Walgreens

Perhaps you do not know how your customers being treated and spoken to. I sat on hold for nearly 15 min, which is fine I'm sure they are busy. When I finally spoke with John in the pharmacy and asked if my prescriptions would be ready he said he had 2 ready and 2 for tomorrow.

I asked which ones were tomorrow as I need them all today, he asked for my birth date after I had already put this info in the phone when calling the automation, so I asked why he would need that again ( i do bot fin that an unreasonable question) Apparently I must have angered him and he decided to talk through me while I was asking questions.

I asked him to please stop talking over me. Then he I guess was finished and I asked him again which 2 were set for tomorrow. He said I already told you! Ultimately, if this…

I was trying to explain to a Walgreen's pharmacist that I would be out of town the day my prescription was due to be filled. The pharmacist would not allow me to explain or even talk . She talked over me and would not let me tell her the details such as I would be out of town on March 19th ( or my prescription due day).

I could not even get word in bc she kept saying me no and talking over me. She also abruptly kept stopping me from talking. She repeatley said my prescription could only be picked up on 19th. I ended getting angry and hanging up on her.

This pharmacist also did not seem very fluent in English or English was her second language. Furthermore she treated me like I was a child.

My doctor has allowed me to pick my prescription one day early around Christmas time and other…

Walgreens pharmacy @ 757 N. Michigan (Chicago) consistently fails in providing me with my full dose of medication. On two occurrences ( too many) I was told the medication needed to be ordered and to return in two days. Upon return, both times I was told only half of the meds can be filled.

Today, I was told to come back (again) because they were short staffed. The last thing a client or patient wants to hear. This is wholly dissatisfying and poor client service. 0077

Every time I have to call in they are extremely rude treat people as if you don’t know what your talking about make up false information on my medication to make it a chore to call my doctors office for my Drs office to tell me there looking at old info that has nothing to do with my current prescription I wish this had a no star button this place is badly need of new staff Now I see why this place has so many negative reviews as to how they treat people it’s Clinton, Utah store#2519

I went to Walgreens on 3/9/2023 to purchase some products that according to the FSA app were approved when scanned. 14 was covered by FSA. This is not the issue, I am fine with that even though it showed up as FSA approved.

What bothered me was that I attempted to return these items and the cashier didn't seem to know how to do so yet would not ask for help. She ended up telling me that she was not able to return them because the system wouldn't allow her since they were buy 1, get 1 free.

I've never heard of this before and don't believe it to be true. I'm very upset about this because she made it seem like it wasn't a big deal. With prices going up on everything, I need to save every dime I have and she kept saying "well you got 2 for free so" insinuating that I should just keep them…

Your corporate decision to not sell a legal drug based on political pressure is abhorrent. Especially since, in NY, medical abortions are still legal. What you are doing is saying that you are refusing to sell a completely legal drug to women. You have not done the same for men. I could go on and on with why this is SO wrong. Instead, I will take the rxs for the 3 members of our family away from the drugstore we;ve used for 30+ years. It is now called Walgreens. No other companies that did business at this location ever succumbed to the political pressure that Walgreens has. NEVER. I will vote with the thousands and thousands of dollars our 10+ Rxs per month give to Walgreens.

PS I have never had an abortion, never needed one. But it is NOT Walgreens’ decision to make

Check out the loss…

My name is John Zhang. I live in Bridgeport area for 15 years. I have been customer of Walgreens store in 3000 S. Halsted St. for years. But what I experienced today (3/11/2023) was really a nightmare!

As I needed to renew my passport on 3/11/2023 (Saturday), so I ordered one 4x6 photo which includes couple composed 2x2 passport pictures ( I can cut down by myself) online on 3/10/2023 . My order number is 33997501321865 ($0.38), and the pick up location is Walgreens 02025 at 3000 S. Hasted St. Chicago, IL. 60608.

