Woolworths

how do woolies have the audacity to air tv ads saying winter roasts reduced when silverside has increased from$8 kilo to$12 a kilo 50% increase.smiths potato chips 100%, please give honest reply

I have experienced the worst service possible from the Whitfords meat counter. I was served by Dan, he was rude, condescending when a question was asked. He slammed the servery windows multiple times whilst opening and closing and threw a whole rib rack back into the cabinet hitting the front glass with force after I had asked the price (I couldn’t see the sticker) I was so

appalled with his behaviour I put the tomahawk steaks back along with the rest of my groceries and went elsewhere. I know the level of service required from Woolworths as I completed a butchery apprenticeship in the 90’s with Woolworths NZ

Do you have your groceries delivered by Woolworths by a driver in a Woolworths van? Do you know that when the driver damages your property that Woolworths NEVER accepts liability for damage caused by the Woolworths representative being their delivery drivers. 00 pm...

After l made a formal complaint, Woolworths stated .... "As the delivery drivers are not employed by Woolworths, direct liability for damages is based on the decision of our 3rd party logistics team. ”.... This is not right !!! Woolworths wipe their responsibility to the household…

Hi, My husband tried to return a small cake to the Menai store that I had bought from another store that same day. The cake had an ingredient in it that I couldn’t eat and had just misread. The lady at customer service didn’t know what to do so called a supervisor, who then pulled out the policy document to show my husband that they couldn’t return items for a change of mind.

My husband told him it was bought that day and we wouldn’t be able to eat it, but the supervisor was rude and unwilling to even listen. My husband then just left the cake at the desk and the supervisor said that they would throw it out.

Small cake, $4, not fussed about cost. Fussed, however at the rudeness and unwillingness of the supervisor to listen and understand. We have previously returned items at the store…

Hi I placed online order for Hi ashish , Your order EM0415881 is out for delivery with Toll IPEC and is estimated to arrive today. Order information Item Description: Quantity: Devanti Devanti Freestanding 22l Water Cooler Dispenser Bottle Stand Ceramic Filter

I didn’t received fully order Missing filter and dispense stand. I received only Empty bottle. Do I have to pay $180 for empty bottle. I try to contact everyday team, they told me contact Woolworths. Please refund my money. Thanks Ashish

30am. Doing my shopping and out of nowhere i heard someone yelling, i turned my head and it was a male woolworths employee yelling at a young woman employee which was located at the service desk, whilst trying to serve customers.

She was the only person working at the service desk at the time, i felt vey sorry for her and later on when she was alone, i approached her and asked if she was ok. I also told her that this was not appropriate for another person to speak to her like that and it shouldn't happen in a work place.

She had a lovely conversation with me and told me that it was one of the managers and i could see that she was upset by what happened. This manager, then walked over to the bakery and started having words with a male employee, he wasn't as loud, still inappropriate.…

Last night the 0908 I was heading back In the rain from city Perth and a Woolworths truck was sitting behind me for awhile between ocean reef and Joondalup off ramp roughly 8:30 pm he was driving over speed limit I had to get into a right lane then he passed me doing over 120 km got in same lane in front off me and speeded a headed recklessly - condition were raining etc and bad. I took rego ..

I put my things back on shelves and left the store I'm not happy are you paying people to stand around talking to each other as I did see staff talking to each other while I'm wondering around looking for a checkout to open

My name is Graham Ryal, I live in Berwick 3806. I was shopping at Woolworths (Berwick) in the meat department and this meat department was unmanned (No Butcher working on the day). The selection Fridge at the front counter was full of meat for purchasing by the public.

While I was browsing the display I noticed a big Blow fly flying around inside the fridge. This fly was landing on all the meat which was sitting in trays within the Fridge. I reported this to a lady working in the near by Deli and she took here time but managed to get rid of the fly.

My concern is what bacteria and germs were passed onto the meat sitting on those trays. If it had of been properly maned by anyone, they would have made sure there were no fly's in the area to end up in the fridge.

This is very poor and…

Complain is the matter regarding an email sent to you with no feedback my life partner mariena qulu with id no 7306170270080 who was an employee of Woolworths based in kokstad she has passed away in September 2021 I have not received any feedback from you regarding the matter please contact me urgently my name Clive Minnie on 0797734165 also note the email address is minnieclive@gmail.com

It was on 19 June when I bought a gift card in Tygervalley for my daughter's 21st birthday. Only to find out that no money was loaded on the gift card. I immediately went to one of the branches (Promenade mall) near my work place to lodge a complaint.

