today 3/23/23, we waited in the drive through for approximately 40 minutes, only to be told my wife can’t pick up her prescription, because it is a new heart medication for her.

We were told the pharmacist has a block on it, because it was a new medication. The pharmacy tech said we could come inside and wait for the pharmacist to come back from break. If it’s not one thing, it’s another with this pharmacy.

Nothing is ever smooth, and straight forward when dealing with this location. If the can’t manage, and staff the pharmacy properly, they should just shut it down. There are dozens of bad…

This pharmacy is a joke! There is poor management and very poor staff training. I have double insurance coverage and every time in the last ) months that I’ve picked up prescriptions I have had to wait for no less than 30 minutes in a line to then

get to the counter and be set aside while they re-run the prescriptions through the secondary insurance on file. Every single time this happens. Every single time we end up needing to tell the staff we have 2 insurances and they’re both in the system.

I have filled elsewhere with no issues. We have previously enjoyed Walgreen’s service, but waiting and hour for prescriptions to be billed correctly after they’ve been filled is ridiculous customer service. This pharmacy needs a serious overhaul of competent staff to manage this pharmacy.

I came to fill a prescription, the woman looked it up and I said I would wait as I needed it. She said it shouldn't be long. I walked around the store for an hour!! I went back to the counter where the same woman asked if I needed help.

I told her I was waiting for my prescription and she said she had no idea. I reiterated that I had told her I would wait. She said she didn't remember and then put my prescription through to be filled. So I'm still waiting.

This is the absolute worst person I have ever encountered in my YEARS of coming to Walgreens!

Hello, I've contacted Customer Service @ the Corporate Office regarding Lost Rewards. As they say I got credited last Feb 2022 and they can only do 1 Credit. As I explained that I received "NO NOTICE" of my rewards expiring No Text, No Email they say there's nothing they can do.

Come to find out they didn't even have my correct email that I've had for about 8yrs or more. Still Nothing, They Don't Care. So here I am with this complaint as I lost last month $17+ Change. Please Help!!

Thank You, Charles Alexander 714-425-5418

, March 22 security is no good work in there she yells at everyone in line saying they would have to leaveBefore she even asked questions very rude and I professional what can be done about the staff there this is a ongoing situation something needs to be done if you can can you contact me check your surveillance camera and you will see

The memebers of Walgreens workers made me feel as though I wasn't welcome there and were so judgemental that I almost cried in there. I lost my 50 dollars in the store and I asked an associate if anyone turned in the money and they were like yeah sure you dropped your money as if i could really hae 50 dollars ad then

when I asked for her name so i could call customer service on her she refused to give me her name or the number to actually call. THey aer horrible there. I will never go to walgreens again and am making sure no one I know goes there either

03-20-23:. I came in at 3:00pm to have my shingles vaccine and agent rejecting me since ( the sign stated shingles vaccine available walk in welcome). He was saying come back tomorrow in between 3-5 we will do it for you.

03-21-23: Came back within time frame per agent suggestion for the shot agent told me to wait 30-45 minutes. Not sure they would do when hit 45 minutes waiting. They also suggest to make an appointment. 03-22-23:. I came back for an appointment at 3:30pm even though I saw three in the back but they ignored assisting me. s.

since my clinic from physical exams send me to this location. I felt like they don't want to do it and send me away. -. I am very disappointed with the service from Walgreens Pharmacy on highland Renton. I share this with you people should be…

I have been trying to resolve issues with REPEATED refill problems each month with our prescriptions at Walgreens at Poplar Tent in Concord, NC 28027.. I have currently been on HOLD for over 1 hour and the line cut off. Called BACK and on HOLD again for another hour and 5 minutes and counting. This Walgreens is poorly ran and has TERRIBLE customer service. THIS use to be top notch. I will be moving ALL our prescriptions from Walgreens on Poplar Tent in Concord, NC 28027 ASAP to another pharmacy that can answer customers questions and not mess up monthly refills EACH month!!!

This pharmacy was not like this until the past year! It is truly nothing but a complete hassle to refill regular monthly prescriptions with TERRIBLE service!!

This complain is for a specific Walgreen store , the one 1845 Alton Road .

