Zynga logo

Zynga

1.5
276 complaints

Address

699 Eighth Street, San Francisco, CA, 94103

Complaints

Zynga logo

Kelly Reynolds

Apr 10, 2022
0

For the longest time they won't let me get any of my videos to get any money to play with it says they are loading but they never do it's been about a month since the would let me watch a vide and it doesn't matter what hand I get I get beat no matter what hand I get it's bull shit that these pieces of shit can get away with it if I was to do that I would be in deep shit so why aren't they its wrong

Zynga logo

Suquenna mack

Apr 2, 2022
0

I was cheated and emailed them the proof and they have yet to fix the situation or give me my coins that I was cheated out of. There’s so many cheats on the app and they don’t do anything about it when u email them. I have the proof

Zynga logo

Androulla Stavrou

Mar 26, 2022
0

I spent hundreds at Zynga asked for a little help to unlock a watch that would have given me a decent amount to try to win my money back and was ignored by customer services!!! I will not spend another penny at Zynga poker!! The attitude also from the emails was disgusting!!

Zynga logo

Frank Johnson

Feb 17, 2022
0

I am complaining about roughly 2,000 or so players of Zynga’s wonka slots game. I joined a facebook group roughly 12-14 months ago to see if there are any good tips to help. I was losing any and all my bank as soon as I built it up.

Along with the advice I started noticing links that could be clicked on for free tokens. J jumped all over them. Then zi noticed a separate list of links that we're outdated. It was explained that if you change the date on your device to the date of the links you would get whatever amount the link was for.

Quite a few of these we’re 20 billion. I admit I collected the outdated links for awhile myself. Then I got to thinking it is so unfair for me to play for free and all the other players had to pay to compete.

I know about that, I have probably paid zynga…

Zynga logo

Mark Mellea

Dec 14, 2021
0

Your latest Know More adds are to big for screen and can't be cleared without signing out and back in. Will not play like this.

Zynga logo

James Walker

Dec 14, 2021
0

This relates to Words with Friends. “You might also like” is the most annoying pop up ad that I have ever encountered.! It makes playing the game a major frustration. It is almost impossible to get out of and back to the game.

I can’t see why anyone would remotely be interested in anything this ad offers. The only thing it offers is major frustration. Please take down this ad.

Zynga logo

Brittany Bodley

Dec 4, 2021
0

I was asked During the game if I was an the “n” word several times. Then I was told “whites only” several times. I’m highly upset to say the least by this players actions and the ability to say such things to other players on this app.

I’m offend and this player needs to removed from this app. Immediatley. I was also told I must be an “n” word because I refused to respond to his offensive questions and racist remarks. This is unacceptable. I just can’t believe this….

With everything thats going on in the world! All I planned on doing was decompressing after a long day by play some carefree and fun Gin Rummy peacefully. This is completely outrageous. Something needs yo be done ASAP. I want record of the chat from this game with Keith.

I’ll be contacting the app developer or whoever is on…

Zynga logo

Cody English

Nov 28, 2021
0

They are non existent

Zynga logo

Trey Ring

Nov 12, 2021
0

First i use this email address for my online profile james@dallashometheaters.net.

This is about the GOT slots from Zynga. At least 6 times now I have either watched my bank disappear, or loose my entire bank when logging in and out, or watch it disappear when I receive the free coins pop up windows. I decided to wrote support about this issue considering the massive amount of money that I spend in coins. If you check my account you will see that it is ridiculous amount I spend. 2 days ago I was in the new Khaleesi room and built up from 143m to over 600m, then it disappeared again. I wrote to support, clicked on missing coins topic and submitted my claim. When Perry with support responded he said there is no missing coins, there is no glitch and then the tennis ,match began between us. I…

Zynga logo

Scheryle Gusby

Oct 17, 2021
0

For about a month now zynga is kicking me out of games by running ads it just happened I had 500, 000 bet that I should have won. Kicked me out by running ads. This is the 40th time over 10 billion lost.

I want my chips returned.