On 3/11/2023 at 9:53am, I received an email from Walgreens Photo that "Your Walgreens Photo order is ready". So, I stopped by Walgreens store at 3000 S. Halsted St. at around 12:30PM to pick up the photo: 1) I came to photo counter and meet the manager (I don't know her name,…

I tried to have my prescription refilled via the automated service it stated my prescription would be ready after 8am the following day, went to pick it order never placed, person working the desk said she was putting it in the computer it would be ready in 45 minutes I left and called 3 hours later was told it was being processed, went the next morning the pharmacist brought the prescription out and it was the wrong milligram for my medication my medication was 50 milligrams and

the medication the pharmacist brought me was 150 milligrams, I caught the error and told the pharmacist as thankful as she was that was quite the error, I am a nurse and I know that could of been serious not to mention fatal mistake in the wrong hands as my directions say to take it 3 times a day, not to mention…

What is the point of having pickup service if you have to go in the store to get the prescription? What about delivery, how do you deliver without coming in the store? The Walgreens in Lagrange, Ky is the worst I have ever used.

The line at the pharmacy is always a long wait and the phone service is sometimes 30 minutes at least. The other day it was 20 minutes on hold. I keep thinking it will get better but it hasn’t. CVS, here I come.

This store denies safe effective healthcare medication to their customers and do not stand up for those who patronize their stores. Will never spend another dime here.

I came to store 4254 Elvis Presley blvd Memphis Tennessee and front register is closed and it says go to photo and check out nobody is there I hit buzzered and nobody shows for 10 minutes so I have to leave

When you bow down to right wing fascist, just letting you know me and mine take our business elsewhere.

The staff in the pharmacy at 8606 Philadelphia road in rosedale MD 21237 are the most unprofessional people that I have ever seen. Waiting on the phone for 15+ minutes and they pick up and hang up on me 5 times now.

They are in there laughing at people that are trying to pick up medications. This is completely unacceptable.

I think the pharmacy at the location on Lima Rd in Fort Wayne In needs to find another place to go he has a horrible attitude . Rude with customers his approach is take your business somewhere else he does not care . So I'm doing just that tired of his attitude. His name is Nathan

I will not buy anything form Walgreens since this the way you want to be with customers!

I have been a customer for over 30 years, but I will no longer use your services. You are wrong to impose your religious and political views on your customers by denying them the doctors prescription for the abortion pill.

Thank God, I still have freedom of choice as to we’re I shop! Lynda Rudloff

Walgreens at 29th and Gage Blvd. Topeka, KS. Yesterday I wanted on line for 35 minutes to speak with a pharmacist. I hung up and dialed again and was told via vm that the pharmacy was closed until noon. Today I am trying again and so far I have been told that someone will be with me shortly.

I've been on hold for 17 minutes. This is not the biggest pharmacy. This is just unacceptable from a company as large as Walgreens. Will be moving my business elsewhere. I'm sure that won't make a difference to your bottom line.

Visiting in las vegas for a conference. Called my physician in missouri for a prescription, 4 alprozalam tablets. Had the prescription sent to the walgreens at 101 E Lake mead hiway, henderson nevada. The prescription was sent thursday morning. The rx has yet to filled.

I stopped past the store thursday night, unfortunately, I wasn't the only experiencing this problem. Any insight as to why there is a problem?

A script was sent to Walgreens at 4081 N. Mays street Round Rock Texas. Fentanyl Patch script sent in on a Monday. For five days the Patch did not arrive, it was blamed on your vendor The pharmacy did not extend themselves in any way.

The script was cancelled, and picked up at CVS the same day. Result five days of avoidable pain. Salvatore Giorgianni

The Walgreens on Tutt blvd and barnes rd Colorado Springs 80922 Colorado is terrible I have been using them for about 12 years they have gone down hill in customer care and professional, they dress like they just woke up and act like they are being bothered with customers needing their medication , the last for me was yesterday when then would not fill my medication even though my provider sent it a new prescription They said it was three time sent it which it wasn’t I need that that medication and

at 2pm I had to call my provider to call the idiots at the pharmacy Being a med pharmacy tech you should look dress and act the part OPTUM is my medical place and they do not recommend their Patients to use Walgreens’s pharmacy as of today I am changing all my medication over to CVS , I will be…

was dealt with by a very rude and unprofessional associate at your Westfield NJ store. She was short amd rude in her responses to me and even more troubling she was mean to my 10 yr old daughter. We had no altercation with her but she clearly was unhappy to be working there and her mannerisms were close to hostile.