First of all they made me come 4 times over a a 10 days window to get one of my Estrogel prescription, each time saying it was a problem like : they do not want to honor the discount, or that it was not approved ? By ?

I stated from the beginning that i will pay for it , or that the pharmacist of the other shift forgot to order it …. Anyway i got the meds from another pharmacy in one day ! And guess what , the pharmacy on 1845 Alton called me 2 weeks later to inform me they now have my meds.

Almost 4 weeks to get a prescription !!!! But that is not all, i just discovered that they also practice another trick ! I just realized that when i renew my Rosuvastatin that was supposed to be for 90 pills !!!

I got only…

I came to through that long line which makes you wait 30-45 minutes in line on Monday night and sat there for 30 minutes when I make it to the window the black girl says sorry we’re closed as if I wasn’t sick with covid and hurting from a major migraine.

She showed no sympathy at all I will not be returning to this store! The wait time for sickly people who cant come inside is ridiculous something needs to be done about this and her rude attitude.

I purchased Lexie hearing sides from a ad I saw. When I talked with someone I told them I needed to wait until I had more for the down payment they told me they have another option less expensive. It was 89 down 39 a month so I agreed.

I was never told this at all or I wouldn’t have bothered when I spoke to them again on the phone they said you get to keep them but let me check. Then you’re correct you have to return them.

I told them I would return them because I felt they were dishonest. I never realized this was Walgreens and I am super disappointed I will have a hard time shopping at your stores now. I’ve always thought of you as a genuine good company and I think your partnership just wanted a sale a 700 deception will end up costing so much more over time Dissapointed

Pharmacy employee Lea is rude and doesn't listen to what customers are saying. Quit trying to be a pharmacist when you are not licensed to be one.

Jacksonville NC location at 359 Western Blvd, Jacksonville, NC 28546 is absolutely the worst pharmacy I've ever gone to. Regardless of the time of day or day, it is always a long wait time to fill, long wait line of around an hour. They will give you a time to pick up your prescription and then when you finally get your turn in line they tell you it's another 30 minute wait.

Waited over an hour for someone to answer phone.

The location in Douglasville, GA on Chapel Hill rd NEVER answers their phone, just picks it up & put you back on hold. When they call and you ask questions, the staff is extremely rude. Check the reviews and you'll see everyone experiences this unprofessionalism. We need our medication.

This afternoon, I went to the local Walgreens at 205 West Shaw Ave. Clovis, CA. 93613. #07830

An issue regarding the price of an item was pointed out at the check-out. As the customer, I believed the items in question were buy one get 1 free as the tag in the cooler indicated. An apparent “floor manager” came to the cashier and using her phone said that the items were not “on sale.” I said that the signage in the cooler indicated that they were. She abruptly replied that she did not care what the sign “said” and walked away. I said to her, could you please check, she replied no. It was at this time I left the check-out area to try to encourage her to go to the cooler to investigate. Again, she said she did not care what the sign indicated. I told her that there were 3 separate tags…

Walgreens at Windermere , FL. Subscription called in by Doctor and day 4 still not filled. 5 hrs on the phone and 1/2 at Walgreens trying to get the medication. Day 4 , manager Colt informed me they don’t have it in stock and will order for tomorrow.

Everyday, so far that’s the run around I’ve been getting from this store. Colt excuse, the prior days pharmacists were not regulars and temps at store and they didn’t know what they were doing etc. The service here is poor and the staff and managers have no regard for customers.

This is not the first time this has happened. No one here takes any responsibility but blames each other for incompetence. I called my insurance BlueCross/Anthem and they too stated that they have had similar complaints on Walgreens from their clients.

I will no longer shop in any of your stores due to Walgreens decision to not carry Mifepristone in your pharmacy even though it has been approved by the FDA for safe use. Walgreens is essentially abandoning women and cowering to the threats of right wing extremists and furthering the demise of a women's right to her own healthcare in the USA. Appalling to say the least.

This is pertaining to the Walgreens on 20th and Main Street in Joplin Missouri, the level of ignorance is not on a scale. Complete lack of empathy or ability to use their common sense in order to maintain good customer relations and exercise decent customer service skills.

