Wendy's

After many failed attempts to place an online order I went inside to place my order. I told them the problem I had placing my order online and asked them to match the online price. After many more failed attempts the manager said there was nothing they could do.

Needless to say I left without any food. I then drive to a nearby fast food restaurant and placed my online order without any problem. If you have any follow up questions my mobile number is 972-900-3739. Best regards, Jerry

Picking up my dinner yesterday June 21 around 6:30 pm and the young girl at the window (64th and Meyer Blvd. Kansas City 64131) mixed up my order and instead of apologizing she scolded me (a 70 yr. old man) saying I needed to pay more attention when she repeated my order.

I said I'm so sorry and saw the manager laugh. Totally rude and disrespectful. I have been a very longtime customer and certainly think the employees at this location are way out of line.

On June 14th I was hired went in for orientation the manager tells me to sit down then says to me in the dinning room you have a felony. We don't hire those. I was so insulted and embarrassed I said ok and walked out.

m should know how his manger treats people.

The Wendy’s restaurant on Taylor Road in Port Orange is so disorganized, some mornings not even open. The menu board is never changed to breakfast. One employee threw the coffee pot at another employee and broke it and there was no coffee for five days.

Employees are rude management is non-existent Took 30 minutes to get through the drive-through with only one car ahead of me. I really enjoy all of Wendy’s food, but I will not be returning again. The salads are not prepared on time for lunch.

I can’t imagine the amount of income Wendy’s is losing from this restaurant.

I was waiting on hold for an hour last night and this morning over a wrong order and never even got to speak to anyone. I guess I will have to dispute the charge on my card.

My husband and i visited Wendy's in Powdersprings Ga. The Wendy's off Powderspring Rd 1110, i beleive the address was. Associates eating out of fries while in front of customer, associate cursing in front of customer. No ice in machine sodas were flat, but yet they stand around laughing and joking and cursing.

I saw the score was a 96 the reason we stopped but this will be the last time I eat at this Wendy's. There is saying you got time to lean u got time to clean.

I went to your location in Powder Springs and ordered a asiago chicken club. They did not put the bacon on it so I went around the second time which took about a total of 15 minutes in line. They made another sandwich with the bacon when I’ve been into the sandwich, I looked down.

There was the closing clip to the bun bag in my wrapper, I went back to the window. 20 and not $11 and some change so as I stood there waiting for my change back they continue to kind of hee hee ha ha with the window closed which really kind of upset me the most to even think that I could have swallowed this I really felt like there was no consideration and

the managers never came to the window and apologized. only asked how much was the order? I’m not too happy about this location. It’s been other times at the…

I went to Wendy's at 8213 Airline Hwy. Baton Rouge Louisiana 70815 . On June 11,2023 @ 4:35 pm. Every time I go there they are always out of condiments. They were out of everything that goes on a burger.

They out of sauce for the nuggets all the time.

My daughter, age 16, works for the Putnam Ct Wendy. She worked today- June 17 2023 for a visiting manager from Plainfield Ct. My daughter came down w a stomach bug- vomiting 8 times- was told she was not allowed to leave and she was not permitted to throw up in the bathroom.

Instead she was given a cup to vomit in. The manager asked her to stay for an extended shift, when she declined, the manager then told her she had poor work ethic and would make sure to get her fired.

Besides the blatant health code violations- this woman created a hostile work environment and created relational aggression. This being my daughters first job- I’m absolutely horrified with how this manager interacted with her impressional and novice staff and made her feel unsafe and unworthy.

I would like a follow up…

I order door dash and I didn't get my drink with my order so I call Wendy on 65 liberty Hill in evergreen al the lady that answered the phone was very rude and started cussing and tell me to come up here and get the drink

My husband and I have been going to our locale Wendy’s almost daily seeing if the frosty machine is up and running because we are craving one and every time we go we are treated rudely by teenage staff at the drive-through or we are given food that is burnt deliberately (the entire bun). We take our food back in and it is made wrong again! We both worked for Wendy’s in the past and this is not acceptable for employees to be so rude and downright nasty to your customers!

Every time I go to the Wendy's on diverse and Narragansett in Chicago I wait in line just to get up to the window and every time they tell me they cannot take my Wendy's gift cards I've asked them several times to put a sign by the ordering station they say they will they never do make me wait in line for nothing.

I tried to order food but the men were doing the yard work around wendys and put grass and dirt all over me. I cleaned up and ordered when the man was weed eating and shot a rock into my windshield.