Zynga logo

Caroline ridley

Oct 15, 2021
0

I keep winning but it is throwing you off the game by bad connections and they always blame you they sa I've had all the chips I'm owed well I must have been asleep when they did absolutely appalling treatment

Zynga logo

Bonnie Aleta

Sep 17, 2021
0

This is my email address for my i pad and when playing the Classic Words With Friends the last couple of days one of the advertisements comes up blank and I cannot get out of this ad without turning my i pad off and restarting. I have deleted the app and reinstalled this and I do not know what else to do. Please help.

Warmest Regards, Bonnie Aleta

Zynga logo

Danny A Kent

Sep 7, 2021
0

They keep ripping off my chips balance. I spent a lot money on that game over the past few months. I was just playing and had 153 million dollars and I was winning every hand. I played a hand and won and looked at my balance and it now was 101 million.

Played another and won and it was 98million. Went to the lobby and came back and it was 53million

Zynga logo

Pamela L James

Aug 26, 2021
0

So disappointed in Crosswords with Friends have played it for a long time and have always loved it. Not anymore I can't correct mistakes on the board without going through a whole bunch of loopholes. I have Uninstalled and Reinstalled it many times does not fix anything.

Do you have a solution for me?

Zynga logo

Marco Stangoni

Aug 24, 2021
0

Paid for no advertising version of words with freinds and get bombarted with stupid other game advertisments I want my money back

Zynga logo

susan hunt

Aug 24, 2021
0

i tought you were not allowed more than 1 account on twxas holdem poker on zynga well a player called maverick has several

Zynga logo

Cheryl walsh

Aug 12, 2021
0

Lost profile on game and poor support

Zynga logo

MARIO JACQUES BOTTE

Aug 9, 2021
0

5T at 10/20 Billion tables which i could not have because i was sleeping then and i had no security breach of my account which i told zynga when i replied and they said they did not find any illegal breach of zynga terms and conditions according to zynga rules.

I do believe he doesn't have any evidence of any infringements commitments by me as there are many players lately who have had their chips confiscated for no reason while zynga is tolerated big sellers trading chips at their big tables 50/100 Billion tables without taking any actions.

Zynga logo

Joanna O'Connor

Aug 5, 2021
0

This might be silly but I had accepted a new Farmville 2 neighbour through the World Fair stand (she had asked to be a Farmville 2 friend). I had been giving her what she needs, but she doesn't send me any of my requests (items needed to complete a challenge).

Now its a constant thing, she won't stop requesting and if I relent for something, (thinking that she will change her ways) but it doesn't change. I had been sending her stuff she needed but she never returns the favor. It's not good sportsmanship.

Now she continually asks and its clogging up my game. How to I delete her permanently off my game? It makes my game less enjoyable. Her name is Patcharapa Kongsubaroen

Zynga logo

Pascal Keller

Jul 31, 2021
0

My account got suspended because I didn’t play for 90 days. Took my 9 billion chips away!!!! Why do they do that???! I played hard and even bought choosy, now they take it away and say they can get my chips back.

I didn’t do anything wrong, only thing is that I didn’t play for 90 days!!!!!! That’s a fucking joke. I’ll make complaints over and over again till I get it back. Dumb rules

Zynga logo

James R Carter Jr

Jul 29, 2021
0

I was doing a upgrade to a new phone. I was not playing the Zynga poker game!! When I contacted customer support to see how I could recover or do a restore of that particular app, I received an email saying oh you lost it all on a bad hand! That's some pitiful support.

I did IT for 34 years and I've never seen or heard of such lackluster attention

Zynga logo

Retha Baggs

Jul 16, 2021
0

I haven't been able to access speed seed app for over 2 months. My mineral patch keeps freezing and i have to restart my game every time to get mineral patch going. And haven't been able to message zynga support directly for over a month.

Farmville country escape has been having alot of glitches the last several months with every update. Things stop working, buildings disappear, communication is not working. The last game i played for years called frontierville did this and crashed and disappeared.