They took my details and promised to investigate. They did their best to respond to me giving me feedback. They told me that Tygervalley mall's supervisor was going to contact me. I tried contacting her(Fundi at Customer service) myself but could not get hold of her as she was on lunch.

I left a message with Siphokazi that when she comes back she must call me but never did. I tried calling again at 7 and was transferred to the customer service department but no one picked up. I feel disappointed and frustrated at the same time.

Could you…

Applied for a replacement of my card that was damages 2 weeks ago only to be told that it was not done

Order no:0860442905.i ordered online for collection in potchefstroom store and when I arrive to collect I'm informed that my order is not available. I spoke to the manager Nadia for assistance but she couldn't help me. Kindly assist so I can receive my order

Today I went to Woolworths at Kiama and I was waiting at the express checkout s 3 of them and 1 cashier I proceeded to line up at the checkout which she had just served another woman on and as I was placing my things down she told me she wasn’t going back to that check out so I moved my things down to the next one she said no that’s not the one I’m going to either and

I said I’m sorry I’m not a mind reader where would you like me to put my things she said I’m going to that one so I put my stuff there and I said to her that is no way to speak I’m not a mind reader she told me that I’m lucky that she’s even serving because she was half an hour late to going home so

I’m lucky that she’s serving me I said no you’re lucky that I’m here giving you my money and she proceeded to argue In the end…

Just read by chance your change of store hours and curious as why the Logan Qld area appears to have Monday hours reduced and other stores like Coorparoo nothing has changed is there a particular reasoning

I have been trying for more than 10 days to get my Credit card statement for your4 Cr card division. I have emailed a number of times but get no response.

I finally got a response from a lady called Carmen who emailed me saying the latest statement is attached.......and off course there was no attachment!!!~ I replied to the email to which I have still not had an answer. This was on the 28th July..

I am absolutely furious as I have also tried phoning a n umber of times and they say choose this and that and once chosen you get cut off after holding on for absolute ages.

HOW DO I GET A STATEMENT AS I AM NOW GOIN TO CLOSE MY ACCOUNT. I AM NOT PREPARED TO GIVE MY ACCOUNT NUMBER OR IDENTITY NUMBER FOR CONFIDENTIALITY REASONS. i CAN BE CONTACTED ON 084 645 6684. the worst service i have ever…

I would like to express my dislike for a Woolworths brand, Choccy Slams. 200g pack. I just purchased a pack and made the mistake of eating one, Yes just one Slam was enough the turn me off for life. Small price for rubbish, not eatable crap.

milk chocolate 5 stars, cream centre 0 Star. like chocolate taste, unit the cream centre screws up your mouth fro the discussing crystallised sugar taste. I would list this product to be sold in the lolly isle. because of the very low sales of this item, you may like to find another or have the factory try again to come up with something more like the Tim Tam. cheers

I haven’t been able to order pikelets online for months. Please advise

I would just like to say that your on line service needs to pay attention more on items my order got frozen food left behind when you can’t leave the house it’s a disgrace that all you do is offer a refund so my family has to starve it’s not good enough

Asian Lady with glasses at self serve checkouts is grumpy, rude and very disrespectful, and should not be allowed to deal with customers!!

I purchased some Chicken Products form your Miranda store yesterday and they were Disgusting I would like to speak with someone about this. Please call or email me Peter

Purchased lamb leg steak and found them to be tough chewy and uneatable. For the price of meat I would expect good quality. Not happy.

Unprofessional and disrespectful behaviour from your Clearwater branch and consultant itumeleng at the tills who asked me to sign a couple of times on the slip as according to her my signature was not the same but the same person had previously helped me using the same card and did not bother to ask such.As a committed who has been with you for years I feel disrespected .......

Absolutely appalling service, we purchased prawns, once home we found them to be way past their safe eating stage. The manager of the store Sebastopol Vic was Absolutely no help, wanted to exchange them, not trusting their prawn quality that was no use.

I will be having depth of health look into it and her. 1 is not low enough. Never again will I shop at woolworths, this is not the first time I promise it is the last!

i spent $65.95 and received 2 Fix-ems. 1of them had a Fix-em in it but one of them was empty.

45 pm Thursday evening the trollies were locked so I went outside to find one and when I came in the security guard got me and told me the plaza was shut so I told him I had to go downstairs to car park when I seen lots of people going into the Woolworths I followed them I needed a few things due to being sick for three weeks and

not being able to leave the house he then followed me in store and called me a liar in front of all the customers I got treated so bad that I never want to shop there again he was out of line and aggressive because of this stressful experience I will shop at Cole's from now on and so will my family

It's about employer Ruby Ruby very bad girl to talk and service He is very rude person and don't ha any comersences how to talk she he very rude fucking service pls I advice change ur staff I request to u really Ruby is not good for customer services Ttjx

I overpaid Woolworth by R2000. I have appealed to Financial Services to reimburse me but no success. I have sent them the necessary proof of payment but get no answer. To date I have had 8 emails from them each one asking me for proof of payment.

