Walmart

Money not refunded after Walmart associate cancelled order almost 3 weeks now and no refund Iam a avid Walmart shopper but maybe not much longer

Placed a order for Black Friday Sale that began Mon at 3:00pm I bought 3 items for Christmas was no problem Items did not show out Stock. Next day Get a e-mail saying Great news Your Items are available at a local store and will be delivered early.

The next day get alert for delivery one item was delivered later that night get e- mail your order is delayed. New delivery day Saturday. Than Friday get e-mail Sorry we cancle your order since was not picked up. Called the local store said what happen to my order they stated that it was not picked up Wednes so was restocked.

I explain that was to be delivered than they start telling me since the Delivery company they use and who is contracted with did not show up to pick up order was cancled. On chat they say that sorry there was a computer…

Regarding Order# 5992121-994203: Anthony Wrifford 11-24-2021 ___________________________ I ordered express delivery at 4pm to be here by 6pm. It didn't arrive at 6, So, I called. Delivery manager said it would still be on it's way, but by 8:30pm. That time came and went.

I called back at 10:40pm. I was told that the items wouldn't come today at all, which by 10:40 at night, I already figured out. --he said by after 1pm tomorrow, 11-25; they would be here. NOW comes the weird part ! I didn't.

I called and the person answering couldn't explain, only saying I would not be charged (which of course I had better not be by even one cent). There was 5 cans of potato soup that were still coming, which weren't canceled because (and you won't believe this) they are being sent to me by UPS !

UPS…

com back on 10/17 and was told that the only thing I could do is cancel the order and get a refund. Started the refund 10/29 called to check on the refund was told it was still in process and they would escalate it to be taken care of 11/2 called back due to not receiving the refund and

was told again that it would be escalated to the billing dept 11/12 called again and was told that it was still sitting in processing from the customer service department and had not gone through the cancelling process. 82 was told they were going to escalate it again and they gave me the billing office number 11/15 called the billing dept to check on the status of the refund she stated she would push those refunds though on the other 3 tires.

I should be getting an email confirming this info. Should take…

Doing some early Christmas shopping and buying a 22 for our boys. Andrew was very helpful. The issue arose when waiting on a manager to sign off. The manager left the store we had to wait 40 minutes until she returned.

There really should’ve been another manager to take that manager spot if they were on break. During that time, Andrew phone Kristen, asset assurance Coach, and was explaining the issue to her, she became rude over the radio. 10 minutes later she Wandered over and then started getting after Andrew in front of customers.

I explain to her that we had been waiting for 40 minutes and she became rude to us. Initially disregarded us and when I told her Andrew was trying to help us and we’ve been waiting for 40 minutes she said helping who; She was extremely short and rude to…

50. Shipping. This is just not right! Amazon and Target do not charge for shipping when spending this amount No I am not paying to join you club either. I don’t have to belong to Target’s and Amazon’s I will not be ordering on line with Walmart anymore if I don’t get my shipping credit.

Walmart has made a mistake in their return process and now will not offer any apology for calling me a thief.

com on Oct. 26th of this year. 00 service plan was offered. the sales plan that I had highlighted was not reflected. I tried again and the same thing happened. I went ahead with the purchase assuming that a second transaction page would come up for the service contract. It did not.

I IMMEDIATELY called Walmart customer support and was told not to worry, I could add the plan for up to thirty days. The next day, I called the number I was given and was taken to Square trade where the pricing schedule was MUCH different . 99.

I have been pursuing this issue relentlessly since that time and have gotten no help from anyone. I have been given many different bits of advice. One person told me that it had to be purchased at the same time I purchased the TV.

When I explained that I had tried to…

Was at vidor texas Walmart #0457 on9/11/21 and girl at the door said Do you have your receipt I did I was told they were not suppose to do that anymore, which if it has been reinstated why have the lock up cabinets I do know walgreen employees are instructed to call police do not hassle customers I normally automatically offer them to see my receipts but do not like some young twit asking me before I reach the door for it

I placed an order on November 3, 2021 through Walmart Plus.. The items were delivered on November 4, 2021. No one was home at the time of delivery. The Walmart driver left a 55" TV in front of the door along with the other items. the tv was stolen.

We filed a police report and have video surveillance. My husband spoke with a representative today and he said we will be issued a refund. I'm happy to hear that we will get our money back but wish we had the tv.

