Walgreens logo

Walgreens

1.0
2,214 complaints

Address

200 Wilmot Road, Deerfield, IL, 60015

Walgreens customers report severe pharmacy service problems including unfilled prescriptions, medication shortages (especially controlled substances), and arbitrary policy enforcement by pharmacists. Widespread complaints about rude staff, inability to reach stores by phone, chronic understaffing leading to excessive wait times, and poor overall customer service across multiple locations.

Common Issues

45% (174)
prescriptionmedicationpharmacist
30% (116)
rudeunprofessionalattitude
15% (58)
never answersphonecan't get through
10% (39)
wait30 minutesshort staff

Complaints

Walgreens logo

Eric

Mar 8, 2023
0

You have some of the lazyest employees I have ever seen they are sitting on a stool they check you out and they don't even stand up at all boy I wish I had a job like that . I have been at this store they are so lazy they don't get up to show you anything instead of getting up and walk over and show you.

This store is at 32nd and University Ave. In San Diego, ca. 92104

Walgreens logo

Mary

Mar 8, 2023
0

Why is it always an issue to get an order and fill the order for a patient in need of medicine? Every once in a while I need my medicine 2 days early which my insurance allows. Yet to be told medicine won't be filled until the 30th day.

Physical suicidal pain is nothing to play about. This type of pain can and will have a person go off the deep end. Between the doctors, insurance and pharmacies all need to be on the same page of agreement when it comes to patients.

Especially those of us who suffer the most.

Walgreens logo

Evonne Johnson

Mar 8, 2023
0

Your new position on abortion drug sales is discriminatory against women. You should be ashamed. I will boycott your chain. My money will go to your competition.

Walgreens logo

Susan Glaize

Mar 8, 2023
0

I am a woman and I will never shop at Walgreens again. Obviously you are more concerned with corporate welfare than my health.

Walgreens logo

Blake Lewis

Mar 8, 2023
0

Hello my name is Blake Lewis and I am a former Shift Lead for walgreens. I have talked to HR twice now about not receiving my w2 and they claim a new one was sent out but I never received the original sent out end of January or the 2nd one mid Feburary. I followed up a couple days ago and the rep called me and said that it was being looked into. I am needing this to file my taxes on time and I need to know if there is a better way of getting this information asap. Please if you could get back to me with another option I'd greatly appreciate it.

Thank you,

Blake L

Walgreens logo

Charmaine Oates

Mar 8, 2023
0

Nakedra was very rude and she is an escalatios rep. She hung up on me after asking for her supervisor .

I called back to speak with Kathy the supervisor in corporate.

I will say that Nakedra is the ONLY rude person I've encountered since placing my first call last week.

Thank you Charmaine 7043522304 Coataes1@gmail.com

Walgreens logo

Kelly Lemon

Mar 8, 2023
0

The rapid decision by Walgreens to deny All women access to a legal drug is the reason I, nor most of my friends will shop or fill medications with your company due to your stance. Your online and instore pharmacy have horrible wait times, and abysmal service are not worth doing business with. Your mishandling of my medications also resulted in my being ill for a week due to not being able to fill it, so I quit your pharmacy already before your denial of women access to medication.

Walgreens logo

Susan Pollick

Mar 8, 2023
0

Hello this is the second time I am contacting you in less than a month about the same store. On Monday your systems were down nationwide. On Tuesday I go to my regular store and digital coupons are not working they say the computer took my coupons but then they miraculously disappeared these were paper coupons.

My register rewards were excepted and then disappeared. So twice in two days I have traveled outside of my city to go to a store just to be told to go away. This is the same store that I complained about and asked to talk to somebody from corporate And they had the manager of that store contact me.

Why would I want to talk to a manager that literally told me to my face there’s always problems with you. No it’s your system and I know this 100% for a fact if you would like pictures…

Walgreens logo

Willie L Ross, Jr

Mar 8, 2023
0

My complaint is about Walgreens refusal to issue the abortion pill in areas where than can due to pressure from GOP Governors. I decided to go to CVS. I'm going along with the national boycott of Walgreens. I'm sure this is no big deal to a billion dollar corporation.

Walgreens logo

Amy Arndt

Mar 8, 2023
0

With Walgreens caving to Republican pressure and refusing to supply the life saving medication to terminate a pregnancy in certain states, my family will no longer have prescriptions filled at this pharmacy and will no longer shop at this store.

