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Whirlpool

1.5
259 complaints

Address

2000 N. M-63, Benton Harbor, MI, 49022-2692

Complaints

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Holly Seale

Aug 28, 2016
0

I purchased an oven with Serial Number R34912593 on November 29, 2013. When this appliance arrived at my home the back was damaged. When I called to have this item replaced as it was still new and not been used I was advised that a repairman would have to look at it first. The repair man came and replaced the whole back of the stove.

I have had the repairman to my home several times (3) since then as the handle on the oven door comes off without warning, making it impossible to use the oven. I enclose pictures. I called at approximately 3 p.m.on Friday August 26th to schedule an appointment and was advised someone would call to make this arrangement. I have yet to receive this call but expect it should come on Monday. That being said I am really tired of repairmen coming to my home and…

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Phil Whisenant

Aug 5, 2016
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Bought a Whirlpool Fridge in July of 2014. A few days after it was a year old it stopped cooling. Called for service and I was told it was out of warranty by a few days. I purchased and repair +1 contract to extend the warranty. We just came back from vacation to find our Fridge not cooling again. And again it was 8 days beyond the contract end date and I was asked if I wanted to purchase another repair +1 for $347. This was after I was on hold for 1.5 hours and was transferred around about 4 or 5 time.

Is Whirlpool not interested in keeping it's customers? This Frig is obviously a lemon. The least you could do is fix it this time at your cost. If not, this will be the last Whirlpool my family ever purchases, including my kids who are about to start purchasing appliances for themselves.…

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James

Aug 5, 2016
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We bought a whirlpool dishwasher in July 2014. The heating elements failed in October 2015, just 3 months after the one year warranty. This is super disappointing. We called the custom service but they wouldn't do anything to help. We had to fix it on our own cost but this machine has been a nightmare since then. we replaced the heating element but it never was really fixed and kept bringing new problem such as mildews inside the dishwasher. Horrible and it is such a lemon. We bought a whirlpool range at the same time. The oven stopped working within a year--fortunately still within warranty.

We spent extra to get whirlpool products in our renovated kitchen because we trust its quality. But we are no longer sure about that as they kept bringing disappointment and trouble. Will shop other…

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Vicki Jensen

Aug 3, 2016
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Bought a Whirlpool washer 3-2015, am waiting for a call on a third repairman. Was getting noisy so finally replaced the drive assembly on the fourth service call,quieted down a little and was told that was all that could be done. Purchased this model because it was quiet, the washer is in my kitchen.

Did a load of laundry 8-2-2016 and it did not spin all the water out, so I'm waiting for yet another repairman, with wet clothes in the washer. Mentioned I wanted my money returned and was told since I didn't buy from Whirlpool directly I could not have a refund. I would have to have a different washer if they cannon fix the problem. I do not want another Whirlpool product, I do not trust the product, paid a lot of money for this one and have had to many problems.

As far as I am concerned…

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Beth b

Jul 27, 2016
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We remodeled our house, new kitchen, new laundry room. This included a whirlpool dishwasher, oven, washer and dryer, and fridge. The washer stinks, literally. I was told by Sears to use powder soap. No difference. We took it apart and cleaned. Better for awhile. Stinks.

I can't wash rugs, it can't spin out the water. The oven's convection fan busted within the first couple of months. And now our dishwasher broke a plastic part on the pull out shelf, making it virtually useless. 1) not whirlpool.

2) make sure most of the parts are not plastic. 3) opt for top loader washer. 4) forget consumer reports and checking on Internet, really ask questions about the machines' features and weaknesses.

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Susan Boothe

Jul 27, 2016
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We purchased a 21.9 cu ft refrigerator on 8-7-13 for our house at the beach. Model - GB2FHDXWQ04, Serial #K32108388. We also at the time of purchase bought a 4 year warranty. On Feb. 15, 2016 the refrigerator stopped cooling and we lost all the food.I believe that we had a problem with the relay switch. We had to schedule an appointment and then wait several days to have the repair done.