I purchased the Walmart Plus membership just so I could buy the 55" TV during the Black Friday deals with early access. Now I can't even purchase another TV at that price because the deal is over and they're also out of stock.

I no longer feel the need to keep the Plus membership. I'm very disappointed with this company and the lack…

Ordered some items for pickup. Upon pickup I received most of my stuff but not all. When I got home I realize they had charged me for two bags water softener salt they did not put into my car. I then proceeded to call Walmart.

After several attempts but no answer I decided to just let it ring until someone did answer. The meantime I realized that because I didn't get all my salt I had ordered for bags that I was short oh my $30 minimum order and so they charged me $5.

I trust through no fault of my own. I did order over $40 worth of stuff . After nearly 20 minutes being transferred from person to person and being on hold forever. One lady was very nice and told me she was going to transfer me to management since my one was answering in the department that I needed.

I'm really rude woman…

I was exposed by your company on 11/16/2021 when my delivery dropped off outside. On open the box, all the items were damaged, but to my surprise a dirty used mask was found in the bag of one of the sugar which was open, thereby contaminating all the items and exposed me to covid.

I need full compensation for this. My alternative is to post on the social media, call the department of health and file legal complaint with my attorney

Left Wal Mart ( Store # 2281) on 8/28/21. Checking on my sick pay 165 hours and when it will be paid. My Win Number is 212017740.

com on 10/03 and I returned it to the Walmart store on 10/09 . Upon return , i was told that the refund will be credited to my original gift cards in the next 24hrs . 99. That was not the gift card I had placed my order and this was never a gift card i owned.

I went to the store next day for assistance but to my surprise , store manager refused to help me . Instead I was told to go to online dept and to follow up with them . Since then i have reached out to Walmart every other day , but there is hardly any progress on my request .

There is literally no progress on my ticket. Attaching receipt of item returned in store.

81 year old Dentist/Oral Surgeon, sufferred #1 worst experince of my life. walmart handling of my claim- possibly tampered with carton of Boost. Nobody in their right mind would use the product as received. I am Homebound, The residual effects of the Heart attack, spinal fracture, abdominal aorta, made it too difficult for me to bring the mess to the nearest store. They said "too bad", and, thank you for being a loyal customer.

Doc

I ordered two misting cauldron toys last night, Oct. 28, 2021. 00 each. order no: 5732115-876143. your email said I could pick them up after 11:00 am today. ( I looked on line at 2 am thinking I may order another one for another grandchild and there was 1 left so I figured 2 were taken for my previous order) I received an email today stating order was cancelled. 88 each in stock! this is insane!

Why would I order the same product for 3 times the price? Why can't I get the ones I ordered when they are in stock but with now a ridiculous price !!! Please tell me why you are doing this and why can't I get the product I ordered for the price that was on line originally!

I understand the Christmas season is approaching but this is nuts. Thanks for your response, Jean Scicchitano

I made a online order yesterday (10/25) and was to be delivered between 7-8 pm. The order never came and finally I called to have delayed until the morning of (10/26) by 9am. I got a msg that the order would be at the door by 8:34 am so I went down on the porch to receive the order.

I waited again as I am 10 min from this Walmart and the order had not arrived. I finally called the help number. in a few moments the uber driver called and said he had finally gotten the order. It was probably another 20-30 min until he arrived.

I had a little bag of "freebies" that was to make me happy. I DON'T even use chap stick. I have said in the past I would not ever use Walmart again and I PROMISE that I will not use again.

The store service is terrible. I have a friend who worked at this location…

I entered Walmart on Kenowa in gr mi with my 99 year old mother. She needed a cart in order to shop but the only ones available her huge and she had extreme difficult in pushing it. I went to the greeter as directed by employees to see if a small cart was available.

He was absolutely no help , did absolutely nothing, offered no assistance. This is not the first time we found Walmart not consumer friendly to the elderly. If possible we will actively avoid shopping there again! If possible I would not even give them a one star on the rating scale.

I have always returned my bags from the store there has been no box to put them in the last 2 weeks asked they said you are not doing that any more why I like to recycle them

I started placing my orders on line and picking them up due to the Covid-19 virus two years ago. 00 per month with Walmart this way. In the past 6 weeks the online web site has been changed to the point where if I order 50 items 10-15 or more will come up as to be shipped.