Walgreens logo

jerry l harvey

Mar 8, 2023
0

just wanted to tell james skinner that i will not be going to his pharmacy anymore.

you have betrayed women by folding to the republican pudnuts!

shame on you.

if you don't want to be in the pharmacy business, go do something else.

no thanks to you

jerry harvey

Walgreens logo

Patricia Mosher

Mar 8, 2023
0

Hello. Your recent actions trying to control access to a legal controlled medication to protect women from unwanted pregnancy and from unhealthy pregnancy is a sign that you do not value the health and rights of your customers. As a family of five who have been loyal to Walgreens for decades, and as a person who appreciated the company as I lived in Deerfield and had a fondness for the hometown company, I want you to know that this is a cowardly attack on access to health care. I will be discontinuing any financial interactions or prescriptions that we previously engaged in with your company effective this week.

Sincerely, Patricia L Mosher

Walgreens logo

Kellie Perry

Mar 8, 2023
0

I picked up my mother's prescriptions at Walgreens store #04404 she would not allow us to use the Walgreens Gift card to pay. my mother is elderly and lives on a fixed income. We give her gifts of Walgreens gift cards to pay for her pills cashiers in the pharmacy should not be allowed to tell you they don't know how to use a gift card for prescriptions or its NOT ALLOWED.

I am so angry my mother with lung cancer could not pay for her albuterol inhaler this is a disgrace I would like to know if somebody plans on educating these store employees about how to use a valid gift card for prescription purchases

Walgreens logo

Edythe comito mariani

Mar 8, 2023
0

The service in both my local Wallgreen Pharmacies in the northeast is fine, )but having said that I had to write about my complete shock at the service I received when visiting Albuquerque Nrw Mexico .

First of all, no one was at all friendly or welcoming.

Secondly, we were traveling and did not have bags with us of course but we fully expected to be able to buy some but we were told they had none. We bought over $100 worth of merchandise. Then we were told we couldn’t take the cart out to our car with no offer if help to take all the stuff we bought out to the car!

They say New York people are not friendly or helpful??? My God, this never would have happened in the Northeast! I think based on my various experiences Walgreens took on more than they could handle when they purchased Rite…

Walgreens logo

Kendra Thomas

Mar 8, 2023
0

If I could give zero stars I would!! The Penns Grove location is by far the worst I’ve seen! It’s basically kids running the show!

Walgreens logo

Dennis Andrulis

Mar 8, 2023
0

I am repulsed by your decision to prohibit abortifacients in certain states. Your evil, meretricious decision with creat anxiety, anguish and enev threats to health and life. How's your conscience beyond fear of your bottom line. I will do my best to spread word about your decision and avoid doing business with you. Shame on you.

Walgreens logo

E

Mar 8, 2023
0

Boycott walgreen. Will Never purchase from you again ! Would be 0 stars if that was possible

Walgreens logo

Budd Levin

Mar 8, 2023
0

My family has been shopping at Walgreens for decades. Based on your decision to support the far Right by not carrying birth control pills, we will no longer buy anything in your stores.

You have competition and we will support them from now on.

Walgreens logo

Linda Martin

Mar 8, 2023
0

Walgreens decision to cave to the pressure from Republican AG’s regarding the drug mifepristone is a slap in the face to all women eho rely on a drug that was approved by the FDA and available for over 20 years is a slap in the face to the women who support Walgreen’s business.

Therefore I am transferring my prescriptions to CVS and wilm not do any business with Walgreens in the future. Every woman I has discussed this with feel the same way. This was a stupid and irresponsible decision. Linda Martin

Walgreens logo

Mary Comito

Mar 7, 2023
0

Address is 2105 Rio Grande Blvd. the worst experience I’ve had at a Walgreens. Kaitlyn the manger and the checkout person could not have been more rude or unhelpful. I spent $240 dollars and they said they had no bags and we couldn’t take the carts out to the car.

Offer of no help had my disable mother with who couldn’t walk. Unbelievably bad service!!!

Walgreens logo

Tina Williams

Mar 7, 2023
0

At store #00563, Hermitage, Tn. ” I have an Over-Active Bladder, in Menopause. I said something to the employee that checked me out, and she stated that it was due to shoplifting. Where was the Security guy in the store?