Our family arrived during this time for a vacation that was completely interrupted by no refrigeration available. Then on July 21, 2016 while we happened to be down at the beach house, the refrigerator stopped cooling and freezing again. We again lost the food that was in the refrigerator and were left without any refrigeration so we had to come home again. We schedule the first appointment to have it…

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Lise Tremblay

Jul 3, 2016
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I purchased a Maytag Bravos washing machine in November 2015. The first problem was 2 months after I purchased the machine stopped working for whole day, it wouldn`t even start. So I called the store and they told me to contact Whirlpool Customer and I did, they advised me to unplug machine for few hours and retry which I did and magically it seemed to have fixed it self. Now again problem.....it started, added water then stopped, meanwhile for the last 2 days machine not working and I have soaked clothes sitting in machine.

I called customer service and was told that the Canadian Department was closed due to being Saturday and was also informed that would be closed Tuesday which is Independence Day, to which I replied that here in Canada we have Canada Day and Canadian Customer service…

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Karin Weaver

Jun 1, 2016
0

Purchased Whirlpool washer 02/29/16 it stopped working after 3 weeks. 2 month and 5 service calls later I still have to go to the laundromat. Customer service hard to get a hold of. It takes forever for the technician to get parts, just to find out it didn't fix the problem.

Customer service does not care at all about the inconvenience this is for me. I'm working full time and have to spend long times just trying to get a hold of customer service. Be at home during the day for 3 hours plus for the technician and still take my cloth to the laundromat.

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Tracey Head

May 11, 2016
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We bought ALL new Whirlpool appliances in November 2015, Refrigerator, Stove, Dishwasher, and Microwave. After having these for a few months our refrig stopped making ice, repair guy came and found the piece that was no longer working. The very next week, my microwave started "arching" is what they said, but when I called they had me put some water in the microwave to see if there was further damage, since it didn't arch with the water they decided it didn't need to be repaired even though the arching left a black mark on the side of my microwave.

Now remember these are all BRAND NEW appliances bought from Home Depot. From the time we bought these appliances, my dishwasher has not wash my dishes very well, it leaves all this gritty stuff all over my dishes especially my glasses. So I have…

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Philip Honig

Apr 25, 2016
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We received a brand new two door refrigerator on April 19th at 5:30 in the evening. The refrigerator was still not working at all the morning of April 20th. We immediately contacted Whirlpool and you refused to replace this BRAND NEW REFRIGERATOR which had not even been in my home 12 hours - but wanted to FIX the compressor - which was dead. Finally Whirlpool agreed to a new refrigerator on Friday the 22nd and told me it would take up to 14 days to deliver a new one! My husband and I are octogenerians with medicine need to be refrigerated.

We then had to buy a small college type refrigerator to see us through - and this has caused such hardship because we cannot bring food of any quantity into our home. Whirlpool has handled this badly. We should not have been given any hard time and also…

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Joyce Catoe

Apr 13, 2016
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I have A whirlpool washing machine. I am 68 years old and have never had a washing machine that I hated so much. It will not get my clothes clean! It will not even feel up with water good! Never have I ever dealt with something this bad. I am so angry.

I have always thought you all stood behind your products, but I have been reading lots of bad reviews! Maybe better business bureau would like to here reviews!

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Jeanette bennett

Apr 5, 2016
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I purchased a h2low wash system he from Lowes a few years ago. It is the worst washing machine I have ever had! It does not get clothes clean and I have to rewash clothes all the time. My husband and I are older and our clothes don't get that dirty.

I also bought the dryer but it is ok. The other complaint is the clothes MUSHROOM and I know you know what I mean. I thought I would never have to buy another machine but looks like I will.

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marge maciha

Apr 4, 2016
0

I have had my refrigerator for almost 5 years now and have had nothing but trouble with it Now i can't even put a filter in the fridge because there seems to be a blockage of some kind. have always had a problem putting in a new filter and now have to go without a filter because i can't get another into the slot at the bottom of the fridge even with the strong help of others. Other than that the fridge has been OK but would definitely think twice before getting another Whirlpool.

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Pamela and Robert Mascaro

Apr 3, 2016
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Bought my Whirlpool refrigerator from Lowes (not even two years old) ending up breaking down. The reason for this letter is I am very, very upset with what has happened with the parts of this refrigerator. Not even two years this frig was brand new when bought.

I lost all my food when I lost the fan. 00 does not cover half of the cost that I lost. I am appalled at how easy the parts fail after not even two years of use. This is not right.

