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YouTube

2.0
259 complaints

Address

901 Cherry Avenue, San Bruno, CA, 94066

Users express frustration with YouTube's content moderation policies (perceived as biased/unfair), demonetization without explanation, and poor customer support accessibility. Technical issues and intrusive advertisements are also major pain points. Many complaints involve difficulty reaching human support and lack of appeals processes.

Common Issues

30% (39)
demonetizationchannel terminatedbanned
25% (33)
not workingfreezinglogin issues
20% (26)
no responsecan't reachno human
15% (20)
intrusive adsloud adsstill get ads
10% (13)
offensive contentinappropriateanimal abuse

Complaints

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moly datta

May 13, 2019
0

some videos are showing zomato customer care no. which are absolutely fake and when I ringed that no. my account got hacked and Rs 13000 got debited from my account. So ,I request you to block these videos cause it can be very harmful for the people. They showed these no. 620402766 and 8744927987 respectively.

their user ID of youtube was 09733393134-9733393134 09733393134.

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Cruz

Apr 27, 2019
0

The very second you have competition, I'm gone! You're nothing but a bunch of biased liberal hypocrites.

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Deanna Lloyd

Apr 20, 2019
0

Spent way too many hours trying to connect my bedroom TV to the Youtube app. Gave up. We have it on our big TV, but I guess getting it on our bedroom TV is beyond your ability to give it to us. I GIVE UP!

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Monjurul Ahsan Bulbul

Apr 20, 2019
0

I'm a senior Editor/Journalist from Bangladesh. If you type Monjurul Ahsan bulbul or Bulbul Ahsan you will find my journalistic activity, several interview I have taken for TV channels are included. But recently some vested corner upload some videos which tarnish my image.

They spread some scandal in my name which not at all true. I earnestly request you to STOP it.

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Peanut

Mar 26, 2019
0

After five and a half years of being loyal to YouTube they just stabbed us in the back. Without any warning they removed all monetization on all seven thousand of our videos. They offered no reasonable explanation. They claim we are re-using content from other channels.

This is a complete lie. All of our videos our own own original works. No appeals process, no managers to go to. No escalations allowed. We went round and round with one of their "support people" and got a constant run around from them.

They pointed us to the policies that we had read 156 times already. As far as we can tell we are following their vague and highly subjective policies just fine. Asked what video(s) they were referenced. They refused to answer.

Asked what percentage of content they claim is re-used. They…

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patrick walshe

Mar 26, 2019
0

signed up for a free trial off no ads .but still get them after signing in

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John Wynn

Mar 23, 2019
0

com is now disabled. It looks like it was being used in a way that violated Google's policies. com/t/community_guidelines), your YouTube account John Wynn has been suspended. After review, we've determined that activity in your account violated our Community Guidelines, which state that hate speech is not acceptable on our site.

"Hate speech" means content that promotes hatred or violence against members of a protected group (race or ethnic origin, religion, disability, gender, age, veteran status and sexual orientation/gender identity). Please be aware that you are prohibited from accessing, possessing or creating any other YouTube accounts.

For more information about account terminations and how our Community Guidelines are enforced, please visit our Help Centre. If you would like to…

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dofuses

Mar 10, 2019
0

never saves my account always forcing me to login

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M J Troy

Mar 7, 2019
0

I have watched YouTube of and on sense it started. Missed a lot on deployment and later on assignment for work. I now find that I can't use YouTube because most of the videos are in Russian French Hindu Arabic or Chines, much less the others I can't Identify.

Has something gone wrong or are you messing with me. theirs been a lot in the news about your online observers messing with folks on line. I hope this is not the case.

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Anthony W.

Mar 1, 2019
0

Leads industry in shadow banning of "wrong think" channels. Has recently started outright banning channels that do not toe the neo-liberal political group-think i.e., Buds131 just recently.

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Susan kruger

Feb 27, 2019
0

Hi There, I see the free instant you tube downloader it was working just now and now there on your side is errors and we can't download your choice of music and all music was work before now we can not play or download not your choice we put in by the search.