This young lady should NOT be interacting with the public until she gets more training.

The store located at 977 Ellis Ave in Jackson Mississippi 39209 has the worst customer service ever!!!

First they lost my meds, and couldn’t tell me where they were after supposedly mailing them out on the 28th of February. I drove around searching for my meds for days, going to Fedx and the store in question. It was not until today March 8th that I tracked my meds down, and they were at the store and no one called to tell me anything after all this time!!

When I got to the store I pulled in to the drive thru and there were three pharmacy employees there doing nothing! One of as walk by looked at me and continued to sit down and started eating! The other two employees just stood and looked, I had to press the call button to get any assistance, while they stood and did nothing!

Finally…

No mifepristone, play politics, you lose a 30 year customer.

This household will no longer be using Walgreens for any purpose due to the action taken in regard to the sale of misoprostol.

Donald Pierson

The current Walgreens commercial is very valid except that the amputee who puts the prosthesis on her left leg while sitting down has a prosthetic on her right leg as she walks through the commercial

https://www.ispot.tv/ad/2abl/walgreens-making-life-easier

I was at your store on the corner of beach and crescent in Buena Park, Ca. Across the street from Knott's berry farm picking upy friends prescription. I am type 2diabetic and have to urinate a lot. I asked a young man stocking shelves 1 isle from the pharmacy counter if i could have the code to the restroom he said "it's out of service".

I asked if i could please use the women's it's an emergency. He said it was also out of service. So i told the pharmacist or the lady that was assisting me and she told me to check with the front desk by then it was too late.

Then she got a call to let me in the restroom. I was so embarrassed and humiliated walked out of your store embarrassed. I don't go anywhere any more unless it's close and would have a restroom it was the 7th at approx 7:15 till 8pm…

I am writing as millions of others have I am certain, to tell you after being a loyal customer all over the country for over 45 years, I will NEVER set foot , trade on line or drive through a Walgreens ever again.

I was even an employee in the early 80’s who was promoted to the pharmacy as a tech quickly from the front register, which I thoroughly enjoyed. I only left after the pharmacy manager insisted I take a job in the field I had been educated for after receiving an offer out of the blue. I hesitated because I loved the work and the company.

No longer. Realizing you have profits as your one and only concern above the health of all your female patients, I can no longer spend my hard earned female money at your establishments. I call them establishments in lieu of pharmacies because…

You have lost a good customer. I spend an average over $100 month on non RX items. Your decision to stop selling the abortion pills means you don’t care about a woman’s health. I’m am a senior citizen who fought for our rights 50 years ago and I will not do business with any company that allows those rights to be taken away.

I have always gone to Walgreens in Oak Grove, Mo to buy my Walphed D allergy medicine. It is not a prescription but it is only sold behind the counter. I went on Tuesday evening after work and was told that their system was down and that the only computer that could ring it up was not not available.

Could I come back tomorrow? I went again Wednesday after work, I was told that it again was down. Could I come back. I went tonight after work (Thursday) and I was told that it couldn’t be sold due to the website being down.

You’ve got to be joking me! Talk about poor customer service. Walgreens is the only place I ever found it, but I will never be back. This is the worse customer service I have ever experienced.

My wife needed to get a medication transfered to the pharmacy at the walgreens on eureka rd. In wyandotte mich. It is a medication that is on back order at the pharmacy she is currently using . Walgreens has the medication The pharmacist on duty today 3/9 23 at 4:30 pm was very rude telling me that its walgreens policy not to transfer prescriptions.

She also says i just spoke to your wife and told her the same thing. Meiers would have been more than happy to help my wife obtain her medication by transfering it. She doesnt have any now and ther are due to refil.

They are just on backorder and no one has it in stock If this is how walgreens treats a person that is in need of a medication , i am sure that the situation we just experienced is going to be shared with the public to get this…

Every time I call the store on Broadway I’m on hold for 30 minutes. Is this company policy ? Where I work it’s no more than 2 minutes. Are your people that incompetent to at least answer the phone

I have a complaint regarding the Walgreens in Bourbanais, Illinois. I had to go to urgent Cate first thing this morning for a bad cellulitis on my left leg. The provider called an antibiotic Keflex to the Walgreens in Bourbanais, Illinois probably around 845 am today and now it is 230pm and still no antibiotic ready for me.