Today I picked my monthly prescription up as usual. A unpleasant, rude and unprofessional dude name George was screaming at my from the top of his lungs.

As usual with the latest technology, as always I paid my prescription by speed pay and produced it at the counter . No tech could retrieve the payment which I show 3 different pharm techs that I paid for it.

But George started screaming at me saying maybe my card declined and constantly repeated that I paid and showed him my app with shows proof of payment.

I asked George for a business card, he said he didn’t have one. I’m applaud by your employee George actions and I will be reporting to my insurance company the rude services I received as a senior.

Please retrained him so that he knows how to deal with customers

Patricia Adams

i’m so done with ur pharmacy in huntley illinois on princeton . they are rude and really know nothing about customer satisfaction . every time i have my meds refilled i have a problem with the pharm every time no matter what .

i end up waiting a week or more for my meds to finally be taken care of. i called and spoke with the pharmacist tonight i needed 2 meds refilled i was told at first he wasn’t sure what the problem was and needed to call me back then

when he called me he said my phentermine needed a prior i told him one was just done in feb and i got a call still on my voice mail telling me the prior was approved and since i picked up and paid out of pocket i was owed money back i told the lady pharmacist that it was ok next time i’m in they could put the money i was owed toward my…

this complaint is towards Walgreen store on 5075 Alabama Hwy. in Ringgold, Georgia #10247; specifically the pharmacy. Just for information purposes, I live about 15 miles from the store! I don't know where to begin, there has been several incidences, to go back several months, I went to pick up my prescription that I received a text it was ready for pick up, I get to the store and

the pharmacy was closed, gates sown, I spoke to the manager and was told that the pharmacist had to leave for the day no one to cover! received my bag of meds, but when I checked the bag thee was only two of the three meds there, I tried to get the attention of the women inside but was totally ignored!

I yelled, blew my horn several times but when she was good and ready she returned to me. when I asked her…

I live in Amarillo Yx and Walgreens cannot seem to fill my Basaglar prescription on time. This is insulin and needed when requested. This has happened the last two months. Why????

Around the first week of Feb I was in the Walgreens of Point Pleasant Wv store to pick up a script that I had received a text saying it was ready. Will the tech told me I didn’t have one ready.

I said I received a text saying it was. He said that had to be for a different script. I said nope I can read it was for this one. There were people behind me and I didn’t want to make a scene so I sat down to look for the text.

I went back to the window and showed Will the date to pick it up and the name of the meds. He rolled his eyes and said he would ask the pharmacist with an attitude. I sat back down waiting and he came out and told me there was a problem with the script and my Dr failed to put how many times a day to take it.

I said to got it filled in Dec with no issue. Will said the…

Walgreen’pharmacist refused to fill my prescription although it had been filled in the past 7 years from the same doctor and was legally transmitted to the store. She claimed because he was not in same city as I that she didn’t fill comfortable filling that prescription.

I have been a customer at this store for over 20 years and have seen the same doctor for 15+ years. The fact he got a job offer from a large company and chose to move his practice and my decision to follow him is not material.

I asked for her name and she would only give me Myai refused license number and last name. That tells me her motives were suspect

How can a drug store close the pharmacy down for a day, I was supposed to get my prescription yesterday and it wasn’t filled and now it’s pharmacy is closed today, I needed my stuff yesterday, this is probably the last time I’m using Walgreens again, it looks like CVS is my next pharmacy the one in Queen Creek Arizona can stick it

I have had two very unprofessional interactions with the new pharmacy manager. She had a rude attitude when she told how she is the only person working right now, she stated how long her shifts are, she told me the other pharmacist (older gentleman) is out on medical leave and no one knows when he will be coming back.

She was clearly over worked and miserable. I tried to sympathize with her as I'm a clinical medical professional (17 yrs) I understand how it can be stressful Then next I went to pick up my son's medication, she was a rude again. I came at 4:50.

At first I was told the prescription wasn't received. I then was able to confirm it was received. I was told to come back tomorrow. I said no way as it is a seizure medication. At 5:03 she came back with the medication, in a very rude…

I only call not because I'm out or looking to get them early im just checking the date to put in my calendar. So I really think u should work on the people skills and teach your people how to treat all people with respect.