I received my food which the order was wrong. Had to go back in and still they gave me the wrong food. I asked for a receipt but they gave me the wrong receipt. I went back in again for the correct receipt and was covered again with dirt and grass.

Finally received the correct receipt, but the burgers had cheese on them when I requested no cheese. I was picking up food for my office and here I was with dirt and grass all over me and in my hair that I had just had done at the stylist.

I am so mad and forgot about the rock until I got into my car again and saw the little star shaped nick in my…

No one was at the register when I walked in and got up there then I lady finally came up there I didn't even get a high how are you what would you like I would like a large chocolate frosty by one and get one free is that all I want yes that's all I wanted she was so slow and making them.

This was the fifth time I came back to this location to finally get a chocolate Frosty then I didn't even get a thank you come back again so I will not be stopping at this Wendy's again

Cooked kids meal chicken nuggets with Buffalo spicy chicken. Granddaughter couldn't eat because her nuggets were too spicy. Would only give a refund if I gave her toy back, so they could throw it in the trash in front of her crying.

16611 Nacogdoches 1:39 pm #2046 Fire the manager!!

All went through rhe drive through on my work lunch break at 11:45pm. I ordered a baked potato, a large chili, a bacon pretzel burger an a small coke. The woman told me that they were out of baked potoes and instead asked me if I wanted to do the combo meal with my large chili and cherry coke since there aas no regular coke.

I only had 30 minutes for lunch so I said yes. When I got back to work, all that was given to me was the small cherry coke and a small bacon pretzel burger with NO bacon on it. 94.

In drive thru more than 30 minutes wrong order food cold

I wouldn't even give this group 1 star. This was the worst service I have ever had. In Bellefontaine ohio store 2837. They know they didn't give me my 10 burger in the drive thru. All of the associates were rude and demanding I bring my bags in.

But that's OK that's the last $25 I will ever spend at wendys

We went into the Wendy's in Minooka and not only was the place disgusting. The service was horrible. The crew acted as if they didn't care. And we're so rude. We left there with cold fries and I specifically said no onions on both our biggie bag due to I'm very allergic to onions.

And what do you know. BOTH HAVE ONIONS!! I can't eat my food... I try to call and complain and no answer.

I visited Wendy’s located on Centerville hwy in Snellville, GA at approximately 6:20 pm on Sunday June 11th. I ordered a #1 single and asked for no onions. When I received my burger, it seemed as if someone took the burger from the trash and attempted to take the onions off to no avail. It was extremely gross.

No lettuce and a borage of mayonnaise. Disgusting.

My wife and I get a Cobb salad at the drive-thru every Sunday after church... EXCELLENT salad! No comparison to the salad we used to get at Dairy Queen for about the same price. , Fishers, IN 46038 I only file this "complaint" to inform you that the associate who serves at the drive thru has no smile... no thank you... just a blank stare....

zero personality for a position where he meets the public. I figured you would like to know... as would any other business. It is amazing how far a smile and a "thank you" go to making good customer relations. Today I thanked him and smiled as usual... no recognition or response.

59 for the baconator seemed high considering I got one tiny patty and one strip of bacon. The fries were old and cold too. This is the third try for this wendys and YOUR OUT! I really like wendys and this is close to my house but I will go a further distance to Mcdonalds or taco bell for correct orders and good customer service.

The address is 1060 Joppa farm rd. I cant tell you the store # since I was notoffered a receipt

Last night around 10 pm I had order food a double bacon pub sandwich and a baconantor. And I got over half way through the pub sandwich and there was a cheese paper left on the cheese when it was put on my sandwich.

Have been sent in drive-through for 35 minutes and still I'm not close to gettingto the window. It's pathetic when you got a waiting line. This long at any fast food restaurant and this is not the first time this is almost all the time

I had a drive through mobile order today at Wendy’s located at 8524 s university, Denver CO, 80210. This my 3rd or 4th time at this store. We used the do Chick fill a on Fridays for my little daughter, and a few weeks ago she wanted to change to Wendy’s.

In the last times I drove through to the pickup window and took my order. I never noticed that there is a speaker that I should check in at first, and no one at the pick up window told me that I needed to check in before arriving to the pickup window.

Today around 4:00 when I arrived to the pickup point, I was told that I need to go inside for this order! I was confused and had my little one in the car, so I told them can I know why?