Is this happening to country escape? Please fix these issues. Or let me know so i can stop playing. Its irritating these issues continue and have been going on so long even when I've complained.

Zynga logo

Kerry o'mahoney

Jul 16, 2021
0

I rejected a game yet it still played and nearly 3 mil taken . Zynger are rejecting this nut it happened and I want my coins back

Zynga logo

Appaya Cynthia

Jul 5, 2021
0

I cannot play my farmville country escape 2 more than 2 weeks. Cannot touch anything... keep on freezing. Why????

Zynga logo

kelly Reynolds

Jun 20, 2021
0

Your game is the biggest rip off I have ever seen you should be taken off the internet for ever all you are is legalised rip off artists when you have 80 million points and you only playing a 1 million a hand and in 80 games you don't even get a pair that is called a game that is a set up you need to be taken off the internet and

I will try to let as many people as I no and on the Inter that you should be and let them know how bad you rip people off

Zynga logo

Darryl Smith

May 19, 2021
0

Some players hate losing and will report you just because... If they are truly monitoring players behavior then they would see that I am not exhibiting any violation behavior... if they can treat me this unfairly then I can just imagine what else they’re doing...

Zynga logo

Christine Hyde

May 10, 2021
0

First of all I hit a jackpot in the vip jackpot my game crashed and I never received the coins. Then they match my purchases made they said they did and still haven’t received them.

Zynga logo

delores johnson

Apr 14, 2021
0

hi Zynga my name is Delores Johnson, I've been playing Zynga since 2007 and my acct for zynga is previously closed can't even play my acct since over a year i was wondering if you can reactivate my acct i need to play again been over a year now....you's banned me for 31t of chips can you please put back so i can play my game again, I won't do any harm of my acct again ... I promise you this if u can open it please im begging you regarding. Mr.s Delores johnson

Zynga logo

haslador

Jun 20, 2020
0

There support constantly gave me copy paste messages, in the end zynga it self deleted my account, my gf checked threw her game and my account is 100% gone, after searched for a few mins on the net i found something interesting ill share with yous.

https://www.law.com/therecorder/2020/03/03/zynga-hit-with-class-action-lawsuit-over-data-breach/

Zynga logo

Frances Ellen Louise Ketchell

Jan 21, 2020
0

HERE IS THE PROOF OF THE BANNED ON MY ACCOUNT.

Zynga logo

Kennith hayes

Oct 31, 2019
0

How can 10,s and 5,s beat A,s and 5,s

Zynga logo

Carlton Taylor

Oct 13, 2019
0

I started a coop named Trinity Lane, and I left to view other coops. This is a private coop, and I have made requests to re enter. The new leaders say that they have not received the requests, can you verify that the request gets to this coop, please? 37526929675

Zynga logo

Sharon H

Oct 7, 2019
0

I made a purchase didn't receive coins 3200000000or cards.

Also paid for double cards. never happened.

Second representative gave me 20000000 after i recontacted customer service saying no money or cards were added as promised. Recontact customer service and this representative states i bet too high and lost my money. This seems like a complete scam.

This is not the only time just the time im feed up.

Zynga logo

Fernanda Isabelle Maleplate

Sep 26, 2019
0

I bought 8 packs of chips from Zynga in one month and they banned/suspended my account for buying, they don’t answer me anymore and they can’t refund me...

I can go back to the game if I accept penalties. I can’t because it’s unfair

I don’t get any further answer or information

Zynga logo

Dan

Sep 25, 2019
0

You control the game. How sad. Never been at a live game with so many large hands at one time. No random generator is used. Your comp controls the game the way you want so members have to buy chips. THATS SAD.

YOU SHOULD BE IN JAIL. if it ever comes up I’ll testify against you in a minute. What’s really sad is the game is fun when your company stays out of it but you don’t know how. ONE STAR IS TOO MANY I SEE YOU HAVE TO APPROVE MY COMPLAINT. SAD AGAIN

Zynga logo

andrea chenault

Sep 11, 2019
0

I cant play a weeks worth of game with login error, there was aproblem logging you into words with friends, HMM. , sorry, we apilled the title bag and this game could not be recovered. rematch this friends to try again, .

sorry something went wrong, zygna is sabotaging my games on purpose, who can I talk to about this problem.