Why it going on for more than a year that then you can download any song you want then nothing and complain again then its right again and then a again nothing. Why it can not be right like for years, what it was in the past. please thanks

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Jason Griffin

Feb 18, 2019
0

I have an issue with with your assault on our gun community channels. I think you're a bunch of biased idiots who easily gets their feelings hurt. I cannot wait for a competing media platform to be made that respects our first and second amendment rights.

I'll be the first to switch. I'm looking forward to the day YouTube goes belly up due to your idiotic left wing veiws that are not the veiws of the majority.

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Anita Williamson

Jan 26, 2019
0

Good Morning! I usually enjoy listening to and watching YouTube, but yesterday, Friday 24 January 2019, I was HIGHLY OFFENDED after listening to a message by Pastor Steven Furtick. When his message was complete, the NASTIEST, most OFFENSIVE rap song came on!

I've Never had this happen before and I pray that it Never happens again! THIS SHOULD NEVER HAPPEN. I hope that you will correct this unfortunate situation. I am usually listening with my young grandchildren. Imagine how embarrassed I would have been had they heard this HORRIBLE song.

Thank for you expedient removal of this back-to-back error. If people choose to watch or listen to women being denigrated like that, it's their business.…

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Susan kruger

Jan 24, 2019
0

Hi there, its now for almost a year I complain about the free instant downloader for you tube it not working only when I complain and then it working for a week or so and then not working again it dont play the music I pick and dont download anything.

Please is it possible that you can fix it permanent this time. thanks. in the past the free instant downloader for you tube work so so awsome. Why dont now again.

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SUSAN

Jan 20, 2019
0

Hi There,the free instant downloader from you tube has been working absolute awsome for few years untill now few months ago. Every time I must complain its not working proberly before its working right again. And now again I want to download some music and nothing working its not even playing the music I have pick and logic its shall not download.

Pretty please make it right. Thanks.

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Robert cooper

Jan 18, 2019
0

YouTube used to be great. Uploaders, and viewers, used to be able to voice their opinions on a plethora of topics. But these days, even the most innocent statement is misconstrued by the political agenda of whoever is CEO. It always leads to the top.

YouTube, and Google, are an entitity, no single human should govern the freedom of expression, and/or point of view, based solely on their beliefs and the agenda they are pushing. I have never been banned or blocked from any of their services, but who oversees the them ?

We can file complaints against any government agency, or business, or police etc... But Google , Facebook Twitter and many others feel they can control and prescribe the social medicine of their choice. They have total freedom to do as they wish, while the rest of us are…

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Paolo Hannaway

Dec 30, 2018
0

the constant use of the c word and constant ref to large ladies as fat bitches,is offensive sexist and discriminatory,it shows a complete lack of English vocabulary,he brands his channel as comedy I dont think anybody with a basic level of intelligence would consider his views as comedy,in general I feel a lot of your vlogers are not using your platform as freedom of expression but ranting using extreme language and swearing to promote their own racist,sexist and extreme views.

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coitsfault@yahoo.com

Dec 20, 2018
0

You have comments below. You have share. I disclosed some of your donors. You say the RT is funded by wikileaks. I put donors your did not disclosed and get ban?

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Henk Ravestein

Dec 18, 2018
0

New App , pop up window to registry ? It doesn't explain any steps , or just what you tube is wanting , what's the cost , Sorry You Tube , in willing to sign up to any contract that doesn't explain the costs .

YOUR loss "You Tube " . Another pissed off customer .

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Amber Court Management Corporation Malaysia

Dec 12, 2018
0

The Amber Court Management Corporation which comprises of 747 individual condominium owners does hereby insist that due to the privacy laws that have been violated that youtube remove all videos made by individuals claiming that Amber Court Resort Apartments, Genting Highland, Pahang, Malaysia is haunted. The said individuals who have put up these videos did not obtain permission from the Management Corporation to film or to express their opinions regarding the property. The privacy of the owners of Amber Court Resort Apartments have been violated and their property exploited without their permission or consent.

The Amber Court Management Corporation would appreciate Youtube's immediate and speedy action.