They keep saying its being filled. I'm so upse. I'm A nurse and if this happened on my floor that called delay in care. I understand that they are very busy but I'm staring to wonder if anyone has ever looked at my prescription.

Sincerely he upset customer Linda Bischopink

It is despicable that Walgreens has declared they will not dispense the legal, FDA-approved abortion pill Mifepristone in 20 states as Republican state attorney generals try to strong-arm their anti-abortion agenda! Clearly, Walgreens does not support women. Stand up for women, Walgreens.

I have two (2) complaints. Neither of which will reach Mr. Skinner.

(1) your action to not sell birth control medication in certain (red) states far exceeds your responsibilities to serve the public. As a result of your corporation cowardice regarding this issue, my family and I have surveyed other providers i.e. Meijers, CVS and others for service. We do so reluctantly.

(2) on 3/02/2023 I was charged $567.99 for 30 tables of Gemtesa 75 mg. I am 86 years of age and seriously hearing impaired. I have patronized my local Walgreens for at least 25 years. Their prescription service has been exceptional. The clerk in this transaction is new and unaware of my disability. I didn't realize the price until I got home. If I had realized the cost, I would have said: "hold off until I talk with my…

My family, in four different states, will no longer shop at Walgreens due to your premature position on abortion pills. Alan LaFreniere

Refusal to run insurace/sweepsteaks Spent my last 30 bucks on my meds. I just got state insurance. The pharmacit is trying ti tell me she wont run it until ive gone 4 months with name brand meds. It sounds like bushit to me.

Shes the only one that tells me that. This was the 3rd time. To prove i need it. Ive been using them for the last 3 years. I mean i wouldnt recomend anyone to walgreens right now. If they get to act together i might reconsider.

I dont wanna be alive right now. Im having such a hard time right now. I have insurance. And i expect a representative fron Walgreens to resolve this for me. Multi billion dollar company and im about to loose my home and the lady seriously wont rub my insuance.

Its kind of threataning like. Are you going to refuse to give me my meds? Might as…

I arrived at the pharmacy before 1:30 to get my prescription. I was the only one in line behind a women checking out. It wasn't 1:30 but they told me they could not help me because they had to go to lunch.

I explained I was going out of town and needed my prescription. They said sorry. I come back in town 5 days later and go to pickup my prescription and it has been put back on the shelf cause I didn't pick it up in time.

I would have to come back an hour later for the 3rd time. This is ridiculous. They coould have helped me the first time and still made their luncch on time. I will be moving my prescriptions to CVS. If i could give a zero rating I would.

My name is Timothy, I want you to know that I will not be buying any of my pharmacy needs from you any longer. I will go to of the other many options for my prescriptions. BECAUSE YOU HAVE DECIDED TO SUPPORT THE STUPID PEOPLE OF AMERICA WHO REFUSE TO ALLOW WOMEN TO MAKE DECISIONS ABOUT THEIR BODIES. SHAME THE FUCK ON YOU!!!!

Timothy, Portland, Oregon

Since Walgreens has seen fit to inject itself into politics and restrict the rights of women, I have decided to pull all my business from you. I’ve transferred all my prescriptions as well and I am encouraging all my friends and family to do the same. Shame on you.

I came from the time of back alleys and coat hangers. We will NOT go back.

My uncle went into walgreens on 4142 Pontchatrain and Spartan. In slidell La. He was _trying_ to buy a pack of cigarettes. He showed his official government issued ID from the militairy and he was refused. He is obviously well over 65 years of age.

He served our country for over half his life but yet he was refused qith government Identification...???? How BIZARRE!

Rittenhouse/Ocotillo in Queen Creek Arizona. I have been a long time customer of this location and have never experienced a complete lack of professionalism as I did on 3/8/23. And I am truly not one to bother complaining but this was very uncalled for from this associate.