It seems each one reads my email and then just answers me by asking me to send proof. On the 18th I was told the money had been processed and it would be in my bank today (20th) that has not happened. I'm desperate.

Received my online delivery but also 3bags plus 2 lot of soft drink where I have to tell the driver to take it back Also that driver didn’t take photo from delivery If I wasnt honest I could keep everything and that person would get in trouble please don’t let that happen again Likely I was home when the delivery came Hope to hear from you Regards martine

m. they close at 12 midnight they had advertised your cuddly fabric softener for half price the price was stated on the shop I completed my shopping went to the cashier to pay for my items I was told it was full price I argued with your manager at the store that the prize should not be advertised it's false pricing there and

so was it is for tomorrow's specials iobit again you should not have the incorrect pricing whilst the shop is still opened you had one hour before closing time I should pay for the items as per advertisement they are good I left without my shopping

I have shopped with Woolworths since I was a teenager! My first job was with Woolworths. I went to buy a 30 pack of Diet Coke today & of course none on the shelf. This is a common occurrence so I asked for help & the man informed me that you will not be stocking 30 packs of Diet Coke anymore.

This will definitely change my shopping at Woolworths. I am not happy .

My name is Angela Quigley and I am a representative with Strategic National Group I visit the store regularly to complete merchandising and planograms. I was at woolworths Medowie on Wednesday 13/07/2022 in the morning around 9am when I was approached by a woolworths employee Jennifer Hayes whom proceeded to raise her voice and get aggressive at me on the shop floor in front of customers and

other staff members yelling at me that I am in trouble with the boss because I non complied the store regarding a bonds bin display she kept repeating it angrily at me with her voice raised. I in fact did not non comply the store the previous week at all.

I believe this is not her Job and I felt very embarrassed and upset about her angry confrontation towards me in front of a busy store. She has been…

I just recently shopped at this store and it was more of a follow up of a previous complaint, was very disappointed to find your self serve checkouts are absolutely filthy still. I pointed this out about 2 months ago to the girl there.

The whole store is pretty bad but when I have to place my food in the area that’s where I draw the line. Your green shopping baskets are also very visibly soiled. Doesn’t take much to clean something when you’re standing around. ☹️

I recently purchased a 100-pack of 'Inspire Tealights'for $10 and find them a very bad product. They hardly burn, or just die after a short while. Since I bought tealight from Woolworth before and found them a good product, I did not expect these bad quality ones.

Since I did not keep the receipt, I can't get a refund.

I am very disappointed!

Regards Heide P

I would like to complain about our shopping experience today at Woolworths bulli. 15 minutes later after the cashier having in depth conversations and not working, it was finally our turn. Buy this time we were both upset with the lack of service I told her to stop talking and do her job I walked out of the store.

I worked in retail for twenty years and know how it works. This cashier needs training in procedures. 58 14/7/2022 Please respond to my email Roslyn thicknesse

This afternoon at Woolworths, Munno Para West, I experienced an awkward situation at the checkout.

Included in my shopping, I had two boxes of tissues and one packet of Antibacterial hand wipes (wet ones) ... At the checkout I was informed that I had 'exceeded the limit' and the hand wipes were taken away and placed aside, with the young lady at the checkout saying 'you can not buy more than two of these items as they are limited to two items per customer, I have no choice but to take them off you'. The other shoppers around me were all looking at me .... It was sooooo embarrassing !!! I felt like I had been trying to do something wrong on purpose like a cheat !!! I had no idea that there were restrictions on the items.

There were no "limited item" notices or signs at the shelves where I…

not at the cigarette counter. On my self checkout purchase of matches, my purchase was stopped with an orange light flashing, indicating to the store assistant that I required help. I pointed out the item was listed on the screen, but to my mind, wasn't being recognized as sitting on the bag tray.

However, the assistant kindly told me, the light was flashing because purchase of "matches" required a Woolworth employee to check the purchaser was over the age of 18years ! Seriously... I couldn't believe it. I was being policed for buying matches.

( I have a wood fire for heating ). I asked, the assistant, " when did this ridiculous law come into being"? She said she, " didn't think it was a government law". I asked, "is it a blanket policy for all Woolworths stores"?