I do not want my grocery orders shipped. When the que comes up showing to click here if you want to have these items shipped, I never click to have them shipped. I would never want any part of my PICKUP order shipped!

This happened last night and I called the store and spoke with a "MANAGER" in grocery pickup. I explained the above to him and he said my entire order would be ready to be picked up today. I told him if I get an email showing only part of my order would be there I would cancel my order.

Of the 48 items…

I purchased a 58 inch TV online and picked up at your Clay New York store on October 4 it was for my father who is in a nursing home. This has been an awful experience just trying to help my father out I truly thought Walmart of all places would have much better customer care I will never use your Walmart online pick up service ever again and

I won’t refer anyone to do it either it’s been horrible I am stuck with a huge TV taking up my entire vehicle for over a week now

The workers are very rude. Not helpful at all. And also there returns are a fucking joke. I went to return something and she told me that they are not taking returns. A fucking joke

Cannot access account. Am told you reset for security reasons and to use code sent to my e-mail address. Code never received but I have received requests to rate associates I've talked to. I contacted store, 1-800-walmart, chat, four persons with no success. Please help.

I am homebound and have been purchasing online for years. For some reason I haven't received e-mails with code, so please call 517 467 6133.

Placed an order and my items were delivered unpackaged, and left at my door step.

I do not shop at Walmart stores due to poor quality service, and assumed that ordering online would afford me a better experience. I was wrong. I am attaching an image to show how my items were left at my door. This was only part of my order, I am hoping that the rest of my order is delivered in a professional manner.

Walmart refused to pay me my refund for a order I didn’t recieve

I placed online p/u last night. m. and I called to let them know I was there. They said they saw my order and would be right out. A guy came to say sorry the system dumped your order. Can't be found anywhere.

He gave me a # to call for a refund. I left to go get groceries at Food Lion ( who also does pickup now. My husband called to speak to a manager. She said that she saw we canceled but my order was almost complete when we cancelled.

she said she didn't know why. She said she was sorry. This is the second time this has happened. last time I waited an hour just to be told they hadn't started it yet. My time is valuable too. It's very upsetting to take the time to order and go pick up to be told this mess!

I was refused a bicycle that was for sale in the section of the bicycles that has been brought back from a previous customer due to a bent rim which it was the only bike like it and I wanted it, I took it to the front they jerked it away from me like it was a precious diamond and like I did something wrong because it was for sale in the for sale section they would not sell it to me I think that is poor quality of customer service.

You would think that making some money off of something is better than making none, I may not ever come back to Walmart return everything I purchased tonight and just start shopping at Amazon for everything

Yall really need to get sowheelchairs in yalls stores. The handicap are always waiting in line fora chair. At all of yalls locations that I go to. Everytime my mom and I go to Walmart, I spend half of the time there walking all over the store and all over the parking lot searching for a wheelchair.

By the time I find one , I'm too tired to even shop. I along with everybody else are sick and tired of this persistent problem that nobody at Walmart seems to care about. We all know that money is not the issue.

Yall can afford t get some more in the stores. So it must be that yall just don't care about the wants and needs of your customers.

I need someone to kindly contact me. I am beyond frustrated with the 1-800 customer service number. It is a joke and they are Not helping me in any way. Chat is no better. I canceled an online order and only 3 items were credited back to my EBT card. I was hung up on twice and the rest of the numerous timnes I have called, I get a different answer every time and the people can barely speak English. Walmart owes me $35.35 for the canceled order. I contacted the EBT card center and they are telling me they can not help. I need to contact Walmart. Will someone from the corporate office in the United States PLEASE call me to get this straightened out??

Thank you, Jennifer Bradt #402-904-0780 Order number 5512101-694907 . I canceled this pick up order yesterday at 5:40 a.m. Only 3 items were…

10/01/2021 I placed a grocery order for same day delivery. My groceries were never delived. I've contact customer care 15 times just to be told I'd get a refund or call the store I made the purchase from. Which I did and was told to contact customer care.

After contacting customer care for the 16the time I got a refund. 80. It was credited to my EBT Card. As many times as I've called and emailed you think they get it right. 55 MC Debit Card.

I placed an order online that was delivered to the wrong address. When I received notification that my order was delivered and I hadn't received it, I called in and notified customer service. I let them know that the order was not received and that the address was incorrect that it was shipped to the wrong address.

For two weeks I was told I would receive a refund.