Because I have my kid and it’s not convenient for me to go into the store. The guy said you can only do…

Host: Juana Store: 3275 6333 W Eight Mile Rd, Detroit, MI I purchased 3 large chili (that were only partially filled) and 3 ten piece orders of chicken nuggets. I asked for hot mustard dipping sauce (6) and received none.

I asked at the window for hot sauce for my chili and was advised that they were out. When I spend more than $30 to feed 3 people, I expect better service and consideration than that! I am extremely disappointed with that particular location.

Currently sitting at Wendy’s now in Hendersonville TN. My mom fell in the bathroom and cut her fingers pretty bad. I asked for a band aide and they refused. They said we could say we found it in the food. That is absolutely absurd.

I am a nurse and constantly helping people. Who knew giving a bandaid to help someone would ever be against the rules. We will not be back here. Not because of the food , but because decent human beings including the general manager who refused to come talk to me, could not help.

Very unsettling what our world is coming to.

Horrible service! Order nuggets they tasted and smelled old. The manager even had an attitude after informing her on how the food tasted. This location is in Vandergrift. You should Never treat your customers bad, we're the ones keeping you open.

Their Rewars Program Never works and it takes off the rewards point But you Never get the credit on your bill. Its an Scam!

The chairs are extremely uncomfortable, floor is slippery, the cashier was confused and tbe cost is terrible. I will never go back to Wendys especially in Tiffin ohio Back to Arbys or McDonalds for me.

So I went to Wendy's on 23rd Avenue in camelback road and I ordered a frosty and a few minutes after that after I paid for my frosty I asked to use the restroom Not even 5 minutes later the manager comes and knocks on the door and tells me that I've been in the restroom for too long and I need to get up no there's stores full customers and she's banging on the door like as if I'm doing something wrong I was just using the bathroom you know it was one It was one hot day and

I was putting a little bit of water in my thing I know the manager is banging on the door again not even 3 or 4 minutes later telling me that I need to get out of the restroom because I'm taking too long And then I could hear her talking to a cowor about me using the restroom and something about you understand right you…

They do not answer any phone calls. So there are no refunds for them charging you for a meal that you cancelled less than 2 seconds after ordering.

THEY DO NOT DESERVE A STAR , MAN WHO WAITED ON US WAS INCOMPETENT, BURGERS WERE THROWN TOGETHER TOLD THEM NO ONIONS AND MAYO THAT DID NOT HAPPEN FRIES WERE STALE AND COLD AS F OVER CLOSE TO $22.00 TO EAT SHIT COULD NOT EVEN EAT ANY OF IT AS IT WAS NASTY DEMAND MY MONEY BACK

WENDY'S ON 1ST AVE IN CEDAR RAPIDS IA BY COE COLLEGE YOUR FOOD IS NASTY WE WENT THERE FOR LUNCH TODAY , I WAS SUPER EXCITED TO EAT THERE NEVER BEEN THERE BEFORE , TELL U WHAT NEVER EVER GOING TO EAT THERE EVER AGAIN MEAT WAS DRY FRIES WERE COLD AS F , POP WAS GOOD NEED A REFUND BOTH HAD #1 COMBO JUNE 6TH 2023

Iam a door dasher. I had to come tru the drive tru to get the order. And then they rude about it. Like Iam not doing my job. It looks like they are having a meeting and I can hear them talking so loud.

Then they can not even give me the right order. Then have to wait. I'm on a time schedule. And they were not busy. I was the only cat in the line at the time. Springfield Ga. Wendys

Long wait for food while watching 3 male employees walking around and talking. One male got himself a drink while I was waiting for my order (mobile app order). I told him I needed my drinks and frostys. He told the one employee that was working and said “chica tripp’n” where I could hear it.

The manager came and apologized.

I went to the Wendy’s on Michigan Avenue and Venoy, in Wayne Michigan and had a very unpleasant experience. I placed my Oder via the drive thru. I ordered a boho chicken biscuit, with extra butter and the three dollar breakfast special.

Upon receiving my order, I checked and saw there were three sandwiches and proceeded to drive home. I discovered then that the chicken biscuit were bread only. I drove back, went unsaid to complain. The manager corrected the ordered, but threw the bag on the counter with an angry attitude.

I informed him that I wasted time and gas by returning and asked to be compensated by getting a free order of breakfast stick. He said absolutely not. I feel that the problem was not my mistake and I should have been offered something for the inconvenience.