Thank you.

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Douglas Enquist

Nov 15, 2018
0

Gavin Mcinnis promotes violence and death. Why do you run ads that promote a racist? Why do you run ads that promote hate? Why do you run ads that promote an individual that openly encourages the choking of trans people? He is the "proud" founder of a gang!

I am a youtube user in Canada.. and I am disgusted by the running of ads to promote this hate monger.

A man who openly promotes hate crimes is a regular in you tube ads! How the hell can this happen?

I want to start a channel of my own.. but the idea that someone would be forced to watch Gavin Mcinnes talk before watching me .. make me want to puke...

What the hell is your ad department thinking????? Are they Proud Boys themselves? Is You Tube run by a racist gang? Who is working for You Tube?

This is not a joke.

Something is VERY…

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Malcolm Randle

Nov 14, 2018
0

Notifications late or non-existent for Youtubers I am subscribed to. I have hit the bell and selected all on my fave youtubers and I am still not getting all notifications. Or some come through so late as to be useless for your premier service. I got one today that was sent 10minuntes after the video had finished.

Not very good.

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Michael Lirette

Oct 16, 2018
0

I am having ongoing harassment on the Chunkymark (political activist) site by a poster called Lee Davenport, he is posting vile insults on the thread every time I post and insulting my family and other people daily. I like visiting the site to discuss politics regardless of arguments but there are posters that go too far and he is one of them.

v=7x0--U_LYFs&t=2s This is spoiling my enjoyment of the site . I do not feel I should take my video down because he is telling me my wife and I are obese, should die, get cancer, my wife would not earn thirty pence if she was on the game.

are my children obese too ? Etc Etc it is all on there and nothing is being done about the bullying.

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Cory Logston

Sep 19, 2018
0

I am writing to you about something very disturbing that happened to me regarding youtube. I want to give you a little background. I am a Doctoral Student in Media Psychology at Fielding Graduate University. I also volunteer to teach music/choir to 3-5 and 6-12-year-olds.

I am the mother of an 11-year-old girl. I use youtube and karaoke in my classes. Recently one of the 12-year-olds in my class requested Mr. Muffin, I thought I know this girl's parents and with an animated song named Mr.

Muffin, I thought it would be okay. That couldn't be further from the truth, I played about 45 seconds of it before I realized it was encouraging suicide and promptly turned it off. One of the seven-year-olds in my class told her mother who sent an email demanding I was fired and threatening me. I don't…

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NANCY FOREVER

Aug 29, 2018
0

you have deleted my channel FOR NO REASON! no violations, its been a month and YOUTUBE WILL NOT RESPOND, YOU TOOK DOWN A CHANNEL WAS OF NATURAL WONDERS IN THE CLOUDS AND ELSEWHERE THAT appeared to be JESUS IN HEAVEN MEETING HIS BRIDE, HEAVENKY WARS,,THIS WAS AN ONGOING STORY,, YOU BRANDED THIS ACCOUNT FOR NO REASON AND THEN DELETED IT.

YOUTUBE YOU HAD ME SHADOW BANNED FOR A LONG TIME,I HAVENT BEEN ABLE TO FILE APPEAL AS YOUTUBE HAS MADE MY URL IMPOSSILE TO FIND,,,,,,,,,,,,,,,,,,,,,,,,ANSWER ME YOU ARE CALLING ME A CRIMINAL NOW YOU TELL ME WHY IAM SUCH A CRIMINAL! WE WERE EVEN UP AT YOUTUBE NEAR SF AND ALL YOU DID WAS GIVE US NUMBERS THAT NO ONE ANSWERS...

TELL ME HOW IAM A CRIMINAL!

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Iara Foschino

Aug 24, 2018
0

This is one of the many livestream that the very well known Live-streamer and you-tuber Charles marlower has been using to degrade others along with this followers, spread lies, and heavy Bullying. There is a a lot of explicit around minors as well and drug uses.

I do not think it is safe to have this person's material available on Youtube . He has been hurting many people with racism, anti-Semitism, and derogatory speech towards women for their weight and looks, also over people's sexuality .