I am going to pursue this I am not going to let this happen to others. I bought this in good faith and with hard working money and I expected quality parts. If I did not have the insurance it would of cost a fortune to fix it.

You people owe us big time. I would understand If it was longer being owned but not even two years that is a lemon.

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Sharon McGeever

Apr 2, 2016
0

Our refrigerator just stopped running. Not even 4 yrs old yet . (our 2nd one) Plus it had to be fixed after about a year. Whirlpool said they could give a discount but we had to order new fridge from Whirlpool.

said would be delivered 4/5/16. That's a 2 week wait. So we haven't had a refrigerator for 2 weeks. They called last week & said the refrigerator is on back order. No delivery date. We don't have a refrigerator, I am very unsatisfied with this company & the way they handle things.

I don't understand why we can't go to a store & get one with same discount!. Very poor customer service! From reading the reviews I am not alone. I only wish I read before.

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Margaret A. Morris

Mar 7, 2016
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I purchased a refrigerator and dishwasher at lowes on the same date just over a year ago so just over the warranty period. The refrigerator no longer makes ice and the whirlpool repair service advised that the ice unit needs to be replaced.

The dishwasher stopped draining last week and the repair service advised it was a bad control unit. The dishwasher needs to be replaced as it is not cost effective to repair. It is significant to me that both of your products have such short lives.

What, if anything, is whirlpool willing to do for new? Why should I continue to purchase whirlpool products with such a poor track record?

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Debbie Usie

Feb 18, 2016
0

had it for less than a year and it became so loud that it sounded like a freight train. It has been broken now for over a month and I get one excuse after another. They have ordered well over $700 in parts for this washer and have not repaired it yet!!!

I didn't pay that much for the washer!!!! Am so disappointed in this product and all I get from customer service and supervisors is "I'm sorry".

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Michael J Ramm

Feb 13, 2016
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We purchased a brand new Whirlpool Cabrio washer and dryer from Appliance Center in Maumee, Ohio on November 11, 2015. On December 29, 2015 I had a service call for both due to my polyester work shirts having snags all over them. Ace appliance repair could not find anything with either the washer or the dryer. The technician said he would order a new drum for the dryer. I did not want my new appliance being torn apart to have a drum placed. I returned to Appliance Center and the manager said he would replace the dryer with a new one.

Well Ace appliance came back out and the service technician was unable to locate a problem again with either the washer or the dryer. On January 16, 2016 we returned the washer and dryer to Appliance Center. Where the manager was very annoyed with us and…

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kimberly s. butler

Feb 6, 2016
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Top load washing machine bought 09/2014. Bought the 3 year warranty, machine barrel has a bad bearing and load as hell, called in for service,, the machine is a year old when the problem started. It took 10 days for a tech to come out who was recommend by the seller, Lowe's, the tech comes out and says," Ive never worked on this type of machine". He left and from that say, it took him 2 months to order the part and then claimed the machine repairable.

Bought an extended warranty, ,which is not refundable, so how does a brick and mortar company like Lowe's just have one appliance company for San Antonio, population over 2 mil and have a tech say I cant fix your 1 year old machine? I'm a risk assessment manager, and this is the worst kind of service I have ever seen or experienced, this is…

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Carol Six

Jan 29, 2016
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I am so shocked and dismayed by Whirlpool. Several years ago we purchased a Whirlpool water heater and have had nothing but missery and grief. My last contact with Whirlpool gave me a true indication how much Whirlpool cares about their customers--not at all. I have had nothing but issues with this water heater since it was purchased and have made numerous calls to the service center. For the past few years I kept the helpline number posted to my fridge, knowing I will be using it again and again.

The first problem began about a year after we purchased the water heater. The pilot light kept going out. I was told that there was a filter underneath and I should get a long-handled brush and clean it off. Did so, it worked for about two weeks and the pilot light started going out again.…

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Andre Myburgh

Jan 22, 2016
0

Being the unfortunate owner of a Whirlpool Dish Washer, I have now had 3 of these units in a space of 3 years with the same problem. The Soap Dispenser keeps failing. Whirlpool South Africa has the Standard reply, We are waiting for parts.