He said his…

Taday june 2 i make and order at wendys in belleview florida and the bake potator was nasty the chiken classic taste nasty i have to throw everything at the garbagge i was around 6:00 pm for me i would not go there anymore

My fiancee keeps on getting sexually harassed by another worker named Kendrick Calhoun and she doesn't feel safe

Waited at the drive thru 20 minutes and never got to the speaker. Only 3 cars in front of us when we started We finally drove off. We always have to wait extremely too long You need to fire this entire crew and start over.

We go to the Wendy’s in Cheraw and never have this problem but this is 30 minutes from my home

*In regards to the Wendy's on Brandt Pk- 202 in Huber Heights, OH*

This location is BY FAR one of the worst wendys out there. From the wait times to food quality, to the customer service, they deserve ZERO stars. I am posting this complaint in regards to an incident that occurred today. I was in line at the Harshman Wendy's, and they seemed to be having problems with the drive thru. The truck in front of us had been waiting about 10 minutes, and is honking and yelling like they couldn't hear him. He pulled off and around. The lobby is locked. We pulled up. Nothing. So, I called to see if they were having technical difficulties. Apparently, I accidentally called the one on Brandt Pk. A lady answered and I asked if they were having some problems with their drive thru, she said "UMMM NO". So…

Store #420 in York pa keeps closing it's dining area by 1pm every single day and then makes it take over 30-45 minutes to get your food in the drive thru. Something needs to change and soon this is ridiculous

My husband and I stopped at Wendy's in Woodstock Ontario last night approximately 12:19 a.m. we threw our food out because it was microwaved the french fries were so hard you couldn't even attempt to bite them it was just all in out disgusting for$ 28.90 I never eat there again or any other Wendy's in Ontario I will starve first

The drive thru clerk asked for our order 5 times and we would hear him talking to someone else over top of us so it took a long time to order. At the window he had our order wrong 4x and it wasn't remotely what we wanted, we ordered son of baconator meal & junior bacon double stack.

He gave double stack finally i bit it and it was SPICY TOO HOT he wouldnt take it back and give what i ordered then told us to park and wait. Its been 12 minutes now we still dont have food and i can't eat this peppery burger my husband is diabetic needs to eat fries are cold the clerk is high on something and we are from Oregon.

Its closing it's midnight we paid twice and no food. My mouth wont stop burning I'm hungrt for the night. Thanks wendys. We spent $20 & for what. worst place ever.

LSt week we went to Wendy’s and ordered a chicken nugget kids meal. When we paid I thought the price was too low. 79 more. I said no problem. We paid they forgot to put the French fries in and I said I payed for a kids meal.

She snatched the bag out of my hand and thru in the fries. We left forgot the pop so I went back and the manager topped her eyes and seemed mad. We went today orday and they messed up our order again.

My sister-in-law and I ever want to go back.

Poor customer service I'm still in drive to waiting over 30 minutes. This location is very poor customer service East on 87th straight.

Horrible Service @ store #12188: 2668 Windy Hill Rd, South (770)984-9766 Bought $14.26 worth of food, and it was horrible, called spoke with Jordan the manager he told me to come back he will refund money, went back up to the store he had left and the manager that was on shift would not refund it. This will be my last time ever as a customer of this establishment going back / I was served hard chicken nuggets the jr. cheeseburger had nothing but bread and meat, no condiments, and French fries was salty! Wouldn't you want a refund? I would appreciate a follow-up regarding this matter with simply just refunding me my money!!!!

Thank you.

Extremely slow service- employee arguing with manager in front of customer Order completely wrong

I'm a doordash delivery driver I go to Wendys daily for orders the lil short manager was so rude only because 2 dashers came in at the same time we had the same names but different orders we showed him the orders on the phones and 1 order was 5 biggie bags and the other order was 6 biggie bags he walking around making comments to the other employees and

other manager on duty like we just trying to get they free food told the other dasher everytime I come is some BS said we want getting nothing until the order came up so after the order came up I went back and he fixed the order he was throwing the food in the bag she ask for extra sauce he said he already closed the bags he was very rude and

disrespectful cussing in front of us like he didn't care at all very bad experience I pray I…

I work overnight I order a biggie bag and I order an cheese fries. The fries was cold. It looks like somebody throws on she's there. It was not even melt the Coke tasted more like water than nothing else when I told her something about it she was with a little attitude also I.

Always buy the biggie bag in order to pay the difference for the cheesy Fries And the lady told me that that they find the whole purpose of the big bag and she was not gonna do it. I never had problem with you guys.

I'm Pregnant and I always like my cheese melt in the fries. But that's kind of sad that She was without it too.