After checking out, and on the way to my car, I urinated on myself. I will never visit this store again, and tell all my friends about said incident. Respectfully Submitted, Tina Williams

Walgreens logo

Alan John Kreutzberg

Mar 7, 2023
0

Used to do business at Walgreens, 3425 E. Saginaw St. East Lansing, Michigan 48823. NO LONGER, since Walgreens has decided NOT to participate in providing Abortion Medications in States where it is legal! Alan J. Kreutzberg, 758 Collingwood Drive East Lansing, Michigan 48823.

Walgreens logo

Paul R. Stensvaag

Mar 7, 2023
0

The now published fact that Walgreens corporation is no longer a customer focused company but on the other hand one that is happily whipsawed by political wind , I am disgusted and we'll never walk in to overall quick regions for any purposes I lost Drag against my will. Your decision to deny services For customers in need of an Anti-abortion drug for their health or choice And a cave in to Fox f****** news And these Anti-christian christians Anybody's interest including the mother or the child or the fetus or the right to self determination or the right to make our own decisions about our own health and

life you can go to h*** Walgreens you make me want to vomit in your face !

Walgreens logo

kim stewart

Mar 7, 2023
0

Walgreens is awful. I'e dealt with the ones in Missouri and also here in Florida. Their new system of using an outside pharmacy to get name brand meds caused my prescription to be delayed by a week. customer service is a joke.

i've been on hold numerous times for thirty minutes only to be hung up on. i took my insurance card to publix and they informed me that only walgreens can take my insurance. I have gone without medicatio because of walgreens.

Walgreens logo

Becky Stonecipher Stroud

Mar 7, 2023
0

I am 67 years old and have been using Walgreens since it first opened in Pasadena, Texas. Wherever I have lived I have always used Walgreens as has my whole family. There is a HUGE need for the pill that you refuse to sell because you are playing politics.

Funny how the Republicans are banning abortions; however, once a child is born the Republicans deny needed care that may be required for that child. They are basing an abortion ban on their religious views. Now YOU have forced women to go through birth with a child that may not be viable; a child they may not want. What about rape?

What about child abuse/neglect once a baby is born? Why not have a pill to keep this from happening. You are a pharmacy for crying out loud yet you have forgotten about women. We will NEVER use Walgreens…

Walgreens logo

Karan Pereira

Mar 7, 2023
0

I have been waiting for a resolution to an issue with instructions on a prescription label being typed incorrectly which landed me in the hospital. Weeks later a man called me and said he was "glad mothing bad happened" and to offer me a monetary settlement but I was not home and did not have the bills that are now in collections with me.

Was he not told I had to have someo e take a night off from thei job to take me to the hospbecause my heart was beating so irratically that I couldnt drive myself! Would itbhave been something bad if I died?

I texted him and asked that he contact me via text or email and I haven't heard from anyone since. The only person who I have spoken with is the pharmacy manager and the resolution to this mess is out of her hands.

she only hard about it for the…

Walgreens logo

Pona Piekarski

Mar 7, 2023
0

Your failure to provide abortion pills. You bend to the will of the Republicans, so I shall take my business elsewhere.

Walgreens logo

Kathryn C Scafidi

Mar 7, 2023
0

I have removed my prescription preference of Walgreens on the Cleveland Clinic MyChart page. I no longer will do business with a company that does not support a woman’s right to her personal reproductive choices.

Walgreens logo

Mitchell L. Payes

Mar 7, 2023
0

Walgreen’s policy of discontinuing the so called “abortion pill” at pharmacies across America is irresponsible and disgusting. The policy will put millions of women’s health and lives at risk of catastrophic consequences. We are retired and are immediately moving all prescriptions to other pharmacies.

We are also encouraging all friends, family members, and acquaintances to leave Walgreens. Shame on you.

Walgreens logo

Lakena Jamerson

Mar 7, 2023
0

My complaint is on the pharmacist who works on 35th wisconsin in Milwaukee WI. Todays date 3/07/23 @ 10:50am. He is very rude, he talked to me any kind of a way. with a slick mouth. Gave me a very hard time getting my meds filled.

He did not care if he helped me or not. I believe he should have excellent customer service. i also seen him being rude to other people. People should not get treated that way. Its not what you say its how you say it.

And you should not talk down on people. Very rude and direspectful. I will be transferring any remaining meds from this stores location.