This takes up to a year, Then they respond with, We do not make that model anymore.

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Shannon Simonini

Jan 9, 2016
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I bought a Whirlpool dishwasher from Sears 8 months ago since then it has had 8 service calls ,5 repairs and 3 where they came out with the wring parts. My dishwasher has now been broken since December 5th. Not so I chose the new dishwasher on December 23rd they finally called me on January 6th and can not install the new dishwasher until January 27th.

At this point I would have rather they fixed the old one at least I would have a dishwasher. I have spoken with installation, delivery, customer service, the local store and the compensation department spending hours on hold, beinghung up and getting the wrong answers.

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James

Jan 4, 2016
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We bought all new Whirlpool appliances for our kitchen in August 2014. We chose Whirlpool because it is American made and we bought our niece a gas range. Last week our gas range would not work. All the burners and broiler would work but not the oven.

We had our lines moved to gas to be able to have a gas range. Today we had to have a service repair person come and he replaced the ignitor and with service call it was $133. Now I'm concerned since our refrigerator, range, dishwasher are all Whirlpool.

Very disappointed in your product

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Kelly

Dec 24, 2015
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I have had my Kitchenaid/Whirlpool dishwasher since April 2010. I have recently had a professional out to replace a seal in the door, the gasket on the vent, and the unit still leaks. The only places left are the metal body and door. I called to say I wanted the warranty honored. I was told one of their servicers had to verify. I agreed. Their servicer came out, at the agreed time. He did not bother to protect my hardwood floors from his muddy shoes. He absolutely reeked of ciggerette smoke. He proceeded to try and push me into paying for the same repairs, I had done last week, because he would not warranty the parts under warranty, unless I paid him to replace parts, a week old. I told him he was here to verify the leak, not push me into more repair costs.

At this point, he began…

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Donald Nows

Nov 8, 2015
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My electric range Model # RB720DHIWW Serial # RF 264777R was purchased at Home Depot. The displayed GE model I agreed to was not in stock so an equal range (Hotpoint) was purchased instead and delivered on 10-5-15. I noticed that the drawer face is not the same as the GE brand in that the grip groove is not deep enough to allow for easy pull open especially if you have wet fingers.

I'm requesting replacement of the drawer to same as the GE brand. I have submitted a sketch by postal mail to your office at 2000 N. M-63 Benton Harbor 49022 -2692 showing what I believe it should be changed to to avoid any other future complaints by other customers.

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David Hunt

Oct 30, 2015
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I purchased all new Whirlpool kitchen appliances in 2013 which included a wall oven and microwave. I called to registrar the my oven with the recall. That began 7-29-15. The sent a repair man out on 8-10-15 to test the oven and it failed.

They took the oven rack and said someone would be in touch with my about my customer complaint. No one got in tough so I called starting on 9-23 thru 10-5 and was finally told it would be mid October.

I called on 10-27 and 10-30 as no one came to replace the unit. I did a VM from Lori at Whirlpool customer complaint department, saying today it would be mid Dec before they would ship a new unit. Since the top rack will not a hold any rack we can not use the broiler on the oven.

And i can not think of a reason that it takes 5 months to replace what they…

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Thomas Barnes

Oct 24, 2015
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Purchased a stove model number AGR423BAW0 - SER # VE5379312 on 10-14-15 used it for the first time on 10-24-2015 noticed that pans placed on racks over burners slipped off and will fall to the floor. One of the most dangerous conditions I have ever seen or experienced. Whirlpool needs to fix this asap or they risk more customer complaints like mine!

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JD

Aug 6, 2015
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Whirlpool Duet Sport Washer. Cement counterweight - rear - Part Number:8540602 (google it). Cracked and flung pieces of concrete all around the working (electrical, motor, plumbing, belt) side of my clothes washer. Close inspection shows the Mexico branded concrete part is poorly made with aggregate that is incompetent and causes structural zones of weakness promoting failure.