This world would be a . if u could atleast get your prescription without judgment

I received a call from a Walgreens Pharmacy manager on 03/15/2023, telling me my drug prescriptions will not be mailed to me anymore because, “We’re done with corvid, now”, said the pharmacy manager at A Dover, New Hampshire Walgreens, who’s has been sending my medications to me, every 90 days, (Sometimes they call, and complain about it, but they’ve been sending them in the mail to me for years).

I then, talked to the store manager, and was told, “because, I am in a neighboring state, their label printer will no longer print the labels”. That's interesting because, the store manager gave me that same excuse, about a year ago when, we went through the same non-sense.

She asked if I'm computer savvy, I told her no. The way we left this was, she refuses to send the prescriptions to me, now,…

Thomas at Walgreens in cedar rapids was rude to me and my handicapped husband he came outside and make contact with us and then he said he's going to call the authorities gave us no reason and we were looking at our phones for somewhere to go eat for a second and sat outside he was rude disrespectful and I'm going to spread the word.

I have received consistently horrible service and treatment by the pharmacy on south Webb road in Wichita, KS. The staff gives you conflicting information about prescriptions and availability every time you speak to them. The pharmacy manager is the most unprofessional, uncaring, hateful, women I've ever had to deal with.

I wouldn't trust her to tell me how to use a cough drop correctly. The pharmacy randomly changes it's hours of operation with no notice.

The milton Fl store always has issues. The first time they ran my pain patch it was under the wrong insurance. Today I had the idiot at the call center transfer me to the store. The lady told me oh, yeah I'll put that through and verified my insurance, she DID NOT CHECK if the had my patch in stock.

And saud well get that ready. So I'm talking to the manager and the rest if them were in the back laughing. This store is so redneck, I'm surprised they even were shoes. The man next to me was given the wrong medicine.

I feel bad for the manager, but this store always has issues. They are going to kill somebody!

Walgreens was my favorite store since the 1970s. Can't imagine how much I've spent there over these many years. I will NOT step foot in your store again as long as you hold to your decision to help those who would deny women their RIGHTS.

Won't sell the morning after pill in California? Okay. After 50 plus years. I am divorcing you. Good bye.

pharmacy staff talking no good

I am very shocked that Walgreens management is refusing to fill abortion pills. It is bad enough the Supreme Court is denying women to access medical care, which we have had for a half century. My body not your political stand.

If you will refuse women’s rights then also take away male enhancement drugs. I want to hear your rescinding your denial of abortion pills, or are adding your denial of male enhancement drugs. In 1960s before roe Wade my class mate died getting an abortion in Mexico, after rape by her uncle. She died.

If you keep preventing our last choice in unbearable situations, I will stop shopping with Walgreens. I have used your pharmacy decades, but I can not continue. Because I really like the local Walgreens staff etc I am writing you to please back down from this…

There seems to be an on going trend of being on hold for extended periods and then being disconnected. Today I called to the Beverly location located on the corner of Rantoul & Elliot, only to sit on hold for over 18 minutes and then to be disconnected.

This is an routine issue and I am considering taking my prescriptions elsewhere! I understand staffing is a concern but it isn't just staffing. ,I have to wait sometimes days for meds that i am required to take daily, and I have even been forced to take a generic because they said they couldn't get the name brand.

HOWEVER, I WAS TOLD THAT IT WAS READY FOR PICKUP. I take multiple prescriptions daily and if your company is able to meet my medical needs, please let me know and I will gladly take my business elsewhere. Unhappy Customer

Pharmacy hours unacceptable! 9 - 2 today, 9 - 1 tomorrow, how the hell can I get a prescription picked up when they close before you get out of work. My doctor sent a prescription to the Colebrook, NH Walgreens today, and when I went to pick it up they are closed.

Walgreens- 159th Street, Lockport, IL Why can't they fill a prescription in a timely manner? EVERY month there is a problem and I have had to wait 3-5 days to get a prescription filled. I want to pull my prescriptions from here so bad and the only reason I haven't YET is because Walgreens is nationwide.