The pharmacist corrected my order and was refunding a portion and gave instruction to the associate Chris who is shift lead at that location to continue helping me. I also informed him of what happened, when he gave a complete attitude and said a couple rude comments to me and then proceeded to not listen, not even to the pharmacist instruction which obviously lead to another issue in returning.

He was sarcastic, snotty and very rude. He does not belong in customer service or any business being a shift lead if this is…

I’ve transferred all my prescriptions from Walgreens to Walmart & Safeway Pharmacies. The is directly in response to your CEO’s refusal to dispense Mifepristone in states where it is legal. Shame, shame, shame on you for causing unnecessary suffering & ruining the lives of many young women.

I will never set foot inside a Walgreens store again & will advise all friends & family to do likewise.

I am upset that you will not be mailing the abortion drug to women who need health care. Your decision will cost lives. I am no longer shopping at Walgreen’s. CVS here I come.

I am pulling all of my business from every one of your stores from now on for not supplying healthcare to all woman. You know what, there’s a rite aid across the street. I hope you reconsider this barbaric practice.

I would rather cut off my left leg than ever shop in your store again. I will never shop in Walgreens. There proved to be anti-female and I will never go there again.

First of all it's not the whole store,but this one person in pharmacy. one time there were 11 pills short and other times 4 or 5 It's like he taken my medication and shorting me every time. it not the black pharmacist.

iam so sick of this person taken advantage of the elderly. RICHARDSON

I am writing this to express my dismay at the service Rebeca at the Pharmacy at 340 N MAIN ST. Kernersville, NC 27284, on March 8, 2023. We received a phone call earlier that a prescription was ready for pickup.

Once we arrived Rebeca stated there was no prescription at that we don't have a prescription here. We stated that we have had prescriptions at this store for the last 4 years. She begins to be very combative with me and my wife.

I find this appalling please reach out to your employee to advise the customer to have the option to change companies when service is not at the representation of a CVS which is closer to my residents.

Walgreens 35800 Hwy 27 Haines City FL 33844

One of the worst places I have ever had the displeasure of having my medication filled at.

Today I called the pharmacy because I was told to call back after having visited the pharmacy today was told to call back and when I call back I was placed on hold 5 times and not once while being placed on hold did the person who picked up the phone bother asking me if I wanted to be placed on hold or at the very least give me the courtesy to tell me they were extremely busy and couldn’t take phone calls.

In the amount of times during the 5 times that someone picked up the phone to say please hold they could’ve also said we can’t take calls right now due to the volume of waiting customers we have in the store!

This is truly despicable and…

My most stressful experience working with a pharmacy.

First I Called for prescription status on my monthly medication and they forgot to order my medicine. When the medication arrived 3days late They sold me a defective medication and there’s no one willing to help me get another refill.

My Script is never ready in time and when you get there everyone is running around like chickens with their heads cut off. Walgreens store #19735

, Port Charlotte, FL I was just there waiting in line again as 3 others are talking. 1 opened and I was not fast enough. The original csr could not take cash for the purchase. 50 for my daughter who had a rough day.

50 with no explanation as to the overcharge and I had been there far too long for something simple. Clarence the pharm. keeps people coming back. 27 miles down the road from my home and I DREAD having to go there.

No I did not argue over the price even though it was clearly marked because I am fed up with the excuses and poor service. I could use the coupon because I do not live attached to my phone and a different way was not offered.

I have issues when I use this store from demanding the sale price posted to just getting the phone picked up in the pharmacy. 50 I picked up…

I visited the Walgreens on West D street in North Wilkesboro NC 28659 on 03/08/2023 to have several prescriptions refilled. The Tech working the front for the pharmacy Preston ( lady with Purple Hair unprofessional looking ) was very rude.

I have 2 prescriptions that are controlled substances I have been taking for years I know the rules of the medications. I filled 02/09/2023 and was rudely told I will have to wait until at lease the 10th of this month to get the medications refilled.

I told the tech it has been 30 days tomorrow since the last refill of the medication and she stated so RUDLEY and LOUDLY that last month was only a 28 day month so I can not refill until the 10th. She then proceeds to again LOUDLY and RUDLEY turn the computer screen around and says "LOOK I AM LOOKING AT…