Again, the assistant…

I have lodged a complaint against Management of Centre Road Bentleigh store around 4 weeks ago. I have followed up with a lawyer and a doctor due to huge stress that I was put through by management of the store.

I have had a phone corespondents from customer service but still waiting for response and a resolution from you.

Regards, Anna

I went to shop with my wife in dickson branch today. We were trying to get some lamb cutlet from the meat section. There was an Asian guy serving us.

First of all, my wife asked him how many pieces of lamb cutlet would come in half kilo. That man was way too careless to answer/check. We didn’t bother about it and ask him to go for 8 pieces. He started to pick from the regular ones and I told him to pick from the marinated ones. Thats where his attitude came in to play. He started arrogantly right away with- “you should have told me that in first place.” Like its a big problem for him to switch back.

My wife told him that we pointed at the right one but you didn’t notice. Things could have been finished right there but it didn’t because then he started teaching us how right he was in a…

Standard of service and follow up at Parkhurst Qld shop Purchased Cavenish Bananas and were incorrectly charged for Lady Fingers Then when queried this to the Supervisor the attitude was less than friendly and they quickly did what I though was a credit adjustment In reality this was an additional charge rather than a credit The value of the transaction is relatively small my complaint is with the attitude and

level of service that I received from a acting supervisor after I brought the original error to their attention This poor service and follow up continued when I contacted the store’s supervisor the next day to register my complaint on both the original overcharge and then incorrect adjustment later Still no real apology and just a comment to come back to the store and receive a…

Collected a store to boot today and the female worker was so rude to me talking to herself while she was putting my groceries in the boot and then she slammed my boot closed

And he repeated it again and this time gesturing towards his cheek.. I didn't not receive what he said as any form of a joke at all because the reality is that it was an inappropriate comment and very uncomfortable.

I wasn't able to get his name because I didn't wear my glasses and I'm short sighted but he is a manager at Bassonia shopping centre and I can identify him.

Inj todays delivery of order 127208567, Dairy farmers pure cream 300 mL, had use by date of 27 June. this is 5 July!! I expect a refund of course, but more importantly how can this happen??? does nobody look at the date on the shelves??

Woolworth Newtown store charged me $22 extra for a flower which I haven’t shopped. Went to the store manager and she said she can only do refund and dont know what happened. It took me 1 hr to stand in the store to get my overcharged $22.very bad behaviour and I’m very disappointed.

I purchased sodastream gas cylinder and forgot to bring back the empty gas cylinder. This was sometime ago. With all the trauma in my life I did not give it a second thought and thought that could probably return the empty bottle at a later time.

I was told at the check out that I can not return the empty gas cylinder without buying a full one. So now I have 2 full cylinders (one half empty) and now I have one empty cylinders that I can not return to redeem the cash back for the empty cylinder.

I must buy a new cylinder to be able to redeem the cash back. I was told that the system does not allow it. I really have no need for a third cylinder. $20 might not seem much but with all the sky rocketing prices it will certainly help.

15 pm. I was hit from behind by a customer because she wasn't social distancing and wasn't watching where she was going. And their was a loaded pallet blocking off part of the isle I was approaching the isle. 2 workers were standing there watching me moan in pain and did nothing.

I still have the trolley Iimpession and dints on my butt. Because i have lost some use of back and have arthritis etc The pain gets more intense everyday in more parts of my body as the days go on.

I have alot of cracking and pain. I have sent 2 emails. nobody has contacted me since I was hurt in their store. No wonder you people get sued. I have a receipt for shopping to prove I was there.

Since the Toombul store has closed due to flooding the Nundah store is far below par Produce refill is slow Lack of trained staff Lack of produce ie bread, roast chickens, meat, fresh veg Always plenty of rubbish product but this doesn't feed a family

I purchased a "Woolworths" Top Side roast - Australian beef (moisture infused) at Woolworths store, Church St Brighton on 23/6/2022. The weight on the package said 1.314 kG. After unwrapping it an weighing I found it to be only 1.188 kG, almost 10% less. I was and am greatly offended by this.

If this was an error it is unacceptable and your quality control is totally inadequate. I am inclined not to shop for such items at your stores again.

I received my order this afternoon. I had been advised that the lipstick I krdered was unavailable and my payment would be adjusted. Just checked and it hasn’t been deducted Janet Scilly. 1/1-5 Russell Street Wollstonecraft 2065. Sydney.

We shopped at Woolworths Mawson Lakes yesterday. The young male serving us didn't acknowledge us but spent his time interacting with the young female assistant on the next cash register. He over filled our bags and failed to ask my partner about reward discount she was entitled too.

A most unsatisfactory experience which could be avoided if customer service was a prime objective.