The drive up is closed due to no staff, staff at the counter is so rude. They will tell you they haven't received the prescription from your Dr. when in fact they have but they are just too lazy to look it up.

I watched a elderly lady hobble in because she had mobility problems only to have to stand in a huge line, thankfully everyone in line just let her go to the front of the line but the staff could care less and the only reason she had to come in was because the drive up was closed.…

Since walgreens bought out rite aid, we have had poor customer service, I even had a pharmacist refuse to count out days of a prescription instead of using Google to tell him. It doesn't count the day you pick up, apparently you can use your prescription the first day..

Losds of times they text prescription all set then I get there and have to wait 25 minutes on a fill. I pick up for my mother, I am having her switch to CVS next after we get the prescription we are waiting on.

Hi customer complaint, I just want to start off by saying your representative in the pharmacy are so rude after being put on hold for one hour. They would pick up and say hold over and over again kept picking up hold for more then an hour. Then when they did answer so rude. Even when I was transferred to the pharmacist she wouldn't let me talk. She said they hay to get a hold of my doctor for approval, but my doctor called in my prescription. The representative I spoke to first said the prescription will be ready in 90 minutes. Then the pharmacist told me we don't have your medication in stock call back in rwo days or go to another pharmacy.

At this point I think I will be going to CVS now.

This Walgreens in Arleta, CA on Woodman Avenue does not know what their doing. Not customer…

Lasr night I needed to make an emergency trip to Walgreens Pharmacy to get Eliquis, a blood thinner, that I had been without for several days We drove up in a car thru the drive up window. The pharmacist told me to get out of the car and come inside.

I use a walker and did not have it so I had to lean on a shopping cart to walk all the way back to the pharmacist. It was approx 8 pm. Monday March 13. he told me to sit down!!!!

He then took a couple of orders after me. I heard him tell a person in a car at the drive up to get out and come inside. I guess the person refused, There was a man waiting for his medications for his diabetes and had been trying to get it since Thursday.

He is a lawyer and was to sue. He said he was not leaving without his prescription. I dont know what it was for…

Walgreens at Twin City in Somerville MA has now had my prescription for 16 days. I switched to this store as my favorite Pharmacist at Beacon St. in Somerville MA quit being overworked and was always alone She had the front-end cashier most days pulling and taking payment for meds, Ridiculous in itself.

I never had a problem getting my meds, even during the height of the Pandemic, going back to Twin City in Somerville. They have had my script for Fentyln Patched 50 mcg for 16 days and keep making lame excuses why they are not in.

I think they forget to order them. This is the reason why my Dr. puts the scripts in 2 weeks before they are due. I am now out of my much-needed pain medication!! What am I supposed to do?? Die of pain and withdrawals??

I know you could care less about me. BUT…

My name is Alex Roy my birthday is January 27 1991 I went today to go with my fiance to pick up her medication and a pharmacy tech name Sabrina in the Woonsocket rhode island 02895 Walgreens was trying to make a move at me and flirt with me I don't feel comfortable going to pick up my medications at this Walgreens no more because of her I'm filling this complaint because I don't want her talking to me no more when I went there she ran up to the front and

started smiling making a move at me and it made me very uncomfortable I don't want this to happen again

My name is Julie Kehoe, DOB 2/27/1982, and I have been using your Walgreens Pharmacy Store #10690 424 SYCOLIN RD SE Leesburg, VA 20175 for over 4 years. I do receive controlled substances but have never come across a customer service encounter as I did this past Friday 3/10/2023 beginning right about 6pm or close there after.

My Doctor, Rajiv Aggarwal, sent in my monthly prescriptions for Ativan and Oxycodone immediate release. I called the pharmacy to see if they had received the prescriptions and I was told by a woman whose name was Sharlay that the Ativan prescription was there but not the Oxycodone.

I asked if herself or the pharmacist could check the fax or the que because sometimes the prescriptions are sitting there. Again I was told, no, the oxycodone was not there. With it being…

Moving my families pharmacy accounts somewhere else, since you cannot supply women's reproductive health medications. I will be recruiting other family members also