However, instead of a refund I received a nasty email from billing stating that I received the order and basically calling me a liar. After several hours of calls, being lied to and hung up on I was eventually given a refund.

However, I was contacted several weeks later stating that I needed to return the products or they were going to bill my card again. This has been the worst customer service experience of my life and I…

I was told by a Walmart employee in Automotive that Walmart give a discount to Senior Citizens on Tuesday. As a result of that infor, I made the decision to purchase 4 instead of 2 tires that I initially was going to purchase.

Upon payment, I reminded the cashier of the discount for Seniors, and she said that Walmart did not give senior discounts. I spoke to Mr. Shawn, Store Manager, he refused to honored the Senior discount and he also said that Walmart use to give discounts but they no longer honored Seniors discounts on Tuesdays.

There are many small businesses that render small incentives for Seniors and I am highly disappointed that a store as large as Walmart does not render any discounts to Seniors and I am also disappointed that Mr. Shawn refused to give me the discount…

I shopped at the Kerrville Texas store today and as I am very old, had to stand in a long line (the girl said they need help but can't find any) but others in line were not happy either. People were not happy about it, as I was not either. Marie Jo Watson

Delivery options for signature requirement are not followed! Notifications for delivery are not sent! This is how you plan to fail. I foresee Walmart closing like blockbuster in 5 years due to fucked up delivery. How much money do you guys lose to delivery fault?!? Fucking joke!

I will be sharing my story of store #813 and they're awesome (sarcasm) delivery service.

A few months ago I returned a small t.v. I ordered and returned it at Wal-marts in Walterboro, S.C. 29488. The Manager there called yal and told you that the cashier refunded money to the seller. I returned it and did not receive my money back. The manager asked to cancel that tranaction because the $125.00 was suppose to be returned to me. The manager said that yal would send me an e-mail which I never received. wondering where my refund is to get my money back. Do yal rob from the customers? Thank You and praying you respond, Carolyn E. Groves P.S. My address is 251 Marble Lane, Walterboro, SC 29488

Walmart's here in town has the returned item I took back.

We purchased a microwave in Jan 2020. The microwave blew up in November. We contacted Walmart because we had an extended warranty. They told us it was past the 90 days for store return and we had to contact the manufacturer first because they supply a years warranty.

The manufacturer of Hamilton Beach referred us to the Dept that handles the microwaves and you guessed it, it's Walmart. They will not fulfill their own warranty plan that we bought from them. This is a scam, and I have contacted my representatives.

whats going on with walmart? noone answers the store I. bers are no longer get I. Service or can't be dialed. I wouldn't even give walmart 1 star its a horrible experience can't someone do something to get this business out of the way & bring something to town people can actually enjoy going to with people that actually care because its not walmart

I was fired this morning over points but I had all all of my documentation and tried telling Jeff this in store 766 he told me I was fired anyways so I called sedgwick to get my paperwork they told me no and then I that was approved because I had all of my documents so I then went to Walmart to pick up my termation papers they told me walmart doesn't give though out when I asked for mind they then

told me since I did with sedgwick in getting my information I was no longer fired that if I lift that would be me quitting I feel I was mistakenly railroaded and in them trying to fix this denied my information and correctly I was fired and would like my termination papers for my points

I entered the Walmart store on Monday Oct 4, 2021 with the purpose of purchasing a cell phone. The store location was at 250 Highlands Square Drive, Hendersonville, NC 28792. There was a rack of movies on sale, just before I got to the Electronics Dept.

I stopped there with my spouse to look at these movies, while chatting with a friend, whom just happens to be an employee at this particular store. Our friend was not on duty, but he observed what took place. A female employee, pulling a pallet jack, came from behind me nearly running over my feet, and knocking me down.

She never apologized, as a matter of fact, when I told her she should have taken a different route, she kept walking, and screamed several times across the isle at me, when I tried to explain that I am a disabled person. I…

I am disabled so your grocery pick up has been a blessing to me. 00. Several of the other items I ordered was the same way, listed at one price then on down the line the exact same item was more than triple the price.

I felt like you all are crazy and nothing but a rip off so I deleted my whole order after wasting my time to order what I wanted. I said to Hell with that, I will try and take my disabled self to Winn Dixie today and to Hell with Walmart.