Walgreens logo

Maryann McQuaid

Mar 7, 2023
0

I would give a ZERO rating if I could. Disgraceful, disgusting and prejudicial against women. Your company has no backbone, courage or consideration for your predominantly larger customer base which is WOMEN. Instead of standing up to the bullying extremists that took away womens rights you are agreeing with them.

Walgreens is cowardly to bow to the GOP women haters. Any of you that have mothers wives daughters granddaughters sisters nieces may have to answer to them if and when they face the heartwrenching disaster of not having a choice, regardless of the situatuon of an unwanted pregnancy.

Hopefully it won't be too late and I pray God it never happens to anyone the women you love due to you're fear of power crazed politicians who have no heart no conscience no soul and no decency for…

Walgreens logo

Felicia A Duncan

Mar 7, 2023
0

My complaint is that your company is against women's rights. Your decision to honor the most corrupt party in our country's history instead of the loyal citizens of this country shows your true motto. Dump on women and make more money.

Im sure we will see this in a commercial soon. I know I will never buy another thing from Walgreens and will continue to educate my fellow women friends and family to do the same. I hope your decision pushes your business to bankruptcy.

Walgreens logo

Melanie Neilan

Mar 7, 2023
0

The security guard who worked at the Walgreens on highland avenue in Los Angeles between the hours of 6:00 pm and 8:00 pm stood outside while I unfolded my bike and tried to approach me romantically while he was on the clock. He then asked me for personal information.

I felt very uncomfortable and you need to let him know that’s extremely unprofessional and I don’t want to be harassed. I want to shop there in peace. Thanks.

Walgreens logo

Tami Moody

Mar 7, 2023
0

I will not be using your stores until you stop blocking legal drugs for people who want the abortion pill in states that are legal to have it. You are on the wrong side of history.

Walgreens logo

Denis Pelletier

Mar 7, 2023
0

For the last year every time I call the pharmacy it rings they pickup and hold pickup and hold I waited one and a half hours of this finally they hung up on me. Very bad service for someone that just got out of hospital trying to get there medicine they received prescription at 1:00 didn’t notify me until 6:20 that they were working on it it just keeps getting worse and worse.

Walgreens logo

George Engelbrecht

Mar 7, 2023
0

letting you know that due to your what i consider unprofessional and unmedical decision to not offer the abortion pill to women in need in 20 states I will no longer be patronizing your stores or pharmacies. i also have a number of shares of stock in you company and and i will be selling these as well. I want nothing to do with you .

Walgreens logo

Debbie Graham

Mar 7, 2023
0

I won't spend another penny in any of your stores. How dare you take away the rights and choices of women. Your action is shameful! This is not a Christian nation. You must respect the rights of all people, regardless of their religious beliefs!

Walgreens logo

Lia D Scott

Mar 7, 2023
0

Hello, I hope this email finds you well. I will like to file a formal complaint against Edna at this location. My husband waited for 2 hours to receive his medication today March 6th. If we were told a two hour wait initially then it would be understandable.

He has an auto immune disease and when his immune system is lowered it can cause side effects.

However, we were told 30 minutes, one hour and then the 3rd time still 30 minutes. m.. As my husband was waiting, I called to inquire as a concerned and supportive wife and was told by Edna that “it was inappropriate for me to call”.

I mentioned that I would let corporate know as she talked over me and began to become rude and unprofessional. She encouraged me to call. I was very taken back by her lack of respect. I did not disrespect the…

Walgreens logo

JULIE AUGUSTIN

Mar 7, 2023
0

Unbelievable that you dropped to your knees when u should fight for womens health rights. Who do u think are your customers ? MEN !! 62% of Americans believe its a womans right to control their bodies.. U are on the wrong side of this... Not suppling states that ARE legal is going to drive Women away from Walgreens.....

I will not shop at Walgreens again, until u find your balls..

Walgreens logo

Lee Schroeder

Mar 7, 2023
0

Walgreens is the closest pharmacy to my home. Due to your policy regarding abortion pills I will drive the extra mile to CVS. I will no longer purchase any of your products under any circumstances. I will also persuade anyone I associate with to do the same.

Walgreens logo

Christie Oleaga

Mar 6, 2023
0

I usually pick up something from Walgreens at least a couple of times a week.

However, will no longer be shopping at Walgreens for myself or my family. As a woman and as an American, I am shocked that you would cave in to Republican extremists and put the health and well-being of women at risk.

Crappy decision on a lot of levels, not just in terms of your sales.