Many people have complained about this. I had the same "dead end" response from Whirlpool when discussing this with them. There is no recall and the unit is out of warranty. They will do nothing. Clearly it's a supplier part quality issue and they screwed up in their quality control with the supplier. Who would have thought an out-of-warranty failure would have been so fundamental in the design. Shame on Whirlpool.…

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Sandra Dehoff

Aug 5, 2015
0

We purchased a Whirlpool French Door Refrigerator Model # WRF989SDAW00 on 9/24/12. In June 2015 we saw that the freezer was not working. We called the repair man and they said it was the evaporator. It was not made right (ma made in China)The problem was all over the U. S. They said they had to take the fridge back to the shop for at least 3 weeks. After 7 weeks we got the fridge back on a Friday. Saturday we saw the freezer was not cold and on Monday we called the repair man again. They came again and said the wires to the evaporator came loose and had to take the fridge again.

We then received a call from the repair man that it was the compressor. The factory will cover the part but we had to pay for the labor. why all of a sudden does the compressor go after the fridge was worked on.We…

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Amor

Jun 1, 2015
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I bought my whirlpool washing machine WWT80x last January 23,2015 at SM Appliance Center Lucena City. It was barely 5 months and the drier of the machine is already out of order. It was serviced by Diamzon Enterprises this afternoon and said it was ok but when i used it after they left it won't dry again.

The sound also is not good like something is wrong really. I want my machine replaced.

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Sidney Barr

May 20, 2015
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I bought a whirlpool stackable washer and dryer 22 months ago. Model number WFC7500VW/serial number CD31029976. The power control board broke on the washer 1 month ago, part number W10192966. Whirlpool has a national back order on this part. They can't tell me if the part will be available in 1 week or in 1 year.

So, should I trash a less than 2 year old, $1400.00 appliance or should I wait? No one at Whirlpool has any idea how long it takes to produce a power control board. Nor could they tell me how many have been backordered or how long this part has been backordered and no, they have no idea why there is a delay. No one at Whirlpool has any information about this.

Their loyal customers should sit back and wait or run out and buy a brand new Whirlpool washer to replace it. Interesting…

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Robert Melik

May 20, 2015
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We purchased these items approximately 5 months ago. At three months we were listening to a high pitch whining sound coming from the washer. We called for a repairman to come out and were told that the sound was normal. We do not feel that it is a normal sound. We can hear the sound in our upstairs living room with the basement door closed.

We are a family of two, both retired and do not have an abundance of wash to do; typically, 3 medium sized loads a week. We are not over loading the machine and see no reason why a new machine would make this kind of sound. The machine we replaced was 20 years old and significantly quieter.

We are extremely unhappy with this purchase and feel like we are stuck with a product that is defective.

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Mary White

May 7, 2015
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I don't even want to leave one star. We re did our kitched two years ago-bought the Whirlpool large cabinet depth refrigerator/freezer. It has gone out (won't cool) two times in two years. We have the extended warranty and it has been two weeks and NO call back yet. The cooktop sucked--never got hot enough to boil water. And the dishwasher got a small slow leak in the pump. Dripped water under the appliance and ruined our wood floor. Black mold.

Three lousy Whirlpool appliances. I will NEVER ever ever get another one. Really--can I leave no stars?

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TONY MONTE

May 5, 2015
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Whirlpool side by side refrigerator model #WRS 325 FNAH00. Purchased in September 2014 at HHGregg. The refrigerator side door sticks out further than the freezer side door. Three service calls from two different service companies and the servicemen could not fix it.

The last serviceman called the Whirlpool tech line and they told him that the refrigerator side door has the wrong gasket on it and it cannot be replaced because of the way that it is attached to the door at the factory. I spoke with two different supervisors in two different call centers and was given the run-a-round by both, always being asked the same questions and not being able to retrieve the results of the service calls.

The last one Peggy Moore was supposed to call me back and never did. I left messages on her voice…

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Phillip E. McBain

Apr 21, 2015
0

On 03-05-15, I purchased a refrigerator water filter from your Whirlpool store by phone. It was thru a promo code: SPECIAL. Filter P/N 4396841. If I remember right, this is the 4th time I have ordered filters through this special promo.

Never any problem before until this time. I called 03-13-15. Was told filter had been returned. No reason given. Checked your records. You had only my residence address. O. Box. which I gave to the lady that took my call. 03-30-15 still no filter.

I asked the lady that took my call if both addresses were on the shipping label. She informed me she had no way of knowing what addresses were on the label. 04-06-15 called again. I was informed it took up to 10 working days for delivery.