Zynga logo

Pam Page

Sep 10, 2019
0

I just got my computer back and went to play FarmVille 2 and up pops a virus said there was a trogon or however you spell it and this is what keeps shutting my computer down. My other computer it crashed my hard drive.

I love playing the game if you look at my records I have played for along time. How do I stop this from happening?

Zynga logo

Libby Dorso Berti

Aug 26, 2019
0

I play the original Farmville Game. Six days ago my request envelope stopped working. I can't open it. I also have no access to the feed under my game. If I click feed to help or collect I'm told to refresh.

I have been cut off from asking for help and giving help If I try my farm mostly freezes or redirects to Facebook. Count Down, Ask your Friends do not work. I must visit friends walls to acquire what is needed each day.

Anything you can do help is much appreciated. Thank you, Sincerely Libby Berti

Zynga logo

Maria Morrison

Jun 27, 2019
0

I am SERIOUSLY tired of not getting the helping hands that are sent to me!!!!!! If this continues I will not play Zynga games anymore. God only knows how much time and money I have spent on this game--i.e. Farmville 2 Country Escape. My player number is 71880448241.

Maria Morrison

Zynga logo

Maria Morrison

Jun 27, 2019
0

I am SERIOUSLY tired of not getting the helping hands that are sent to me!!!!!! If this continues I will not play Zynga games anymore. God only knows how much time and money I have spent on this game---i.e. Farmville 2 Country Escape.

Maria

Zynga logo

Michael Lee

May 16, 2019
0

I have come across several people on Zynga who can taunt people with donkeys but no one can send them donkeys. Why is this?

Zynga logo

LILLIAN CYKO

Apr 20, 2019
0

5 WKS AGO . HERE GO AGAIN. I HAVNE'T DONE NOTHING WRONG TO THOSE PEOPLE. THEY CALLED ME AN OLD LADY, GRANDMA. THEY ARE JUST BEING UGLY THERE OWN BEHAVIOR. I NEED YOUR HELP TO STOPPED BLAMED ME TO SAY ANYTHING TO THEM .

THEY STOLEN CHIPS I HAD. 00 DOLLARS TO BROUGHT THE CHIPS SO I QUIT BUYING. I AM REALLY SENIOR CITIZEN. THEY AE ABUSED ME AND CUSSING ME , DIRTY WORDS, SEXAULTED. OLD LADY AND GRANDMA. i SWEAR TO YOU I HAVEN'T DONE NOTHING WRONG TO THEM. MOST PLAYER DOESN'T RESPECT.

THEY DO GET MAD THEY WANTED CHIPS DONATION TO THEM. I KEEP SENT TO ZYNGA THEY DON'T RESPOND TO ME. I TOLD THEM ZYNGA REPORTED I FEEL THAT IS ABUSED TO ME I AM 72 YRS OLD. THAT HARASSMENT. I AM GOING TO REPORT AND COMPLAINTS TO ZYNGA TEXAS HOLDEM POKER.

HONEST WITH YOU MOST PEOPLE ARE NICE AND NOT RESPECT TO…

Zynga logo

Mohammad Zayd

Apr 11, 2019
0

Dear Zynga Poker,

I loved your game and it's all features, 2 days before I sent you an email and I had received a email they will resolve my issue in maximum 48 hours, but 48 hours is over i can't received my chips back. Why???? My issue is Monday night I have 13 billions chips balance when i closed my game but when i got up in the morning my balance is zero. How is this possible??

I wont transfer any chips to others, i wont cheat any body you can check these things.

Please return my chips with palenty, hope you understand Thank you in advance

Mohammad Zaid

Zynga logo

Nancy Jones

Apr 10, 2019
0

I play Empires and Puzzles. I went to battle in war and got an error message. When I go nack in not only did I loose a flag but my top team was disabled. I spend a lot of money to play this game.