You have that red headed girl, Sonya Rayburn busting people for shoplifting when you all are doing the same thing by stealing from the customers. You either need to get your act together or close down completely. I am tempted to go to BBB unless I hear back saying that this problem has been corrected. Phyllis Wilcox

I do the majority of my shopping at Walmart and I am a huge fan of Online Grocery. Today, however, I am pissed at the experience I have had with online grocery. When I got home from picking up my groceries, the first thing I did was carry the eggs in.

I purchased 3 dozen eggs. I sat them on the counter and then noticed some liquid on the floor and counter tops in my kitchen. Upon further review I discovered MANY broken eggs!! Of the 3 dozen I purchased, 10 total eggs were broken (pictured below). I was furious!

I had a mess in my kitchen and after checking my car, there was also broken egg yoke in the backseat where the eggs had been placed. This is the first time in 5 years I have had such a horrible experience.

I also left negative feedback for this experience (first time I have ever…

I was supposed to be issued a refund for a lamp received damaged. I have called Walmart Customer Care 5 times in the last month, to no avail. 4 times I was told the refund had been issued. Today I was told there is no record of a refund.

The representative told me he couldn't do it so I asked for a Supervisor. Instead, he spoke to the supervisor who told him to tell me to call my Credit Card provider! This is beyond pathetic. Obviously, no one on the Walmart staff is qualified to help with what should be a simple refund, OR they just do not want to be bothered doing the job they are getting paid to do.

I was shipped the wrong merchandise. When I called to report it all I got was we can't correct our mistake. I had to reorder and add additional merchandise to get free shipping and delay receiving my order. When I called to report your error, my order should have immediately been sent out.

Is this the way you want your customers to be treated?

Why is the deli in the Ottawa Kansas store closed at 4:30 pm? Why do none of your associates or managers know if the deli is open?

Came by to change the oil on my vehicle and the attendant informed me it would be an hour. After waiting 1 1/2 hrs I went to check what was taking long and I finf out that there is only 2 employees running the entire shop.

With two bays lined up with cars waiting for an oil change. And , a third bay with people waiting for tires. It took 2 1/2 hrs for my oil charge and there isn’t even a waiting room to sit down.

This Walmart in Eagle Pass Texas needs a new manager because customer service sucks. I gave it a 1 out of 5 but in reality it’s a -1.

As I was going into the Walmart here in Vicksburg, MS, today, I saw carts out in the parking lot, but there were none inside the store. I then turned around to go back outside to get one and as another customer was coming in, I told them there were no carts inside the store.

" So, what kind of a business are you guys running?

Also, in my shopping experience, I noticed several empty shelves. My husband had told me that restocking was an issue, but after seeing it with my own eyes, WOW!

I was treated like a common criminal when I honestly missed ringing up one thing in my buggy. I was told they was going to search my entire buggy and I told them no they wasn't that I would pay for the thing I missed and then they proceeded to call the law on me and we had words and I left all the things I paid for and called customer service and talk to somebody else and I have not heard nothing back for my total order was around $200 that they still have.

9/13 Dropped my car off at Walmart at 9:44 am did not get it back until 12:37 for an oil change. Based on the number of cars in parking lot wait time was debatable. It was what they did to my tires that upset me.

I requested they not put air in tires, my psi says 31 my tires last oil change were 28. 54, 45, 32 I can be sure but about the 32 but you get the picture. the cashier put on the receipt in customer comments "DON'T PUT AIR IN TIRE" in bold caps.

get my car back not only did they put air, but they put 35 psi. Point out to the manager not only have I've been waiting to get my car back for over 2hrs but your mechanic over inflated my tires when the cashier was kind enough to put on the receipt not to touch them.

My car should be at 31 psi. The manager Henry tells me if I read the…

Alright you have self check out fine but do not and I repeat do not have just cards only!! If that's the case then take them out and replace them with people!! Sick and 6of this crap from you sophisticated idiot's

I have ordered online with Walmart since March 2020. Since the pandemic. I worked from home(currently I am unemployed) and I have chosen to have packages delivered to my apartment. Today the package I ordered was delivered to someone else.

I received a text message stating it was delivered but to my surprise nothing was at my door. I called customer service and they asked me to re-order and they would provide a refund. It's a nice gesture but, why would I re-order something that I took time out of my day to order in the first place.

This is why I order most everything from Target. Your customer service and your delivery service is not even satisfactory. I also order groceries and it's not a good service either. You don't provide your customers the ability to replace the products you…