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Recent Customer Complaints

Fresh reports from shoppers around the country. See what happened and how companies responded.

StubHub logo

StubHub

1.0

Stub Hub sells tickets to many venues but you are not assigned a seat, you are told to go to Will Call at the venue, only to discover you have NO seat, and you have to re-purchase seats from the venue. Blumenthal in Charlotte NC just burned us for re-purchase.

Kelly jo
KFC logo

KFC

1.0

Had a 515 pick up first could not find order once found said it would be about 8 minutes when I got to drive up window 7 minutes later they said now will be 10 minutes . Ordered a hour ago so they could have ready 5:25 still sitting in parking lot waiting . Bunch of kids working NO CUSTOMER SERVICE they don’t care they need a manager here that cares Yuba city kfc

Michael dean
ESPN logo

ESPN

1.0

I cannot believe ESPN took themselves off YouTube TV. I know they are a legacy media company and holding on to what little power they have left, but Amazon, YouTube, Netflix, is the future. It's just so frustrating because I know YouTube isn't the problem, I've been a loyal customer for years. ESPN is the problem! Just another reason to avoid paying for anything ESPN, ABC, or Disney ever again.

Mark Terrance
Hamilton Beach logo

Hamilton Beach

2.0

I purchased a hamilton Beach flexbrew. It was great In the beginning fast forward, 8 months, light goes out and it continues to steam and let water out for a couple of seconds. And then, of course, now my coffee cup is filled to the machine. I've tried everything. I know how to do when I call customer service I get. It's too late. Your pot is out of warranty and there's nothing we can do to fix it. So basically, you just said too bad lady buy another pot. No more. I am so disgusted.

Judith Snyder
Google logo

Google

1.0

I can't believe how rude Google reps are becoming. I've been seeing more emails from Google Ads accounts where the Google Ads reps are saying things like... "Now the deal is, I have been trying to get in touch with you for the past 3 months minimum and honestly, I am exhausted now."

Andrew Jones
Google logo

Google

5.0

I can't be how rude Google reps are becoming. I've been seeing more emails from Google Ads accounts where the Google Ads reps are saying things like... "Now the deal is, I have been trying to get in touch with you for the past 3 months minimum and honestly, I am exhausted now."

Andrew Jones

Most Complained About Companies

These businesses receive the highest volume of unresolved complaints from shoppers like you.

Wendy's logo

Wendy's

2.0

2,714 complaints

To Whom it may concern;Today at 12:12pm, we placed an order online for delivery from your restaurant #00001902. Of the last 10 orders we've placed, curiously 9 of them have been incorrect or missing items. Today was different, only in that when I called the restaurant to explain that there was an entire meal, including the drink, missing. The first man that answered the phone identified himself as BJ and that he was a manager. After explaining the situation, he told me he packed the bags himself and everything was there. There were the stickers that sealed the bags and they were intact on delivery.

McDonalds logo

McDonalds

1.0

2,271 complaints

I read about a 5.00 deal that they have and I go there and they knew nothing about what I was talking about,why do they advertise stuff and don't honor it??

KFC logo

KFC

1.0

2,065 complaints

Had a 515 pick up first could not find order once found said it would be about 8 minutes when I got to drive up window 7 minutes later they said now will be 10 minutes . Ordered a hour ago so they could have ready 5:25 still sitting in parking lot waiting . Bunch of kids working NO CUSTOMER SERVICE they don’t care they need a manager here that cares Yuba city kfc

Pizza Hut logo

Pizza Hut

2.3

2,040 complaints

I'm tired of my orders being delivered by DoorDash. There is always a problem, whether it's missing items (as happened last night) or not handing the order off to me (which also happened last night). Last night, my order was just thrown onto my porch, no knock or doorbell. It was supposed to be handed to me. I know it's all profits over competence, but this is getting to the point that I don't even want to order from Pizza Hut at all because it always ends up with something going wrong. Stop using DoorDash and hire your own drivers. Another problem is when there is a missing item, it turns into a back and forth of "Contact DoorDash" and DoorDash saying "Contact the store."

Walmart logo

Walmart

1.0

1,809 complaints

Ordered an item online to be delivered to my home. Ordered on the 14th and had to call to see where my order was 10 days later. Walmart customer service would not tell me where the order was due t what happened. Only after saying I would post a review did they offer a refund.

Burger King logo

Burger King

1.0

1,780 complaints

This is my second experience with rude, indifferent behavior within a week. I want to talk about today's visit. I made a special trip to get a Whooper. At the ordering station you have a list of contents that one can get in the Whooper. I decided to use it because I can't eat and don't like everything. It has been awhile sice I went to a Burger King. So I read off to the African American male what I would like with my Whopper. That didn't satisfy him.

HissingKitty

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