I was heavily bullied for my background by his followers and he supporter and greed with them . I am all alone in the country, and I was relying on this online community , for friends who were vegan as well , so since there was a few good ones.

He uses a sever named discord where he daily share heavy…

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Chris

Aug 20, 2018
0

https://www.youtube.com/watch?v=iOZyH-hepF8

The video shows murder scenes

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William Burke

Aug 19, 2018
0

Unhelpful and lazy methods employed by google has ruined the diverse content allowing YouTuber to be bullied out of my existence.

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Kiran Sadhwani

Aug 3, 2018
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I had created a youtube channel "Kiran Sadhwani" a long back ago. The mail ID i made the youtube channel with is deleted so I just want to delete my youtube channel but am not able to login through it.

Please help me delete the channel. Thanks.

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Marilyn

Aug 1, 2018
0

Why is it so difficult to get you tube to work? Use to be great! I can’t get out for some reason. How could you mess up something that worked perfectly fine? Does not make any sense. Hardly use it anymore. It is really frustrating.

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Joan Elizabeth Caldwell

Jul 27, 2018
0

Today (7/27) YouTube took down InfoWars right in the middle of programming. As a military widow if there is no freedom of expression in America then why did I bury my beloved soldier and husband? If YouTube continues to exhibit unrelenting corporate greed for power then "We The People" will no longer feed your demons.

Maybe YouTube will go missin billions of $$$ like its friend Facebook. "

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CIndy

Jul 27, 2018
0

I understand you want people to engage on you tube but when it comes to news I prefer just that the news not some person giving a play by play of the event and trying to be a reporter.

I know it would be impossible to sift through the millions of " pretend wanna be reporters" but could you make a button they must click on when making their video before posting it on line that would tell the viewer who is about to click on that video if its actually the real news or someone giving you a play by play of the news.

Maybe a red button next to the video so the public then has a choice to either click on that particular video if they enjoy a play by play of the news. And those of us who ONLY wish to hear the news from the original source may do so.

I have to constantly scroll through and hope…

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Tyler

Jun 13, 2018
0

I was listening to music and in the space of 6 and a half minutes I encountered 4 ads, I was very annoyed at the fact that I could not skip them as they we all at least 15 seconds long each and I was also angry at the fact that YouTube would let a creator on there site use so many ads in such a short period of time. Very disappointing!

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Nancy

Jun 6, 2018
0

Hi, I subscribed the YouTube Red last month(6,May) when I was in New Zealand and now I am in China(Since 2, June) where YouTube doesn't work. So I hope to get a refund of the membership this month. Thank you.

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TIM SCHAFER

Apr 21, 2018
0

I have Audio on my You Tube Videos, but NO VIDEO, NONE.

This has never happened before. Thank You, T.S.

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michael inman

Apr 3, 2018
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ive been heavily disturbed again by one of the most graphic and horrid of ads for a horror film truth or dare, within the first 6 seconds there are images of death and a graphic sceine of a hand being smashed by a hammer ect. i understand theres a need for adds but this add in particularly is extreamly NOT PG r SUITIBLE FOR ALL its sickiening and actually disturbing and very unplesent for me to have witnessed again.

its not what i want to see in any way at 10am in the morning whilst listening to my enya playlist, there needs to be some sort of system that has lets say a PG lock on ads so in a worst case a child dosnt see or become heavily upset by thease sorts of ads that even in the 1st 6 seconds of are far too graphic for some adults let alone children to witness.

it makes me wonder…

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leo ensio welin

Mar 28, 2018
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I want to know why I,m being given no access to any hair growth videos

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Al

Jan 19, 2018
0

When app is opened after a few seconds I get a request for donations then the app closes.

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Roy Charles

Jan 18, 2018
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I am complaining about the demonetization of emerging and small artists. The current policy favours established artists who already receive adequate money for their content and discriminates against emerging artists who are struggling to survive. Many established artists are where they are now because of support that they previously received from Youtube.