Today is 04-20-15 still no filter. I like these prices as I do change…

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David Piano

Apr 19, 2015
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I have a Whirlpool Refrigerator. Whirlpool service man was called on 05/13 2014 because of ice in freezer. The drain line was changed. Whirlpool service was called on 06/07/2014 because of frost in freezer. Changed door slides. Whirlpool service man was called on 04/09/2015 because refrigerator was not working. Service man came on 04/14/2015 and wrote that Compressor extremely hot. Residue of leaking in drain pan and around compressor. 40 deg. + in freezer, no temp in fridge. Said it would take 3 to 5 days to order part.

After 6 days, I called Whirlpool service Dept. and was told that my claim was denied. I was told that I did not perform maintenance on the drip pan, so it was my fault. Tried to talk, but all she would say is that I did not do the required maintenance. I looked up all I…

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surjeet singh ahuja

Apr 18, 2015
0

When we purchase six split and one window 1 ton ac, their dealer and also confirm that all installation charges is include in this billing rate, only if any futher pipe is require, you will provide only pipe,no other extra charges will be charge. 7200/-already pay by us to dealer for installation.

7200 + 6000 =13200 we should pay, in a day,what is this non sence. 13200/- please look into this.

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anartist

Apr 16, 2015
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My brand new Whirlpool refrigerator is leaking water all over the floor.When I called customer service to get it repaired they tell me their computer is down and please call back in an hour (the 1st time) or tomorrow (the 2nd time).

After 20 minutes on the phone each time, I'm asked to call back, but they can't guarantee that their computer will be working when I do. They asked me to send a copy of my receipt, since they had the date of purchase recorded incorrectly. In 3 to 5 days they should be able to process the information, which goes to another department. They can't send anyone to repair the problem because they can't look up the local "authorized" repairman on their computer, in spite of the fact that I have his name and number from the seller.

Meanwhile the laminate flooring…

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Dreama A Slaney

Apr 14, 2015
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I purchased the Cabrio Whirlpool washer and dryer. Washer doesn't always wash - even leaves some things dry. Dryer does not dry - even after resetting for additional time. I even put it on Bulk Load - 70 minutes - for some thin items, then gave it 20 minutes more on Timed Dry. STILL NOT DRY. So I spread them out over things to dry. I just thought maybe I got a lemon until I read other complaints.

Please I had a Whirlpool set before and LOVED IT. This one I have read so many complaints about. WHIRLPOOL please don't let me down. PLEASE help me out here. Thank YOU!!!!!!! Rate Experience? 1 - 5... is 1 good or bad? 1 being bad - then one; 5 being bad then 5.

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gayla gold

Apr 3, 2015
0

Bought Whirlpool washer 3/31/2015, del. 4/2/2015. Drain hose to short, have called company 5 times, they tell me I'll have to buy a longer drain hose, this is nonsense the hoses are way to short one size does not fit all.

Lowe's nor Home Depot have a fix for this issue. I'm ready to call the company H>H>Gregg and tell them I'm returning it, I shouldn't have to pay a plumber to come fix this. Whirlpool should make good on this.

Any other ideas for me ? Will never BUY another product made buy you guys if someone isn't more helpful.

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Beatrice Butcher

Apr 1, 2015
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I have just purchased over $3000 worth of whirlpool appliances. 00 off for a broiler pan. I can't believe you don't have one in the oven. How cheap is that? Isn't a broiler pan part of any oven?

Also the front of the bottom drawer is BLUE. Who wants a blue drawer. I hope this can be replaced with either black or stainless steel. K. I hope this can be resolved. You don"t want an unhappy customer.

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Nancy Smith

Mar 31, 2015
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I purchased a Whirlpool dishwasher from Lowe's in Palm Coast, Florida in July of 2013 with an extended protection plan. Now, in March 2015, when I went to wipe the top edge of the door with a wet paper towel, the paint chipped off.

Lowe's suggested that I contact Whirlpool, which I did. ) it was not covered. They suggested I call an appliance repair service. 00) to assess the problem. I would still need to pay for the repair, and if necessary, for a new door as well.

The damage is severe enough for me to want it repaired and I feel that Whirlpool should be responsible since this is shoddy workmanship and poor quality control at the point of manufacture. I see from other complaints that this has also happened to another customer.