Walgreens logo

Baiba Pukjanis-Grasman

Mar 6, 2023
0

I am so shocked and disappointed. It is unbelievable that a company, having a full webpage claiming social responsibility, is allowing Republicans/"Red States" to prevent the legal dispensing of Plan C abortion pills. Grow a pair and fight for that social responsibility to claim to have.

Or are you just checking the boxes? If your company does not practice social responsibility, then you need to remove it from your web site. Baiba Pukjanis-Grasman, MSW, LCSW (that's social work and the ethics that goes with that honor)/

Walgreens logo

Eric James Collier

Mar 6, 2023
0

“Walgreens announced it will no longer sell mifeprestone in 20 states - even some where abortion is still legal”: Completely pathetic, cowardly capitulation

Walgreens logo

Quanita L Blair

Mar 6, 2023
0

On March 2, 2023, I submitted my prescriptions online to pharmacy. The prescriptions went through and said I could I pick them up on the following day. So, I went to get prescriptions on Saturday. And was told all was ready but one.

The clerk at the drive thru, said it would be 20 minutes before it would be ready. She said, pull over there or I can text you when it's ready, I said we'll I'll come back when you text. So, I left came home waited 45 minutes and called then she gone say, you can't get the pain med due to it being a narcotic.

I said it went through on Friday to my Caremark and they paid for it. I said, why didn't you tell me that when I was here the first time. She and the pharmacist were very rude and some big liars.

My concern is why it went through if I couldn't get it.…

Walgreens logo

Lea Newton

Mar 6, 2023
0

I will not be shopping or getting my prescriptions filled by Walgreens any longer. I will not support a business that are cowards and cave to the maga idiots. You have banned the abortion pill and I will not give you anymore of my money.

Walgreens logo

Joan Grant

Mar 6, 2023
0

Walgreens should be ashamed of restricting the sale of mifepristone to customers because of political pressure. A "pharmacy" that won't dispense a prescription is not a pharmacy and does not serve the needs of it's customers. It's an outrage and you can be sure I and many others will boycott Walgreens from now on.

Walgreens will ever more be known as an arm of politics that has nothing to do with patient care.

Walgreens logo

SUSAN NOELLER

Mar 6, 2023
0

To whom this may concern:

Losing my business I'm disappointed you've decided to abandon women by no longer selling mifepristone even though it is a legal, safe drug and protected by federal law. Until you reverse this decision neither I, nor anyone in my 320K family, will be shopping or filling prescriptions at Walgreens. Susan Noeller Liberty, Missouri

Walgreens logo

Barbara Bale

Mar 6, 2023
0

I'm disappointed that you have abandoned women by no longer selling mifepristone even though it is a legal safe drug and protected by federal law. Until you reverse this decision I, and no one in my family will be filling prescriptions or shopping at your establishment.

Walgreens logo

Kathleen Doyle

Mar 6, 2023
0

I am a resident of Florida and a regular customer of Walgreens. I am writing to protest your recent decision to stop dispensing Mifepristone in 21 states, including Florida. I am horrified at the dictatorial behavior of our fascist governor.

It is appalling to me that as a powerful corporation, you would fold so readily to the bullying of these reactionary states, and deny women safe health care!!!! FOR SHAME!!! As a grandmother, I remember the pre-Roe days of backroom abortions.

I personally wanted children desperately, but my first pregnancy resulted in a miscarriage. Only because I had prompt medical attention and a safe D and C, was I able to bear 3 healthy children. My sister-in-law suffered a life-threatening ectopic pregnancy, and prompt medical attention saved her life.

My heart…

Walgreens logo

Dorothea Cheslock

Mar 6, 2023
0

Prescription RX 2484796-04645 was cancelled My husband went to the drive up window to pick up his prescription that was renewed. When he arrived home , he saw 2 prescriptions had been placed on the bag. 34 [noted above] package, returned it to the pharmacy.

They refused to accept it. He never renewed it, cancelled it when the called to say it was ready. 34 as it was a pharmacy error. He tried to get the pharmacists name. The pharmacist told him Smith was his first name and he didn't give out his last name.

He could not have been more rude! Although we have been Walgreen customers for many years in CT and 5 years in FL.. are are done shopping at Walgreens. This was such an unpleasant experience, I don't want to enter this store again.

Luckily , there is a CVS close to our house. Please…

PreviousPage 7 of 63Next