Youtube should not be in the business of discriminating. We all benefit from the rich diversity that is on Youtube. I want to see that continue and am asking that Youtube re-visit its current policy of remuneration and return to the old policy.

Thank you, Roy Charles

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Elizabeth Vega

Jan 3, 2018
0

:) I am not to complain but to just ask WHY my youtube channel was deleted? Did I violate any youtube policy? My 15 yr. Let Us Love One Another" and last night (12/2/18), we decided to post our invitations to several youtube users and I wonder if this was the caused?

Our is just to promote and not to violate any policies, so we would like to know if you can put it back and email us so this way we know what happened. We worked so hard for it and we are Godly people who also make mistakes.

com or contact me at 925-206-0229. We'd highly appreciate if you can put back our youtube videos in Beth Vega youtube channel since friends will…

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Trish Jordan

Dec 28, 2017
0

I used to spend a great deal of time on utube and thought is was the best idea and one of the most import in recent times.

However increasingly over this last year the obvious censorship and sadly commercialism this sight has gone to has disappointed me for some time. Now the last straw is a financial pissing match with Amazon. I am done. Whoever has taken this over is no longer progressive nor do they have any integrity as far a I can see.

Freedom of speech is so much more important than profit or someone complaining about not wanting to watch what their children are watching. I am sorry for our loss.

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R.Grant

Nov 21, 2017
0

v=sbJZQ4-pKlc Youtube should put content like this behind a Warning Wall, just like Porn. I really enjoy cooking shows. I watch them around my kids trusting they are not R rated. Extremely disappointed.

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SAC

Nov 17, 2017
0

HORRIBLE, HORRIBLE CUSTOMER SERVICE!! YOU CANNOT REACH ANYONE, AND WHEN YOU TRY TO BLOCK SOMEONE, IT DOES NOT WORK! PEOPLE ARE ALLOWED TO POSTS AND MAKE NEGATIVE COMMENTS, BUT NOTHING IS FILTERED! YOUTUBE HAS GONE DOWN!!!!! IF I CAN GIVE ZERO STARS, I'D DO SO!!!!

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Gabriella

Sep 28, 2017
0

YouTube,you have become increasingly disgusting. All these people posting hate posts,and FOUL things like calling people "c**ts" or "w**es" or telling people to "s**k their d**ks"! And you want Youtubers to make their videos kid/family friendly?? You are such a hypocritical company!!

And It's stupid,that I want to help someone out by reporting someone for harassing them,but YOU tell me,that THEY would have to do it themselves,and you would not look into it! what the hell is wrong with you people???? VILE CREATURES YOU ARE. DOUBLE STANDARDS TOO.

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Wesley Pilmer

Sep 21, 2017
0

On some of the YouTube videos I want to watch it says video cannot be played. For example Jacksepticeye, tales from the borderlands episode 3 and 5.

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Trey Fletcher

Aug 24, 2017
0

I've upload two videos a week apart exposing The Hebrew Israelite. When I leave a comment on other users channel to watch my video, Youtube makes my comment invisible... I feel harassed, intimidated, Youtube, have physically assaulted my integrity, Sabotaged my videos and comment.

YouTube causing me to lose views and subscribers. I also complain about this matter through "Help" nothing happens. I feel my civil rights have been violated on YouTube. I also feel anti-…

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Timothy

Oct 31, 2016
0

I uploaded a video at full screen 1080p and it gets smashed into a small size that makes my video look crappy, it impedes my design my desecrates artistic work. I started uploading my work to facebook because they keep it in the format i upload it to.

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Yap

Oct 31, 2016
0

can i know why only exo mv view count freeze the others do not freeze then i dont after freeze the view count u add is it real voew count we have see so give a reply pls

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thetroller

Oct 30, 2016
0

hello there and my complaint is about my videos getting demonetised for no good reason and im getting no emails for the reason why this is happening so if you could inform me about why my videos have been demonetised and send me a email for the reason why this is happening that would be wonderful .

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Nino mariano

Oct 28, 2016
0

Can ask something..how to remove my video scandal in you tube pls need to advice thanks

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