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Jon Goldberg

Mar 29, 2015
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Installed new water heater and element broke got a replacement and that one broke in half and fell in tank. used old element and got it working. called whirlpool to ask them about discount due to my two day ordeal.

The tech said it was due to improper installation and would not give me anything for my troubles on a brand new water hearer. i did the same filling and purging the tank of any air all three times. i will never buy a whirlpool product ever again.

Customer service was poor and quality of product doesn't seem to be good. i hope someone contacts me about this issue and makes this right. I also working in sales and customer service and if one of my customers had issues with new equipment i would send out a replacement or at least offer it.

I feel like with whirlpool once you…

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Wesley Miller

Mar 29, 2015
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7CF Nov. 7,20 hooked it up, worked for a week then quit working consitently. Upper door latch was not closing correctly. was not latching all the way. Called 800 number and was givven a number for warrenty service. Sevice man came , looked it over and took it to the warrenty aproved shop for service.

Finally got it back after January 2015. The repair man brought the microwave in, got it in and tried heating up a cup of coffee. tried a couple times to see that it worked and left. Worked for a day and a half, then quit heating..

Since then it just sits there . Not useable. The repair man said that it took so long to return it because they had a hard time finding part to repair the darn thing. This is the reason we have not contacted anyone sooner.

Seems that we made a bad decision buy…

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leslie sigler

Mar 27, 2015
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I own a whirlpool side by side with ice and water on front. The ice will not come out. Serviceman said its a ongoing problem and cannot be corrected. Very upsetting as this is reason we purchased this model.

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rontonda bruins

Mar 21, 2015
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I am buying a trailer from clayton mobile I got the trailer in August of 2014. The trailer is brand new single wide 2013 come with brand new appliance dishwasher, stove, refridge. So that Friday they was still in there I was about go to bed we start seeing smoke and smell something burning my pizza cutter plastic was burning note I haven't use the dishwasher since Thursday why the heating element still hot .

And I've use it several time all sudden this happen what if we had fell asleep we could've die from smoke I turn it off from the breaker that's only way it went off. GOD BLESS AMERICAN

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Judy Turpin

Feb 20, 2015
0

We bought a Whirlpool dishwasher after putting it in the dishwasher never dried the dishes. The contractor was called to come out and check the dishwasher. We were told the part the dishwasher needed was not available. We bought the dishwasher in December we finally got it replaced on February 7th but quess what this dishwasher doesn't dry the dishes neither if I'm going to have to take the dishes out and dry them before I can put them up.

I don't need a dishwasher it just makes it harder. The contractor was called on this dishwasher on the 7th it is now the 20th of February and we haven't heard anything from them. I will never buy another whirlpool product.

I wouldn't even give Whirlpool one star.

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Anonymous

Feb 16, 2015
0

After 1 year and a half, I've fixed and taken apart this Cabrio washer 12 times. A major design flaw sucks clothes to the bottom of the washer and causes the motor to lock up. After 30 years of faithful Whirlpool products and a day of run-a-rounds with Whirlpool customer service and hundreds if not thousands of blogs about this machines poor performance that I've read, I'm calling it quits for life on Whirlpool.

As well as anyone I talk with about this failed company.

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Anonymous

Feb 16, 2015
0

The first part of this complaint concerns an order for a refrigerator, washer and dryer which we were told that the order was never placed after waiting for the delivery and being told it was out for delivery. We then canceled the order and went out an bought Sumsung appliances.

Our new home has a whirlpool stove. The oven does not work. We had a repairman out on the 21st of September. We were told it would take 5 to 10 days for the part to come in. We called today (October 3) and found out the part is on back order.

Now we are told it will be another 5 days. We should have been called earlier.

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Anonymous

Feb 16, 2015
0

I recently had to replace my microwave wall oven combo of 17 years when the microwave would no longer work. I went with another Whirlpool. I love the microwave but the oven unit whistles the whole time it is on so loudly that it is very disturbing.

It also still gives off a strange smell even though I have used it at least 20 times. My kitchen is part of the great room and this new unit disturbs everyone in the room which is the center of all my entertaining.

What can be done to fix this problem?

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