I f there's a glitch we should be better informed. The same happened to my alliance members. How can I get my flag and my 34 team back. How ?

Zynga logo

Jalena Goode

Apr 9, 2019
0

I want to bring to your attention is they use we'd to start with and ask you to go to hangout to do all the scamming. They hack, they steal your identity,and anything else they can do. I am not sure if you can do anything about it but hoping you warn people to not go to hangout with you don't know. Thank you

Zynga logo

Mohammad Zayd

Apr 9, 2019
0

Dear Zynga Poker,

I loved your game and it's all features, yesterday night I have 13 billions chips balance when i closed my game but when i got up in the morning my balance is zero. How is this possible??

I wont transfer any chips to others, i wont cheat any body you can check these things.

Please return my chips with palenty, hope you understand Thank you in advance

Mohammad Zayd

Zynga logo

LILLIAN CYKO

Mar 23, 2019
0

I COMPLAINTS TO ZYNGA AND THEY HAVE BEEN BANNED ME FOR ALMOST YEAR AND THEY REFUSED LET ME COME BAKCK. I TALKED TO POLICE DEPARTMENT THEY SAID I DON'T HAVE TO SEND MY ID DRIVER LINCESE THAT'S IS LEGAL AGAINST LAW TO GIVE ANYONE.

I CAN PROVE IT. I HAVE DONE NOTHING WRONG THOSE PEOPLE HAS BEEN COMPLAINTS ME THAT I WASN'T A GOOD MANNERS. YES I DO KNOW TO REPSPECT TO PEOPLE WHEN THEY PLAY POKER AND THEY ARE BEING UGLY TO EVERYONE EVEN MY FRIENDS TOO. I HAVEN'T NOTHING. THEY ALWAYS GET MAD THEY WANTED DONATIONS FOR EVERYONE CHIPS. BUT THEY ARE JUST A GAME TO PLAY. PEOPLE HAS BEEN UGLY THERE OWN BEHAVIOR. I AM TELLING THE TRUTH.

Zynga logo

Ellen MacDonald

Mar 6, 2019
0

I am having trouble getting Words with Friends to function. When those people I am playing with submit a word, I do not receive it and therefore the game cannot continue. I have attempted to contact your company on several occasions over the past two months but have not received any satisfaction. The problem continues.

Although I enjoy playing this game, I am at the point where I would not recommend this game or your company to anyone. At one point I was told to email my issue but I would not get a response, but the problem would be resolved.

To date the problem continues and therefore I cannot play this gsme. I suggest you get your act together or you will lose many customers.

Zynga logo

Linda Leverett

Mar 2, 2019
0

My complaint is with credits not given to the game Crosswords with Friends. 99 each purchase. 3378-5905-7193-07441 for Crosswords with Friends. Credits never added to game but money was taken out of bank. 332-0437-5047-31027 which was not credited to my account for Crosswords with Friends.

I would appreciate you looking into this problem I have and let me know what action you will take. Personally if you would just credit my account with the purchased coin packs I would be most satisfied. I really like playing Crosswords with Friends and Words with Friends.

please let me know as soon as possible what action will be taken. Thank you in advance. Linda Leverett

Zynga logo

Roberts Holliday

Jan 22, 2019
0

ZYNGA POKER IS BEING USED AS A BABYSITTING TOOL. PARENTS GIVE CREDIT CARD NUMBERS TO KIDS TO BUY CHIPS. KIDS GO ALL IN THE WHOLE GAME. ZYNGA POKER AT ONE TIME WAS FUN, NOW IT SUCKS! PLAYERS SHOULD PLAY WITH PLAYERS OF THEIR OWN LEVEL.

LIKE I SAID BEFORE, ZYNGA WAS AT ONE TIME A FAIR GAME,NOW ZYNGA SUCKS!!

PreviousPage 3 of 5Next